외관
예약 가능 여부 확인

캔들우드 스위트 레이시, IHG 호텔 여행 후기

2.5 out of 5
캔들우드 스위트 레이시, IHG 호텔
4440 3rd Avenue SE, Lacey, WA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 194개 이용 후기 중 115개" "
평점 8 - 좋아요. 194개 이용 후기 중 49개" "
평점 6 - 괜찮아요. 194개 이용 후기 중 16개" "
평점 4 - 별로예요. 194개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 194개 이용 후기 중 8개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good place
a little bit noisy near interstate 5, but there is a kitchen and dishes and microwave in the room that you can cook easily.
2023년 2월에 3박 숙박함

10/10 - 훌륭해요

Craig

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near many amenities and easy access off the highway. Nice property and great room.
2024년 4월에 2박 숙박함
답변 제공: Alicia 님, 2024년 4월 22일
Thank you for choosing Candlewood Suites Lacey! We look forward to seeing you the next time you are in the area!

10/10 - 훌륭해요

Hyun Ah

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Alicia 님, 2024년 3월 27일
Thank you so much for choosing Candlewood Suites Lacey! We look forward to seeing you the next time you are in area!

2/10 - 너무 별로예요

Nicholas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Reiko 님, Torrance

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel had some food corners 24 hours and FREE coffee. They just had a "Charging Paper" that customers would fill in on our owns. They trusted us and I felt so kind and generous about their action. I would stay again if/when I am coming back to Lacey/Olympia. Thank you :)
2024년 1월에 3박 숙박함
답변 제공: Alicia 님, 2024년 1월 21일
Thank you for choosing Candlewood Suites Lacey! We look forward to seeing you the next time you are in the area!

8/10 - 좋아요

Wsde

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A bit of a cleaner smell when we entered.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Janna

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I cleaned animal pet off the wall.
2023년 12월에 1박 숙박함
답변 제공: Alicia 님, 2023년 12월 18일
Thank you for choosing Candlewood Suites Lacey. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Elbert 님, Gouda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 5박 숙박함
답변 제공: Alicia 님, 2023년 9월 18일
Dear ElbertThank you for taking the time to tell us about your experience at Candlewood Suites OLYMPIA/LACEY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites, we look forward to seeing you the next time you are in the area!Sincerely,Alicia Front Desk Manager

10/10 - 훌륭해요

John

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable. I asked for a specific room and my request was fulfilled . Pleasant friendly staff. I will be happy to return in the future.
2023년 8월에 1박 숙박함
답변 제공: Alicia 님, 2023년 8월 29일
Thank you for choosing Candlewood Suites Lacey. We hope to see you the next time you are in the area!

8/10 - 좋아요

CAROL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable beds, good kitchen area with everything you need. Good location to grocery stores and restaurants. Friendly staff. Would have liked a small continental breakfast included with stay.
2023년 7월에 6박 숙박함
답변 제공: Alicia 님, 2023년 8월 3일
Thank you for choosing Candlewood Suites Lacey. We look forward to seeing you the next time you are in the area!

10/10 - 훌륭해요

phillip

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very nice staff. Nice large rooms, good kitchen appliances, and free laundry.
2023년 7월에 7박 숙박함
답변 제공: Alicia 님, 2023년 8월 1일
Thank you for choosing Candlewood Suites Lacey! We look forward to seeing you the next time you are in the area!

10/10 - 훌륭해요

Monica 님, OLYMPIA

2023년 7월에 1박 숙박함
답변 제공: Alicia 님, 2023년 8월 29일
Thank you for choosing Candlewood Suites Lacey. We hope to see you the next time you are in the area!

2/10 - 너무 별로예요

Casey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stay over 100 nights a year in hotels for work. This was by far the worst hotel experience I have had in the past year. Staff was rude and unhelpful. Room was not cleaned before my stay. Internet didn’t work.ceiling fan in room was non functional. No free parking unless you know a manager there (person in front of me new the manager Lori and apparently that gets you free parking), the “convenience store had expired items and a 20oz bottle of water was $6, staff preparing continental breakfast were not wearing gloves and touched food with bare hands right in front of me, was told “we don’t do late checkouts”when I asked if I could have an hour extension for a business call, then they charged me for a whole second day when I left my room at 12:03p….. I will be making sure no one from my company, family, or friends ever stays here again. Couldn’t be more disappointed in this hotel and their staff. Have some pride, BE BETTER.
답변 제공: Susana 님, 2023년 7월 22일
Dear Casey,We are an extended stay hotel and we do not serve continental breakfast and we do not charge for parking. I believe you may have stayed at another property. I am sorry that you had an unpleasant experience.Sincerely,Susana MatisGeneral Manager

