Dear Amy,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional service and a memorable experience for our guests is our top priority. We're delighted that you found our property, breakfast, pools, and staff to your liking. Your feedback means the world to us, and we can't wait to welcome you back for another wonderful stay, pura vida!

Dear Mary Anne, thank you very much for your recommendation! We are glad to know that you enjoyed your stay with us. We are committed to offering our guests an exceptional experience and we are happy to know that we met your expectations. We hope to welcome you again in the future, pura vida!

Dear Allison,Thank you for rating your experience with us. We're thrilled to see that you had a great stay overall and appreciate your positive feedback. Your satisfaction is our top priority, and we're committed to continually providing exceptional service. We hope to have the pleasure of hosting you again soon.

Dear Steven,That's wonderful to hear! We're delighted that you enjoyed your stay with us and that we could make your birthday even more special. We hope to surprise and delight you again on future occasions. Thank you for choosing our hotel to celebrate your special day, pura vida!

Dear Michael,Thank you for rating us! We're glad to hear that your overall experience with us was positive. Your feedback is valuable to us and motivates us to continue improving to provide an even better experience in the future. We hope to have the opportunity to welcome you back and exceed your expectations. Thank you for choosing our hotel and for sharing your opinion, pura vida!

Dear Jennifer,Thank you for rating us! We're thrilled to hear that you had an exceptional experience with us. We look forward to welcoming you back in the future for another unforgettable stay. See you soon, pura vida!

Dear Dan,Thank you for your words! We're delighted to hear that you enjoyed our beautiful landscaping and the stunning view of the Arenal volcano. We strive to create a memorable experience for all our guests, and we're thrilled that you appreciated it. We hope to welcome you back again soon for another wonderful stay, pura vida!

Dear Michael,Thank you for your feedback! We're delighted to hear that you and your family enjoyed the drinks, hot springs, and the assistance provided when booking excursions. It's wonderful to know that you also appreciated the room with its spectacular view. We hope to welcome you and your family back for another fantastic stay in the future, pura vida!

Dear Sherri, Thank you for your feedback! We are pleased that you enjoyed our beautiful gardens and the view of the Arenal Volcano from your room. Our buffet breakfast and convenient location were the highlights for you. We will consider your suggestions for improvements, such as adding more sun loungers at the pool. We appreciate your recommendation and hope to have the pleasure of welcoming you again in the future. Pura Vida!

Dear Subhash,We're thrilled to hear that you found our staff and services excellent! Creating a welcoming and enjoyable experience for our guests is our priority. We're also pleased you enjoyed the setting. If there's anything specific you loved or any suggestions you have, feel free to share. We appreciate your feedback and hope to welcome you back soon, pura vida!

Dear Shane,Thank you very much for your rating! We're thrilled to hear that you had a wonderful experience during your stay. Your feedback means a lot to us. We hope to have the pleasure of hosting you again in the future, pura vida!

Dear Shane, We truly appreciate your rating! We're glad to hear that your stay was exceptional and that you enjoyed every aspect of our hotel. Thank you for choosing us, and we look forward to welcoming you back again soon, pura vida!

Dear Cheryl,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your stay at our place.It's wonderful to know that you found our resort to be a nice place, well maintained, with great staff, and in a perfect location within a natural setting. Your appreciation means a lot to us.We look forward to welcoming you back for another fantastic experience whenever your travels bring you to the area, pura vida!

Hello Edny,Thank you for your glowing review! We are thrilled to learn that you found our property beautiful, clean, and overall amazing. Your compliments mean a lot to us, and we're delighted to hear that your stay with us stands out as one of the best hotel experiences you've had in Costa Rica.It would be our pleasure to welcome you back whenever your travels bring you to Costa Rica. Thank you for choosing our hotel!Pura Vida!

Dear Asit,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a pleasant stay at our hotel. Your satisfaction is our top priority, and we are delighted that we were able to provide you with an enjoyable experience.We appreciate your kind words and look forward to the opportunity to welcome you back for another wonderful stay, pura vida!

Dear Mellisa,We sincerely appreciate your feedback! It's fantastic to hear that you had a great experience with our customer service. Providing excellent service is a top priority for us, and we're delighted that our efforts have made a positive impact on your experience. Thank you for taking the time to share your thoughts, and we look forward to serving you again in the future, pura vida!

