My main dislike had to do with the fitness center.
First, the thermostat was set to 75 degrees Fahrenheit. I’ve traveled for 2 decades and this was the hottest I’ve seen a hotel fitness center. I understand managing costs, but that is too warm a temperature to run/workout indoors.
Second, the Peloton did not have an active subscription. Hotels typically configure the bike so patrons can scan a QR code and login for a ride under their personal account.
Third, the Peloton bike was not even connected to the WiFi. I tried and tried, so a moment I logged on to my personal phone hotspot, but then chose not configure the bike via my home credentials. This is not how riding a Peloton in hotel should be done.
This was very disappointing in a Hilton property. I called the desk from the fitness center, of course no one answered. Highly irritating and unbecoming of the brand. I hope this gets fixed.
Some of choose Hilton brand properties particularly for Peloton availability.