10/10 - 훌륭해요

Benjamin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient having a kitchen in our room. Having a stocked store in the lobby and washer and dryers was a bonus! We will be back.
2023년 7월에 10박 숙박함
답변 제공: Alicia 님, 2023년 7월 17일
Thank you for choosing Candlewood Suites Lacey! We look forward to accommodating you when you are in the area next! Thank you!

8/10 - 좋아요

Christy

2023년 6월에 14박 숙박함
답변 제공: Alicia 님, 2023년 8월 1일
Thank you for choosing Candlewood Suites Lacey! We look forward to seeing you the next time you are in the area!

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For an extended stay, they provide everything needed.
2023년 6월에 10박 숙박함
답변 제공: Alicia 님, 2023년 6월 26일
Thank you for choosing Candlewood Suites Lacey. We look forward to seeing you the next time you are in the area!

10/10 - 훌륭해요

Eliu 님, Hialeah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Na
2023년 6월에 8박 숙박함
답변 제공: Alicia 님, 2023년 6월 21일
Thank you for choosing Candlewood Suites Lacey! We look forward to seeing you the next time you are in the area!

8/10 - 좋아요

Kashia

2023년 6월에 7박 숙박함
답변 제공: Alicia 님, 2023년 7월 17일
Thank you for choosing Candlewood Suites Lacey! We look forward to accommodating you when you are in the area next! Thank you!

6/10 - 괜찮아요

Kimberly

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
We have stayed at many hotels near a freeway but this was the loudest ever. It sounded like we left the window open. So hard to even hear the TV. We asked for a pet friendly room in case my daughter needed to bring her dog, which she didn’t, But the room smelled strongly of dog. The bed pillows also did not smell nice. The pillow cases seemed clean but the pillows themselves need a refresh. I tried misting with Downey fabric wrinkle reducer but it didn’t help. The property itself seems clean, our room was spacious, and the front desk staff was very friendly and helpful.
답변 제공: Alicia 님, 2023년 6월 1일
Dear Kimberly,Thank you for taking the time to tell us about your experience at Candlewood Suites OLYMPIA/LACEY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites.AliciaFront Desk Manager

4/10 - 별로예요

Wes

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This place is a dump.
2023년 5월에 1박 숙박함
답변 제공: Alicia 님, 2023년 6월 1일
Dear David Forrester,Thank you for taking the time to tell us about your experience at Candlewood Suites OLYMPIA/LACEY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,AliciaFront Desk Manager

8/10 - 좋아요

Iruka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We would have rated 5 overall but for two reasons. We had two rooms while we would rate them very high from cleanliness and non-smoking truly meant the air in the room is not stuffy, the head/cool in one room 402 was not working when you adjust the thermometer and the second suite 416 did not have eating table like 402. The staff was not there few times we went to ask question and our card was charged three times which took few days to be cleared. Staff was apologetic and wanted to give us discount for the confusion which we declined understanding that the charges will be reverted or dropped both of which happened but it took checking our card for few days. All said, we would use this facility again when in Lacey. It is very clean and close to Park & Ride if you don't want to drive or use Uber. The best experience so far when in Lacey.
2023년 5월에 1박 숙박함
답변 제공: Alicia 님, 2023년 5월 23일
Thank you for taking the time to tell us about your experience at Candlewood Suites OLYMPIA/LACEY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,AliciaFront Desk Manager

10/10 - 훌륭해요

Cheri

2023년 5월에 1박 숙박함
답변 제공: Alicia 님, 2023년 5월 10일
Thank you for choosing Candlewood Suites Lacey. We look forward to seeing you the next time you are in the area!! Thank you

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Alicia 님, 2023년 5월 3일
Thank you for choosing Candlewood Suites Lacey. We look forward to seeing you the next time you are in the area! Thank you!

