야외 수영장, 일광욕 의자

소네스타 셀렉트 헌팅턴 비치 파운틴 밸리 여행 후기

3 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1060개 이용 후기 중 454개" "
평점 8 - 좋아요. 1060개 이용 후기 중 268개" "
평점 6 - 괜찮아요. 1060개 이용 후기 중 138개" "
평점 4 - 별로예요. 1060개 이용 후기 중 101개" "
평점 2 - 너무 별로예요. 1060개 이용 후기 중 99개" "

8.0/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

Jaeha

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I had a terrible experience at this hotel.
I stayed at this hotel for two nights on September 30 and October 1. The experience on the first day was good. But the problem occurred on the second day. When I came back to the hotel on the second evening, the room was not cleaned at all. The towels were not replaced at all. When I asked the reception, I heard that I would have to pay an additional 5 dollars to clean it. I didn't get any advice beforehand. It was a very disappointing experience. I hope everyone else will be aware of this.
2023년 9월에 1박 숙박함
답변 제공: Bill W 님, 2023년 10월 10일
Sorry you did not have a more enjoyable stay with us.

10/10 - 훌륭해요

TAEHWAN

2022년 12월에 1박 숙박함
답변 제공: Bill W 님, 2023년 1월 6일
Thank you for the 10 rating and staying with Sonesta.

10/10 - 훌륭해요

Han

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Esmeralda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Adriana

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 24일
Adriana, thank you for choosing Sonesta Select Huntington Beach Fountain Valley and for your valuable feedback. It's clear that we met your expectations, and we are thrilled! We look forward to your next visit, continuing to provide you with the exceptional stay you've experienced.

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, and staff was courteous and professional.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 20일
Lisa, thank you for sharing your experience at the Sonesta Select Huntington Beach Fountain Valley. We're delighted to know that you appreciated the cleanliness of our property and the professionalism of our team members. We look forward to your next visit.

4/10 - 별로예요

Tara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here three or four times before everything goes well except for this trip. I initially made a one-day reservation called a few days later to make a additional day add-on. The woman I spoke to was incredibly thorough and wonderful and I could not tell you her name unfortunately but we took a long time to make sure the two days would be a joined and would not have to check out check-in check out that kind of thing just one check in and two days later with the additional night check out that didn't happen when I got to the front desk on the 16th of April the guy at the desk said there were no notes posted which I know for a fact she did post them she told me my request would be in the notes which was for a top floor and to join the two-day stay. So when we got to the front desk the two-day stay was not connected had to check out check in check out check in, the requests that I asked for were not in the notes whoever did the night audit when this reservation was made did not adhere to anything this woman and I discussed. And she was so good and I'm sorry I don't know her name very nice woman. The big guy at the desk, sorted it all out but it was just sad that all that time I spent on the phone with this woman nothing got addressed.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Tara, we truly appreciate your candid feedback. It's unfortunate to hear you had issues regarding your reservation and specific requests during the stay. It appears there was a communication glitch which led to confusion at check-in, an inconvenience we strive to avoid. We can assure you that our team members genuinely value each guest interaction and aim to ensure the highest quality experience. We regret any frustration caused, and we are working hard to improve our processes based on your feedback. We look forward to providing a smoother experience next time.

8/10 - 좋아요

Amanda

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved how this property is dog friendly and was not a far drive from the beach.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Amanda, we're delighted to know that Sonesta Select Huntington Beach Fountain Valley's pet-friendly policy and close proximity to the beach added to your enjoyment. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back with your furry friend soon.

6/10 - 괜찮아요

Faye

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 19일
Faye, it seems your or overall stay was satisfactory but not quite perfect. We appreciate your feedback and would love the chance to provide a better experience next time. We hope you will consider staying with us again in the future.

8/10 - 좋아요

andrea

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 18일
Andrea, thank you for your rating. It's great to hear that your stay at Sonesta Select Huntington Beach Fountain Valley met your expectations. We appreciate your feedback and hope to welcome you back soon.

6/10 - 괜찮아요

Holli 님, Denver

2024년 4월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
We appreciate the feedback, Holli.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

8/10 - 좋아요

Michellele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Thanks for the great rating, Michellele!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Hyatt Place Houston Medical Center soon, we'd love to have you back!

