외관
예약 가능 여부 확인

모텔 6 노스 리지빌, 오하이오 - 클리블랜드 인터내셔널 에어포트 - 노스 리지빌 여행 후기

2 out of 5
모텔 6 노스 리지빌, 오하이오 - 클리블랜드 인터내셔널 에어포트 - 노스 리지빌
32751 Lorain Rd, North Ridgeville, OH

이용 후기

6.4
평점 10 - 훌륭해요. 520개 이용 후기 중 90개" "
평점 8 - 좋아요. 520개 이용 후기 중 158개" "
평점 6 - 괜찮아요. 520개 이용 후기 중 121개" "
평점 4 - 별로예요. 520개 이용 후기 중 60개" "
평점 2 - 너무 별로예요. 520개 이용 후기 중 91개" "

6.8/10

청결 상태

7.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

Katherine

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
It is what you would expect from a motel 6. It is very dated, the beds are needing to be replaced. There is a two or three inch drop coming out the door from the stairs that should have a war
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Heather

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Colleen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Had to remind the front desk clerk that you don't announce the room numbers to guests because it's unsafe. He said he didn't. I told him he did and I felt very uncomfortable all night. Ended up moving all movable furniture to behind the door for safety.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 15일
Hi Colleen, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

8/10 - 좋아요

KAYLA

연인과의 여행
좋아요: 직원 및 서비스
First room wasn't clean, front desk quickly moved us and was very apologetic.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Kayla,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 - 훌륭해요

Omar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good property
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Omar,Thank you for the perfect rating!Lilith#Team6

10/10 - 훌륭해요

Wanda

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don't like the cleaning lady every morning at my door knocking..
2024년 2월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 11일
Hi Wanda,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 - 별로예요

Annette

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 7일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Trish

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable Bed. I'm still waiting for a refund for a mite. I don't know how long it takes.
2023년 11월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi Trish,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

4/10 - 별로예요

Charles

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dont stay here.
Room was gross and dirty, hair in the shower, sheets etc. Holes in the walls, a weird splatter/drip on the wall. Wall thermostat didnt work. Our non smoking room smelled very strong like smoke.
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 - 괜찮아요

Gerald

Convient location. Staff need to be more genuine. I made a reservation online in the morning and called to cancel it. The staff member told me it would be taken care of. I made another reservation in the day and when i got there , there two reservations under name. Not good.
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi Gerald,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

10/10 - 훌륭해요

Cynthia

좋아요: 숙박 시설 상태 및 시설
Like
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi Cynthia,Thank you for the perfect rating!!Lilith#Team6

6/10 - 괜찮아요

Ernardo

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

8/10 - 좋아요

Callum

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a bad roadside hotel! Bed was clean and comfortable, shower was hot (water pressure isn't great, but it's fine), cheap, gas nearby, right off the interstate. Perfect for the night I needed it.Thanks!
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 9일
Hi CallumThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 - 훌륭해요

Luella

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Will stay again if in the area
Easy check in Super friendly staff
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 28일
Hi Luella, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 - 좋아요

Tim

2023년 9월에 1박 숙박함

8/10 - 좋아요

Nicolas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 18일
Hi Nicolas,Thank you for positivley rating your stay!Lilith#Team6

6/10 - 괜찮아요

Bruce

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

8/10 - 좋아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was way smaller than any hotel I’ve ever seen.
2023년 9월에 1박 숙박함

4/10 - 별로예요

Naomi

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 청결 상태
The rooms are supposed to be smoke free and have signs for it everywhere but our room reeked of cigarette smoke.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 11일
Hi Naomi,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 - 좋아요

Anna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Antwan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room comforter had holes in it. The smell of the room was unbearable. The people at the front desk don’t know how to have small talk or make any kind of conversation. The time on the tvs were wrong and vending machines don’t work.
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 5일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 - 좋아요

Adrienne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

8/10 - 좋아요

Peggy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was pleases to find it quiet even though it is located on a busy road. Staff was pleasant and helpful.
2023년 8월에 6박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 28일
Hi Peggy,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 - 괜찮아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good except when i use your ap to pay cash at check-in they would honor that, instead they just applied it through my credit card that was securing the room reservation. It kinda pissed me off!
2023년 8월에 1박 숙박함

4/10 - 별로예요

Juan

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Smelled like cigarettes and was not clean
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Juan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 - 너무 별로예요

Nathan C

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paid $37 to be upgraded from a smokking double to a nonsmoking queen. After check in discovered room and especially bathroom smelled badly of cigarettes smoke.
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 15일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 - 괜찮아요

James

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Pamela

가족 여행
2023년 7월에 1박 숙박함

4/10 - 별로예요

Doris

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Was only staying because the rates were cheap but was charged a breakage fee that wasn't returned...the room was crap before check-in
2023년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 17일
Hi Doris,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 - 훌륭해요