8/10 - 좋아요

ILHWAN

2023년 4월에 1박 숙박함
답변 제공: Alicia 님, 2023년 5월 2일
Thank you for choosing Candlewood Suites Lacey! We look forward to seeing you the next time you are in the area! Thank you

6/10 - 괜찮아요

Holli

반려동물 동반 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
kind staff
2023년 4월에 4박 숙박함
답변 제공: Alicia 님, 2023년 4월 13일
Thank you for choosing Candlewood Suites Lacey! We look forward to seeing you again soon!

10/10 - 훌륭해요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 8박 숙박함
답변 제공: Alicia 님, 2023년 4월 13일
Thank you for choosing Candlewood Suites Lacey. We look forward to seeing you again soon!

8/10 - 좋아요

Donna 님, Vancouver

10/10 - 훌륭해요

Nicole 님, Beaverton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Therese

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room had not been vacuumed but everything otherwise very nice. The exercise room extremely hot due to clothes dryers going I think
답변 제공: Susie 님, 2022년 12월 2일
Dear Therese,Thank you for choosing to stay at the Candlewood Suites. We appreciate your feedback with regards to your stay. We value your opinion and will use your comments to improve where needed.Warm regards,Susana MatisGeneral Manager

10/10 - 훌륭해요

LYNDA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I am in Washington 3-4 times a year and always use Candlewood because it is convenient, safe, clean and has a kitchen.
2022년 11월에 7박 숙박함
답변 제공: Susie 님, 2022년 11월 16일
Dear Lynda,Thank you for choosing the Candlewood Suites in Lacey. We value your loyalty and hope to see you again the next time you are in the area.Warm regards,Susana MatisGeneral Manager

10/10 - 훌륭해요

Me

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Free laundry for guests.
2022년 10월에 2박 숙박함
답변 제공: Susie 님, 2022년 10월 28일
Dear Me,Thank you for choosing to stay at the Candlewood Suites in Lacey. We appreciate the feedback and hope to see you again soon.Sincerely,Susana MatisGeneral Manager

4/10 - 별로예요

Denver 님, Marysville

2022년 8월에 3박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff. Like the kitchen in the room.
2022년 8월에 1박 숙박함
답변 제공: Susie 님, 2022년 9월 2일
Dear John,I am glad you enjoyed your stay at the Candlewood Suites in Lacey. We hope to see you again soon.Sincerely,Susana MatisGeneral Manager

10/10 - 훌륭해요

Terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Honestly, the staff is what made this property. It was clean. It was way more of a room than I figured, complete with kitchenettes I wasn't expecting. Comfy beds. I called a few times before I arrived to make sure the multiple rooms we had were as expected. They were! Every interaction with the staff was pleasant and professional. I witnessed their interacting with multiple other guests, and each person was treated with such respect and courtesy. I was most impressed when a small child down the hall started crying, and the person behind the desk dropped everything and ran to assist!
2022년 8월에 7박 숙박함
답변 제공: Susie 님, 2022년 8월 29일
Dear Terry,Thank you for choosing the Candlewood Suites in Lacey. I am glad that you enjoyed your stay at our hotel and your interaction with our staff was pleasant. We value your opinion and hope to see you again in the future.Sincerely,Susana MatisGeneral Manager

10/10 - 훌륭해요

William

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding!!!
Very comfortable accommodations with a friendly staff and all the “necessities” provided at NO additional cost. We were very pleased with the experience and would not hesitate to stay there again!
2022년 8월에 7박 숙박함
답변 제공: Susie 님, 2022년 8월 15일
Dear William, I am glad that you enjoyed your stay with us. Thank you for choosing the Candlewood Suites in Lacey. We hope to see you the next time you are in our city. Sincerely, Susana Matis General Manager

10/10 - 훌륭해요

Arlene

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay here! The room was super quiet, considering we were facing the I5. Staff were super friendly and accommodating. Room was large, and adequately stocked with all your kitchen needs! Highly recommend, would stay here again
2022년 8월에 2박 숙박함
답변 제공: Susie 님, 2022년 8월 8일
Dear Arlene, Thank you for choosing the Candlewood Suites in Lacey. I am glad that you enjoyed your stay. We hope to see you again soon. Sincerely, Susana Matis General Manager

