야외 수영장

퀄리티 인 엘크턴 - 세인트 어거스틴 사우스 여행 후기

2.5 out of 5

이용 후기

6.4
평점 10 - 훌륭해요. 735개 이용 후기 중 150개" "
평점 8 - 좋아요. 735개 이용 후기 중 181개" "
평점 6 - 괜찮아요. 735개 이용 후기 중 151개" "
평점 4 - 별로예요. 735개 이용 후기 중 105개" "
평점 2 - 너무 별로예요. 735개 이용 후기 중 148개" "

6.2/10

청결 상태

7.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Rosemary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay here all the time great rates and they are always friendly and accommodating.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

JIAN

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
noisy till 1 o'clock in the mid night!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello JIAN,We apologize for any inconvenience caused by noise disturbances during your stay. We recommend reaching out to our management team for further assistance with this matter. Thank you for sharing your feedback with us.

10/10 - 훌륭해요

Rosemary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I always stay here. Easy check in and conveniently located.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Rosemary,We appreciate your loyalty as a returning guest and are delighted to hear that you found our check-in process smooth and our location convenient. If you have any further feedback or requests, please feel free to reach out to our management team for assistance. Thank you for choosing to stay with us again!

4/10 - 별로예요

Jeremy

단체 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
PROS - check in was efficient, this motel is close to St Augustine and therefore isn’t as expensive as staying right in town, continental breakfast was ok and well maintained by clerk CONS - Matresses had some mold on them, floor was sticky/dirty, room was dated, tub had black scum, Doors main lock was in poor shape, Neighbours were smoking weed constantly, police cars were present on time of check in. Wouldn’t Recommend place Overall due to Safety/security/suite conditions; front desk staff was good though.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Jeremy, We appreciate your feedback and are glad you found the check-in process efficient and the breakfast satisfactory during your stay. We take all guest concerns seriously and will address your comments with the relevant departments for improvement. Our team strives to ensure a comfortable experience for all guests. Thank you for highlighting the positive interaction with our front desk staff. Your comments have been noted for future enhancements.

8/10 - 좋아요

Lawrence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Adequate
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Lawrence,Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. Your comments will be passed along to our team for further review and improvement. Please feel free to reach out to our management team directly with any additional details or concerns you may have.

4/10 - 별로예요

Hannah

가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was mold on the bathroom ceiling, no shower curtain, and the floor was very dirty.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Hannah, We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. Your concerns will be brought to the attention of our housekeeping team to ensure that proper measures are taken moving forward. Thank you for sharing your thoughts with us.

8/10 - 좋아요

Joaquim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price and location. One side of the building is quite noisy, next to I 95
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Joaquim,We regret to hear about the noise issue you encountered during your stay. Guest feedback is valuable, and we will share your comments with the team for future improvements. We hope overall you enjoyed the good price and convenient location.

4/10 - 별로예요

Luciano

단체 여행
좋아요: 직원 및 서비스
Bath towel were a a piece of trap and mold
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Luciano, We apologize for the inconvenience you experienced with the bath towels. We appreciate your feedback and will address this matter with our housekeeping team to ensure we maintain our high standards of cleanliness. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Anthony

Sticky floors and room covered with rust
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Anthony,We appreciate your feedback and apologize for any inconvenience you experienced. We value your comments and will address these concerns with the appropriate team members. Please feel free to contact our management team to discuss your stay in further detail.

10/10 - 훌륭해요

carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to main roads
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello carlos,We appreciate your feedback on our convenient location close to main roads. Should you choose to stay with us again, we hope you enjoy further aspects of our hotel.

8/10 - 좋아요

Rosemary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay here all the time. It’s convenient and affordable. Near a lot.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Rosemary,We're delighted to hear you've enjoyed our convenient location and affordable prices during your repeated stays with us. Being close to many attractions is one of the highlights of our hotel! We appreciate your loyalty and look forward to welcoming you back in the future.

