외관

홀리데이 인 익스프레스 피시킬-미드 허드슨 밸리, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 847개 이용 후기 중 414개" "
평점 8 - 좋아요. 847개 이용 후기 중 223개" "
평점 6 - 괜찮아요. 847개 이용 후기 중 98개" "
평점 4 - 별로예요. 847개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 847개 이용 후기 중 54개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

JAEWON

2023년 12월에 1박 숙박함
답변 제공: HIEX 님, 2023년 12월 26일
Thank you for the valuable feedback!

6/10 - 괜찮아요

Jeongwook

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 1월에 14박 숙박함
답변 제공: Vanessa Calle 님, 2021년 1월 25일
Thank you for your feedback!

4/10 - 별로예요

jimmy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I was disappointed that the pool was shut down. That is why I booked the hotel. Also the hotel had a fire drill or fire evacuation in the late evening. I feel that while that was clearly not the hotels fault. I feel for the pool being down I should get some type of of a discount or a significant future discount.
2024년 3월에 1박 숙박함
답변 제공: HIEX 님, 2024년 4월 3일
We sincerely apologize for the inconvenience caused by the pool closure and the fire drill. We understand your disappointment and frustration. Rest assured, we will address the pool closure issue and ensure it is resolved promptly We value your patronage and hope to have the opportunity to provide you with a more enjoyable experience in the future. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Dejah

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was very dirty. Several hairs in the bed and in shower. Cigarette butts under the bed side dresser. Air conditioning was faulty. TV streaming app was non functioning. When brought to the attention of front desk associate “Nick”, he was very dismissive, rude, and began assisting a different customer while I am speaking to him. Very unprofessional. I am very disappointed. Highly not recommended.
2024년 3월에 1박 숙박함
답변 제공: HIEX 님, 2024년 4월 3일
We apologize for the experience you had during your stay at our hotel. We take cleanliness and guest satisfaction very seriously, and we are sorry that we fell short in this instance. We will address the issues with the room and the behavior of our staff members immediately. We appreciate your feedback and will take steps to ensure that similar incidents do not occur in the future. We hope to have the opportunity to welcome you back and provide a much-improved experience. Thank you for bringing these issues to our attention.

8/10 - 좋아요

Odalys

2024년 3월에 2박 숙박함
답변 제공: HIEX 님, 2024년 4월 12일
Dear Odalys,Thank you for taking the time to leave a review. We are delighted to hear that you had an enjoyable stay with us. Your feedback is important to us, and we will continue to strive for excellence to ensure that all our guests have a wonderful experience.We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Enith 님, Hialeah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Súper limpia muy cómodo y bien desayuno ,recomiendo este lugar ,fuimos a un viaje familiar y no tuvimos ninguna queja del hotel ,caminando llegamos a un restaurante muy bueno y acogedor
2024년 3월에 2박 숙박함
답변 제공: HIEX 님, 2024년 3월 23일
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and that our hotel met your expectations. It's wonderful to know that you found our accommodations clean and comfortable, and that you were pleased with the breakfast options. We appreciate your recommendation and hope to welcome you and your family back for another enjoyable stay in the future. If you need any assistance with reservations or have any special requests, please don't hesitate to reach out to us. Thank you again for choosing our hotel!

8/10 - 좋아요

Elizabeth

2024년 3월에 1박 숙박함
답변 제공: HIEX 님, 2024년 4월 12일
Dear Elizabeth,Thank you for taking the time to leave a review. We are glad to hear that you had a pleasant experience during your stay with us. We truly value your feedback and will use it to improve our services.We hope to have the opportunity to welcome you back in the near future and provide you with an even better experience.

2/10 - 너무 별로예요

Nicole

2024년 3월에 2박 숙박함
답변 제공: HIEX 님, 2024년 4월 6일
I apologize for the inconvenience you have experienced during your stay at our hotel. We are committed to providing a comfortable and enjoyable experience for all our guests, and it is disappointing to hear that we fell short of your expectations. we hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.

