외관

파크 플라자 컨트리 홀 런던 여행 후기

4 out of 5
파크 플라자 컨트리 홀 런던
1 Addington Street, London, England

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1459개 이용 후기 중 1012개" "
평점 8 - 좋아요. 1459개 이용 후기 중 336개" "
평점 6 - 괜찮아요. 1459개 이용 후기 중 60개" "
평점 4 - 별로예요. 1459개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 1459개 이용 후기 중 21개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

HOON

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
the best honeymoon hotel
I'm here for my honeymoon. Thank you so much for preparing sparkling wine and a sincere letter. It was the best accommodation for this trip. If you have friends traveling to London, I would recommend it.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Sunghoon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Kihyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Seunggyu

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

YONG WON

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

4/10 - 별로예요

JUNGJOO

2023년 4월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a decent place
2023년 4월에 4박 숙박함
답변 제공: Irene 님, 2023년 4월 21일
Dear Guest, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

10/10 - 훌륭해요

Hye-min

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Byun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 3박 숙박함

8/10 - 좋아요

YONG WON

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
교통과 근접성이 좋은 호텔~
교통이 뭐낙 좋은곳이여서 만족스러운 호텔~~ 위생,친절등 대부분 만족스러운곳. 아쉽다면 겨울이여서 그런지 실내온도...
2022년 11월에 4박 숙박함

10/10 - 훌륭해요

EunKyung

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
4인가족 주니어 스위트 이용했습니다. 조금은 반신반의하고 체크인했는데 너무 만족했어요. 룸상태 넘넘 청결했구요. 제가만난 직원들 친절함 장난아니였어요. 요청사항들 바로바로 해결됐구요. 위치는 정말 대만족이에요.담에 기회되면 또 이용하고싶습니다
2022년 7월에 4박 숙박함

2/10 - 너무 별로예요

Woojin

2022년 6월에 4박 숙박함

10/10 - 훌륭해요

DAHOON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and great room. Could not imagine a better room. Very pleased with everything... absolutely everything. Everyone was very accommodating and pleasant. I had a special request for my 20 yr anniversary, and staff greatly assisted- very pleased! The one and only downfall the Mrs. and I noticed, -hope i do not offend anyone- when we asked questions about locations, restaurants, the area etc. it was not understood due to the level of staff who are obviously not locals. I tried a few times to talk to the staff on hand and no one could understand the simple questions asked so we asked people who were outside of the hotel. Aside from language barrier (odd for UK) everything was just great! really it was great.
2024년 3월에 2박 숙박함
답변 제공: Olga 님, 2024년 3월 27일
Dear Steve, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We hope to see you again soon. Kind Regards, Olga

10/10 - 훌륭해요

Manuel Adan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente hotel, es la segunda vez que me hospedo ahí… súper bien ubicado, habitaciones de buen tamaño.
2024년 3월에 2박 숙박함
답변 제공: Kristine 님, 2024년 3월 27일
Dear Manuel,Thank you for taking a moment to share your experience. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.Kind Regards,Kristine

10/10 - 훌륭해요

adriana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great and the location is excelente , the room Are very good, I will Definitely stay here ea h time I come to London
2024년 3월에 1박 숙박함
답변 제공: Olga 님, 2024년 3월 26일
Dear Adriana, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We hope to see you again soon. Kind Regards, Olga

10/10 - 훌륭해요

Dr. Björn Ulrich

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Toller Aufenthalt
2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Manuel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 3월에 4박 숙박함
답변 제공: Alina 님, 2024년 3월 26일
Dear Manuel, thank you for your great feedback. It is great to hear you loved the location as well as the service our staff has provided. Delivering outstanding customer service is a top priority to us, so we're glad you were very happy with the service. Kind regards, Alina

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 4박 숙박함

8/10 - 좋아요

diana

Was very nice , clean , very welcoming and great staff
2024년 3월에 4박 숙박함
답변 제공: Eli 님, 2024년 3월 22일
Thank you for your nice comment, Diana,We are so happy to see you enjoyed your stay with us. Nonetheless, we are sorry to see that your stay didn't quite live up to a 5/5 experience - which is always our aim. We hope we have another chance to welcome you and deliver a 5/5 experience in the future. Kind regards,