Dear Christopher,Thank you for your feedback! We're delighted to hear that you enjoyed our great location and experienced exceptional friendliness from our staff. It's wonderful that you found our breakfast amazing and appreciated the quiet and clean atmosphere at Arenal Manoa.We take your comments about the thermal spas to heart and appreciate your honesty. We constantly strive to improve our facilities and services. Your input is invaluable, and we will certainly consider it as we work towards enhancing the thermal experience for our guests.In addition, we're excited to share that we are in the process of developing a new area of thermal pools exclusively for adults! Soon, you'll be able to enjoy this new addition, which we believe will further enhance your experience at Arenal Manoa. We appreciate your continued support and hope you have the opportunity to enjoy our improvements in the near future. We look forward to welcoming you back so you can experience all the new features we're preparing for our guests! Thank you for choosing Arenal Manoa, pura vida!

Dear Karen,Thank you so much for your wonderful review! We're thrilled to hear that you found our property beautiful and enjoyed the amazing views of Arenal Volcano. It's fantastic to know that you felt treated wonderfully throughout your stay.We're delighted that our concierge was able to assist you with suggestions and booking excursions, making your experience even more enjoyable. The pools and hot springs are indeed a perfect way to unwind after a day of adventure.We would be absolutely delighted to welcome you back in the future. If there's anything specific you loved or any suggestions you have, feel free to share them with us. Thank you for choosing us, and we look forward to the opportunity of hosting you again, pura vida!

Dear Leslie,Thank you so much for your feedback! We're thrilled to hear that you had an excellent experience. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to share. We appreciate your support and hope to have the pleasure of serving you again in the future, pura vida!

Dear Rebecca,Thank you so much for the fantastic rating! We're delighted to know that you had a great experience with us. We appreciate your support and hope to welcome you back for another wonderful stay in the future, pura vida!

Dear Rambabu,Thank you for sharing your thoughts with us. We're delighted to hear that you enjoyed the beautiful scenery and found the resort well-maintained, providing a private experience in your room.To address the distance concern, we're pleased to highlight that we offer complimentary transportation within the hotel property. While there might not be walking-distance amenities, our shuttle service aims to provide a convenient and efficient way for guests to explore and enjoy our facilities without any additional cost. We hope this added service enhances your overall satisfaction, and we look forward to the opportunity to welcome you back for another enjoyable stay, pura vida!

Dear Aleksandr,Thank you so much for taking the time to share your exceptional experience at our hotel. We are thrilled to hear that our impeccable service, luxurious accommodations, and attention to detail exceeded your expectations. It's truly heartening to know that our warm hospitality made you feel valued from the moment you entered.We're delighted that you found the room tastefully decorated and well-equipped with modern amenities. Your comments about our dining options and attentive staff further motivate us to maintain the highest standards. It's fantastic to hear that the location provided convenient access to various attractions.Your recommendation means the world to us, and we are honored to have set a new standard for excellence in your eyes. We look forward to the pleasure of welcoming you back for another unforgettable stay, pura vida!

Dear Victor,We're glad to hear that you found our garden beautiful! Creating a serene outdoor environment is important to us. Thank you for taking the time to leaving us your thoughts and that amazing rate. Pura Vida!

Dear Jinwen,We sincerely appreciate your positive feedback! It brings us joy to know that your experience was so favorable. We are committed to providing the best possible service, and we're delighted to hear that we met your expectations.We hope to welcome you again as our guest in the future. Thank you once again for choosing us, and for your valuable feedback, pura vida!

Dear Mr. Vardhani, We're thrilled to hear about your positive experience! Thank you for acknowledging our excellent customer service and delicious food. We're glad to hear that Ms. Maria Espinoza could provide you with thorough explanations and valuable advice on the tours and activities. Our goal is to make every aspect of your stay enjoyable, and we're delighted that you had an awesome time. If there's anything else we can do for you or if you have any specific preferences for your next visit, please feel free to let us know. We look forward to welcoming you back for another fantastic experience!

Dear Anne,We sincerely appreciate you rating. It brings us great joy to know that you enjoyed your experience with us. We are committed to providing the best possible service, and your satisfaction is our greatest reward. We value your choice to stay with us and look forward to welcoming you again in the future. Thank you for your support and for sharing your positive experience, pura vida!

Dear Neil,Thank you sincerely for your rating and your feedback. We're pleased to hear that your experience was positive. We value your suggestions and observations to continuously improve our services. We are committed to providing exceptional service and look forward to the opportunity to exceed your expectations on future visits.Thank you for choosing our service, and we hope to welcome you again.

Dear Marisol,Thank you for awarding us a 5-star rating! We appreciate your positive feedback and are delighted to have exceeded your expectations. It was a pleasure having you with us, and we look forward to welcoming you back for another outstanding experience.Pura Vida!

Dear Florence, Thank you for taking the time to provide feedback on your experience. We noticed your rating of 6, and we're genuinely interested in understanding more about your stay. If there are specific aspects or areas where we fell short of expectations, please feel free to share more details. Your insights are invaluable in helping us improve and ensure a better experience for our guests.We appreciate your feedback and hope to have the opportunity to address any concerns you may have had.Pura Vida!