10/10 - 훌륭해요

Marcos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thanks
2024년 3월에 1박 숙박함
답변 제공: HIEX 님, 2024년 3월 15일
Thank you ever so much for gracing us with your kind words following your recent stay with us. We are utterly delighted to hear that your experience surpassed your expectations and that you found solace in the sanctuary we strive to create.Please consider Holiday Inn Express Fishkill NY your home away from home, and do not hesitate to contact us directly for any future reservations or bespoke requests. We eagerly await the opportunity to welcome you back into our embrace.

8/10 - 좋아요

Sierra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great stay
2024년 3월에 1박 숙박함
답변 제공: HIEX 님, 2024년 3월 15일
Thank you ever so much for gracing us with your kind words following your recent stay with us. We are utterly delighted to hear that your experience surpassed your expectations and that you found solace in the sanctuary we strive to create.Please consider Holiday Inn Express Fishkill NY your home away from home, and do not hesitate to contact us directly for any future reservations or bespoke requests. We eagerly await the opportunity to welcome you back

4/10 - 별로예요

Vanessa

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms smelled like cigarettes and were not properly clean. Noise level was hard to get a good nights rest. First room Tv, phone, and electricOutlets didn’t work second room had a worse smell of cigarette smoke
2024년 2월에 3박 숙박함
답변 제공: HIEX 님, 2024년 2월 19일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests.We are sorry to hear that your stay did not meet your expectations, and we apologize for any inconvenience or discomfort you may have experienced. Your comments have been duly noted, and we will address each of the concerns you raised to ensure that similar issues do not occur in the future.

4/10 - 별로예요

Taryn 님, plantation

단체 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The room we booked wasn’t available. The floor we were put on reeked of pot.
2024년 2월에 1박 숙박함
답변 제공: HIEX 님, 2024년 2월 10일
We are sorry to hear that your stay did not meet your expectations, and we apologize for any inconvenience or discomfort you may have experienced. Your comments have been duly noted, and we will address each of the concerns you raised to ensure that similar issues do not occur in the future.

10/10 - 훌륭해요

Anthony

연인과의 여행
Great service, wonderful breakfast. Really clean hotel. Wonderful visit
2024년 1월에 1박 숙박함
답변 제공: HIEX 님, 2024년 1월 26일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests. At our hotel, guest satisfaction is our top priority, and we are glad we provide you with the exceptional service that we strive for. We to see you again in the future.

10/10 - 훌륭해요

Mikel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would recommend it 👌
2024년 1월에 2박 숙박함
답변 제공: HIEX 님, 2024년 1월 26일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests. At our hotel, guest satisfaction is our top priority, and we are glad we provide you with the exceptional service that we strive for. We to see you again in the future.

10/10 - 훌륭해요

Ronald

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: HIEX 님, 2024년 1월 22일
Thank you for the valuable feedback! We are glad you enjoyed your stay with us.

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: HIEX 님, 2024년 1월 22일
Thank you for the valuable feedback! We are glad you enjoyed your stay with us.

8/10 - 좋아요

Hans Joern

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
War nicht wie auf den Bildern, aber war OK 😉
2024년 1월에 1박 숙박함
답변 제공: HIEX 님, 2024년 1월 22일
Thank you for the valuable feedback! We apologize for not meeting your expectations.

6/10 - 괜찮아요

Glenn

2023년 12월에 1박 숙박함
답변 제공: HIEX 님, 2024년 1월 22일
Thank you for the valuable feedback! We apologize for not meeting your expectations.

10/10 - 훌륭해요

lindsay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: HIEX 님, 2024년 1월 9일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests. At our hotel, guest satisfaction is our top priority, and we are glad we provide you with the exceptional service that we strive for. We to see you again in the future.

6/10 - 괜찮아요

Nilda

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: HIEX 님, 2024년 1월 9일
Thank you for the valuable feedback!