10/10 - 훌륭해요

Holly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Another great stay. Fab breakfast. Friendly staff. Will return
2024년 3월에 2박 숙박함
답변 제공: Santa 님, 2024년 3월 20일
Dear Holly, thank you for sharing your review. We are delighted to hear you enjoyed your stay with us and that your liked our hotel and our breakfast service in particular. We look forward to welcome you back soon! Best wishes,

10/10 - 훌륭해요

Frauke Sophie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms, good breakfast and nice service. Moreover you can check-in and check-out via app.
2024년 3월에 3박 숙박함
답변 제공: Marylin 님, 2024년 3월 20일
Dear Frauke, thank you for your feedback. It is great to hear that you enjoyed your stay with us and look forward to welcome you back. Best regards, Marylin

6/10 - 괜찮아요

Lynn

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
The location of the property is convenient. We were traveling with 2 small children and received earlier check in which was appreciated. We were not offered a room up grade....we had a Double bed room and a pull out couch which was not comfortable at all for adults. The staff is not overly friendly at all. We had to ask for our garbage to be cleared on 3 separate occasions and requested garbage bags which never arrived. We had coffee and complimentary water on the first 2 days but there were never replenished for our remaining 8 days. Our dining experiences were fine but breakfast buffet in far too expensive for children - We were charged $25 pounds per child? That was ridiculous. We love London but would not return to this property. Perhaps we were the unfortunate unlucky ones this visit to this location.
2024년 3월에 10박 숙박함
답변 제공: Solari 님, 2024년 3월 19일
Dear Lynn, thank you for your review. We are truly disappointed to learn that your experience has not been up to your expectations. Please rest assured we work extremely hard to deliver excellent experiences, and we are saddened that you felt differently on this occasion. Please rest assured we are in contact with our hotel team to investigate further what happened. We would love to welcome you back soon to have another opportunity to meet your expectations. Kind Regards, Solari

10/10 - 훌륭해요

Zrinka

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schönes Hotel mit super Anbindung an die öffentlichen Verkehrsmittel. Das Personal ist sehr freundlich und hilfsbereit. Schneller Check in und out!
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Dawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the location, speed of check-in and elevators.
2023년 12월에 2박 숙박함
답변 제공: Senami 님, 2024년 3월 19일
Thank you Dawn for your feedback. We are happy you enjoyed your stay with us. We look forward to welcoming you back. Kind regards, Senami

10/10 - 훌륭해요

Beth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful property and staff. Quiet. Safe. Easy location to tubes. Amazing breakfast.
2024년 3월에 4박 숙박함
답변 제공: Senami 님, 2024년 3월 19일
Dear Beth, thank you for your feedback. We are pleased you enjoyed your stay with us. We look forward to welcoming you back. Kind regards, Senami

8/10 - 좋아요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The receptionists were really friendly and helped us very well with everything we needed or got tips for us where we should go and watch to have the best experience in London.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Raquel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Localización perfecta, limpieza excelente, sofá cama Incomodisimo
2024년 3월에 3박 숙박함
답변 제공: Olga 님, 2024년 3월 18일
Dear Guest, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. We are disappointed to know that you have experience of the non-comfy sofabed. Please rest assured that we will consider your feedback to improve. We will make it our mission to wow you on your next visit. Kind Regards, Olga

10/10 - 훌륭해요

Benito

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was AMAZING! First time ever in London and I absolutely loved it here ! 5 stars does not do it justice . From customer service to cleanliness to even the restaurant! Everything was more than I could ever ask for !
2024년 3월에 6박 숙박함
답변 제공: Mimi 님, 2024년 3월 18일
Thank you for sharing your review, Benito. We appreciate your comments and we are really delighted that you impressed by our customer service. We truly hope we can continue to impress you on your next stay. Kind regards,

