해변에 위치, 일광욕 의자, 비치 파라솔, 비치 타월
예약 가능 여부 확인

더 웨스틴 포트 로더데일 비치 리조트 여행 후기

4 out of 5
더 웨스틴 포트 로더데일 비치 리조트
321 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 540개" "
평점 8 - 좋아요. 1000개 이용 후기 중 219개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 129개" "
평점 4 - 별로예요. 1000개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 47개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location to beach and restaurants. Best breakfast at the beach!
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Patrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The restaurant attached to the hotel is probably one of the best in the area, and the hotel was very clean. The views are great from the rooms and going to the beach is really convient
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Vilkens

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had an awesome stay !!!
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Jean

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
we have stayed here many times. unfortunately, this time it was a little disappointing due to no ice machines on our floor, room service that ever was delivered and no TVs in the bar area.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the beach
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Lindsey 님, Lake Villa

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff were friendly and views were great. Safe location—easily walkable to downtown. Great pool and beach access
2024년 4월에 4박 숙박함

8/10 - 좋아요

Kevin 님, Paterson

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Amazing views and access to beach. Great walkability.
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Ivory Tennille

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything about my stay. The check in with Marla was fast and easy she was really nice and knowledgeable. The rolm was clean . The view of the pool and beach was amazing. The restaurant down stairs lula the staff wasnt all that friendly. My second time going my friend and i walked out after 20 mins of waiting no one ever came to take our order. The food was decent the first time.
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

denise

별로예요: 숙박 시설 상태 및 시설
Service was rude. Would never come back of recommend
2024년 4월에 3박 숙박함
답변 제공: Robert Munn 님, 2024년 4월 12일
Denise-We apologize that you feel that way. We were simply looking out for your safety and the safety of our guests due to our recent encounter. We hope to have the chance to welcome you back and showcase the experience so many rave about.

8/10 - 좋아요

natalia

가족 여행
The bridge between the swimming pool and the beach is a great touch, however, the elevator needs work. The beach, and the clear blue water elevated the experience!
2024년 4월에 4박 숙박함
답변 제공: Property Management 님, 2024년 4월 11일
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 - 훌륭해요

Mohan 님, plantation

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and property
2024년 4월에 1박 숙박함
답변 제공: Guest services. 님, 2024년 4월 9일
Thank you very much for your feedback and excellent rating. We are here for you.

10/10 - 훌륭해요

Jeannette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was superb!!!!
2024년 3월에 7박 숙박함
답변 제공: Guest services. 님, 2024년 4월 8일
Thank you for your feedback and excellent rating. We are here for you!!!

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Guest services. 님, 2024년 4월 8일
Thank you for your excellent rating!!!

4/10 - 별로예요

Margaret

좋아요: 숙박 시설 상태 및 시설
We are told that chairs and towels at the beach and pool are complimentary; however at check out I was informed there is a $75 fee each day for this service! This is ridiculous as that is not complimentary and it was NEVER communicated when we checked in. Additionally, when going to the pool, you are met with a security guard that asks your name and room number to be admitted. and because there is a line with others who can hear you telling the guard, someone used my name to charge cocktails and get towels! I am currently disputing the $54 charge on my credit card! The hotel was clean, and the staff were accommodating but your service protocols are not complimentary and having a security guard at the door entering a pool area makes you feel like you are in a third world country!
2024년 3월에 3박 숙박함
답변 제공: Guest services. 님, 2024년 4월 8일
We are so sorry that you feel this way. Your feedback will be shared with our leadership. We hope you give us another try to truly showcase the best Westin experience.

8/10 - 좋아요

amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall nice
2024년 2월에 4박 숙박함
답변 제공: Guest services. 님, 2024년 4월 8일
Thank you for your feedback and rating. We are here for you!!!

8/10 - 좋아요

Marie-Claude

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super!
2024년 4월에 3박 숙박함
답변 제공: Guest services. 님, 2024년 4월 6일
Thank you so much for your good score!!! We are here for you!!!

