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홀리데이 인 호텔 & 스위트 로이드민스터, IHG 호텔 여행 후기

3 out of 5
홀리데이 인 호텔 & 스위트 로이드민스터, IHG 호텔
5612 44th Street, Lloydminster, AB

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 357개 이용 후기 중 165개" "
평점 8 - 좋아요. 357개 이용 후기 중 129개" "
평점 6 - 괜찮아요. 357개 이용 후기 중 50개" "
평점 4 - 별로예요. 357개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 357개 이용 후기 중 6개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Michelle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property the rooms certainly in need of some repairs. Shower the faucet drips and door in bathroom warped badly and hard to shut. Tub also has scaling and looks dirty from the leaky faucet.
2024년 4월에 2박 숙박함
답변 제공: Shirly 님, 2024년 4월 11일
Hello Michelle,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 - 훌륭해요

Ivan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Shirly 님, 2024년 4월 11일
Hi Ivan,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 - 너무 별로예요

Michelle

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
After spending three nights here, the staff is the only positive note. The first night was constant noise that continued until 06:30 the next day. The second night was somewhat quieter until the police were on site at 01:00. The second morning the elevator had trash of an eaten chicken wing, used cup, chip bag to name a few. So many children running up and down the halls knocking on doors, playing hockey in hallways and constant yelling. This speaks more to the abundant of cliente that frequented the hotel. The suite itself was acceptable but we will never be returning. Thank you to the staff who, I felt truly did do the best with what they had.
2024년 3월에 3박 숙박함
답변 제공: Shirly 님, 2024년 4월 1일
Hello Michelle,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

6/10 - 괜찮아요

Deanna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
No additional comments
2024년 3월에 2박 숙박함
답변 제공: Shirly 님, 2024년 3월 27일
Dear Deanna, Thank you for taking the time rating your stay at Holiday Inn & Suites Lloydminster.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn & Suites Lloydminster .

8/10 - 좋아요

Clayton

2024년 3월에 1박 숙박함
답변 제공: Shirly 님, 2024년 3월 19일
Hello Clayton,Thank you for taking the time to share with us your experience at Holiday Inn & Suites Lloydminster. On behalf of the entire staff, we are pleased to hear that you enjoyed your recent visit to us. We look forward to your return visit so that we may again offer you our great service and accommodations.

8/10 - 좋아요

shannon

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
It's clean, beds are comfortable but hallways, and maids are loud
2024년 3월에 5박 숙박함
답변 제공: Shirly 님, 2024년 3월 19일
Hello Shannon,Thank you for taking the time and sharing us about your experience at Holiday Inn & Suites Lloydminster.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 - 좋아요

Alan

연인과의 여행
좋아요: 청결 상태
Room was clean and bed & pillows were very comfortable. House keeping lady was really nice. There was a hockey team running up and down the halls until 11 pm while parents partied in another room. Desk staff or security should have taken control.
2024년 3월에 2박 숙박함
답변 제공: Shirly 님, 2024년 3월 19일
Hello Alan,Thank you for taking the time and sharing us about your experience at Holiday Inn & Suites Lloydminster. A positive guest experience is something our staff takes great pride inPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 - 훌륭해요

Suzanne

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only downside was that their Smitty's restaurant was temporarily closed due to a water leak beyond their control. Apart from that the stay was Excellent, grandkids loved the pool!
2024년 2월에 1박 숙박함
답변 제공: Shirly 님, 2024년 3월 19일
Dear Suzanne ,Thank you for taking the time and sharing us about your experience at Holiday Inn & Suites Lloydminster. A positive guest experience is something our staff takes great pride inPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 - 괜찮아요

Maureen

2024년 2월에 1박 숙박함
답변 제공: Shirly 님, 2024년 3월 19일
Hello Maureen,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 - 좋아요

Kathy

2024년 2월에 3박 숙박함
답변 제공: Shirly 님, 2024년 3월 27일
Hello Kathy,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The matress was incredibly comfortable. Having back issues I had no issue falling asleep.
2024년 2월에 1박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2024년 2월 14일
Hello David,Thank you for leaving us an excellent review!We are thrilled that you enjoyed your stay with us!We hope to accomodate you again!Have a great day!