2/10 - 너무 별로예요

Shyanne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
We appreciate your feedback, Shyanne.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean and staff was nice and helpful.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Patricia, thank you for sharing your delightful experience at Sonesta Select Huntington Beach Fountain Valley. It's great to hear that our pristine environment and helpful team members contributed to a positive stay. We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Tamara

좋아요: 편의 시설/서비스
I like that they took my dog
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Tamara, thank you for staying at Sonesta Select Huntington Beach Fountain Valley. We're pleased that you and your furry friend were able to enjoy your visit, and we look forward to welcoming both of you back in the future.

4/10 - 별로예요

Rebecca 님, Toronto

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very run down. Hallways stunk, parking wasn’t free, no hair dryer, no fridge or microwave. Seemed like sketchy clientele. Tub shower plug would not stay unplugged therefore it filled up while showering. Had a view of the highway which was also very loud in my room. Didn’t seem incredibly safe or nice. I would pay more next time and stay closer to Newport or Huntington beach.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Rebecca, we appreciate your honest comments. We regret to hear your concerns about the hotel's condition and certain in-room amenities. We also take note of your discomfort regarding the sound from the highway. It was unfortunate that you had an issue with your bathroom amenity during your stay. As your safety and satisfaction are our top priorities, your feedback will be invaluable for us as we make our improvements. We hope you will consider another stay with us in the future so we can deliver a more comfortable and pleasant experience.

10/10 - 훌륭해요

Megan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Loved it
2024년 3월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 4월 5일
Megan, it's fantastic to hear about your wonderful experience at Sonesta Select Huntington Beach Fountain Valley! We're thrilled you had a memorable stay and we look forward to welcoming you back in the future.

8/10 - 좋아요

Carolann

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was once a Marriott Courtyard and Sonesta Select Huntington Beach has been successful in its re-design with very nice up-date hotel furnishings. The lobby, market and breakfast seating & menu was a positive attribute to the stay We appreciated the front desk check-in process which was easy, quick and accommodating. We will be back! (4.5 Rating).
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Carolann, we're delighted that you valued the updated furnishings and overall design at Sonesta Select Huntington Beach Fountain Valley. It's encouraging to learn that our lobby, market, and breakfast amenities added positively to your experience. Additionally, we're glad to hear that you were satisfied with the swift and accommodating check-in process. We're looking forward to welcoming you back!

10/10 - 훌륭해요

Teresa

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk clerk Stephanie was very polite and helpful and check in was easy and quick.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Teresa, thank you for sharing your experience at Sonesta Select Huntington Beach Fountain Valley. It's heartening to hear that you found the check-in procedure smooth, and our team member Stephanie made your experience even better with her politeness and helpfulness. We're excited to welcome you back on your next visit.

10/10 - 훌륭해요

Cristela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and close to entertainment
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 1일
Cristela, thank you for sharing your experience at Sonesta Select Huntington Beach Fountain Valley. We're delighted to hear that our hotel's cleanliness and prime location added to the enjoyment of your stay. We hope to host you again in the future.

10/10 - 훌륭해요

MIGUEL ANGEL

좋아요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Miguel Angel, thank you for taking the time to rate your experience at Sonesta Select Huntington Beach Fountain Valley. We're happy to see you had an enjoyable stay and we look forward to serving you again in the future. Safe travels!

10/10 - 훌륭해요

Georgine

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 31일
Georgine, thank you for your kind words. We're thrilled to hear about your experience with our wonderful team members at Sonesta Select Huntington Beach Fountain Valley. Looking forward to welcoming you back in the future.

10/10 - 훌륭해요

Alma

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 20일
Alma, thank you for choosing Sonesta Select Huntington Beach Fountain Valley for your stay. We're thrilled to infer that you had a great experience with us. We hope to have the pleasure of hosting you again in the future.

2/10 - 너무 별로예요

Nisha

The staff was terrible and not helpful
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 28일
Nisha, it's regrettable to hear about your experience. We aim to support our guests with a dedicated team of professionals, and your feedback suggests we fell short. Rest assured, your comments will not go unnoticed as we continually strive to improve. Thank you for sharing your experience with us, it allows us to focus on areas that need extra attention.

