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스테이브리지 스위트 체서피크, IHG 호텔 여행 후기

3 out of 5
스테이브리지 스위트 체서피크, IHG 호텔
709 Woodlake Drive, Chesapeake, VA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 368개 이용 후기 중 192개" "
평점 8 - 좋아요. 368개 이용 후기 중 101개" "
평점 6 - 괜찮아요. 368개 이용 후기 중 32개" "
평점 4 - 별로예요. 368개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 368개 이용 후기 중 19개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

kathleen

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very helpful
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family came down for admitted Student Day at NSU. Staff was super friendly before I even arrived. I ran into an issue right before we were going to check out and I was able to extend my check out time shortly which allowed me to rectify my issue and then hit the road.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

kathleen

가족 여행
좋아요: 편의 시설/서비스
Joe, front desk has been extremely helpful to my visiting family from Maryland. My sister is wheelchair bound. He has been patient and accommodating to my family. He is also very Pleasant.
2024년 3월에 8박 숙박함

6/10 - 괜찮아요

Mayah

가족 여행
The facility overall seemed ghetto. Noisy guests and kids. The bathroom fan blew out a cigarette smoke from another close by guest. The breakfast wasn't good. The fruit wasn't fresh and the juice was watered down, how cheap! I would not come back ever.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Logan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly, and our room was clean. However, the elevator constantly smelled like marijuana.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Riquel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They didn’t have any bacon for breakfast
2024년 1월에 1박 숙박함

8/10 - 좋아요

Skydaira

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of my favorite places to visit
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Chyna

It was good
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Marisol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jackira

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Me and my family had a ball
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Janta

2023년 12월에 1박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

4/10 - 별로예요

Chelsey

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Spa was broken and nobody bothered to mention it when we checked in or we wouldn't have, soda didn't work, breakfast bar poorly stocked, free toiletries and decent beds.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Leigh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property and rooms were clean. The staff was really helpful and nice. There were quiste of few people who lived there for at least half of the year and has created a community at the hotel. The laundry was free but the machines were moldy and some were broken and appeared to have been broken for a while.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Frederick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lots of bang for your buck!
The front desk associate who checked us in was wonderful, friendly and helpful. It was late at night and we were tired. The overnight associate didn't know what to do to help us when I told them that our A/C was not cooling properly. There was no on call maintenance staff, but I wonder if they could have offered us a fan, checked on us in the morning or called a manager? There were no other rooms available and I understand that. At least hotels.com gave us a little credit to help make up for it. Breakfast was great with a surprising variety of foods, including soy milk and chicken sausage. The make-your-own yogurt parfait was delicious! The coffee was good. Hotel staff we bumped into we friendly and polite. The hotel interior and exterior are attractive. Comfy seating. I would have enjoyed the gas fireplace if it was colder outside. Our room was quiet. This little place has a LOT of amenities. I worked some while my husband attended a training and I appreciated the fast, reliable wi-fi and the desk with a comfortable desk chair. I used the business center to print some things out. We bought snacks and drinks from the little snack bar. We and our cat really appreciated having the couch. The beds were really comfy. I liked having Dove products, which I use at home, and they were mounted in pump bottles rather than individually packaged, so they were more environmentally friendly. Kitchen was great. Unfortunately, I didn't have time for the pool or whirlpool.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Edwin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness and friendly staff.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Sharisse

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The customer service was great! My family had plenty of space and the amenities were lovely. My only issue is that the ventilation system needs cleaning. There was a ton of dust by the air conditioning system in our room and by the pool area.
2023년 10월에 3박 숙박함

8/10 - 좋아요

Deniro

출장 여행, 가족 여행
좋아요: 편의 시설/서비스
Good
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Shelly was amazing and helpful. Even though she was Cowboys fan. Lol The staff and amenities were all top notch. We will definitely will be back because Shelly also signed us up for the rewards program which we will take full advantage off. Love IHG!! See you next time.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Shenequa