10/10 - 훌륭해요

Damien

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super hôtel, accueil et personnel très sympathique. Proche du métro, du big Ben et de la London eye
2024년 3월에 3박 숙박함
답변 제공: Solari 님, 2024년 3월 18일
Dear Damien, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the helpful staff. We look forward to welcoming you back. Kind regards, Solari

10/10 - 훌륭해요

Olatunde 님, Richmond

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location very close to the Waterloo station where you can get London Underground and Trains. Also walking distance to Big Ben and other London sights. The property is kids friendly and the breakfast was great with lots of options. Didn’t get a nice view but hopefully some other time. The checkin and checkout was a breeze. We arrived earlier than check in time and they were able to give us a room to settle in.
2024년 3월에 2박 숙박함
답변 제공: Olga 님, 2024년 3월 18일
Dear Olatunde, thank you for choosing our hotel and taking the time to share your positive experience. We are excited that you enjoyed your time with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We hope to see you again soon. Kind Regards, Olga

8/10 - 좋아요

Derick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean hotel, but if I had to come back I would stay at the Park Plaza directly across the street. If you are looking for a nice, quite hotel this one is great. If you want more food options and a larger bar area, the one across the street is better.
2024년 3월에 7박 숙박함
답변 제공: Senami 님, 2024년 3월 15일
Dear Derick, thank you for your feedback. We are glad you enjoyed your stay with us. We look forward to welcoming you back or to welcoming you to our sister hotel for another experience. Kind regards, Senami

10/10 - 훌륭해요

Jocelyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El hotel es muy bonito, sus instalaciones limpias y cómodas. La habitación estaba excelente!! Fuimos en familia y la estancia fue muy agradable. La ubicación es perfecta para salir a caminar, a pocas cuadras del London eye y big ben. Y bien conectado a las rutas de transporte, gran ubicación!!
2024년 3월에 2박 숙박함
답변 제공: Irene 님, 2024년 3월 15일
Dear Jocelyn, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was very convenient. The staff was very helpful.
2024년 3월에 1박 숙박함
답변 제공: Olga 님, 2024년 3월 12일
Dear Mark, thank you for taking the time to write a review. We truly appreciate your nice comments about our room facilities and helpful staff. We look forward to welcoming you back. Kind regards, Olga

4/10 - 별로예요

Matthew

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스
Despite asking on numerous occasions, housekeeping did not make up rooms until at least 2-3pm every day. Good hotel if you have all day plans. Not for long term guests who want to come and go. Won’t stay again.
2024년 3월에 7박 숙박함
답변 제공: Santa 님, 2024년 3월 12일
Dear Matthew, thank you for sharing your review. I am saddened to read your comments regarding our Housekeeping team, particularly as our friendly and attentive service often receives the most praise from our guests. Please accept my sincere apologies for any inconvenience caused. This does not meet our usual high standards and we wish we could have made this right for you during your stay. We do hope you'd consider staying with us again, so we have the opportunity to win back your trust in us. Kind Reagrds,

10/10 - 훌륭해요

Samantha Elisabeth

좋아요: 직원 및 서비스, 편의 시설/서비스
Das Hotel hat eine super Lage für Ausflüge,.... Die Nähe zum Bahnhof ist auch sehr von Vorteil. Die Zimmer waren zum Teil nicht ganz sauber bzw etwas abgewohnt. Aber weit weg von schmutzig. Bei Ankunft war leider das dritte Bett nicht gemacht, aber innerhalb von 5min kam jemand. Somit möchte ich den Service (bis auf die 1 Dame am check inn) sehr hervorheben. Auch eine extra Decke wurde am 2ten Tag sofort gebracht. Die Rezeption war sehr nett umd zuvorkommend.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

MA CORAZON D

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great time. Staffs are accommodating, pleasant and fast responding to our requests. Appreciate the service.
2024년 3월에 7박 숙박함
답변 제공: Irene 님, 2024년 3월 15일
Dear Ma, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

