Our room cost over $200 for one night and along with our room smelling like dirty feet, waiting at least 10-15 minutes for staff to come to the front desk to check in/out during normal business hours, the staff called the police on a family who asked about a broken card access on a door from the pool to the outside. The staff were aware that the door was broken and they would not allow it to be propped open, which was a safety hazard as there were many kids from a baseball tournament in the pool. When the family asked if they could either fix the door or leave it propped so they could enter quickly if there was an emergency in the pool, the staff became belligerent and 10 policeman showed up to escort them out. The hotel is well aware they are hosting young kids. The kids were crying, traumatized by the totally unnecessary situation. Easily the worst hotel experience in my life, mainly due to staff.