외관

파크 플라자 암스테르담 에어포트 여행 후기

4 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 438개" "
평점 8 - 좋아요. 1001개 이용 후기 중 355개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 107개" "
평점 4 - 별로예요. 1001개 이용 후기 중 55개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 46개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

GYU HO

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
삼일 숙박을했는데 이틀째는 침구커버를 갈아주지 않고 찌글찌글한상태로내가펴논상태이고 서비스차를올려놓지않고 기본식수도제공하지않고있었고 여전보다 많이 각박 해진것 같다
답변 제공: Kristine 님, 2022년 12월 18일
Dear Gyu Ho, Thank you for taking the time to share your experience. We apologise for the inconvenience caused during your stay with us. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Kind regards, Kristine

8/10 - 좋아요

kyu wang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

8/10 - 좋아요

Jack

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Restaurant was good and the servers were kind. But I felt some receptionists attitude was so bad. (1 woman and 1 man, they wore black suits)
2020년 2월에 2박 숙박함
답변 제공: BarbaraPPHE 님, 2020년 2월 21일
Thank you for staying with us during your trip to Amsterdam, Jack! We're glad to see you enjoyed eating at our amazing restaurant with our hard-working team members. We're sorry if you weren't impressed with our front office team, however, we can assure you we love being warm and welcoming to all our guests. Until next time - Barbara

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2019년 11월에 1박 숙박함

8/10 - 좋아요

Andy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Sam 님, 2019년 5월 31일
Dear Andy, Thank you so much for your great rating of out hotel! We hope to welcome you back in the near future! Kind regards, Sam - Guest Relations

10/10 - 훌륭해요

Richard 님, Ottawa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

Julie

좋아요: 직원 및 서비스
Could use a repainting
2024년 4월에 1박 숙박함

8/10 - 좋아요

Urmas

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Carla

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ottima posizione per chi come noi voleva muoversi , bisogna però avere una macchina. Camere confortevoli e pulite.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Andries

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the property! Only thing it’s not close to shopping and dining areas Great Hotel!
2024년 4월에 1박 숙박함
답변 제공: Santa 님, 2024년 4월 12일
Dear Andries, thank you for sharing your review. We are so glad to hear you enjoyed your stay with us and that you really liked our hotel. We look forward to welcome you back soon! Kind Regards,

10/10 - 훌륭해요

Yvette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ibl did not like the 5 euro shuttle fee everytime we go out to take train at the airport.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Satbir Kaur

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were friendly and accommodating. Felt that they understood if I had a problem and sorted it straight away. Definitely rec staying here again as it wasn’t far from the airport and shuttle buses ran every half an hour.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

amber Rachel carol

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
There was a lot of dust under the bed but apart from that no complaints. Bed was made up daily and clean towels. Staff were all friendly and helpful with anything we needed
2024년 4월에 4박 숙박함
답변 제공: Kinga 님, 2024년 4월 9일
Thank you very much for sharing your feedback with us, Rachel. I am delighted that you have chosen our hotel for your stay. It is great that you have enjoyed your stay and we have made a good impression on you. I am sorry about the cleanliness of your room, I will share your comments with our team as we wouldn't want similar situation to occur again in the future. I do hope that this will not deter you from visiting us again in the future, as we would love to welcome you back and exceed your expectations. Kind regards,

10/10 - 훌륭해요

Craig Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you
2024년 4월에 1박 숙박함
답변 제공: Irene 님, 2024년 4월 9일
Dear Craig, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

8/10 - 좋아요

Willem

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel is run very efficiently clean Quiet and professionally would recommend.
2024년 4월에 2박 숙박함
답변 제공: Irene 님, 2024년 4월 8일
Dear Willem, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

10/10 - 훌륭해요

Lily

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great choice for flying in and out of AMS
2024년 3월에 2박 숙박함
답변 제공: Marylin 님, 2024년 4월 5일
Dear Liliy, thank you for your feedback. It is great to hear that you loved and enjoyed your stay with us. We look forward to welcome you back. Best regards, Marylin

10/10 - 훌륭해요

Alexander

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place for the price and the shuttle bus to the airport is a nice touch, clean rooms and helpful staff too
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Gino

Nicht zufrieden mit der Sauberkeit
2024년 3월에 2박 숙박함
답변 제공: Marylin 님, 2024년 4월 3일
Dear Gino, thank you for your feedback. I am sorry to hear that the cleanliness was not as per expectation. Please rest assured we will share your feedback with our Housekeeping team, and hope to welcome you back soon to truly impress you. Kind Regards, Marylin