10/10 - 훌륭해요

Sara 님, Östersund

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location nearby London Eye and Westminster Bridge. Clean and nice, very convenient with digital key. I love the Big bath towels, the only thing I missed was a soap in a bottle, who really uses hard soaps nowadays? Great hotel with good location.
2024년 3월에 4박 숙박함
답변 제공: Mimi 님, 2024년 3월 11일
Hello Sara, thank you for sharing your feedback with us. We are very delighted to see you found the location perfect to the main attractions and loved our bath towels. We are sorry to hear you were not impressed with our hard soap; thank you for suggesting bottled soap and bringing this to our attention. We hope to see you again on your next stay.

10/10 - 훌륭해요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fanrastic hotel and freat staff!!
2024년 3월에 3박 숙박함
답변 제공: Mimi 님, 2024년 3월 11일
Dear Martin, thank you for your lovely comment. We are so happy to see you had a fantastic time and we hope you will visit us again. Best regards,

8/10 - 좋아요

Elizabeth 님, Harrisburg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was in the perfect location and provided easy access to the tube, Westminster, many shops and restaurants. The fitness area was great as was the daily breakfast.
2024년 3월에 4박 숙박함
답변 제공: Senami 님, 2024년 3월 11일
Thank you, Elizabeth for your feedback. We are happy to learn you enjoyed your stay with us and also enjoyed using the facilities. See you again soon! Kind regards, Senami

10/10 - 훌륭해요

kate

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff here were kind and accommodating. They allowed us to check in early after our red eye. When we asked for a fan, it arrived within minutes. Hotel is in a very convenient area
2024년 3월에 4박 숙박함
답변 제공: Solari 님, 2024년 3월 8일
Dear Kate, thank you for your nice feedback! We are thrilled to hear that you enjoyed your whole stay and lovely to read such nice comments! We truly hope you come back to stay with us again very soon. Kind regards, Solari

10/10 - 훌륭해요

Shannon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Uwe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
alles super
2024년 3월에 3박 숙박함

8/10 - 좋아요

Kelly L

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Restaurant staff were very friendly and food, especially salmon and avocado salad, was tasty. Located centrally and very close to Waterloo Station. Will stay again.
2024년 2월에 5박 숙박함
답변 제공: Senami 님, 2024년 3월 6일
Thank you Kelly L for your feedback. We are happy you had a great experience with us. We look forward to welcoming you back. Kind regards, Senami

10/10 - 훌륭해요

Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Monica

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to all the main attractions. A bit outdated but overall fine.
2024년 2월에 3박 숙박함

8/10 - 좋아요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice view over Waterloo station
2024년 2월에 1박 숙박함

4/10 - 별로예요

Amar 님, Tunbridge Wells

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed in a room on the 13th floor for a business event. The staff were polite and courteous, however the shower handle was broken so had the joys of a freezing cold, or boiling hot shower, with a shower head that was missing most of its working nozzle’s. I’m assuming the building is scheduled for a refurb soon though. Great view and location if you’re sight seeing though, but not the best if staying for business with an eye on any value for money.
2024년 2월에 1박 숙박함
답변 제공: Kinga 님, 2024년 3월 5일
Thank you for your feedback, Amar. I am pleased to read your comments about your experience. It is great that you have enjoyed your stay with us and found our staff to be polite and courteous. I am however sorry to hear about the issue with our shower, I wish we had learned about this during your stay so that our team would be able to help make your stay more comfortable. I do hope that we can have another opportunity to welcome you back in the future and exceed your expectations.Kind regards,

8/10 - 좋아요

Natasha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, staff was very friendly, and the breakfast was delicious. The room was a little dated and the walls were pretty scuffed up.
2024년 2월에 4박 숙박함
답변 제공: Eli 님, 2024년 2월 29일
Thank you for your message, Natasha,We are glad that you enjoyed our breakfast at our hotel and that you experienced very friendly service from our staff. Nonetheless, we appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience. We hope, despite this inconvenience we have another chance to welcome you and deliver a 5/5 experience in the future. Kind regards,