10/10 - 훌륭해요

Sheilah

2024년 1월에 2박 숙박함
답변 제공: Shirly 님, 2024년 3월 27일
Dear Sheilah,Thank you for taking the time and sharing us about your experience at Holiday Inn & Suites Lloydminster.I am please to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in

6/10 - 괜찮아요

Karen 님, Edmonton

2024년 1월에 1박 숙박함
답변 제공: Shirly 님, 2024년 2월 12일
Hi Karen,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

6/10 - 괜찮아요

Kevin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel was ok. The hot tub was down. The worst thing was our keys were constantly not working. We went to the front desk 3 times in 2 days because none of our keys worked. Puts a sour twist on our stay
2024년 1월에 2박 숙박함
답변 제공: Shirly 님, 2024년 1월 8일
Dear Kevin,"Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Shirly MacallaGeneral Manager

6/10 - 괜찮아요

Jennifer

2023년 12월에 1박 숙박함
답변 제공: Shirly 님, 2024년 2월 12일
Hello Jennifer,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 - 좋아요

Trevor

2023년 12월에 2박 숙박함
답변 제공: Shirly 님, 2024년 2월 12일
Thank you for taking the time and sharing us about your experience at Holiday Inn & Suites Lloydminster.I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in , so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A sweet suite
I splurged on a suite with a jetted tub, and the tub was wonderful, in a huge and very clean bathroom. It was an accessible suite, with both jetted bath tub and a shower, very nice. A comfortable bed made for an excellent stay. Adding a recycling bin would make for a greener option.
2023년 12월에 3박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 12월 10일
Hello Anonymous!Thank you for leaving us an excellent review!It is truly rewarding to learn the you enjoyed your stay with us!We hope to have you again next time you visit Lloydminster!

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 12월 10일
Hello Nicole!Your time leaving us a great review is truly appreciated! We hope to have you again next time you stop by at Lloydminster!

10/10 - 훌륭해요

Leslie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 11월 15일
Hello Leslie!We truly appreciate you for leaving us an excellent review!We are glad to know you enjoyed your stay with us! See you again next time!

6/10 - 괜찮아요

Janet

2023년 11월에 1박 숙박함
답변 제공: Shirly 님, 2023년 12월 11일
Hi Janet, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 - 좋아요

Carmen

2023년 11월에 1박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 11월 15일
Hello Carmen!We are very glad you had a great stay with us!We hope to accomodate you again soon!

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 11월 15일
Hello Steve!Thank you for leaving us an excellent review!We are glad you enjoyed your stay with us!We hope to accommodate you again!

10/10 - 훌륭해요

Editta 님, Glaslyn

2023년 10월에 1박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 11월 15일
Hello Editta,Thank you very much for rewarding us with an excellent review!We hope to accommodate you again!

10/10 - 훌륭해요

Grace

2023년 10월에 1박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 10월 9일
Hello Grace,Thank you for leaving us an excellent review!We are glad you know you enjoyed your stay with us!We hope to accommodate you again!

10/10 - 훌륭해요

Beverley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 9월 18일
Hello Beverly,Thank you for taking the time to tell us about your excellent experience at Holiday Inn LLOYDMINSTER.We hope to accommodate you again!

10/10 - 훌륭해요

Carlos

2023년 9월에 2박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 9월 18일
Hello Carlos!Thank you for leaving us an excellent review!Thank you for taking the time to tell us about your experience at Holiday Inn LLOYDMINSTERWe hope to accommodate you again!

8/10 - 좋아요

Sonja

2023년 9월에 1박 숙박함
답변 제공: Shirly 님, 2023년 9월 5일
Hi Sonja, I am delighted to hear you enjoyed your stay with us. Thank you for taking time leaving us a survey score .  It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,INSERT FIRST NAME, LAST INITIALINSERT JOB TITLE

8/10 - 좋아요

Clara

좋아요: 청결 상태
2023년 8월에 1박 숙박함
답변 제공: Shirly 님, 2023년 9월 4일
Hello Clara,Thank you so much for your review of our Holiday Inn & Suites Lloydminster hotel. I am pleased to hear you enjoyed your stay with us. It’s something our staff takes great pride in , so we value your feedback. We hope you will visit us again.Kind Regards,

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 9월 7일
Hello Linda,Thank you for leaving us an excellent review!We are glad you enjoyed your stay with us. We hope to you accommodate you again!

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean rooms, good value
2023년 7월에 3박 숙박함
답변 제공: Shirly 님, 2023년 9월 4일
Hello Jennifer,Thank you for taking the time to share with us your experience at Holiday Inn & Suites Lloydminster. We are pleased to hear that you enjoyed your stay with us and thank you so much for giving us a chance to prove to you how much we value your business. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 - 좋아요

Krystal

2023년 7월에 1박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 7월 19일
Hello Krystal,Thank you for leaving us a great review.We are glad to know that you had a great stay with us.See you again next time!

