스탠다드 스튜디오, 킹사이즈침대 1개, 금연, 냉장고 및 전자레인지 | 책상, 다리미/다리미판, 유아용 침대, 간이 침대
예약 가능 여부 확인

베스트 웨스턴 크랜브루크 호텔 여행 후기

2.5 out of 5
베스트 웨스턴 크랜브루크 호텔
1019 Cranbrook Street N, Cranbrook, BC

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 395개 이용 후기 중 197개" "
평점 8 - 좋아요. 395개 이용 후기 중 140개" "
평점 6 - 괜찮아요. 395개 이용 후기 중 38개" "
평점 4 - 별로예요. 395개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 395개 이용 후기 중 7개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Talauna 님, Trail

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super clean! New carpet in our room. Would have preferred mountain view. Trains were super noisy, but did eventually stop. Just wish there was breakfast included.
2024년 4월에 1박 숙박함
답변 제공: Amy Nopper, Hotel Manager 님, 2024년 4월 16일
Dear Sharon Lynn Papiorek,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Mya

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best hotel to stay in Cranbrook. Good food and helpful staff, clean, nice and comfortable. only downside if you're needing to walk it’s hard to get places and there is no sidewalk on that side or cross walk close right on the highway.
2024년 4월에 3박 숙박함
답변 제공: Amy Nopper, Hotel Manager 님, 2024년 4월 16일
Dear Mya,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate the loyalty to our brand!

10/10 - 훌륭해요

Diane

2024년 2월에 2박 숙박함
답변 제공: Amy Nopper, Hotel Manager 님, 2024년 3월 6일
Dear Diane,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Jon

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Marion

2024년 2월에 1박 숙박함

8/10 - 좋아요

Ian

2024년 2월에 3박 숙박함

8/10 - 좋아요

ROBERT

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Carole

아이를 동반한 가족 여행
좋아요: 청결 상태
The property was clean but very tired if you are looking for somewhere quiet the location of this hotel near the highway and railway line should be considered. I chose the hotel for the pool but it was not very warm so we were disappointed.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Angie 님, Fruitvale

2024년 1월에 1박 숙박함

8/10 - 좋아요

Duanne

좋아요: 숙박 시설 상태 및 시설
Rooms were clean and spacious. Staff were friendly and accommodating.

8/10 - 좋아요

Angie 님, Fruitvale

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Amy 님, 2024년 1월 3일
Hi AngieThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 250-417-4002.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Yours sincerely,Amy NopperHotel ManagerBest Western Cranbrook Hotel

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short stay
Very comfortable room. Our dog was with us, and our room was on the main floor very close to the front door, which was great. Staff was so friendly and helpful. We would definitely stay again
2023년 11월에 1박 숙박함
답변 제공: Amy Nopper, Hotel Manager 님, 2023년 11월 17일
Dear Wayne Hornak,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Lesli

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in employee was fantastic
2023년 11월에 1박 숙박함
답변 제공: Amy Nopper, Hotel Manager 님, 2023년 11월 3일
Dear Lesli,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Susan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Amy Nopper, Hotel Manager 님, 2023년 11월 3일
Dear Susan,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 - 괜찮아요

Christian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Amy Nopper, Hotel Manager 님, 2023년 10월 24일
Dear Christian,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Amy Nopper, Hotel Manager 님, 2023년 10월 24일
Dear Richard,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Brendin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice spot. My go to in Cranbrook
2023년 10월에 1박 숙박함
답변 제공: Amy Nopper, Hotel Manager 님, 2023년 10월 23일
Dear Brendin,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Jonathan

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Convenient, clean, accommodating of our request for a quieter room if possible (travelling with our 2yr. old). Only thing: the swimming pool room, pool itself & waterslide - though really nice, clean & fun - was uncomfortably cold.
2023년 9월에 1박 숙박함
답변 제공: Amy Nopper, Hotel Manager 님, 2023년 10월 10일
Dear Jonathon,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Amy Nopper, Hotel Manager 님, 2023년 10월 10일
Dear Mary,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Priyanka

2023년 10월에 1박 숙박함

8/10 - 좋아요

Jacqueline

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Amy Nopper, Hotel Manager 님, 2023년 10월 3일
Dear Judy Denham,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Charlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was clean and my neice had a blast in the swimming pool
답변 제공: Amy Nopper, Hotel Manager 님, 2023년 10월 3일
Dear Charlene,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Colleen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to motel
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Logan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, nice room and a waterslide

8/10 - 좋아요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Harlan 님, Pocatello

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice play to stay!
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was great fast and easy it was inconvenient the vending machine didn’t work but then the restaurant was great and stayed open a few mins for us to get us juice late in the evening. The lady was really helpful and friendly.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent but...
All good but...I have an issue with the incredibly slow internet! It took at least 10 minutes just to get a secure connection...not really too good by today's standards. Also we were given a room with the view of a warehouse wall about 25 feet away. After multiple stays here I would have expected better. I suppose loyalty doesn't buy much these days...
2023년 9월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Kerry

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel for family
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Roald

2023년 9월에 2박 숙박함

8/10 - 좋아요

Stacey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함

8/10 - 좋아요

Roger

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Michele

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is very well kept but walking off the property was dirty. A dead dog in the field beside the property smelled awful.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Derek

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to good restaurants. Good parking lot with plenty of space. Wonderful clean comfortable room with good air conditioning.
2023년 8월에 5박 숙박함

8/10 - 좋아요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

david

가족 여행
좋아요: 직원 및 서비스
hotel did not have a free breakfast and the food that was available was limited and expensive.
2023년 8월에 1박 숙박함

4/10 - 별로예요

Ashley

2023년 8월에 1박 숙박함
답변 제공: Sam 님, 2023년 9월 20일
We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 - 훌륭해요

Geneviève

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
That was amazing to have access at a kitchen in our suite for cooking our food with all supplies.
2023년 8월에 1박 숙박함

8/10 - 좋아요

Jody Lyn

2023년 8월에 1박 숙박함

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice comfortable facility, friendly staff. Late breakfast on weekend, starting at 8am, was inconvenient.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jim

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Whendell 님, Calgary

연인과의 여행
there’s no breakfast included on this property. please change the website description so we don’t expect it as people may book it because on your website it says breakfast will be included
2023년 8월에 1박 숙박함
답변 제공: Mar 님, 2023년 8월 9일
Dear Whendell,At Best Western we strive every day to provide a superior customer experience. I am very sorry we were not able to do this for you.I appreciate your constructive feedback. I have passed along your concerns to upper management to ensure the correct amenities are advertised.If I can provide any assistance, please do not hesitate to contact me directly at 250-417-4002.Thank you.Kind Regards,Marissa MartinGuest Service ManagerBest Western Cranbrook Hotel

10/10 - 훌륭해요

Lindsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

8/10 - 좋아요

Marilyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

ron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

cheryl

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Tyler

Amazing staff. They went out of there way to help us after what looked like a busy day for them. Room was exceptionally clean, and pool was wonderful for kids
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Renee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very quiet, property was clean and the on-site restaurant had an amazing dinner.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Kristen

가족 여행
좋아요: 청결 상태
Kids loved the pool and waterslide. Was disappointed to find out breakfast was not included when we checked in since the reason we booked this hotel was the waterslide and breakfast.
2023년 7월에 1박 숙박함