4/10 - 별로예요

Robert 님, New York

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It is deteriorating physically
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Robert, We regret to hear of your perception and thank you for taking the time to share your feedback. We strive to continuously improve our property to enhance our guests' experiences. Please feel free to reach out to management directly for any further concerns you may have. Your input is valuable to us as we work towards providing exceptional accommodations.

2/10 - 너무 별로예요

Mandy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was so disgusting we couldn’t even stay there. We came down for bike week and got this place for 1 night.. nothing was cleaned. There were stains all over the sheets and duct tape around the dividing door to the next room. My husband went to shower and just from him walking barefoot from the room to the bathroom his feet were full of dirt. We packed all our stuff up and left right away. Later that evening all the locals were telling us that place was so dirty,they have drug addicts and prostitution in there all the time. Do NOT go here.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Mandy, We apologize for any inconvenience you experienced during your stay. Our top priority is the comfort and safety of all our guests. We encourage you to reach out to our management team directly to address any concerns. Thank you for sharing your feedback with us.

4/10 - 별로예요

Hector

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Dirty floors and furniture, sink in bathroom was plugged up. No hot water
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Hector, We appreciate your feedback and apologize for any inconvenience during your stay. Your comments have been shared with the relevant teams for review and improvement. If you have any further concerns, please don't hesitate to reach out to our management team for further assistance.

2/10 - 너무 별로예요

deborah

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
this is the first time that i actually gave a hotel a terrible review on all counts, the worse was that it was just really filthy,then no hot water in any room,was just terrible dont waste the money
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello deborah, We regret to hear about your experience at our hotel and apologize for any inconveniences you encountered. Your feedback is valuable to us as we strive to improve our services. We recommend reaching out to our management team to address your concerns directly. Thank you for sharing your thoughts with us.

6/10 - 괜찮아요

Jorge

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Jorge, We appreciate you choosing to stay with us. Please feel free to contact us directly with any feedback from your recent visit. We look forward to hearing from you.

10/10 - 훌륭해요

Gregory

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenience and price for my needs
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Gregory,We appreciate your feedback regarding the convenience and pricing during your stay. Should you have further concerns, please don't hesitate to reach out to our management team for assistance.

8/10 - 좋아요

Cindy 님, Darien Center

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
the floor was filthy. White socks turned black just walking to the door. Air conditioner is not working. No towels delivered the next day
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Hello Cindy, We apologize for the inconvenience you experienced during your stay. We value your feedback and will address your concerns with our team to prevent similar occurrences in the future. Should you wish to discuss your stay further, please feel free to contact our management directly.

2/10 - 너무 별로예요

RICHARD

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are dirty, water not warm in shower, mildew & dirt all over. Front desk lady was nice but that place is a $49 night max where you would expect all we received above.
답변 제공: Manager 님, 2024년 3월 3일
Hello RICHARD,We appreciate your feedback and apologize for any inconvenience experienced during your stay. Your comments will be shared with the team for review and improvement. Thank you for recognizing the efforts of our front desk staff. We hope you will consider staying with us again in the future.

10/10 - 훌륭해요

Candy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to book- friendly desk person!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Candy,We are pleased to hear that you found our booking process easy and that you had a positive interaction with our front desk staff. Your feedback is valuable to us, and we hope you enjoyed your stay with us. Thank you for choosing our hotel for your accommodation needs.

10/10 - 훌륭해요

Higinio

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Higinio,We are delighted to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

4/10 - 별로예요

tara

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Would not recommend
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello tara, We appreciate your feedback and regret to hear about your experience. We take all comments seriously and will forward them to improve our services. Thank you for sharing your thoughts with us.

6/10 - 괜찮아요

Ginger

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Ginger, We appreciate you choosing our hotel for your stay. Should you have any feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value all guest feedback and strive to continually improve our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 - 훌륭해요

Rosemary

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I love staying here. Always a great price and comfortable and quiet. Friendly staff
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Rosemary,Thank you for your kind words! We're thrilled to hear that you've had consistently positive experiences at our hotel, including our affordable rates and peaceful ambiance. Our staff takes pride in providing a friendly and welcoming environment for our guests. We appreciate your loyalty and hope to welcome you back again soon!

