외관

페어필드 인 앤 스위트 메리어트 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 475개 이용 후기 중 293개" "
평점 8 - 좋아요. 475개 이용 후기 중 119개" "
평점 6 - 괜찮아요. 475개 이용 후기 중 43개" "
평점 4 - 별로예요. 475개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 475개 이용 후기 중 11개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jazlynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was wonderful, the staff is amazing!
2024년 4월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 4월 20일
Dear Jazlynn,Thank you for taking the time to share your wonderful experience with others! We are thrilled that you were able to interact with our amazing staff, who we are blessed to have! We hope to have you back with us again soon.

8/10 - 좋아요

Sylvia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the front deck clerks to the kitchen staff, everyone was very hospitable. Breakfast had lots of choices for all family members and people on special diets. Would stay here again
2024년 4월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 4월 7일
Dear Sylvia,Thank you for taking the time to share details about your solid stay with others. We are thrilled you had such great interactions with our fine staff, whom we are so fortunate to have! I am also glad our variety of breakfast items suited your personal needs... look forward to having you back!

8/10 - 좋아요

Keith

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The only real issue that was resident was the gym was not available.
2024년 3월에 2박 숙박함
답변 제공: CK Givens 님, 2024년 4월 1일
Dear Keith,Thank you for sharing your thoughts on your stay with others. We apologize as the gym is down for renovations, however we do offer all of our guests the opportunity to work out at Anytime Fitness, a full service facility, which is 24 hours and right down the road.... I'm hoping that option was presented to you at the desk.

10/10 - 훌륭해요

Michael

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice.
2024년 3월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 3월 28일
Dear Michael,Thank you for taking the time to share your thoughts with the general public on your stay with us! We look forward to having you back with us soon.

10/10 - 훌륭해요

Pamela

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 3월 27일
Dear Pamela,Thank you for taking the time to share your thoughts on your solid stay with the public. We hope to see you again soon!

10/10 - 훌륭해요

Jake

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay for one night
2024년 3월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 3월 22일
Dear Jake,Thank you for your 5 of 5!! We are thrilled you shared your thoughts with the public.. safe travels!

8/10 - 좋아요

Lissa

가족 여행
좋아요: 직원 및 서비스
Average place to stay, needs renovations.
2024년 3월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 3월 15일
Dear Lissa,Thank you for taking the time to share your thoughts on your stay with the public. We are slated to undergo a full renovation later this year. We do hope you come back and let us know what you think of the changes once we renovate... safe travels!!

10/10 - 훌륭해요

Miranda

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 3월 12일
Dear Miranda,Thank you for taking the time to share your experience with others. We can't wait to have you back with us!!

6/10 - 괜찮아요

Agatha

반려동물 동반 여행
Air conditioner was out
2024년 3월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 3월 8일
Dear Agatha,Thank you for taking the time to share your experience with the public. We apologize for the inconvenience of the air conditioner, which has been addressed by maintenance. Please always let us know, in real time, what we can do for you... it would be our pleasure to do so.

6/10 - 괜찮아요

N'shan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room I booked per the description and picture had a full size sofa bed and seating area. The room I was given at checkin was much smaller and did not have a sofa sleeper at all.
2024년 2월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 2월 22일
Dear N'shan,Thank you for staying with us and sharing your experience about your stay. If you booked through Expedia, or any other third party, they are not alway able to guarantee a certain type of room.. its based on availability.

10/10 - 훌륭해요

Meredith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place. Very clean, very friendly. If you are sensitive to noise, make sure you ask for a room opposite the highway. It was very noisy. Breakfast was great.
2024년 2월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 2월 14일
Dear Meredith,Thank you for taking the time to share your thoughts on your stay. We are thrilled you had a great experience. We are so very fortunate to have such great associates. We do offer complimentary ear plugs for those who do feel the highway noise bothers them. We look forward to having you back soon!