10/10 - 훌륭해요

Debbie 님, Rocklin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable perfect location for our stay in Huntington Beach highly recommend
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Debbie, it's delightful to hear that you found the Sonesta Select Huntington Beach Fountain Valley to be an excellent fit for your stay. We're glad that the cleanliness and comfort matched your expectations, and that our strategic location added value to your experience. It's wonderful that you'd recommend us, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Savannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Savannah, it's great to hear that your experience at Sonesta Select Huntington Beach Fountain Valley was enjoyable. Our team appreciates your high rating. We're looking forward to hosting you again on your next visit.

10/10 - 훌륭해요

Toni

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quick check-in and quiet. Thank you
2024년 3월에 1박 숙박함
답변 제공: Hotel Supervisor 님, 2024년 3월 25일
Hi Toni,We are glad your stay was great. We hope to see you again!

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hotel Staff 님, 2024년 3월 25일
Thank you for staying with us we are glad to see you enjoyed your stay with us.

10/10 - 훌륭해요

co

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So good
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Co, thank you for your succinct review! It's always wonderful to know that guests like you have had a great stay at Sonesta Select Huntington Beach Fountain Valley. Your support means a lot to us. We hope to welcome you back soon for another enjoyable experience.

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe and secure
2024년 3월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
John, it's wonderful to hear that you felt safe and protected during your stay at Sonesta Select Huntington Beach Fountain Valley. We always strive to create an environment of comfort and security for our valued guests. Thank you for taking the time to share your feedback and we hope to welcome you back in the near future.

8/10 - 좋아요

vince 님, las vegas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My only complaint is the terribly uncomfotable couches you have in the rooms.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Vince, thank you for choosing Sonesta Select Huntington Beach Fountain Valley and sharing your feedback. We regret hearing that the comfort of our room furniture didn't meet your expectations. Our team continually strives for the best guest experience and your comments assist us in this regard. We hope you'll consider us for your future trips.

10/10 - 훌륭해요

Nilesh

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Nilesh, it's great to see such a high rating for Sonesta Select Huntington Beach Fountain Valley! We're thrilled you enjoyed your stay and hope to welcome you back soon for another enjoyable experience.

6/10 - 괜찮아요

Anthony

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
I found the location of the property good. We were able to Uber to quite a few different locations and beaches and the Expo west. We were put right but the entrance around the back. People in and out at all hours very loud. There are gaps under doors so you hear everything. People would smoke right in front of the glass door and our room would smell like cigarettes. The bathroom had no fan so the ceiling was peeling and had mildew on it from water condensation from previous people. The pictures on the listing do not show the actual state of the rooms. The location is right by a highway so you hear traffic most hours as well.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Anthony, it's appreciated you took the time to share feedback. It sounds like you found the location convenient for your travels. We’re sorry to hear about the level of noise and the smoke issue. Your point about the bathroom condition is noted. We continually strive to improve and your comments will certainly support these efforts. As for the photos and traffic noise, it’s unfortunate that your experience didn't meet the expectations based on our online presentation and location. Your insights are very informative and will be well-considered.

10/10 - 훌륭해요

Shashin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, clean rooms
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Shashin, thank you for sharing your experience at Sonesta Select Huntington Beach Fountain Valley. We're pleased to hear you found our team members to be friendly and our rooms to be spick and span. We hope to see you again on your next visit.

8/10 - 좋아요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was good, rooms were clean and spacious. Price was reasonable for a weekend. I didn’t like that there was a parking fee at check in and wasn’t mentioned during my booking through Expedia. Good staff.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Jose, it's great to hear you appreciated the tidy and roomy accommodations at Sonesta Select Huntington Beach Fountain Valley. We're pleased our rates met your expectations and our team members were agreeable to you. However, we apologize for any confusion regarding the parking fee. We aim for clear communication regarding all aspects of a stay with us, especially during the reservation process. Your feedback helps us improve. We hope to welcome you back soon.

2/10 - 너무 별로예요

Miguel A

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Took 2 hours & 45 mins to get checked in / horrible customer service / front desk staff didn’t know how to properly check me in & take my security deposit kept wanting to run my card multiple times & over charge me. I showed him my email that the payment went through. He proceeded to have me sit down while he helped others check in. The next day the same situation I went through 4 others were going through the same process & lobby was left unattended & reservations were canceled due to incompetent staff practices. Horrible never will come here again or recommend this hotel.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Miguel A, we're disheartened to hear about your experiences. We know how important a timely and hassle-free check-in experience is, and it appears this wasn't delivered. Issues around payment and reservations should certainly have been handled more efficiently. We'll address your feedback with our team to ensure improvements are made in these areas. It's disappointing to hear you're not likely to return or recommend us, but we value your feedback as it helps us improve. We hope you will reconsider and provide us with a future opportunity to deliver a better experience.