Janet

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very easy access to property, near nice medical facility, pet friendly, and parking right at your door. Have stayed here 4 times this summer. Great location.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 10일
Hi Janet, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

2/10 - 너무 별로예요

scott

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bed bugs my daughter is covered in insect bites literally slept in our car in the parking lot
2023년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 10일
Hi Scott, We take bed bugs reports very seriously and sincerely apologize for your experience.  Please know that we are on high alert regarding all reports of pest and are mindful to monitor our rooms in order to address and treat for any issues if we discover them. Thank you again for bringing this matter to our attention and we appreciate your patronage. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us. Maz K. #Team6

10/10 - 훌륭해요

Corey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worth the price
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 4일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 - 괜찮아요

CARLOS

2023년 6월에 2박 숙박함

2/10 - 너무 별로예요

Darius

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
NEVER AGAIN!
Terrible Terrible TERRIBLE service.. checking in was a headache. the place wasn't busy at all, and had several vacancies, yet i was still assigned a crusty dusty room that reeked of cigar smoke. There's an Indian or Middle Eastern guy who works the desk, he's rude as hell and unnecessarily cantankerous. I would never recommend this specific location, specifically because of him. Don't stay here if you can help it. Sleeping in your car would be a better experience, trust me.
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 4일
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 - 괜찮아요

Cynthia

좋아요: 청결 상태, 직원 및 서비스
Good for an emergency stay or on a tight budget
All of the staff was very friendly and polite. The motel itself was exactly what the price reflects, just a bare bones motel. Mostly everything just seemed old, not gross. Our biggest complaint was the bed was the most uncomfortable bed I've ever slept on lol. It was so thin and sinky I almost considered sleeping in my car. But, for a brief overnight amidst a road trip it served its purpose. The bathroom area was clean and water pressure and temp great.
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 26일
Hi Cynthia,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Brandon

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Extremely disappointed with this property. I would have never booked here if I had known how bad it was.
2023년 6월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 26일
Hi Brandon,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Emma

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Grover

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Attempted extortion.
Well the check it was terrible. The clerk tried to get us to pay more money. He said they didn’t have the rooms I payed for available. He was refusing to check us in at first until I said don’t to have an agreement with hotels.com to accommodate their guests as well. Finally after an argument he agreed to check us in. Then we got to our room and it was exactly what we booked. So he was just trying to extort money from us.
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 19일
Hi Grover, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

8/10 - 좋아요

Richard C Kresley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was easy to get to
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 19일
Hi Richard, Thank you for positively rating your stay!! Maz K. #Team6

6/10 - 괜찮아요

Cassie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Location was extremely convenient to the Ohio Turnpike, however, we rented 2 rooms: one the toilet clogged, on just about every flush, and the second room the thermostat was broken and we had to get another room. Overall, the room was clean and the staff was friendly it was just the facility issues that lowered our ratings on this location.
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 6월 13일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 - 너무 별로예요

Kathryn

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The first room was very first and smelly the floors and bed linens were not washed just threw back on there for the last person staff waited for me to walk away to put everything back together and leave the room
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 22일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 - 너무 별로예요

Michelle

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The night attendant was angry that I didn't like my room. He was slightly disrespectful in the beginning but towards the end it was better. There were bugs, dirty towels and maintenance malfunctions in the rooms. I will not stay here again and for the price, you can definitely find a better hotel.
2023년 5월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 15일
Hi Michelle,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

2/10 - 너무 별로예요

Edward

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Crappy stay
Door lock battery died, staff refused to give me a new room, they said they woukd let me in the room if i left but asked i dont leave as much so they dont have to let me in all the time. The air conditioner was stuck on cold and high. Talk about feeling like your in a meat freezer. Cigarette burns all over the bed covers. Smelled like a smokers special even though i was in a nonsmoking room. Light bulbs out in the room (not a hug deal but annoying)
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 24일
Hi Edward,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 - 좋아요

Émilie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très propre et collé à un restaurant déjeuner et un Macdonald. Proche d'une entrée d'autoroute. Très bien pour le prix.
답변 제공: Nancy Y. 님, 2023년 4월 11일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 - 괜찮아요

Samir

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Madison

2023년 3월에 1박 숙박함

6/10 - 괜찮아요

John

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 2월 23일
Hi John,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - 훌륭해요

Trina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay again
Low key
2023년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 2월 23일
Hi Trina,Thank you for the perfect rating!!Maz K.#Team6

8/10 - 좋아요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a nice place to stay convenient location to where we were visiting. The first rooms heat didn’t work but that was quickly rectified and we got a new room. They serve coffee yet there’s none in the rooms. Comfortable stay.