10/10 - 훌륭해요

James

2024년 2월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 3월 22일
Dear James,Thank you for taking the time to share your thoughts on your stay with us...5 out of 5 can't be beat! Hope to see you again soon

10/10 - 훌륭해요

Becky

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable room and got a good nights sleep. Would highly recommend
2024년 1월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 2월 2일
Dear Becky,Thank you for taking the time to share the details of your comfortable stay with others. We look forward to seeing you again soon!! Safe travels!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 1월 29일
Dear Mark,Thank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible guest experience.

10/10 - 훌륭해요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hot tub 😊
Nice place, friendly staff. We were super excited about the hot tub.
2024년 1월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 1월 25일
Dear Emily,Thank you for staying with us! We are blessed to have such great associates with us at the Fairfield. We hope you were able to relax and recharge in our jacuzzi spa king!! Hope to see you again soon!!

10/10 - 훌륭해요

Susan

2024년 1월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 1월 25일
Dear SusanThank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible guest experience. We hope to see you again soon!

8/10 - 좋아요

DARREN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 1월 23일
Dear Darren,Thank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible guest experience. We are glad you enjoyed your stay, and hope to see you again very soon!

8/10 - 좋아요

burl

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
music playing on outside speakers during the daytime was loud and annoying,making it difficult to sleep because i was there working a night and trying to sleep during the day
2024년 1월에 3박 숙박함
답변 제공: CK Givens 님, 2024년 1월 17일
Dear Burt,Thank you for staying with us, and for sharing your thoughts with the community.. We do play music from 9am until 6pm out front, however in the future we can look to position you away from the speakers, or if you bring it to the attention of the manager on site, we would be happy to turn it down for you as well.. We hope to see you again soon.

8/10 - 좋아요

Stanley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If your room is on the I-20 side, expect a lot of noise from cars & trucks.
2024년 1월에 2박 숙박함
답변 제공: CK Givens 님, 2024년 1월 17일
StanleyThank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible guest experience. We do have sound dampening windows however it doesn't completely cancel out highway noise. We also have earplugs available at the front desk- and they're always complimentary..

8/10 - 좋아요

Junebelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast is okay, but eggs taste fake. The turning point going to the hotel can be somewhat confusing, make sure you're not turning on I-20 or it will cause you 20 minutes to get back.
2024년 1월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 1월 15일
JunebelynThank you for taking the time to share valuable feedback with the community.. we greatly appreciate that! I apologize for the i20 on ramp, as it does run right next to Roberta Avenue, we will continue to see if we can post better signage. As far as the eggs, this is the Marriott standard and we will share your comments with the Food and Beverage department at corporate. We do hope to see you again soon!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: CK Givens 님, 2024년 1월 11일
MichaelThank you for taking the time to share your thoughts on your stay with us at the Fairfield by Marriott of Ruston. Valuable input from guests like yourself helps us improve our overall ability to deliver the best possible guest experience.We hope to see you again soon

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay for your buck.
It was actually an amazing stay. The first room we were issued smelled like smoke and I was quickly moved to a better room. If you're looking for a hotel with great customers and top flight amenities this is your stop.
2023년 12월에 1박 숙박함
답변 제공: CK Givens 님, 2023년 12월 30일
AnthonyThank you so much for taking the time to share your thoughts on your stay with everyone! I apologize for the room you initially were presented, but am thrilled you got to experience our wonderful staff who we are so fortunate to have!! We look forward to having you again.. have a happy and healthy New Year!!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All is right except to go to parking, it is easy to lost the entrance and again go to hwy 20.
2023년 12월에 1박 숙박함
답변 제공: CK Givens 님, 2023년 12월 29일
Dear Anonymous,Thank you for taking time to share your score with us, indicative of a great stay! Have a happy new year!!

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good customer service
2023년 12월에 2박 숙박함
답변 제공: CK Givens 님, 2023년 12월 18일
AnthonyThank you for staying with us at the Fairfield, and taking the time to share your thoughts with the public. We hope to see you again soon!