8/10 - 좋아요

Clarissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff/easy check in.
2024년 3월에 1박 숙박함
답변 제공: Bill W 님, 2024년 3월 9일
Thank you for staying with us and positive comments about the staff.

10/10 - 훌륭해요

adriana

2024년 3월에 1박 숙박함
답변 제공: Bill W 님, 2024년 3월 9일
Thank you for the 5 star rating. WE are glad you had a great stay with Sonesta

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Bill W 님, 2024년 3월 9일
Thank you for staying with us. We are glad you enjoyed your stay

10/10 - 훌륭해요

Morocco

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2024년 2월에 9박 숙박함
답변 제공: Bill W. 님, 2024년 3월 5일
Thank you for staying with us. We are glad you had a 5 star stay.

4/10 - 별로예요

Beth

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Charged for a microwave, and parking in an open area. Total room was a little tired looking. Coffee was not good, no tea, and no other extras, but the price was cheap. Pealing wall paper in the halls, and one of the elevators were out. They do have a washer/dryer to use, pricey, but convenient.
2024년 2월에 3박 숙박함
답변 제공: Bill W. 님, 2024년 3월 5일
Thank you for staying with us.

8/10 - 좋아요

Natalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. It’s clean and the staff is nice. I wish it had daily house keeping, free parking and free breakfast like the other hotel we stayed at across the street.
2024년 2월에 3박 숙박함
답변 제공: Bill W. 님, 2024년 3월 5일
Thank you for staying with us.

10/10 - 훌륭해요

vince 님, las vegas

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed at your property many many times in last few years. Dislike to have to pay for parking and also rooms not cleaned daily
2024년 2월에 2박 숙박함
답변 제공: Bill W. 님, 2024년 3월 5일
Thank you for staying with us.

4/10 - 별로예요

David

2024년 1월에 9박 숙박함
답변 제공: Bill W. 님, 2024년 3월 5일
Thank you for staying with us. Sorry you did not have a more enjoyable stay

10/10 - 훌륭해요

Evan

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Evan, thank you for taking the time to rate your stay at Sonesta Select Huntington Beach Fountain Valley. We're thrilled that you had a superb experience with us. We hope to welcome you back in the near future for another stunning stay.

10/10 - 훌륭해요

Eahab

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Bill W 님, 2024년 2월 28일
We are glad you had a great stay at Sonesta. Thank you for the 5 Stars

8/10 - 좋아요

Sean

2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Sean, we're thrilled to see that your stay at Sonesta Select Huntington Beach Fountain Valley was a delightful one! We sincerely appreciate your high rating, and we look forward to providing another exceptional experience on your next visit.

10/10 - 훌륭해요

Nguyen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Bill W. 님, 2024년 2월 28일
Thank you for staying with Sonesta. We are glad you had a great Stay with us.

10/10 - 훌륭해요

humberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only thing i didn't like was shampoo and body wash in shower it smelled old.
2024년 2월에 2박 숙박함
답변 제공: Bill W. 님, 2024년 2월 27일
Thank you for staying with us. We are looking into the shampoo/body wash issue. We look forward to your next visit with us.

2/10 - 너무 별로예요

Sara

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The bed was very comfortable, and that was the saving grace. The property was in great need of maintenance. Our sliding glass door was bent and took a lot of strength to open up. The screen was broken also. The windows were filthy. The staff was very unfriendly. The pool was so dirty, we didn’t swim. This place was likely nice in the 80s but was very much in need of major maintenance. After being out of towels we had to ask twice to get enough. Then asked for maid service and we were told that staying 3 nights isn’t long enough to get maid service. We had a mound of wet towels and they wouldn’t pick them up. They finally left a bag of clean towels on the ground outside of our room. Definitely won’t be coming back.
2024년 2월에 3박 숙박함
답변 제공: Bill W. 님, 2024년 2월 27일
We are sorry you did not have a more enjoyable stay with us. Many reviews have positive comments about the hotels and their stay.