On day one, I was impressed with the clean room, relative quiet, and good breakfasts...
However, (and perhaps I failed to read a policy) but I stayed for 6 nights. Day 1, no need for cleaning. On night 3, I went to front desk to see why my room hadn't been cleaned. They said that because of COVID they only cleaned every 4 days. Day 4 passed and my room was still not cleaned. That evening I went to the front desk to inquire why my room had not been cleaned on this day, and they said that my reservation was marked with "Opt out" of room cleaning. On night 3 any possible marking of "opt out" on my reservation was not mentioned and frankly, I don't know how the "opt out" appeared on my reservation.
The front desk asked, with a bit of snark (and let's keep in mind, I PAID for my 6 nights), if I wanted my room cleaned on day 5. I said that I would. Day 5 came, I got new bathroom towels and soaps, nothing else. Nothing was done to the bed, I couldn't tell if the sink or bathroom was cleaned, I didn't get a fresh kitchen towel and kitchen cloth, and my bathroom and kitchen garbage had not been emptied...in fact they were overflowing.
The spare blanket was scratchy and smelled. I wonder if it was put in the closet each time without being cleaned after each new guest used it. The toilet ran intermittently even long after being flushed.
Your hotel is saving money on cleaning staff without providing cleaning service...and using COVID as an excuse for lack of cleaning service.