10/10 - 훌륭해요

Hanny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
⭐️⭐️⭐️⭐️⭐️
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 4월 4일
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

DORELA

단체 여행
좋아요: 편의 시설/서비스
Great hotel!
2024년 3월에 4박 숙박함
답변 제공: Princess M. 님, 2024년 4월 3일
Dear Dorela, We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to stay in Ft Lauderdale. Love the pool areas, 2 coffee shops, 2 restaurants.. room was great, bed was super comfortable. Staff very efficient and kind. Will definitely come back!
2024년 3월에 2박 숙박함
답변 제공: Princess M. 님, 2024년 4월 3일
Dear Sandra,We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! We look forward to welcoming you back to The Westin Fort Lauderdale soon!

8/10 - 좋아요

Nadia

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel was overpriced for what it was. The furniture was a little dated and there wasn't any update charging ports in the room. Area around the bathroom was quite loud from room above through the exhaust vents in the bathroom. You can hear conversations clear as day.
2024년 3월에 2박 숙박함
답변 제공: Guest services. 님, 2024년 4월 2일
Thank you for your feedback and rating. I will share it with our leadership team.

6/10 - 괜찮아요

Selim

The property is dated and is not very well kept. The windows were dirty with bit droppings on the pane. The property needs a very thorough cleaning and upkeep. This property did not honor my Bonvoy card for points!
2024년 3월에 2박 숙박함
답변 제공: Princess M 님, 2024년 4월 1일
Dear Selim,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback and can assure you that we'll be addressing your concerns with the appropriate team members. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

4/10 - 별로예요

Patrick

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Outdated, very inconvenient as far as the elevators are concerned, very busy and congested hotel, will never stay here again.
2024년 3월에 3박 숙박함
답변 제공: Jaime D. 님, 2024년 4월 3일
Dear Patrick,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We hope to have the opportunity to serve you again should your travels bring you back to the area.

10/10 - 훌륭해요

Yoelvys

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Guest services. 님, 2024년 4월 2일
Thank you for the excellent feedback.

10/10 - 훌륭해요

Jimmy

Courteous service Cleanliness View from the room is amazing Looking forward to returning
2024년 3월에 4박 숙박함
답변 제공: Princess M. 님, 2024년 3월 31일
Dear Jimmy,We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon!

8/10 - 좋아요

Yordanka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The hotel is excellent, but there is a “waiting list” to get chairs an umbrellas in the beach. Today we are number 40 in that list, incredible. Three days in a round and we were unable to get them.
답변 제공: Princess M. 님, 2024년 3월 30일
Dear Yordanka,Thank you for taking a moment to share your experience. It is disappointing to see that we did not exceed your expectations due to the beach chairs. Given our central location our amenities are first come first served. We hope to see you again the next time you return to the South Florida area.

10/10 - 훌륭해요

Autumn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We LOVED this property! Pool was lovely and the food at the outdoor restaurant by the pool was amazing. Beautiful view and awesome clean rooms. Great gym and on the calmer side of the boardwalk. We will def stay again.
2024년 3월에 1박 숙박함
답변 제공: Guest services. 님, 2024년 3월 29일
Thank you so much for your excellent rating and feedback. We are here for you.

10/10 - 훌륭해요

Sonya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good customer service
2024년 3월에 3박 숙박함
답변 제공: Guest services. 님, 2024년 3월 29일
Thank you so much for your excellent service and feedback. We are here for you!!!

10/10 - 훌륭해요

John

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 6박 숙박함
답변 제공: Princess M. 님, 2024년 3월 26일
Dear John,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

10/10 - 훌륭해요

Victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very convenient it’s walkable to all the restaurants.
2024년 3월에 3박 숙박함
답변 제공: Princess M. 님, 2024년 3월 26일
Dear Victoria,We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon!

