숙박 시설 정면 - 저녁/밤
예약 가능 여부 확인

더 템스 호텔 여행 후기

3 out of 5
더 템스 호텔
Ray Mead Road, Maidenhead, England

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 764개 이용 후기 중 181개" "
평점 8 - 좋아요. 764개 이용 후기 중 316개" "
평점 6 - 괜찮아요. 764개 이용 후기 중 163개" "
평점 4 - 별로예요. 764개 이용 후기 중 70개" "
평점 2 - 너무 별로예요. 764개 이용 후기 중 34개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Sang Beom 님, Germany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast was excellent
Very nice hotel! But the water in the shower did not come out well, and we were so difficult to shower.

8/10 - 좋아요

Elsie

좋아요: 직원 및 서비스
Easy, good two-night convenient stay in Taplow nextt to the river!
2024년 4월에 2박 숙박함
답변 제공: Conor 님, 2024년 4월 3일
Thank you for your kind review. We endeavour to do the best we can at all times. We look forward to welcoming you back to The Thames Hotel.Kind regards.ConorThe Thames Hotel Team.

8/10 - 좋아요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Nicholas

좋아요: 직원 및 서비스
The hotel could do with a lick of paint and new carpets. The bed was tipping to one side and generally the place felt as if the owners just didn't care about it. The staff were lovely, but you got the feeling they didn't really care either. I have known this hotel for over 45 years, and its never been or looked so unloved. There was no breakfasts available as before on our last stay, but the evening bar meals were adequate The crappy boat moored over the road needs to be got shot off as it's a complete eyesore, and it has funny smells eminating from it, which you can smell as you walk by. All in all our stay was ok, but this hotel could be made into a really beautiful place with a bit of love and a whole heap of cash thrown at it. Oh, and a lift would be a great addition for us oldies!
2024년 3월에 7박 숙박함

4/10 - 별로예요

sandra

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Overall fairly run down and needs a refit. Smelly in places. Dusty rooms. Shower doesn’t stay at a consistent temperature.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Brian

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

4/10 - 별로예요

Darren

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A visit back to the 90s. Incredibly dated with a beer soaked carpet aroma throughout. There was no warm water for the shower in the morning. Was woken up at 1am with god knows who coming back and having their tv on too loud... the rooms are so close that you hear everything. The TV was relatively new and decent, and the bedding all clean. Had a peroni in the bar... people sat in silence with no background music, so i was kiterally listening to the old guy at the end of the bar sucking his false teeth around his mouth.
2024년 1월에 1박 숙박함
답변 제공: Jennifer 님, 2024년 1월 25일
Hello,We are sorry that you feel your stay with us was not up to the standard we'd like to offer. We did indeed have a technical issue with our music system recently, but this was fixed on the day. Unfortunately it looks like it was fixed after you had left our bar.We would have been happy to move you to a different room if you were dissatisfied with the furnishings, though our rooms are refurbished regularly and have had no similar reports about your room.We would love to have a chance to show you the standards we hold ourselves to, should you wish to book with us again.

10/10 - 훌륭해요

Zandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed our stay.
Very friendly staff - very pleased with our stay. Good value for money - wonderful location. Will definitely revisit and recommend.
2024년 1월에 2박 숙박함
답변 제공: Jennifer 님, 2024년 1월 25일
Thank you very much for your kind words, we certainly look forward to welcoming you again!

6/10 - 괜찮아요

Chris

출장 여행
an Ok stay
very convenient location and good parking facilities, surprised there was no breakfast on offer. would have been nice to have some soap in the bathroom rathe than having to wash my hands with shower gel.
2024년 1월에 2박 숙박함
답변 제공: Jennifer 님, 2024년 1월 25일
Thank you for your review.We have spoken to our housekeeping team regarding toiletries, thank you for highlighting this for us.Our breakfast offering needs to be booked at least the night before so our team has a chance to set it up in the morning, which is done based on demand.We look forward to welcoming you again, this time with breakfast :)

6/10 - 괜찮아요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel is in a perfect spot overlooking the Thames in Taplow. The staff were lovely and although we only had a drink in the bar and 1 overnight stay, they were very chatty and friendly. On entering the hotel it's a bit dated but the room was very spacious and clean. The only issue was the bed! The hardest mattress I've ever not slept on! A real shame as it's very convenient for where my daughter has moved to but wouldn't risk it again.
2024년 1월에 1박 숙박함
답변 제공: Jennifer 님, 2024년 1월 25일
Thank you for your review.We are sorry to hear you did not find the level of comfort up to scratch, and would have been happy to move you to a room with a softer mattress.We would love the chance to show you the right level of comfort that we like to offer our guests, should you wish to book again.

6/10 - 괜찮아요

Dave

It is only alright
Dated hotel with parking, don't do a breakfast. Stairs are a killer if your on top floor. Girl on reception was very good. Bang average.
2023년 11월에 4박 숙박함

8/10 - 좋아요

George

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Phelix

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Angela

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT BOOK THIS HOTEL TOTALLY UNFIT FOR PURPOSE. Cold, damp, smelly, sticky menus, absent food from menu, uncaring staff and owner, the list goes on. We checked-out before we became sick from the cold rooms and damp conditions let alone the cold water from bathroom.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Linda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good as always.
2023년 11월에 1박 숙박함
답변 제공: Conor 님, 2023년 11월 5일
Hello Linda.Thank you for your kind review.Yes I'm back. I look forward to seeing you again in the not too distant future.Kind regards.Conor.The Thames Hotel Team.