Dear Andre,Thank you for sharing your experience. We're pleased to hear that you enjoyed the spectacular view of the Arenal Volcano and the lush surroundings with diverse birdlife. It's great to know that you found the thermal pools excellent and enjoyed the poolside bars.We look forward to welcoming you back for more enjoyable moments. Pura Vida!

Dear Anna, Thank you for your positive feedback on our beautiful landscaping, La Fortuna views, and the delightful breakfast. We're thrilled you enjoyed the wildlife and the fantastic massage by the river.We appreciate your suggestion regarding the hot springs experience, and we'll certainly consider ways to enhance this aspect. Your insights are invaluable.We look forward to the opportunity to host you again for another wonderful stay. Pura Vida!

Dear Tana,Thank you for your glowing review! We're thrilled to hear that you enjoyed our facilities, including the pools, hot tubs, and adult-only area. It's wonderful that our bar staff, breakfast, and room met your expectations. We're delighted to know your husband loved the rain shower, although we understand personal preferences vary. Your compliments on our service mean the world to us. We look forward to welcoming you back for another delightful experience surrounded by nature's wonders!Pura Vida!

Dear Charbel,Thank you for providing detailed feedback about your stay at our hotel. We are pleased to hear that you found our rooms clean and spacious, and that you enjoyed the beauty of the surrounding landscape with its lush vegetation and stunning volcano views. We also appreciate that you enjoyed our pool and the variety of breakfast options.Regarding your observation about the payment process, we would like to inform you that indeed, there is a guideline in our hotel that requests guests who wish to open a credit in their room to present a credit card and record the details on the registration card. However, we understand that each guest has different preferences, and if you prefer not to provide this information, there is no issue; you can pay in each area of the hotel as you prefer.We sincerely apologize for the inconvenience caused by the noise from branches during your stay. We appreciate your prompt reporting of the situation, and we want to assure you that we took immediate steps to address and resolve the issue as quickly as possible. The day following your report, we worked to repair and rectify the situation.Regarding breakfast, we want to inform you that the schedule is set to maintain the freshness of the food for all guests. We understand that this timing may not be convenient for everyone, and we appreciate your understanding in this regard. Additionally, for guests participating in early morning activities, we offer the option to request a "box breakfast," providing flexibility to enjoy a prepared meal during their excursions.We appreciate your understanding and patience as we worked to enhance your experience. We hope to have the opportunity to welcome you again in the future and provide you with a seamless stay, pura vida!

Dear AntoineThank you for your wonderful feedback about our hotel and the well-organized external activities. We appreciate your concern about single-use plastic, and we completely agree. We want to clarify that we have already transitioned to biodegradable straws, taking steps to reduce our environmental impact. Your thoughtful observation is invaluable, and we are committed to continually enhancing our sustainability efforts.We look forward to welcoming you back for another fantastic experience.Pura Vida!

Dear EvitaA heartfelt thank you for choosing our hotel and for your outstanding 5-star rating! We are thrilled to hear that you had an exceptional experience during your stay. Your positive feedback means the world to us, and we are truly grateful for your support. If there's anything else you'd like to share or if you plan to visit us again, we eagerly await the opportunity to exceed your expectations once more.Pura Vida!

Dear Traci,Thank you for rating us! We're delighted to hear that your experience with us was excellent. We always strive to provide exceptional service, and it's rewarding to receive your positive feedback. We look forward to welcoming you again in the future and providing another memorable experience. Thank you for choosing us and for sharing your opinion, pura vida!

Dear JohnThank you so much for choosing our hotel for your stay and taking the time to provide us with a 4-star rating. We appreciate your valuable feedback and are delighted to know that you enjoyed your experience. If there's anything specific you loved or if there are areas where we can improve, please feel free to share. Your satisfaction is our priority, and we look forward to the opportunity to welcome you again in the future.Pura Vida!

Dear Thomas,Thank you for sharing your experience! We're thrilled you enjoyed the beauty of our property, the stunning view of Arenal Volcano, and the wildlife sightings. We appreciate your feedback regarding breakfast variety, the hot pool clarification, and TV channels. We'll certainly take your suggestions about on-site activities into consideration. Your insights help us enhance our offerings, and we hope to welcome you back for an even more enjoyable stay in the future!Pura Vida!

Hello Maddison,We appreciate your feedback and apologize for the issues you encountered. We're sorry that the soundproofing, cleanliness of the thermal pools, and New Year's dinner fell short of expectations. Your comments about the family-friendly atmosphere are duly noted. We value your input and will work to improve. If you have further details to share, please feel free. We regret any inconvenience and hope to have a chance to better serve you in the future.Pura vida!