10/10 - 훌륭해요

David

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot. Easy checkin. Clean. Good breakfast. Friendly staff. 50 dollar pet fee a little excessive.
2023년 12월에 1박 숙박함
답변 제공: CK Givens 님, 2023년 12월 18일
DavidThank you for taking the time to share your thoughts on your stay. We appreciate the thoroughness of your review, and thank you for the kind words as well! We hope to see you again soon!!

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Noisy rooms on interstate-20 side. Curtains were shredded on arrival, so question what else I missed in cleanliness and preparation. Desk staff were friendly and apologetic.
2023년 12월에 1박 숙박함
답변 제공: CK Givens 님, 2023년 12월 18일
MichaelThank you for taking the time to share your experience with others. Should there be excessive highway noise we do have complimentary ear plugs available at the front desk. We had the curtains changed out as well. Have a happy holiday!

10/10 - 훌륭해요

Anne

2023년 12월에 2박 숙박함
답변 제공: CK Givens 님, 2023년 12월 11일
Dear Anne,Thank you for taking the time to share your thoughts on your stay with us! We value your feedback and are thrilled that you chose to stay with us at the Fairfield.. we do hope to see you again soon! Have a very happy holiday!!

10/10 - 훌륭해요

Shameka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: CK Givens 님, 2023년 12월 11일
Dear Shameka,Thank you for staying with us at the Fairfield! We value your input, and greatly appreciate you taking the time to share your thoughts with others. Have a great holiday season and we hope to see you again soon!

6/10 - 괜찮아요

Sarah

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: CK Givens 님, 2023년 12월 6일
SarahThank you for choosing to stay with us at the Fairfield by Marriott of Ruston. We know you have many choices when you travel and truly appreciate you choosing to stay with us. Thank you for taking the time to provide us valuable feedback regarding your recent stay. This information allows us to continue to strive to provide the best possible guest experience.

6/10 - 괜찮아요

Walter

좋아요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: CK Givens 님, 2023년 12월 18일
WalterThank you for sharing your thoughts on your stay with us. We are sorry we fell up short in some areas, and hope that you choose to stay with us again and provide us the opportunity to shine! Happy Holidays!

10/10 - 훌륭해요

Spencer

2023년 11월에 2박 숙박함
답변 제공: CK Givens 님, 2023년 12월 6일
SpencerThank you for a great score! We are thrilled you enjoyed your experience with us. We hope you stay with us again soon!!

8/10 - 좋아요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: CK Givens 님, 2023년 12월 6일
JohnThank you for taking the time to review us! We look forward to having you back soon!

10/10 - 훌륭해요

Janet

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would stay here again
2023년 11월에 2박 숙박함
답변 제공: CK Givens 님, 2023년 12월 6일
JanetThank you for the positive words!! We would love to have you back!!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
My tub drain in 220 was loose and broken and I couldn’t get NBC, but that’s not y’alls fault. My main thing I liked was not many people there and it was quiet.
2023년 11월에 1박 숙박함
답변 제공: CK Givens 님, 2023년 12월 6일
DavidThank you for staying with us. I appreciate your thorough feedback, it is how we continue to get better... We look forward to you staying with us again!

10/10 - 훌륭해요

Candace

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff and very clean!
2023년 10월에 1박 숙박함
답변 제공: CK Givens 님, 2023년 10월 27일
Dear Candace,Thank you for staying with us at the Fairfield and taking the time to offer your thoughts about your stay. We are thrilled our staff made your stay enjoyable, and you were happy with the condition of things at the hotel. Travel safely and we hope to see you soon!!

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place but close to i20. A little noisy
2023년 10월에 1박 숙박함
답변 제공: CK Givens 님, 2023년 10월 17일
Dear Emily,Thank you for taking the time to share your experience with others, we do our best to dampen the highway noise with our insulation and special pained windows, but still have to deal with the highway.... we sure hope to see you again soon!

