외관

라 퀸타 인 & 스위트 바이 윈덤 워너 로빈스 – 로빈스 공군 기지 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 764개 이용 후기 중 432개" "
평점 8 - 좋아요. 764개 이용 후기 중 206개" "
평점 6 - 괜찮아요. 764개 이용 후기 중 68개" "
평점 4 - 별로예요. 764개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 764개 이용 후기 중 22개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Monisha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel
2024년 4월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 4월 8일
Thank you for taking the time to let us know about your stay. I'm pleased to hear that everything went well and you enjoyed your stay. We appreciate you and look forward to having you stay with us again in the future. Take care.

10/10 - 훌륭해요

Felisha

연인과의 여행
I had a wonderful stay
2024년 3월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 4월 1일
Thank you for taking the time to tell us about your stay. I'm pleased to hear that everything went well. We appreciate you and your feedback and hope to have you stay with us again in the future. Take care.

10/10 - 훌륭해요

Karisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 4월 1일
Thank you for taking the time to let us know about your stay. I'm pleased to hear that everything went well. We appreciate you and your feedback and look forward to having you stay with us again in the future. Take care.

10/10 - 훌륭해요

Abigail

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There wasn’t much parking because they are renovating but we had a quiet renovated room that was just what we needed. Breakfast had a lot of options. The pool and pool room were FREEZING! Right by a Buc-ees too! Good for a quick stay.
2024년 3월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 3월 30일
Thank you for taking the time to tell us about your stay. I'm happy to hear that you enjoyed our newly renovated rooms. I am sorry about the pool. We try to let everyone know that it is not heated currently but that it is something that is going to be addressed during renovations. We apprciate you and all your feedback and look forward to you hopefully staying with us again in the future. Take care.

8/10 - 좋아요

Shane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is already in great shape but is currently going through renovation. We were able to stay in a completed room and was outstanding.
2024년 3월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 3월 30일
Thank you for taking the time to let us know about your stay. I'm so pleased to hear that you enjoyed our newly renovated rooms. We appreciate you and look forward to you staying with us again in the future. Take care.

6/10 - 괜찮아요

Lauren

2024년 3월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 3월 25일
Thank you for taking the time to let us know how we did. I'm sorry your stay wasn't great. And I'm sorry you had to see us during renovations. I know it must have been an inconvenience. Please accpet my sincerest apologizes. We appreciate you and hope you will come back to see us again in the future. Take care.

10/10 - 훌륭해요

Ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice large room
2024년 3월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 3월 24일
Thank you for taking the time to tell us about your stay. I'm pleased to hear that everything went well and you were happy with your room. We appreciate you very much and look forward to having you stay with us again soon.

10/10 - 훌륭해요

Cassandra

단체 여행, 연인과의 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay here with my family and I'll be back in the field. The staff both night and day were wonderful, helpful, friendly!
2024년 3월에 2박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 3월 11일
Thank you for taking the time to tell us about your stay. I'm so pleased to hear that everything went well. We appreciate you very much and look for to you coming back and staying with us again in the future.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 3월 9일
Thank you for taking the time to let us know how we did. I'm pleased to hear you had a good stay. We appreicate you and look forward to you staying with us again in the future.

8/10 - 좋아요

ROBERT

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is top notch, very friendly and helpful. The room was clean as was the bathroom. The room is getting a little bit worn but they are starting a remodel so I imagine that will be addressed soon. The breakfast is probably our favorite part of staying there. The lady in charge does a fantastic job keeping the food cooked and coming out. She also cleans up the area spotless! Give her a raise!! The hotel is convenient to all centerville and Warner Robins has to offer. The suite we booked was comfortable and roomy with a nice bed to sleep in. The only downside for us personally is the pets.. There was a dog a in a room a few doors down that barked all day. (The owners must have left it there unattended) That proved annoying to us. I rent a room for peace and quiet, not wanting to hear dogs barking. But that's just me I suppose. Other than that small item it's a very nice hotel to stay at.
2024년 2월에 7박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 3월 8일
Thank you for taking the time to let us know how we did. I'm pleased to hear that your stay with us was a good one for the most part. I am sorry you had to deal with the dog barking all day, I know how frustrating it can be to not get the peace and quiet you are looking for during a stay. Please know that it is not normally like that and I hope that it does not deter you from staying with us again. We appreciate you very much and look forward to you staying with us again in the future.

10/10 - 훌륭해요

James R Childs

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Meets expectations, friendly staff
2024년 3월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 3월 8일
Thank you for taking the time to let us know how we did. I'm so pleased to hear you had a great stay with us. We appreciate you and hope that you will come back and see us soon.

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We always stay here when traveling through to and from Florida. Have never had any issues. They are going through some remodeling. Looking forward to seeing the results on our way through again.
2024년 3월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 3월 8일
Thank you for taking the time to let us know how we did. I'm so glad you had another great stay with us. It's guests like you that keep us going. The remodel is going great and we know you will enjoy the new look once you come back again. We look forward to seeing you soon.

10/10 - 훌륭해요

caroline

2024년 2월에 2박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 3월 22일
Thank you for taking the time to tell us about your stay. I'm pleased to hear that everything went well. We appreciate you very much and look forward to you staying with us again in the future.