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Anthony,Thank you for your positive feedback! We are delighted to hear that you had a good experience during your stay with us. We strive to provide exceptional service to all our guests and we are glad that we met your expectations. We appreciate your patronage and look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Linda

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Linda, We apologize for falling short of your expectations during your stay. Please contact us directly so we can address any concerns you may have. We value your feedback and aim to improve our services for all guests.

8/10 - 좋아요

Ronnie

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
It was close to restaurant which was on site & incredibly good food, room was very clean, air conditioner was in great shape, staff came around daily to ask if we needed anything👍
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello Ronnie, Thank you for your feedback! We're thrilled to hear that you enjoyed the convenient location and delicious food at our on-site restaurant. We pride ourselves on maintaining clean rooms and ensuring that our guests' comfort is a top priority. It's great to know that our staff consistently checked in with you throughout your stay. We appreciate your kind words!

10/10 - 훌륭해요

Rosemary

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello Rosemary,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. We appreciate your business and hope to welcome you back again in the future.

8/10 - 좋아요

Rosemary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Rosemary, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Cicely

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 23일
Hello Cicely, We're sorry to hear that you did not have a satisfactory experience during your stay with us. We value your feedback and encourage you to reach out to us directly so we can address any specific concerns you may have had. Your satisfaction is important to us and we hope to have an opportunity to make it right.

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello John,We appreciate you choosing our hotel for your stay. If you have any specific feedback or concerns about your experience, please reach out to us directly so we can address them accordingly. We value your opinion and hope to welcome you back in the future.

6/10 - 괜찮아요

Milagros R.

No servia la cafetera y el aspecto era descuidado, las lamparas y enchufes estaban oxidados y sulfatados, no daba seguridad de yso de estos
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Milagros R.,We apologize for any inconvenience you may have experienced during your stay with us. We appreciate your feedback regarding the coffee maker and the condition of the lamps and power outlets. We will forward your comments to our maintenance team for further investigation. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Melody

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
A bug crawling across floor upon arriving in the room. Another dead bug seen. Very loud activity late at night.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Hello Melody, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

Jay

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Jay,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a great experience with us. If you have any additional feedback or if there is anything else we can do to assist you, please do not hesitate to reach out. We hope to welcome you back in the future.

4/10 - 별로예요

Joseph

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The gross hotel ever
I would never in my entire lifetime come back to this hotel it’s overall nasty sticks and not clean the rooms had a old mold smell there was cigarette butts shoved in the corner of the room I’m just gonna say someone should really do something about this hotel it’s not in good condition and the price you pay is not worth it at all and to top it off there was some type of drug substance in the nightstand !!! I can’t post pictures of that but I can say I was very disappointed in it what kind of place are they running here they allow dogs to run around the lobby and the complex !!! It’s truly embarrassing on there haft of being a worker there
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Rosemary

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Rosemary,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! Our team strives to provide exceptional service, and we are delighted to know that we were able to meet your expectations. We hope to welcome you back soon for another fantastic stay with us.

2/10 - 너무 별로예요

T

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Just needed a quick place to stop as our halfway point. The room was filthy. Stains on the bedding, cobwebs on the ceiling, empty food container behind TV, paper thin walls, bugs on the counters, strange smell in the bathroom,.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello T, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 - 훌륭해요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Ronald,Thank you for staying with us and for giving us a perfect score! We truly appreciate your support and look forward to welcoming you back in the future.

8/10 - 좋아요

Jesus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All was good, just please the hotel needs to fix de coffee machine at the breakfast place
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Jesus,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the coffee machine during your stay. We will address this issue with our team to ensure it is resolved promptly. Your feedback is greatly appreciated in helping us improve our services.

4/10 - 별로예요

Elizabeth

가족 여행
별로예요: 청결 상태
The bathroom and room are dirty.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Elizabeth,We apologize for any inconvenience you may have experienced during your stay. Our housekeeping team strives to maintain high cleanliness standards and we will address this matter with them directly. We appreciate your feedback and hope to have the opportunity to make it right for you in the future.