Dear Sally,Thank you for your feedback. We are pleased to hear that you consider our establishment a good family place with comfortable rooms. Your opinion is important to us, and we appreciate your recognition of our efforts to provide a comfortable and welcoming environment.Our design, crafted as a neighborhood of homes, aims to offer a unique and cozy atmosphere for our guests. We are committed to delivering a pleasant and satisfying experience for all our visitors.We appreciate your visit and look forward to the pleasure of welcoming you back for another positive experience in the future, pura vida!

Dear Atul,Thank you so much for the outstanding rating! We're thrilled to learn that you had an exceptional experience during your stay. Your positive feedback means the world to us, and it motivates our team to continue delivering top-notch service. We're here to make each visit special, and we can't wait to have the pleasure of welcoming you back for another fantastic stay. Your choice to rate us is truly appreciated, and we look forward to exceeding your expectations on your next visit!

Dear Adriana,Thank you for choosing Arenal Manoa for your stay! We're thrilled to hear that you had a positive experience with our friendly and helpful staff, especially Maria, who ensured your comfort in your language. We're delighted you enjoyed the beautiful room and grounds, the thermal pool with a bar, and the delicious buffet breakfast. As a VIP member, we're pleased you received welcome drinks and snacks. Your satisfaction means the world to us, and we look forward to welcoming you back for another wonderful stay! Pura Vida!

Hello Christian,We're delighted to hear that you enjoyed your stay with us! It's wonderful to know that our front desk team provided helpful and friendly service. The view of the Arenal Volcano from the restaurant, the convenience of requesting a golf cart, the delicious breakfast, and the hot pool were all highlights for us too. We appreciate your feedback on the food pricing, and we're glad you'd recommend our hotel. We hope to welcome you back in the future for another enjoyable stay! Pura Vida!

Dear Carlos,We're thrilled to hear you had a great experience! Thank you for your kind words about our place, safety measures, cleanliness, and the welcome gift. Our staff takes pride in providing excellent service. We look forward to hosting you again soon. Pura Vida!

Hello there,Thank you for the 5-star review! We're delighted you enjoyed your stay, especially the greenery, thermal pools, and café. We appreciate your positive feedback and hope to welcome you back soon. Pura Vida!

Hi there, Thank you for your suggestion regarding the handheld shower. We appreciate your feedback, and we'll certainly consider this as we aim to enhance our guests' experience. Your comfort is important to us, and we'll explore ways to accommodate such preferences. We value your input and hope to welcome you back for an even more enjoyable stay in the future!" Pura Vida!

Dear Rajvir,Thank you for your wonderful comments! We're delighted to hear that you enjoyed the lush greenery, the rejuvenating thermal pools, and the cozy café upstairs. Creating a tranquil and enjoyable environment for our guests is our top priority. We hope you had a relaxing stay, and we look forward to welcoming you back soon!Pura Vida!

Dear Scott,Thank you for sharing such a review of your recent stay at Arenal Manoa. We're delighted to hear that you enjoyed our amenities and excellent accommodations.Our team is committed to providing a memorable experience, and we're thrilled to learn that you found our facilities and service to your satisfaction.Your feedback means a lot to us, and we appreciate your kind words. We look forward to the pleasure of hosting you again whenever your travels bring you back to Arenal Manoa, pura vida.

Dear Phillip,Thank you so much for taking the time to share your wonderful feedback about your stay at Arenal Manoa. We are thrilled to hear that you found our location beautiful, enjoyed the excellent customer service, and had a great experience in our suite with a view of the volcano.It's fantastic to know that we could contribute to making your visit special. Your kind words inspire and motivate us to maintain the highest standards of service.We look forward to the opportunity of hosting you again in the future. If there's anything specific you'd like to share or suggest for your next stay, please feel free to let us know.Thank you for choosing Arenal Manoa. We can't wait to welcome you back, pura vida!

Dear Kenan, Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for any inconvenience you experienced regarding the delay in the Hot Springs pool availability and the out-of-service status of the second hot spring.Your comments about the friendliness of our staff, especially Allison, Alexa, Dilan, and Yorle, are greatly appreciated. However, we regret to hear that the food did not meet your expectations. We take your feedback seriously, and we'll review this aspect of our service to make necessary improvements.Regarding the Hot Springs pools, we appreciate your patience and understanding. We are working on optimizing the filling process to ensure a more timely and enjoyable experience for our guests.We hope to have the opportunity to welcome you back and provide an improved experience during your next visit, pura vida!