10/10 - 훌륭해요

Grace 님, Ann Arbor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone at this property was great. The front desk was helpful and the room was clean
2024년 2월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 2월 25일
Thank you for taking the time to let us know about your stay. I'm very pleased to hear that you had a great stay with us and I will make sure the staff is recognized for that outstanding customer service. We appreciate you and look forward to seeing you again soon.

4/10 - 별로예요

Rickey

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was mold in the ice bucket in our room and mold in the shower. The tiles in the bathroom did not have calk so when stepped on them, tiles moved which was unsafe in using toilet and shower. When told front desk, said the response was the property would be renovating soon - not addressing the situation.
2024년 2월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 2월 18일
Thank you for taking the time to tell us about your stay. I cannot apologize enough for experience you had while staying with us. While there are times things like this happen, it does not excuse it at all. I wish you would have said something to the front desk as soon as you noticed these issues, we would have definitely changed your room and made sure that things were better for you. And, although it seems like another excuse, we absolutely are going through renovations now to fix all of these issues. Again, I am truly sorry that your stay with us was like this. If you are ever in the area again, we would love for you to give us another try to see us at our full potential.

8/10 - 좋아요

kayla

2023년 11월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 3월 22일
Thank you for taking the time to tell us about your stay. I'm pleased to hear that your stay went well. I hope that the renovations weren't too much of an inconvenience while you were here. We appreciate you very much and look forward to you staying with us again in the future.

10/10 - 훌륭해요

Shane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I had an enjoyable stay and will def be back!
2024년 2월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 2월 11일
Thank you for taking the time to tell us about your stay. I'm so glad everything went well. We appreciate you and look forward to seeing you again soon. Take care.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
At check-in we received the room furthest away from the elevators on the top floor and then, we discovered that the TV did not work. So, we had to move to the room next door. Also, these rooms had curtains which would not close to prevent the parking lot light which was at the same height as these rooms from shining into the room. I suspected, we received these rooms because the Expedia discount was significant. However, the room was clean; the staff friendly; and breakfast was excellent.
2024년 2월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 2월 9일
Thank you for taking the time to let us know how we did. I'm sorry to hear that you had a couple issue while with us but that the staff was able to help at least with some. The blackout curtains for the windows are located behind the shear curtains not the ones in front. I'm sorry for the confusion, I know that must have been extremely frustrating. I am happy to hear though that the rest of your stay and interactions with staff were all good. I hope this does not deter you from staying with us again. We appreciate you and hope to see you again soon.

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was in the hospital on thr friday and could not make it to my destination
2024년 2월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 2월 5일
Thank you for taking the time to let us know how we did. I'm so sorry for the circumstances in which you came to stay with us but I'm glad things went well while you were. We appreciate you very much and are here for you if you ever need us again. Take care!

10/10 - 훌륭해요

Rich

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff person in charge of the breakfast area does a great job!
2024년 1월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 2월 2일
Thank you for taking the time to let us know how we did. I'm so glad you had a good stay with us. I will definitely let Ms. Rosemarie know you enjoyed her breakfast. We appreciate you and look forward to seeing you again in the future.

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is well maintai n ed with easy access.
2024년 1월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 1월 30일
Thank you for taking the time to tell us how we did. I'm so glad you had a great stay with us. We appreciate you and hope to see you again soon.

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Desk staff was friendly and pleasant. Room was clean and bed was comfortable.
2024년 1월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 1월 29일
Thank you for taking the time to tell us how we did. I'm so glad that you had a good stay with us. We appreciate you and hope you come back to see us again soon.

10/10 - 훌륭해요

Melody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 1월 21일
Thank you for taking the time to tell us about your stay. I'm so glad everything went well. We appreciate you and hope you come back to see us again soon.

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 1월 19일
Thank you for taking the time to let us know about your stay. I'm happy to hear that your stay went well. We appreciate you and look forward to you staying with us again in the future.

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 1월 14일
Thank you for taking the time to tell us about your stay. I'm so glad everything went well. We look forward to having you stay with us again soon.

8/10 - 좋아요

tia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 1월 13일
Thank you for taking the time to tell us about your stay. I'm happy to hear that your stay went well. We value you as a guest and look forward to you staying with us again in the future.

10/10 - 훌륭해요

Trey

2024년 1월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 1월 12일
Thank you for taking the time to tell us about your stay. I'm glad everything went well and we look forward to seeing you again in the future.

4/10 - 별로예요

rafael

가족 여행
별로예요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 1월 9일
Thank you for choosing La Quinta. I'm sorry your stay did not go well. If there is anything you would like to discuss about your stay, please feel free to contact me and we will work it out.