8/10 - 좋아요

Susanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location, friendly staff, clean. Would stay there again.
2023년 7월에 1박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 7월 18일
Thank you very much for leaving us a great review Susanne! We are delighted to know that you enjoyed your stay with us!See you again!

8/10 - 좋아요

Ashley

2023년 7월에 1박 숙박함
답변 제공: Shirly 님, 2023년 9월 4일
Hello Ashley,Thank you so much for your review of our Holiday Inn & Suites Lloydminster hotel. I am please to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards,

10/10 - 훌륭해요

Carlos

2023년 7월에 3박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 7월 14일
Hello Carlos!Thank you very much for leaving us an excellent review.We are glad to know that you have enjoyed your stay with us!We hope to see you again!

10/10 - 훌륭해요

Alexis

2023년 7월에 2박 숙박함
답변 제공: Shirly 님, 2023년 9월 4일
Hi Alexis,Thank you for taking the time to share with us your experience at Holiday Inn & Suites Lloydminster.We are pleased to hear that you enjoyed your stay with us and thank you so much for giving us a chance to prove to you how much we value your business. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

Carol

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love holiday inn and the young lady that was on the desk was fantastic
2023년 7월에 1박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 7월 14일
Hello Carol,Thank you very much for leaving us an excellent review!We hope that you will stay with us again.Have a wonderful day

6/10 - 괜찮아요

Tanya 님, Houston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Scott

출장 여행
Everything was mid. Nothing impressed me, not much upset me.
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Kim

2023년 6월에 1박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 7월 18일
Thank you very much Kim for leaving us an excellent review!We are glad you enjoyed your stay with us.We hope to accommodate again next time!

10/10 - 훌륭해요

Joseph

2023년 6월에 2박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 7월 18일
Thank you Joseph for leaving us an excellent review!We are delighted to learn that you enjoyed your stay with us.We hope to accommodate you again.

8/10 - 좋아요

Brett

2023년 5월에 1박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 6월 1일
Hello Brett,Thank you for leaving us an excellent rating. We are glad we were able to meet your expectation. We hope to see you again!

6/10 - 괜찮아요

SANDRA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Bathrooms need to be upgraded - fittings are rusty and look sad! There was no water available in the water and pop machine.. could not wait till 8am for the breakfast place to open - had to have an early start so only had breakfast in the next town. Staff were excellent and helpful
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Gloria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, affordable option
2023년 5월에 1박 숙박함
답변 제공: Cynthia Gacuray-Operations Manager 님, 2023년 5월 17일
Hello Gloria,Thank you so much for the time to post a review! We are so happy to hear that you enjoyed your stay with us.Comments like yours are truly rewarding to hear. We'd love to welcome you back soon. Thank you again!

10/10 - 훌륭해요

Sharon

2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Dave

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly Staff. Clean and quiet. Hotel is old. Not the cheapest in town and no breakfast.
2023년 5월에 2박 숙박함

8/10 - 좋아요

Nick 님, Calgary

좋아요: 청결 상태, 직원 및 서비스
The hotel was in average, condition and could use a little updating.
2023년 5월에 2박 숙박함
답변 제공: Rishu 님, 2023년 5월 9일
Dear Nick, Thank you for taking the time to tell us about your experience at Holiday Inn LLOYDMINSTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for your feedback. Sincerely,

10/10 - 훌륭해요

Holly

2023년 4월에 1박 숙박함
답변 제공: Rishu 님, 2023년 5월 1일
Dear Holly, Thank you for taking the time to tell us about your experience at Holiday Inn LLOYDMINSTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for your feedback. Sincerely,

10/10 - 훌륭해요

Tamsin

2023년 4월에 1박 숙박함
답변 제공: Rishu 님, 2023년 5월 1일
Dear Tamsin, Thank you for taking the time to tell us about your experience at Holiday Inn LLOYDMINSTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for your feedback. Sincerely,

8/10 - 좋아요

Darcy

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 3월에 3박 숙박함
답변 제공: Rishu 님, 2023년 4월 17일
Dear Darcy, Thank you for taking the time to tell us about your experience at Holiday Inn LLOYDMINSTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for your feedback. Sincerely,

10/10 - 훌륭해요

Rick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone is very helpful and friendly. Enjoy the fact that there is resturant, service was great.
2023년 3월에 3박 숙박함
답변 제공: Rishu 님, 2023년 3월 31일
Dear Rick, Thank you for taking the time to tell us about your experience at Holiday Inn LLOYDMINSTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for your feedback. Sincerely,