When checking in, we had great customer service. Breakfast in the morning was good. However, as soon as we stepped into our room it absolutely reeked of cat urine. There was litter up the wall, on the dresser, and on the floor. My husband got deodorizer from the front desk but it didn’t really help. The smell was awful. There was mold in the shower as well on the corner shelves.
I’m not sure if I would stay again because of this, despite the hospitality being good. I cannot get past the lack of cleanliness, especially because we have a 20 month old that was staying as well.