6/10 - 괜찮아요

Pauline

연인과의 여행
좋아요: 직원 및 서비스
Thé location was great but there wasn’t a lift and the TV was difficult to operate. Instructions would have been most welcome. .
2023년 10월에 1박 숙박함

4/10 - 별로예요

richard

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The tired hotel
Hotel is old and looking tired. Needs a complete facelift. There was no hot food for breakfast, when I emailed the hotel to inquire about the price and time of breakfast I got no reply from them. Have stayed here a few times now but will not book again.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jeremy

좋아요: 청결 상태, 직원 및 서비스
No lift.
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Ron

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Conor 님, 2023년 10월 29일
Thank you for your review.We endeavour to do the best we can at all times.We look forward to welcoming you back to The Thames Hotel.Kind regards.The Thames Hotel Team.

6/10 - 괜찮아요

Mary

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Little gem
Fantastic location, lovely view from balcony. Lots to walk to from hotel. Easy parking.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall, good stay
For first time visit review very nice place to stay for 3 star hotel with good parking and secure. Only thing I would change is give better quality thicker pillows for better night sleep. As the pillows I had were so thin, Some additional information could be provided in the rooms with what’s for breakfast et cetera and booking out times. As I found the booking information provided on the website and the email for a booking site was one hour difference, so I was confused when the booking out was available. Very nice and clean rooms and friendly staff while recommend a visit.
2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Ceri

The family room did the job for the 4 of us. It’s nothing grand. The room was at the top of the hotel there was no lift.Breakfast was extra which was disappointing but the town centre is walkable so we did that on both days. The whole place is a little tired appearance and furniture wise but it all did the job
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Roy

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Paul

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Michael

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Location by the River is great, But unfortunately hotel let itself down being dirty upstairs and down. Spiders were present in webs in top corner of bedroom, and others cobwebs in other corners
2023년 10월에 1박 숙박함

8/10 - 좋아요

Mark

출장 여행
별로예요: 숙박 시설 상태 및 시설
Does the job - 6/10
This hotel is old and the interior is tired, however is does the job. The bed was conformable, the room was quiet, got a good night sleep and the full sized bath was fantastic. 6/10
2023년 10월에 1박 숙박함

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

4/10 - 별로예요

Helen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

8/10 - 좋아요

Stephanie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great staff and lovely river views.
Pleasant and efficient staff. My room had a balcony, which was most appreciated during that week’s heatwave. Excellent private parking area with CCTV.
2023년 9월에 9박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Neil

2023년 9월에 1박 숙박함

8/10 - 좋아요

Sally

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
We had a room with a balcony overlooking the Thames which was lovely. The hotel was very clean but it is tired looking. The staff were lovely and very helpful. Great location
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

IPH Fire Solutions Ltd

2023년 8월에 1박 숙박함

4/10 - 별로예요

Ant

좋아요: 청결 상태, 직원 및 서비스
The staff were friendly and the hotel has character. I was given a second floor room which was in the roof space so the eves encroached on the limited head room in the small room appart from the window bay. No lift, no coat hangers, no bedside table and no hot water for a morning shower. Not impressed, a premium price for a mediocre stay,
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Gareth

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Julia

2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Nigel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

4/10 - 별로예요

Darren 님, Bristol

출장 여행
별로예요: 숙박 시설 상태 및 시설
The hotel is dated, worn out, on entry to my room (205) the curtain is half hanging off, linen unclean, hair in the bath, the bed was too small and has seen better days, shower just about worked… Really disappointed as it’s a perfect location
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice night away.
Nice hotel in a good position overlooking the river. Good bar with terrace. Maybe the whole place could do with a decorative update, but no problem with the double room which was clean and comfortable. Definately would stay again.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Jo

연인과의 여행, 출장 여행
.
2023년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very Disappointing hotel. Wouldn't recommend.
Booked a 2 night stay Sunday and Monday nights. There was no food on Sunday after 9 pm and the restaurant was closed Monday so we had to go out to eat. The web site didn't say there was no cooked breakfast available. The general hotel was tired and run down as was our bedroom. The bed was hard and pillows uncomfortable. The bar was empty with no atmosphere. The front of house member of staff was pleasant and helpful but the only one we spoke to. This seems to be a rep's hotel and therefore not busy at weekends. the standard of the hotel was very disappointing and not as described on your website. In fact we were so disappointed that we decided not to stay for the second night, at our cost, and went home. We wouldn't stay there again and wouldn't recommend the hotel. We intend to send a full report to Tesco Clubcard telling them to warn their customers.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Peter

2023년 7월에 1박 숙박함

4/10 - 별로예요

Rakesh

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms are old and dated, shower room cubicle needed a full deep clean :(
2023년 7월에 1박 숙박함

4/10 - 별로예요

Amanda

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This is not a 3 star property. When you walked in it had a horrible musty smell, carpets not clean. We had booked bed and full English breakfast, but were told breakfast was not included, to be fair when I showed them my confirmation with breakfast they did honour it but was only continental. The room was very outdated and in need of a good clean, the toilet was very stained not a good look, the bathroom door had a been battered and didn’t close properly. The carpet was all frayed, the main light in the room had no ceiling cover and bare wires were exposed. Thankfully the restaurant was closed and the only good thing was that the receptionist gave us good recommendations elsewhere for food.
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Alan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible bed
2023년 6월에 1박 숙박함

4/10 - 별로예요

Jennie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Poor
Hotel needs a good spring clean through out Also requires refurbishing Unfortunately the restaurant was closed, we were able to food from the bar, which was poor and mostly uneatable Breakfast, advertised as cooked breakfast was continental style, not appetising Good points was the bedding was clean, although pillows not great Towels were good quality, clean and fluffy, bathroom needed a deep clean
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Sarah

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Don't Do It.
I will never stay here again, it was the worse place I have ever stayed
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Niclas

2023년 6월에 3박 숙박함