외관

홈우드 스위트 바이 힐튼 내슈빌-다운타운 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 636개" "
평점 8 - 좋아요. 1003개 이용 후기 중 227개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 81개" "
평점 4 - 별로예요. 1003개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 22개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Pei-Hsuan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staffs were friendly, the room is clean and spacious
2024년 4월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 18일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

6/10 - 괜찮아요

Karl

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
My main dislike had to do with the fitness center. First, the thermostat was set to 75 degrees Fahrenheit. I’ve traveled for 2 decades and this was the hottest I’ve seen a hotel fitness center. I understand managing costs, but that is too warm a temperature to run/workout indoors. Second, the Peloton did not have an active subscription. Hotels typically configure the bike so patrons can scan a QR code and login for a ride under their personal account. Third, the Peloton bike was not even connected to the WiFi. I tried and tried, so a moment I logged on to my personal phone hotspot, but then chose not configure the bike via my home credentials. This is not how riding a Peloton in hotel should be done. This was very disappointing in a Hilton property. I called the desk from the fitness center, of course no one answered. Highly irritating and unbecoming of the brand. I hope this gets fixed. Some of choose Hilton brand properties particularly for Peloton availability.
2024년 4월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 18일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We have shared your concerns with our team and they are actively working to address them.Please reach out to us directly if there is anything else we can do for you. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Marguerite

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay
2024년 4월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 12일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

6/10 - 괜찮아요

richard

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 12일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very cleans d well appointed. The parking and “valet” service is not good. There was no place to pull up, and we had to find street parking to go inside and talk to the valet, who really did nothing. We parked our own car on the surface lot across the street, took a cart to get our things, and got charged for “valet parking”. They need a better system.
2024년 4월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 9일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Matthew

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super great stay, we forgot our boots there and we live in Canada, within the week of calling back, they fixed the problem and shipped them directly to us. Also, the hotel is a maybe 5-8 minute walk to broadway to its perfect place to get away from the business but super easy to walk too. Very clean as well.
2024년 3월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 7일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Corey

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 3월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 4일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Brittney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was convenient to shopping and eateries, without being in the hustle and bustle of downtown. breakfast was delicious and the style and decor was updated and nice.
2024년 4월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 4일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel staff were very kind and super helpful. The room was very clean and comfortable. Hotel does not include parking, and that should be mentioned in the description. Parking is close to the hotel, but it’s an extra $48.00.
2024년 4월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 4일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 4일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Rebekah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Within walking distance to the Ryman and Nashville Library public parking.
2024년 3월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 4일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

8/10 - 좋아요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 4일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Property was ok. Nothing special.
2024년 3월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 30일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We have shared your concerns with our team and they are actively working to address them.Please reach out to us directly if there is anything else we can do for you. We look forward to welcoming you back in the near future.

8/10 - 좋아요

Wendy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was nice but I only gave 4 stars b/c I had booked a King Suite specifically because I needed the separate working space for Friday. Instead we got there to a Studio King. It made working Friday very inconvenient while my husband was trying to sleep. The hotel refused to refund the price difference in the room also. So I am just out that money. Also, the parking lot next to the hotel...just don't. We parked at 10:30pm on Thursday night and left around 11am Sunday, never once moved my Jeep and they are wanting $373.60 for parking. That parking lot/service is a joke!
2024년 3월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 30일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We have shared your concerns with our team and they are actively working to address them.Please reach out to us directly if there is anything else we can do for you. We look forward to welcoming you back in the near future.

6/10 - 괜찮아요

Stacey

별로예요: 직원 및 서비스
the valet should not even be offered.
2024년 3월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 28일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We have shared your concerns with our team and they are actively working to address them.Please reach out to us directly if there is anything else we can do for you. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

James 님, Munster

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Full size refrigerator. Stove. Nice size room. Very modern and clean.
2024년 3월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 23일
Thank you for the 5 star review!

10/10 - 훌륭해요

Salvatore Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 21일
Thank you for the 5 star review!

10/10 - 훌륭해요

Karen

단체 여행
Loved it!
2024년 3월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 15일
Thank you for the 5 star review!

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of street noise. Other than that, we had an excellent experience
2024년 3월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 15일
Thank you for the 5 star review!