10/10 - 훌륭해요

Viacheslav

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Westin’s are always a good choice. Room was clean. the location has plenty of food spots. The beach was clean and convenient to cross over too
2024년 3월에 2박 숙박함
답변 제공: Princess M. 님, 2024년 3월 25일
Dear Viacheslav,We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

8/10 - 좋아요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this hotel. Been coming here for 20 years. However, be aware that the resort fee of $44 dolars does NOT INCLUDE the beach umbrellas. The Umbrellas are an extra $32 plus tax a day. First come first serve and not enough to go around. Closes umbrella at 5 pm. There is no parking available near the hotel, so if you drive be prepared to pay $44 per night for valet. We just used Uber! Was great and cheap for 3 people.
2024년 3월에 3박 숙박함
답변 제공: Jaime D. 님, 2024년 3월 25일
Dear Karen,Thank you for your feedback! We are delighted to have welcomed you as our guest and we are thrilled that you enjoyed your stay with us. We hope to see you again!

8/10 - 좋아요

mary anne

좋아요: 청결 상태, 편의 시설/서비스
Trouble with tv and phone. Phone was never fixed after 2 attempts at service.
2024년 3월에 4박 숙박함
답변 제공: Jaime D. 님, 2024년 3월 21일
Dear Mary Anne, Thank you for taking a moment to share your experience. It is disappointing to see that we did not exceed your expectations. I have also communicated your concerns to our Chief Engineer to make sure those were isolated incidents and corrected moving forward. We hope to have the chance to welcome you back in the future for a more enjoyable stay.

10/10 - 훌륭해요

Carlos Jose

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
me gusto mucho el personal muy amable y las habitaciones muy comodas
2024년 3월에 3박 숙박함
답변 제공: Jaime D. 님, 2024년 3월 21일
Dear Carlos Jose,Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to The Westin Fort Lauderdale Beach Resort in the near future!

10/10 - 훌륭해요

Earnest

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
convenient, everything easily accesible
2024년 3월에 2박 숙박함
답변 제공: Jaime D. 님, 2024년 3월 21일
Dear Earnest,We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon

10/10 - 훌륭해요

Madeline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked the pool and the beach.
2024년 3월에 3박 숙박함
답변 제공: Jaime D. 님, 2024년 3월 21일
Dear Madeline,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

6/10 - 괜찮아요

Timothy

좋아요: 직원 및 서비스
the property was not very clean
2024년 3월에 4박 숙박함
답변 제공: Jaime D. 님, 2024년 3월 21일
Dear Timothy,Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We hope to have the opportunity to serve you again should your travels bring you back to the area.

6/10 - 괜찮아요

Stephen

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Traditional double room was beautiful however the towels and pillow cases had a fishy smell to them. Also they limit beach towels to 1 per person so we had to take our room towel to beach to have something to dry off with. Additional charges for $42/day should’ve included umbrella but we discovered umbrella was additional $30 to use. $55/day for valet is outrageous. And attached Lona restaurant dinner was awful never been to ti a worse Mexican restaurant our server was excellent and churros were delicious but salmon was not fully cooked and romaine lettuce was drowning in dressing. Salsa was too sweet and vege fajitas were just basic. Hotel did included 2 complimentary drinks and 1 dessert which was nice but they didn’t offer that at check in. I had to find out on my own. The location was perfect but for the price I will not be staying there again, I couldn’t believe pool and beach chair access closed at 5pm??? With still plenty of daylight to enjoy beach I am confused with how they came up with that closing time?? Even Amish hotel pools open later. For the price limited beach time and rude desk I will not stay or recommend this place again.
2024년 3월에 3박 숙박함
답변 제공: Jaime D. 님, 2024년 3월 21일
Dear Stephen,Thank you for taking a moment to share your feedback with us. We are extremely disappointed that the service you received fell below both your expectations and our standards. All of your comments will be dealt with a management level and relayed back to the hotel. You deserve much better, and we hope that you will give us another chance to welcome you back in the future and provide you with a better experience.