8/10 - 좋아요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff are very friendly and helpful, the hotel is large and clean, the food is very nice. The hotel is housing a large number of asylum seekers who are kept seperate from the hotel population, it was sad to see this but there were no security issues at all, just nice people trying to make a better life for themselves. The staff try to keep this quiet (I assume they have been told to do so).
2024년 3월에 3박 숙박함
답변 제공: Solari 님, 2024년 4월 2일
Dear Tom, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. We hope to see you again soon. Kind Regards, Solari

8/10 - 좋아요

Dorothee

좋아요: 직원 및 서비스
Bathroom wasn't sufficiantly equipped.
2024년 3월에 2박 숙박함
답변 제공: Eli 님, 2024년 4월 1일
Thank you for your comment, Dorothee,We are so happy to see that in general, you enjoyed your stay with us. Nonetheless, we are sorry that you felt that your bathroom was not equipped enough. We wish we could have heard about it and resolved this at the time. We hope, despite this inconvenience we have another chance to welcome you and deliver a 10/10 experience in the future. Kind regards,

4/10 - 별로예요

Craig

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property has security guards on line with its apparent dual purpose as a hotel and a hostel for people requiring said facility. Most disappointing we weren’t informed of this.
2024년 3월에 1박 숙박함
답변 제공: Olga 님, 2024년 3월 27일
Guest, thank you for your review. I would like to express my sincere apologies if there were aspects of our hotel staff that fell short of expectations and did not make you feel welcome. This is not the impression we wish to give our guests, and we will ensure that your concerns are passed on to the appropriate department for further action. We hope to have another opportunity and surprise you with our service next time. Kind regards Olga

10/10 - 훌륭해요

Benny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with restaurant Negative: close to the airport so loud
2024년 3월에 1박 숙박함
답변 제공: Kristine 님, 2024년 3월 26일
Dear Benny,Thank you for taking a moment to share your experience. We are pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.Kind Regards,Kristine

6/10 - 괜찮아요

Radford

2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

8/10 - 좋아요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was lovely, just too far from the town
2024년 3월에 5박 숙박함

6/10 - 괜찮아요

Barry Marshall

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a surprise to find asylum seekers housed in this hotel. Although they caused no issues the presence of groups of young men wandering around the hotel was unsettling.
2024년 3월에 4박 숙박함
답변 제공: Senami 님, 2024년 3월 13일
Dear Barry Marshall, thank you for your feedback., which we have shared with the management team who will review it. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better. Kind regards, Senami

2/10 - 너무 별로예요

Felix

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Wenn man vorher wüsste dass es eine Asylunterkunft ist wäre es hilfreich
2024년 3월에 3박 숙박함
답변 제공: Santa 님, 2024년 3월 12일
Dear Felix, Thank you for sharing your feedback. We are sorry that your stay fell short of expectations. Please note that we are unable to share information on any of our guests, as guest privacy and security is a top priority for us. We hope that we can welcome you again in future. Kind Regards,

6/10 - 괜찮아요

Michael

좋아요: 청결 상태, 직원 및 서비스
Nice but the room has several faults such as no batteries in the remote, the safe buttons had collapsed and was unusable and the tap pressure was really low
2024년 3월에 2박 숙박함
답변 제공: Santa 님, 2024년 3월 11일
Dear Michael, thank you for sharing your review. Whilst we are glad to hear you liked our hotel and your room, I'm sorry to hear that your room did not meet our high maintenance standards and negatively impacted your stay. This does not meet our usual high standards and we wish we could have made this right for you during your stay. We do hope you'd consider staying with us again, so we have the opportunity to win back your trust in us. Kind Regards,

10/10 - 훌륭해요

Joyonna R.J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Elina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in unproblematisch. Nettes Personal. Tolles Frühstück.
2024년 3월에 1박 숙박함
답변 제공: Alina 님, 2024년 3월 6일
Dear Elina, thank you for your feedback during your recent stay. We are glad you enjoyed your stay with us. We do look forward to welcoming you again. Kind Regards, Alina

6/10 - 괜찮아요

Janine Corinna

좋아요: 청결 상태, 직원 및 서비스
Personal freundlich, Shuttlebus vom Flughafen zum Hotel, gute Anbindung zu den öffentlichen Verkehrsmittel, Essen ok. Fenster im Hotel nicht zum öffnen, Umgebung schmutzig, keine Toilettenbürste.
2024년 3월에 2박 숙박함
답변 제공: Solari 님, 2024년 3월 5일
Thank you for your feedback, Janine. We are glad to hear your nice feedback regarding the helpful staff of our hotel. However, I would like to express my sincere apology if there were aspects that we fell below expectations that did not give you a good impression. Your feedback is important to us and rest assured it will be addressed with our designated team to improve our service. We appreciate your sharing your concerns, and we look forward to your next visit for a much better stay. Kind regards, Solari.