2/10 - 너무 별로예요

saul

가족 여행
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello saul, We are sorry to hear that you did not enjoy your stay with us. Your feedback is important to us, and we encourage you to contact our hotel directly to discuss your concerns in greater detail. We strive to provide a positive experience for all our guests and would appreciate the opportunity to address any issues you may have encountered.

6/10 - 괜찮아요

Rahul

별로예요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello Rahul, We value your stay with us, and we appreciate you taking the time to rate your experience. If you have any additional feedback or concerns about your recent visit, please feel free to contact our hotel directly. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay.

8/10 - 좋아요

Gianni

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
That’s not an hotel Breakfast not much Small aerea Front door window never cleaned
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Gianni,Thank you for sharing your feedback with us. We appreciate your comments regarding the breakfast and the size of the area. We apologize for any inconvenience caused by the front door window cleanliness. We have shared your concerns with our team to ensure improvements are made. If you have any further questions or would like to discuss your experience further, please don't hesitate to contact our management team.

2/10 - 너무 별로예요

Ricardo

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is too old , needs a lot of maintenance ( bathroom the worst part).
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Ricardo,Thank you for sharing your feedback regarding our hotel. We appreciate your insights and will take your comments into consideration as we continuously improve our property. If you have any further concerns or suggestions, please don't hesitate to reach out to our management team.

2/10 - 너무 별로예요

Yoidy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
We were given a smoked in room vs a non smoking room as asked. When i called the front desk they told me they couldnt move me since they were fully booked. i ended up leaving a day early. The smell of nicotine was horrible.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Yoidy,We apologize for any inconvenience you experienced during your stay. We understand the importance of a clean and comfortable room for our guests and are sorry that we fell short on this occasion. We appreciate your feedback and will definitely address this issue with our team to ensure it doesn't happen again in the future. We hope to have the opportunity to welcome you back and provide you with a more pleasant experience.

2/10 - 너무 별로예요

Astrid

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel needs an update due to looks to old and the same time looks no clean specially the bathroom. The towels are very small for an adult. The water pressure at the shower is low. The staff is not helpful at all. Very disappointed with hotel chain. (Quality Inn)
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Astrid,Thank you for sharing your feedback with us. We apologize if the appearance of our hotel did not meet your expectations. We appreciate your comment regarding the cleanliness, and we will address this with our housekeeping team. Our towel size is standard, but we understand the importance of providing comfort, and we will take your suggestion into consideration. We are sorry for any inconvenience caused by the water pressure in the shower. We strive to provide excellent service, and we regret if our staff's assistance fell short. We value your input and will use it to improve our guest experience.

10/10 - 훌륭해요

Carmelo

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Carmelo,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience with us. We strive to provide exceptional service and it's great to know that we met your expectations. We hope to welcome you back again soon for another enjoyable stay.

2/10 - 너무 별로예요

Lilian

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Lilian,We're sorry to hear that you had a less than satisfactory experience during your stay. We encourage you to reach out to our hotel directly so that we may address any specific concerns you may have had. We value your feedback and hope to have the opportunity to make it up to you in the future.

2/10 - 너무 별로예요

Anghie

I went to the Hotel and they didn’t have a room for me . I had to spent the night in my car with my little daughter because all the hotels around were sold out!!! Also Expedia did not get my money back for a service they did not give to me 😩
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Anghie,We apologize for any inconvenience you may have experienced during your stay. We understand that not having a room available can be frustrating, especially when traveling with a child. We recommend reaching out to our management team directly to address this issue further. As for the refund, please contact Expedia as they handle all financial matters regarding reservations.

8/10 - 좋아요

Betty

2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Betty,Thank you for choosing our hotel for your stay. We value your opinion and would love to hear any feedback you may have to improve our services. Please feel free to reach out to us directly with any comments or suggestions. We hope to have the pleasure of welcoming you back in the future.