8/10 - 좋아요

Elizabeth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was traveling alone with heavy suitcases and no transportation. I would have liked a place to eat or close by the hotel. I am not certain about the ecological piece. Was the TP bamboo? It is a specific type of hotel, probably intended for a longer stay than my one night stay, with everything necessary to eat in. I can see that for a family it would be a great place to stay.
2022년 7월에 2박 숙박함
답변 제공: Susie 님, 2022년 8월 8일
Dear Elizabeth, Thank you for choosing to stay at the Candlewood Suites in Lacey. We appreciate the feedback and wish you safe and happy travels. Sincerely, Susana Matis General Manager

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved that the kitchen was comple with cookware. Everything was clean. Will definitely stay again.
2022년 7월에 1박 숙박함
답변 제공: Susana 님, 2022년 8월 1일
Dear Julie, Thank you for choosing the Candlewood Suites in Lacey. I am glad that you enjoyed your stay with us. We hope to see you again soon. Sincerely, Susana Matis General Manager

6/10 - 괜찮아요

Patricia

2022년 7월에 2박 숙박함

10/10 - 훌륭해요

LYNDA

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This is the only hotel I use when in Washington because it is clean, safe for a traveling woman, conveniently located and provides the kitchen I need.
2022년 7월에 2박 숙박함
답변 제공: Susie 님, 2022년 7월 18일
Dear Lynda, Thank you for your kind words! We value your loyalty and we hope to see you soon! Sincerely, Susana Matis General Manager

8/10 - 좋아요

Dianne

좋아요: 직원 및 서비스
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Lisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay!
Super nice room with kitchenette. Worked perfectly for me.
2022년 5월에 9박 숙박함
답변 제공: Susie 님, 2022년 6월 14일
Dear Lisa, Thank you for choosing to stay at the Candlewood Suites in Lacey. I am glad you enjoyed your stay and we hope to see you again. Sincerely, Susana Matis General Manager

8/10 - 좋아요

Cara

2022년 4월에 2박 숙박함
답변 제공: Susie 님, 2022년 5월 3일
Dear Cara, Thank you for choosing to stay at the Candlewood Suites in Lacey. We hope to see you again the next time you are in our city. Sincerely, Susana Matis General Manager

6/10 - 괜찮아요

Tina 님, Platte City

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 5박 숙박함

10/10 - 훌륭해요

Eric 님, Vancouver

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing everything was great
2022년 4월에 1박 숙박함
답변 제공: Susana 님, 2022년 4월 4일
Dear Eric, Thank you for choosing the Candlewood Suites in Lacey. We hope to see you again the next time you are in our city. Sincerely, Susana Matis General Manager

10/10 - 훌륭해요

Eric 님, Vancouver

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay for short or long term
2022년 3월에 1박 숙박함
답변 제공: Susana 님, 2022년 3월 22일
Dear Eric, Thank you for choosing to stay at the Candlewood Suites in Lacey. We hope to see you again the next time you are in our city. Sincerely, Susana Matis General Manager

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel stay ever
I have never stayed in a hotel more comfortable and peaceful than Candlewood in Lacey, I have virtually no complaints. Staff are excellent, room quality is excellent, state of the art work out facilities, free laundry, rooms super clean and modern, location excellent. Will look for Candlewood in the future when traveling!
2022년 2월에 7박 숙박함
답변 제공: Susie 님, 2022년 3월 7일
Dear Stephanie, Thank you for choosing to stay at the Candlewood Suites in Lacey. We hope to see you again on your next visit. Sincerely, Susana Matis General Manager

6/10 - 괜찮아요

Patrick

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
Pet friendly but the people allow their dogs to poop on the side walks and parking lot. It doesn’t get cleaned. Once a week isn’t enough to clean a room w two people and a baby. Also, it smells so bad of marijuana in the entire building
2022년 1월에 13박 숙박함
답변 제공: Susie 님, 2022년 2월 1일
Dear Patrick, I am so sorry that your stay with us did not exceed your expectations. We appreciate you bringing the issues you incurred to our attention so that we can fix the problem. Thank you for choosing the Candlewood Suites in Lacey. Sincerely, Susana Matis General Manager

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Suzie 님, 2022년 1월 8일
Dear Keith, Thank you for choosing the Candlewood Suites in Lacey. We hope to see you again the next time you are in our town. Sincerely, Susana Mats General Manager

10/10 - 훌륭해요

Theresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Susie 님, 2021년 12월 13일
Dear Theresa, Thank you for choosing to stay at the Candlewood Suites in Lacey. Happy Holidays Susana Matis