2/10 - 너무 별로예요

Victoria

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I requested first floor because of my injured leg The hotel wasn’t busy but I still didn’t get first floor. Tv didn’t work elevator didn’t work through out our stay and I had to go up and down the fire stairs all day. It’s awful! $100 deposit had to pay and Expedia didn’t mention anything about it! Breakfast too short and everything was gone quickly. Pool indoor but extremely cold. Will not go back there
2024년 1월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 1월 9일
Thank you for choosing La Quinta. I'm so sorry to hear that your stay was so awful. Let me express my sincerest apologies. After checking into your reservation, I see that you did not book a suite which currently are the only rooms types we have on the first floor. We were at 95% capacity for the weekend so unfortunately we would not have been able to change the room type. As for the elevator, we are currently working to get that repaired. I know that is little comfort and I'm so sorry you were stuck taking the stairs. The deposit is 100% refundable. It was not a charge but a hold in case something happened or you needed to charge something to the room since you did pay through a third party. I'm sorry that Expedia did not mention this but it is hotel policy. Again, it was just a hold and will drop off you account as soon as possible, please just check with your bank. I'm sorry breakfast wasn't what it could have been. Breakfast runs for 2 hours each morning before check out. Our breakfast attendant works alone and was I'm sure doing the best she could under the circumstances since we were very busy this weekend.Again, I'm so sorry your stay went so awfully. This is not what we strive for and can definitely do much better. We are starting renovations later this month and we hope that once it is complete that you will give us another chance and see us at our full potential.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Facility is excellent. Front desk needs a bit of training. Not the happiest or prompt.
2024년 1월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 1월 8일
Thank you taking the time to let us know how we are doing. I'm so sorry that the staff wasn't on point while you were here. I will get with them and make sure it doesn't happen again. We look forward to you staying with us again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great spot when traveling with a dog. Quiet rooms, comfortable bed, food breakfast. Despite there being many dogs at this hotel it was very quiet and clean. Great value for money. Will stay again.
2023년 12월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 1월 3일
Thank you so much for choosing La Quinta! I'm so happy to hear that your stay went well. We look forward to you staying with us again soon.

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super clean and spacious
Great location!
2023년 12월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 1월 1일
Thank you for taking the time to let us know how we did. I'm happy to see your stay went well. We appreciate you and hope to see you again soon.

10/10 - 훌륭해요

Jules

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 1월 1일
Thank you for taking the time to let us know how we did. I'm glad your stay with us went well. We appreciate you and hope to see you again soon.

10/10 - 훌륭해요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness
2023년 12월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2023년 12월 31일
Thank you for taking the time to review. I'm glad you stay went well. We appreciate you and hope to see you again soon. Have a safe and wonderful new year!

10/10 - 훌륭해요

Irish

2023년 12월에 3박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2024년 1월 19일
Thank you for taking the time to let us know about your stay. I'm glad everything went well for you while with us. We appreciate you and look forward to you staying with us again in the future.

8/10 - 좋아요

LaVon

2023년 12월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2023년 12월 31일
Thank you for taking the time to let us know how we did. I'm glad you had a good stay with us. We appreciate you and hope to see you again soon. Have a safe and happy new year!

10/10 - 훌륭해요

Norma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2023년 12월 26일
So glad you enjoyed your stay!! Hope to see you again soon!!

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Clean and well maintained. Good breakfast choices, hot and cold. Friendly staff.
2023년 12월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2023년 12월 26일
Thank you for choosing our La Quinta for your needs. I'm so happy your stay with us went well. We hope to see you again soon!

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay for the price
2023년 12월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2023년 12월 23일
Thank you for staying with us! We look forward to seeing you again soon! Have a safe and happy holiday season!

10/10 - 훌륭해요

Shannon

출장 여행
2023년 12월에 1박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2023년 12월 23일
Thank you so much for staying with us! We look forward to seeing you again soon! Have a safe and wonderful holiday season!

10/10 - 훌륭해요

Kristin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and offered a great breakfast. Easy check in/out. Would definitely recommend!
2023년 11월에 2박 숙박함
답변 제공: Susan Lintz-Front Desk Manager 님, 2023년 12월 23일
So happy to hear your stay with us was satisfactory. We appreciate you and look forward to seeing you again. Have a safe and wonderful holiday season!

10/10 - 훌륭해요

Grace

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was immaculate and room was nice. Would go back again. Nice breakfast
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Bonnie

별로예요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

melissa

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

David L.

가족 여행
별로예요: 숙박 시설 상태 및 시설
Outdated hotel
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Brittany

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
When checking in, we had great customer service. Breakfast in the morning was good. However, as soon as we stepped into our room it absolutely reeked of cat urine. There was litter up the wall, on the dresser, and on the floor. My husband got deodorizer from the front desk but it didn’t really help. The smell was awful. There was mold in the shower as well on the corner shelves. I’m not sure if I would stay again because of this, despite the hospitality being good. I cannot get past the lack of cleanliness, especially because we have a 20 month old that was staying as well.
2023년 11월에 1박 숙박함
답변 제공: Susan Lintz-Front End Manager 님, 2023년 12월 19일
Ms. Speer, I can not apologize enough for the experience you had with us and I truly hope you would be willing to give us another try. We will be starting renovations in the new year and our housekeeping staff is undergoing training so not to have these issues anymore. Again, please accept my sincerest apologies.

10/10 - 훌륭해요

Charles

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

CAROL

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
dog friendly!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Janice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly.
2023년 10월에 1박 숙박함