10/10 - 훌륭해요

joel

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
i dont know they woke me at 845 am. pool aryea was dirty. room haod smell of smokeung
2023년 12월에 1박 숙박함
답변 제공: HIEX 님, 2024년 1월 9일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests. At our hotel, guest satisfaction is our top priority, and we apologize that we didn't meet your full expectations.

8/10 - 좋아요

REAGAN

2023년 12월에 1박 숙박함
답변 제공: HIEX 님, 2024년 1월 9일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests. At our hotel, guest satisfaction is our top priority, and we are glad we provide you with the exceptional service that we strive for. We to see you again in the future.

8/10 - 좋아요

Alfred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and nice staff
2023년 12월에 3박 숙박함
답변 제공: HIEX 님, 2024년 1월 9일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests. At our hotel, guest satisfaction is our top priority, and we are glad we provide you with the exceptional service that we strive for. We to see you again in the future.

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: HIEX 님, 2023년 12월 26일
Thank you for the valuable feedback!

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: HIEX 님, 2023년 12월 26일
Thank you for the valuable feedback!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: HIEX 님, 2023년 12월 19일
Thank you for the valuable feedback! We are glad that you enjoyed your stay with us.

4/10 - 별로예요

Shantalle Clarke

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: HIEX 님, 2023년 12월 14일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests.We are sorry to hear that your stay did not meet your expectations, and we apologize for any inconvenience or discomfort you may have experienced.

10/10 - 훌륭해요

Harris 님, Alto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a good place with a nice pool and hot tub
2023년 12월에 2박 숙박함
답변 제공: HIEX 님, 2023년 12월 14일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests. At our hotel, guest satisfaction is our top priority, and we are glad we provide you with the exceptional service that we strive for. We to see you again in the future.

10/10 - 훌륭해요

Harris 님, Alto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was close to where we needed to be and places we knew. The main parking was limited and the back area seemed a little unsafe.
답변 제공: HIEX 님, 2023년 12월 14일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are glad overall you enjoyed your stay with us. We apologize for not making you more comfortable on the back side of the building.

10/10 - 훌륭해요

Shnell

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: HIEX 님, 2023년 12월 8일
Thank you for the valuable feedback! We are glad you enjoyed your stay with us.

6/10 - 괜찮아요

Peter J.

좋아요: 편의 시설/서비스
Property was noisy at night. Young people with loud cars in the parking lot and footsteps and music from other rooms could be heard throughout the night
2023년 11월에 6박 숙박함
답변 제공: HIEX 님, 2023년 12월 6일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests.We are sorry to hear that your stay did not meet your expectations, and we apologize for any inconvenience or discomfort you may have experienced. Your comments have been duly noted, and we will address each of the concerns you raised to ensure that similar issues do not occur in the future.

10/10 - 훌륭해요

JAQULYN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: HIEX 님, 2023년 12월 6일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests. We are glad we were able to provide you with the best stay experience which we always strive for, looking forward to having you again.

8/10 - 좋아요

KENNETH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: HIEX 님, 2023년 12월 6일
Thank you for staying with us. We look forward to welcoming you back.

10/10 - 훌륭해요

Ronald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Holiday Inn Express is clean, fun, and fresh!
2023년 11월에 1박 숙박함
답변 제공: HIEX 님, 2023년 12월 1일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests. At our hotel, guest satisfaction is our top priority, and we are glad we provide you with the exceptional service that we strive for. We to see you again in the future.

2/10 - 너무 별로예요

ahmed

2023년 11월에 1박 숙박함
답변 제공: HIEX 님, 2023년 12월 19일
Thank you for the valuable feedback! We apologize for meeting your expectations.

10/10 - 훌륭해요

Katherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect stay.
2023년 11월에 1박 숙박함
답변 제공: HIEX 님, 2023년 11월 28일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests.

