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홀리데이 인 리조트: 갤버스턴-온 더 비치, IHG 호텔 여행 후기

3.5 out of 5
홀리데이 인 리조트: 갤버스턴-온 더 비치, IHG 호텔
5002 Seawall Blvd, Galveston, TX

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1004개 이용 후기 중 478개" "
평점 8 - 좋아요. 1004개 이용 후기 중 243개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 125개" "
평점 4 - 별로예요. 1004개 이용 후기 중 63개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 95개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

KyungJu

2023년 2월에 4박 숙박함

8/10 - 좋아요

JONG HYUN

2021년 9월에 3박 숙박함

10/10 - 훌륭해요

Don

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel, would stay again.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Walter

별로예요: 숙박 시설 상태 및 시설
The room was not completely cleaned from the person staying at the hotel. There was food left in the refrigerator.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Jennifer

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The guy at the desk when we arrived seemed to have a problem with us. I guess after driving 5 hours in a rainstorm, we must have looked grumpy and gross and NOTD. He gave us a bad room on the 2nd floor with half of the window cut off by the roofline of the common area, with a view of a rusty air conditioner, right above the laundry area. He didn't even bother offering us a better room. When my husband complained, he gave him a line about room value and said we reserved the least expensive room. Uh, thanks, we understand room value, but we reserved a bedroom with a balcony view and a king-sized bed. It didn't specify what floor it would be on, or that the view would be cut off, nothing like that. How about at least OFFERING us a better room? We are happy to pay more to not be in a crappy room. He seemed to have a problem with us because we reserved a room on Expedia almost a year ago. He did change our room to the 5th floor, which was much better. We didn't know that there was an FBLA convention that week, so a lot of teenagers showed up the next day. I would tell people to expect convention goers at this hotel since it's walking distance to the convention center. The rest of the staff was great, btw, but the first person we encountered really put a bad taste in our mouths. The hotel is showing its age, but it was fine. We really enjoyed the balcony and spent a lot of time watching the beach, the Gulf, the traffic, etc.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Angelica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is an excellent place to stay and enjoy a comfortable time with your bodies
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Ivan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
UNLESS you want your belongs stolen by housekeeping, I’d book elsewhere. Housekeeping stole my daughters items. Keep valuables locked up because they take what they want and then lie about it. Spent $700 for 2 nights , I should have stayed at the San Luis resort next door. Don’t waste your hard earned money because house keeping will just come in and take what they see. Management is poor they never returned phone calls to get this resolved. The hotel is outdated , definitely not what I was expecting. The whole experience was horrible. You are better off staying elsewhere. Never again!! The general manager Mr. Quinn never returned my calls. Definitely not a “resort”
2024년 3월에 2박 숙박함

4/10 - 별로예요

Darren

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Do not stay in rooms 121 to 125. These rooms do not have a balcony or any oitside seating like every other room. The rooms look out directly onto the parking lot and often had people standing right outside shouting at night. There is no privacy in these rooms and we had to keep the curtains closed the entire time to prevent people looking into our room. It was like living in a cave. My 2 small children felt un safe. We did eventually get a new room on the 3rd floor which was much better. Rooms 121 to 125 should be charged at a much reduced rate.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at the front desk were so kind and very professional
2024년 4월에 1박 숙박함

8/10 - 좋아요

Melinda

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
The property and the room were great as always. Some of the male staff at the front desk were rude and condescending. Other than that I enjoyed my stay.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Crystal

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Not happy with this property at all. We had to pay fees to get out of it and left.
2024년 3월에 2박 숙박함

4/10 - 별로예요

Susana

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

8/10 - 좋아요

Vickie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It had an ocean view.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very close to destination and convenient
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Jilene

아이를 동반한 가족 여행, 가족 여행
Cleanliness. Location good. Pool nice
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

April

Staff was very friendly!
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

jennifer

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty rooms lip stick on sheet
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Farhod 님, Conroe

2024년 3월에 2박 숙박함

8/10 - 좋아요

Mary

가족 여행
It was fine
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved staying here and the proximity to the beach was amazing
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Nahrouz