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was great, room was nice. only complaint i have is the music that played 24 hrs straight right out our ground floor bedroom windows.
2024년 3월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 14일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We have shared your concerns with our team and they are actively working to address them.Please reach out to us directly if there is anything else we can do for you. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Valerie 님, Bergenfield

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accessible to many places, safe area amd clean. Small glitch, the sink leaked and slow to drain. Maintenance took care of it.
2024년 3월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 14일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We have shared your concerns with our team and they are actively working to address them.Please reach out to us directly if there is anything else we can do for you. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Fabian

2024년 3월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 4월 4일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

4/10 - 별로예요

Paige

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good location but shower had hair in it and overall not clean room
2024년 3월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 10일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We have shared your concerns with our team and they are actively working to address them.Please reach out to us directly if there is anything else we can do for you. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The sitting area in the lobby was very nice. There's a little store with snacks and things you may have forgotten. Staff was very nice and attentive. The bar and bartender were very nice as well. Hotel is walking distance (10 minutes) to Broadway. Many places to shop and eat too!
2024년 3월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 12일
Thank you for the wonderful review! We look forward to welcoming you Home again soon!

6/10 - 괜찮아요

Heather

2024년 2월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 26일
Thank you for your review.

8/10 - 좋아요

Shelee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the location and room was updated and super clean. Parking was high @ $49 a night and being downtown was loud into the night and woke us up once from a dead sleep. The breakfast was superb and better than most, coffee hot and again super clean and inviting. All in all a good experience.
2024년 3월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 8일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Sandi

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean. Convenient location. Very good continental breakfast.
2024년 2월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 8일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Kim

2024년 2월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 1일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Tamika

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was nice, clean and staff was very friendly

10/10 - 훌륭해요

Rebecca

단체 여행
좋아요: 편의 시설/서비스
Nice clean, large rooms. Convenient, safe location to Broadway. Breakfast was good. We will stay here again!
2024년 2월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 1일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 2월 24일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

8/10 - 좋아요

Christine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’d stay here again for the price…worth the walking distance to Broadway and some other areas.
2023년 12월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 2월 18일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

JAMIE 님, MINNEAPOLIS

2024년 2월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 21일
Thank you for the 5 star review!

10/10 - 훌륭해요

Mollie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 2월 16일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Alexandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, 8-10 minute walk to downtown. The breakfast had a large variety. Staff friendly. Really the only issue was two of the three elevators were broken so a bit of a wait for one but not a huge problem.
2024년 2월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 2월 16일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Wayne

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
The staff was very friendly, the lobby is nice and the rooms are very clean
2024년 2월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 2월 11일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

2/10 - 너무 별로예요

Robin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Over booked us and we had to stay at another hotel the first night. No hot water, and OMG the noise. Train horns, and sirens all night long every night for the three nights we were there.
2024년 1월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2024년 2월 6일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We have shared your concerns with our team and they are actively working to address them.Please reach out to us directly if there is anything else we can do for you. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

clarence d

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2024년 2월 6일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Angela 님, tampa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were friendly, knowledgeable, and was seemed to be enjoying their job. Room was nice. Had small kitchenette. Walking distance to many things. Fairly nice area.
2024년 1월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 31일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Lauren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very clean and nice, good breakfast
2024년 1월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 31일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Julia

좋아요: 편의 시설/서비스
Great location, clean, safe, great breakfast, walk to everything.
2024년 1월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 31일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Elizabeth

2024년 1월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 3월 21일
Thank you for the 5 star review!

10/10 - 훌륭해요

Camryn Juliana Heather

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 1월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 31일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 31일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Richard

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 31일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Danielle

2024년 1월에 2박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 18일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

6/10 - 괜찮아요

Amanda

No valet parking due to weather which is understood but no one at least at the door trying to help us get our bags. Struggling in the snow all alone while my husband goes and parks the car. Also the TVs are not smart TVs so we were unable to watch Netflix, Hulu. ETC…
2024년 1월에 1박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 18일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We have shared your concerns with our team and they are actively working to address them.Please reach out to us directly if there is anything else we can do for you. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Denise

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 18일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very knowledgeable and cordial for anything we wanted or needed. We were in walking distance to Broadway, which made it a bargain. The room was clean and very comfortable.
2024년 1월에 4박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 18일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was fabulous. I was pleasantly surprised at the beautiful building, amenities and service available so close to Broadway. Everyone took great pride in their roles. Breakfast was relaxing before our long days of exploring the area, the rooms were impeccable and service was always polite and helpful. And Tia truly IS the best mixologist around. We appreciated her wisdom in other local eateries. We will definitely be returning!
2024년 1월에 3박 숙박함
답변 제공: Guest Services Manager 님, 2024년 1월 18일
Thank you for taking the time to provide feedback on your recent experience at Homewood Suites. As a valued guest, we greatly appreciate your input as we strive to ensure our guests feel comfortable during their stay. We look forward to welcoming you back in the near future.