4/10 - 별로예요

Robert

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
VERY NOISEY
2023년 11월에 2박 숙박함
답변 제공: HIEX 님, 2023년 11월 28일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests. At our hotel, guest satisfaction is our top priority, and we regret and apologize that we were not able to provide you with the exceptional service that we strive for. We hope you will give us another chance to exceed your expectations and provide you with a more enjoyable stay in the future.

10/10 - 훌륭해요

Lester

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: HIEX 님, 2023년 11월 20일
Thank you for your valuable feedback, We look forward to having you again in the near future.

10/10 - 훌륭해요

Azim

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Comfortable and nice to stay.
2023년 11월에 1박 숙박함
답변 제공: HIEX 님, 2023년 11월 15일
Thank you! We are glad to hear that you have enjoyed your stay with us. Looking forward to having you back again in the near future.

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great job
We had an amazing time
2023년 11월에 1박 숙박함
답변 제공: HIEX 님, 2023년 11월 15일
Thank you! We are glad to hear that you have enjoyed your stay with us. Looking forward to having you back again in the near future.

10/10 - 훌륭해요

Lewis

Staff was great Everything was clean and orderly
2023년 11월에 2박 숙박함
답변 제공: HIEX 님, 2023년 11월 15일
Thank you! We are glad to hear that you have enjoyed your stay with us. Looking forward to having you back again in the near future.

10/10 - 훌륭해요

Aaron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I was totally pleased with the facility and the staff. I do not know why the holiday inn express does not receive higher ratings as far as stars ago. The facility was clean, well stocked with everything you needed, friendly, staff, and plenty of parking.
2023년 11월에 1박 숙박함
답변 제공: HIEX 님, 2023년 11월 7일
Thank you for giving us your valuable feedback. We are glad you enjoyed your stay with us.

10/10 - 훌륭해요

Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel, super comfortable bed.
2023년 10월에 1박 숙박함
답변 제공: HIEX 님, 2023년 11월 7일
Thank you for giving us your valuable feedback. We are glad you enjoyed your stay with us.

4/10 - 별로예요

Michael

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Not satisfied.
Disappointed. Room too small, compared with other Holiday Inn Express rooms; no hot water on the morning. Skimped on towels.
2023년 10월에 2박 숙박함
답변 제공: HIEX 님, 2023년 10월 25일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests. We are sorry to hear that your stay did not meet your expectations, and we apologize for any inconvenience or discomfort you may have experienced. Your comments have been duly noted, and we will address each of the concerns you raised to ensure that similar issues do not occur in the future.

10/10 - 훌륭해요

Jeanette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast & location
2023년 10월에 1박 숙박함
답변 제공: HIEX 님, 2023년 10월 23일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests. We are glad you enjoyed your stay with us.

10/10 - 훌륭해요

Anna Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is helpful. Rooms are comfortable and clean.
2023년 10월에 2박 숙박함
답변 제공: HIEX 님, 2023년 10월 23일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests. We are glad you enjoyed your stay with us.

8/10 - 좋아요

Carla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although it was only one night's stay, we really liked it, everything was in good condition and clean, comfortable rooms
2023년 10월에 1박 숙박함
답변 제공: HIEX 님, 2023년 10월 16일
Thank you for giving us your valued feedback, we look forward to having you again in the near future.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: HIEX 님, 2023년 10월 17일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your valuable input, as it helps us to continually improve our services and provide a better experience for our guests. At our hotel, guest satisfaction is our top priority, and we are glad we provide you with the exceptional service that we strive for. We to see you again in the future.

10/10 - 훌륭해요

Charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved the staff everyone was more then helpful to get us checked in a signed up for rewards
2023년 10월에 1박 숙박함
답변 제공: HIEX 님, 2023년 10월 16일
Thank you for giving us your valued feedback, We are glad to help you with your need. we look forward to having you again in the near future.

10/10 - 훌륭해요

Terry

2023년 10월에 1박 숙박함
답변 제공: HIEX 님, 2023년 11월 7일
Thank you for giving us your valuable feedback.