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very old
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Diana 님, San Antonio

가족 여행
좋아요: 청결 상태
Charging for parking our vehicle was expensive considering we already paid to stay at the hotel.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Andrea

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Overall we had a nice stay. However, the property is very outdated and the rooms could use an update. Lots of dust, hair in our tub, peeling paint, and old chipped furniture. We paid high prices due to it being Spring Break. The amenities were great, lots of activities for the kids. The pool got over crowded so we didn't use it long and the hot tub jets went out. We did get notice it was fixed the last few hours it was open. We unfortunately got a room on the second floor and our view was the old ugly roof top of the restaurant compared to everyone else's being the pool/seawall/beach. The staff was friendly and helpful so I'd book here again but make sure to get a room with a better view!
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Altaf 님, bedford

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing good about this property is location , other than that everything is downhill. Can’t get a hold of desk, room service anything no one is there They gave us first floor saying unfortunately all above are gone while after 10 minutes they magically found one for another family. First floor doesn’t feel safe on any level you are literally by parking like someone pushes gas and in your room . All night we saw headlights coming in and out. Not to mention by balcony there’s another parking spot and only sheer curtains , you cannot move the dark ones so open show for anyone who decides to peek. Our family has travelled a bit and this hotel felt unsafe by far. Never recommending this one to anyone. Once you’re in room nobody is there to answer, front girl just told us here’s your keys and go right made sure we know how much inconvenience we’re causing her.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Buddy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Umm e salma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just love it this hotel is awesome pool is so nice 👌
2024년 3월에 1박 숙박함

8/10 - 좋아요

Patricia 님, Lake Charles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel had a great view of the gulf from our room, very nice heated pool, great band in the Jigger bar on Saturday night and the food was very good at the restaurant. We will definitely be back.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

gloria

좋아요: 직원 및 서비스
No te ponen aguan para tomar
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

John

2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Bo

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Friendly staff and overall quite clean in unit. However it’s way way way overrated and overpriced given the terrifyingly outdated facility and decorations. The corridor is open to outdoor space without windows and definitely quite cold in the evenings in winter. I think it’s an ok site, but don’t understand how the hell the ratings are so high
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Sudip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Guadalupe

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The toilet in our room didn’t work.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Eleanor

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Whitney

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Larry was amazing at check-in! Great service and the food was good too!
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Justin

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you're not looking for peace and quiet, this is your place. The location is great. Some of the people that work at the hotel were nice. Others were completely oblivious to what the customer wants from a hotel. Most people on vacation don't want a cart and a conversation right outside their door at 8am. Also they don't want a call at 730 asking whether they want housekeeping. That's psycho. Go stock shelves if you are not into customer service.
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

CHARLOTTE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our entire stay. We loved having everything together, restaurant, bar outdoor sitting area. The staff was so helpful especially Larry Ivy I think was his name. He went above and beyond to make our stay perfect.
2024년 1월에 2박 숙박함

8/10 - 좋아요

Amy

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Erin

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It was easy check in process but some information was no longer valid, like the shuttle which was why we chose to stay there. It cost 50.00 to shuttle to the port, which was originally stated as free as part of the stay there.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Shelita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice View of the beach
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

javier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and very clean friendly staff
2023년 12월에 1박 숙박함

8/10 - 좋아요

Carrie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is an older hotel and its age shows. It does have a nice view of the ocean and is in a GREAT location! Overall it was nice. Beds were comfortable. Bathrooms could use some updating.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Cynthia 님, Fairacres

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable
Very comfortable and decent internet speed. I would stay here again if I had to go back to Galveston.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Danny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

4/10 - 별로예요

Arcelia

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I made multiple requests to have Wifi turned on but it would only work for up to 30 minutes after my request--as a result, I was unable to work while my child slept. TV sometimes worked sometimes did not. Fixtures are rusty, the place needed a little TLC (very clean) just not what I expected for $200/night. And yes, it was noisy.
2024년 1월에 1박 숙박함