8/10 - 좋아요

Gowthaman

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They do not accept cash purchase for purchasing food items or Dining except for front desk, but the hotel experience is nice and staff are friendly and helpful
2024년 3월에 1박 숙박함
답변 제공: Kinga 님, 2024년 3월 5일
Hey there, Gowthaman and thank you for leaving us your comments. I am delighted that you have chosen our hotel for your trip. I am pleased that our staff have offered friendly and efficient service making your stay more enjoyable. I am however sorry that some aspects of your stay did not wow you and had an impact on your overall experience. I do hope this will not deter you from visiting us again in the future, as we would love to welcome you back.Kind regards,

8/10 - 좋아요

Sabrina

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was happy with my stay, rooms were nice and clean. I did have an issue with my bedding in my room but a free room upgrade and change was issued so all good
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Corey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was overall pretty nice for a night. Room was clean, staff were nice and accommodating.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Ilhame

2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Elisabeth

좋아요: 청결 상태, 직원 및 서비스
Yes
2024년 1월에 7박 숙박함
답변 제공: Kinga 님, 2024년 2월 20일
Thank you for choosing our Park Plaza Amsterdam Airport for your trip. I am pleased that we had a chance to welcome you to our hotel and that you had a good experience with us. I do hope that we will have another chance in the future to welcome you back.Kind regards,

10/10 - 훌륭해요

Ivanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alles
2024년 2월에 2박 숙박함
답변 제공: Solari 님, 2024년 2월 13일
Dear Ivanna, thank you for your nice feedback! We are thrilled to hear that you enjoyed your whole stay and lovely to read such nice comments! We truly hope you come back to stay with us again very soon. Kind regards, Solari

8/10 - 좋아요

Brian 님, Rocky Hill

좋아요: 청결 상태, 직원 및 서비스
Very nice hotel. But in the middle of nowhere- no shops or restaurants anywhere nearby. Listed as having a laundry facility, but DOES NOT.
2024년 2월에 1박 숙박함
답변 제공: Irene 님, 2024년 2월 6일
Dear Brian, thank you for your review. We are glad to learn that you loved your stay with us. Please note that we offer laundry services, and we are sorry if there was no availability during your stay. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff and property was in good shape. Comfortable.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Mohamed

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Anette

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Arjan

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Schnelles einchecken, schöne Zimmer, gutes Abendessen und freundliches Personal - alles top!
2024년 1월에 1박 숙박함
답변 제공: Irene 님, 2024년 1월 16일
Dear Michael, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

8/10 - 좋아요

Alfred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Some positives some negatives
Convenient hotel near Schiphol. Appreciated the covered car park that leads directly to hotel (though it was quite dark). The staff were friendly. The room was well sound-proofed. Bathroom sufficed though taking a shower gets water onto the outer floor as there is no shower door. Was just a little uncomfortable with many unsavoury looking characters lurking around in the car park and hotel.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Kathryn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Helpful staff
Helpful staff. Lots of security staff - don’t know whether to feel reassured or worried about that
2024년 1월에 1박 숙박함
답변 제공: Eli 님, 2024년 1월 9일
Thank you for your nice message, Kathryn,We are so happy to see you enjoyed your stay with us and that you experienced very friendly service from our staff, especially from our security staff making you feel reassured. Looking forward to you coming again! Kind regards,

8/10 - 좋아요

belinda jane

2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Janine

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Modern eingerichtet, sehr netteres Personal und 24 Stunden Check-In möglich, jedoch teilweise sehr unsauber und die Toilette war ein sehr kleiner separater Raum mit Glastür. Privatsphäre ist daher weniger gegen.
2023년 12월에 2박 숙박함
답변 제공: Olga 님, 2024년 1월 3일
Dear Janine, thank you for your nice feedback regarding the room facilities. However, I'm sorry if there were aspects that we fell below expectations that did not give you a good impression. Your feedback is important to us and rest assured it will be addressed with our designated team to improve our service. We appreciate your sharing your concerns, and we look forward to your next visit for a much better stay. Kind regards, Olga

8/10 - 좋아요

Jessica

2023년 12월에 1박 숙박함

8/10 - 좋아요

Samuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay, lovely room, amazing service however lots of young people with hoodies hanging outside.
2023년 12월에 3박 숙박함
답변 제공: Senami 님, 2023년 12월 20일
Dear Samuel, thank you for your feedback. We are happy you enjoyed your stay with us and also appreciate you pointing out the excellent service you received from the team. We hope to see you again. Kind regards, Senami