10/10 - 훌륭해요

LINDA

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스
Easy check in. Lovely cleaned street side room facing the ocean. Nice property.
2024년 3월에 1박 숙박함
답변 제공: Princess M 님, 2024년 3월 21일
Dear Linda,We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Gina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at the Westin in Ft. Lauderdale Beach for only one night after a cruise. But enjoyed the hotel and its amenities. The Staff at front desk and at the restaurants were all awesome! Great location.
2024년 3월에 1박 숙박함
답변 제공: Luisa M. 님, 2024년 3월 21일
Dear Gina,Thank you so much for your 5-star rating! We are delighted to have welcomed you as our guest and we are thrilled that you thoroughly enjoyed your stay with us. We hope to see you again!

8/10 - 좋아요

Veronica R

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Jaime D. 님, 2024년 3월 21일
Dear Veronica,Thank you for your rating! We are delighted to have welcomed you as our guest and we are thrilled that you enjoyed your stay with us. We hope to see you again!

10/10 - 훌륭해요

Paola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jaime D. 님, 2024년 3월 21일
Dear Paola,Thank you for taking a moment to share your experience. Your feedback means a great deal to us. We hope to see you again!

4/10 - 별로예요

Christina

가족 여행
Not worth the money at all! Rooms were decent, but the pool was freezing and staff was hit and miss. Some were rude while others were helpful.
2024년 3월에 3박 숙박함
답변 제공: Guest services. 님, 2024년 3월 17일
We are sorry that you feel this way. We hope you give us another chance to truly showcase the best Westin experience.

10/10 - 훌륭해요

Jessica

2024년 3월에 3박 숙박함
답변 제공: Guest services. 님, 2024년 4월 6일
Thank you so much for you excellent rating!!! We are here for you.

10/10 - 훌륭해요

joshua

아이를 동반한 가족 여행
Great location, didn’t realize it was spring break though!
2024년 3월에 2박 숙박함
답변 제공: Jaime D. 님, 2024년 3월 14일
Dear Joshua,We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest, and we’re elated that you enjoyed your stay! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Jeffrey

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great hotel with a pedway across the road to the beach. Location was great with lots of restaurants to explore. Ft Lauderdale beach was good although a little crowded because of it being March break. I would definitely use this hotel again if I’m in the area.
2024년 3월에 1박 숙박함
답변 제공: Property Management 님, 2024년 3월 13일
Thank you for sharing your positive experience with us and with your fellow travelers, Jeffrey! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

2/10 - 너무 별로예요

Hannah

We booked this hotel by mistake and even though we tried to cancel and rebook we were not allowed to do so. We will never stay at a Westin or recommend a Westin again.
2024년 2월에 3박 숙박함
답변 제공: Property Management 님, 2024년 3월 13일
Thank you for taking the time to rate our property. We would like to apologize for the issues you experienced with your reservation. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 - 훌륭해요

Dianne

The staff at the pool bar and restaurant were amazing! They were fun and welcoming and very personable!
2024년 3월에 3박 숙박함
답변 제공: Princess M. 님, 2024년 3월 10일
Dear Dianne,We truly appreciate you taking the time to share your positive experience with us! It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 - 훌륭해요

Javier

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoy our stay
2024년 3월에 1박 숙박함
답변 제공: Guest services. 님, 2024년 3월 10일
We appreciate your feedback and excellent rating. We are here for you!!!

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스
The thermostat in the room didn’t work and the front desk said there was nothing they could do about it.
2024년 3월에 4박 숙박함
답변 제공: Guest services. 님, 2024년 3월 10일
We are so sorry that you feel that way. Our units are not design to produce heat only AC. Thank you for your rating and review. Your feedback will be shared with our leadership.

10/10 - 훌륭해요

Samir

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Property. Location and service were perfect.
2023년 12월에 5박 숙박함
답변 제공: Guest services. 님, 2024년 3월 10일
Thank you for your kind feedback and your excellent rating. We are here for you.