좋아요: 청결 상태
Everything was fine
2023년 8월에 7박 숙박함

10/10 - 훌륭해요

Wilma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
Family's Staycation
I did a staycation. I wanted to enjoy a pool and spa before the summer ends. My first reaction walking through the door was "Wow it smells good in here lol." The front desk clerk was nice. I checked in late but still had to wait on the room( not long). The overall appearance was ok. The rooms could have been cleaner, the sheets had stains, the shower still had hair and stains, holes in the doors. I did my extra cleaning to the room and felt a tadbit better. The pool was great but the hot tub didn't work :(. Breakfast was good the next morning. The staff was really nice though. I would return and recommend to others.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

JENNIFER

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Krystal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet, and friendly staff. Stayed a week here and had an amazing time.
2023년 7월에 7박 숙박함

10/10 - 훌륭해요

brandy

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
Pleasantly surprised our room was very nice and large. Joe at the front desk was very friendly and helpful....actually all of the staff were. Nice selection at breakfast. Only a few issues with a weird smell in the hallways and the shower curtain rod was broken in one ofbthe bathrooms.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Anastasia

아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We were there during 90 degree weather pool was not functioning for almost 2 days… something about the chemicals… another day we were woken up by the fire alarm a little before 7am..they were trying to fix it for over an hour! Very inconvenient for us trying to have a relaxing few days!😡
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Leticia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They ran out of at early however it’s was a great stay
2023년 7월에 2박 숙박함

8/10 - 좋아요

Irmina

좋아요: 청결 상태, 직원 및 서비스
Service very good, bathroom not of the highest quality, old carpet floors, comfortable beds. Overall 4 stars.
2023년 7월에 8박 숙박함

10/10 - 훌륭해요

Phyllis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Autumn

2023년 7월에 1박 숙박함

8/10 - 좋아요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

ROY

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This place was infested with roaches in the 2 bedroom suite. We were placed in another room and that was infested with roaches as well. The employees were very helpful in putting us in separate rooms, but this destroyed our trip. I would not stay here again. Had to put luggage in big trash bags on the drive back to Pennsylvania and leave in garage for fumigation purposes because we didn’t want our house infested.
답변 제공: Shante- Ops Mgr 님, 2023년 6월 28일
Good Morning,Could you let me know when you stayed with us? We have had no issues of this sort at all recently. Please give me a call at the hotel.

10/10 - 훌륭해요

Lory

출장 여행
Clean, comfortable space with friendly staff
2023년 6월에 11박 숙박함

10/10 - 훌륭해요

Anita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great frint desk staff an room was comfy. Will atay again
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Shannon

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Rasha

2023년 6월에 2박 숙박함

8/10 - 좋아요

Haley

좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 6박 숙박함

6/10 - 괜찮아요

Sarah

출장 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We loved the room and the facilities. The late night front desk wasn't too friendly and there was something that wreaked of a dirty diaper in the trash by the elevator, we let multiple folks know about the trash and no one removed the trash during our whole stay. It was quite putrid.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Roxanne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

ROBERT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
one excellent stay
Other than the power going out at 9pm for about 5 hour's. everything was excellent
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Reginald A

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to visit 😀.
2023년 4월에 4박 숙박함

4/10 - 별로예요

Greta

가족 여행
별로예요: 숙박 시설 상태 및 시설
The Breakfast was good. Plumbing issues with the scalding hot water limited the use of one of the bathroom. Which is why we got the 2 bedroom, 2 bathroom suite.
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Shawanda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

Tony 님, Jersey City,

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible will never go back there .
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Charita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Southern Hospitality
We really enjoyed our stay. The staff was phenomenal and Friendly. Tanya was the one to check us in and anything we needed she made sure we had it. Another young lady by the name of Rhonda was especially helpful. Helped me get things like coffee when we ran out and was very pleasant. I don't know the names of the other staff members but each and every one was pleasant and greeted me each time they saw me even if it was 10 times a day. They were all courteous and I will be coming back when I am in the area again. Thank you for making us feel welcome!
2023년 3월에 2박 숙박함

2/10 - 너무 별로예요

Kristi

아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Pool & hot tub both closed!!!! That was literally the only reason we booked there. Spent an hour attempting to find other accommodations, there were none that could accommodate our family size (zero!) on such short notice (7pm). Such a disappointment.
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Andrea

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thoroughly enjoyed my stay. Disappointed that the pool and the hot tub weren’t able to be used. That was an important part of our stay
2023년 3월에 1박 숙박함