10/10 - 훌륭해요

Jonathan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady at the front desk was so nice and helpful. We greatly appreciated her, very sorry we didn't catch her name. Please give the lady on Friday night shift (10/13/23) kudos and appreciation.
2023년 10월에 1박 숙박함
답변 제공: CK Givens 님, 2023년 10월 17일
Jonathan,Thank you for taking your time to share your thoughts with us and sing your praises of our front desk staffer (who we have identified and will be sure to do something for). We are lucky to have such great staff members, and guests like yourself who take the time to point out what they do "when no one's watching". We hope to see you again soon!

10/10 - 훌륭해요

Maddy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: CK Givens 님, 2023년 10월 12일
Dear Maddy,Thank you for staying with us at the Fairfield. We know you have many choices when you travel and truly appreciate your choosing to stay with us. Your feedback is invaluable!! I am thrilled we met or exceeded your expectations and sure hope you'll stay with us again soon!

8/10 - 좋아요

Zay

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comortable bed and good water pressure. Decent breakfast.
2023년 9월에 2박 숙박함
답변 제공: CK Givens 님, 2023년 10월 9일
Dear Zay,Thank you for staying with us at the Fairfield!! We appreciate you taking the time to share your thoughts with us!!

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: CK Givens, Owner | General Manager 님, 2023년 11월 3일
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

6/10 - 괜찮아요

Darren

출장 여행, 가족 여행
The bed was unbelievably soft and uncomfortable.
2023년 9월에 1박 숙박함
답변 제공: CK Givens 님, 2023년 9월 20일
DarrenThank you for taking the time to provide us your valuable feedback. I am sorry the mattress was uncomfortable for you. I do hope the other aspects of your stay were solid.

10/10 - 훌륭해요

KeTongwa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay
2023년 9월에 1박 숙박함
답변 제공: CK Givens 님, 2023년 9월 20일
KeTongwa,Thank you for taking the time to provide feedback to us! We are thrilled you enjoyed your stay and hope to see you again soon!

10/10 - 훌륭해요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: CK Givens 님, 2023년 9월 20일
KristenThanks for the awesome review! We hope to see you again soon!!

4/10 - 별로예요

Jack

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Thumping noise from plumbing
The room was not super clean, and there was a thumping noise in the room from use of the shower in the room and above. Very annoying. The food service was very good.
2023년 9월에 2박 숙박함
답변 제공: CK Givens 님, 2023년 9월 20일
JackWe are sorry that there were aspects of your stay that we fell short on our end. We have addressed these internally and do hope your next stay with us exceeds expectations

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: CK Givens, General Manager | Owner 님, 2023년 8월 28일
Dear Frank, I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
2023년 8월에 1박 숙박함
답변 제공: CK Givens, General Manager | Owner 님, 2023년 8월 23일
Dear Luis, Thank you so much for the perfect rating! We hope to welcome you back again soon!

10/10 - 훌륭해요

Arlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is always clean and comfortable. The staff is friendly as well.
2023년 8월에 1박 숙박함
답변 제공: CK Givens, General Manager | Owner 님, 2023년 8월 21일
Dear Arlene, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. We wish you safe travels head!

10/10 - 훌륭해요

Debra

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Property was very convenient to eating facilities, gas stations, and the sports complex that we attended.
2023년 8월에 2박 숙박함
답변 제공: CK Givens, General Manager | Owner 님, 2023년 8월 15일
Dear Debra, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. We hope to welcome you back soon!

10/10 - 훌륭해요

Darnald

가족 여행
좋아요: 편의 시설/서비스
It was clean and the rooms were nice
2023년 8월에 2박 숙박함
답변 제공: CK Givens, General Manager | Owner 님, 2023년 8월 15일
Dear Darnald, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us!

10/10 - 훌륭해요

Sherri 님, Irving

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: CK Givens, General Manager | Owner 님, 2023년 8월 15일
Dear Sherri, I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.