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Reviews of Tocen Goshoboh

4.5 out of 5
Tocen Goshoboh
858 Arima-onsen, Kobe, Hyogo-ken

Reviews

9.4

Exceptional

Rating 10 - Excellent. 483 out of 681 reviews" "
Rating 8 - Good. 165 out of 681 reviews" "
Rating 6 - Okay. 23 out of 681 reviews" "
Rating 4 - Poor. 7 out of 681 reviews" "
Rating 2 - Terrible. 3 out of 681 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amnon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is magical
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t think of a single thing I would change. It was such a special experience and I feel so lucky to have stayed a night here
Stayed 1 night in Apr 2024

8/10 Good

naoky, kailua

Traveled with family
Liked: Amenities, property conditions & facilities
Good service and good facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sae

Incredible amount of care and attention to detail
Stayed 1 night in Mar 2024

10/10 Excellent

Mayuko

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were spacious and beautifully decorated. Multiple levels and stairways made it confusing. Onsen was on the smaller side. The staff was extremely accomodating and nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Chun Ming

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sin

Liked: Cleanliness, staff & service, property conditions & facilities
All the staffs are helpful, smart & thoughtful. I have no problem to communicate with them in English. Overall I had a pleasant experience in this hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Mike

Stayed 3 nights in Jan 2024

10/10 Excellent

Hubert

Traveled with family
Liked: Cleanliness, amenities
The staff is very friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Wing Yan Emily

Stayed 1 night in Dec 2023

10/10 Excellent

Yang

Stayed 1 night in Dec 2023

10/10 Excellent

LOKHEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A traditional onsen hotel with special design. Dinner and breakfast are excellent. Onsen is perfect. Highly recommended! Thanks all the hotel staff.

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK but the room was dark and old. The food service was average. Nothing special.
Stayed 1 night in Nov 2023

8/10 Good

I-shan

Stayed 1 night in Nov 2023

10/10 Excellent

JINHOE

Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

10/10 Excellent

Koichi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Japanese style traditional hotel.
Stayed 1 night in Nov 2023

6/10 Okay

Sharifah Melanie binti

Stayed 1 night in Nov 2023

10/10 Excellent

Zhi Yuan Ivan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale onsen hotel with best in class services. Staff would remember your group; extremely polite and a unique onsen experience. Highly recommended! Thank you to the staff for making our stay such a memorable one.
Stayed 1 night in Nov 2023

10/10 Excellent

Chui

Stayed 1 night in Nov 2023

10/10 Excellent

Ling Ling

Stayed 2 nights in Nov 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience ever! We love this hotel so much. Staffs are very friendly and helpful, always willing to help. The hotel is very traditional, so it gives you an unforgettable experience. We did enjoy it very much and would like to revisit again.

8/10 Good

wa ho

Stayed 1 night in Nov 2023

10/10 Excellent

Chang Ming

Stayed 2 nights in Oct 2023

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each room has collection of antiques all different which is very nice touch. Within walking to Arima Onsen station which is another plus
Stayed 1 night in Oct 2023

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, the rooms are beautiful and well appointed. Both dinner and breakfast were outstanding; taste, quality and presentation exceeded our expectations. They provide a yukata as well as toothbrush, hairbrush and razors with shaving cream. The private onsen was a great experience, both the silver and gold baths are fantastic, very few people when we used it and one time was just for us. Very attentive and helpful staff at the front desk. Highly recommended.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional updatedJapanese Ryokan
We had a beautiful large room with a separate sitting area and another area with two electric massage chairs and a full bathroom. The onsen (hot bath area is exactly what we were looking for. My only complaint is that the room has no view and you could not open the curtains. The food was excellent
Stayed 3 nights in Oct 2023

10/10 Excellent

Edmond

Stayed 1 night in Oct 2023

10/10 Excellent

Keiko, Honolulu

Traveled with partner
It was such a wonderful experience!!! All the staff was very attentive and very professional. This old historical building was so awesome to stay, very quiet environment. We did really had a memorable trip to Arima Onsen just because this ryokan we choose. Thank you so much.
Stayed 1 night in Sep 2023

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

R

Stayed 2 nights in Sep 2023

10/10 Excellent

Kiichi

Stayed 1 night in Sep 2023

10/10 Excellent

Yerin

Stayed 1 night in Sep 2023

10/10 Excellent

Sanyo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, great food and service. Thank you!
Stayed 3 nights in Sep 2023

10/10 Excellent

CHUI SHAN

Stayed 1 night in Sep 2023

10/10 Excellent

Jin ou

Stayed 1 night in Aug 2023

10/10 Excellent

Mei po

Stayed 1 night in Aug 2023

10/10 Excellent

Helen

Stayed 2 nights in Aug 2023

10/10 Excellent

Erryn

Stayed 3 nights in Jul 2023

10/10 Excellent

yi

Stayed 1 night in Jul 2023

10/10 Excellent

Takeshi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Onsen Ryokan
This is very authentic Onsen-Ryokan but has convenient electronic features such like room can be locked key-less. All remotes in the room are packed in disposable cases. Staffs are very helpful and friendly. Inside courtyard garden is well treated. Bath tubs have natural hot springs which was we looked for this trip. I strongly recommend, and will come again for next chance.
Stayed 1 night in Jul 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful! We wished we could have stayed another night! The onsen was so clean and peaceful! The accommodations were exceptional and the food fantastic! We are so happy we stayed here!!! There was no language barrier. There was always an employee who could speak English. Thank you!!
Stayed 1 night in Jul 2023

10/10 Excellent

Bin, CUPERTINO

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very hospitable. It will be great if the staffs serving for dinner and breakfast can speak more English.
Stayed 1 night in Jun 2023

10/10 Excellent

yoonju

Stayed 1 night in May 2023

10/10 Excellent

May May Betty

Stayed 3 nights in May 2023

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Vicky

Stayed 1 night in May 2023

8/10 Good

Hock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except the wifi is extremely poor.
Stayed 1 night in May 2023

10/10 Excellent

Qian

Stayed 1 night in Apr 2023

10/10 Excellent

HUIEUN

Stayed 1 night in Apr 2023