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선라이즈 리지 워터프런트 리조트 여행 후기

선라이즈 리지 워터프런트 리조트
1175 Resort Drive, Parksville, BC

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 435개 이용 후기 중 176개" "
평점 8 - 좋아요. 435개 이용 후기 중 149개" "
평점 6 - 괜찮아요. 435개 이용 후기 중 70개" "
평점 4 - 별로예요. 435개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 435개 이용 후기 중 11개" "

8.8/10

청결 상태

8.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful new townhouses with very comfortable beds. Staff is very friendly and helpful. Had an amazing stay.
2024년 3월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 3월 18일
Hi Scott,Thank you for sharing your recent experience with us. Our team works hard to ensure that every guest feels valued and well taken care of, so it's wonderful to hear that you found our staff to be friendly and helpful. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to reach out. Safe travels!

10/10 - 훌륭해요

Melody

2024년 3월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 3월 27일
Hi Melody,Thank you for taking the time to share your experience with us. We appreciate the 5-star rating and look forward to our next opportunity to welcome you back to Sunrise Ridge Waterfront Resort.Best regards,

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s very peaceful.
2024년 2월에 2박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 3월 4일
Hi Jennifer,Thank you for taking the time to share your kind words with us. We are pleased to hear you had a peaceful stay and we hope to see you again, soon.Best regards,

8/10 - 좋아요

William

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 2월 27일
Thank you for taking the time to rate our Resort, William. We hope you had a memorable stay. We hope to see you again soon. Cheers,

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 2월 12일
Thank you for the 5-star rating, Ashley! We hope you had an enjoyable stay and we look forward to welcoming you back at a future date.

10/10 - 훌륭해요

Heather

2024년 2월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 3월 22일
Thank you for the 5-star rating, Heather :)

8/10 - 좋아요

Randall

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 2월 5일
Thank you for taking the time to rate our resort, Randall. We hope you had a memorable stay and we hope to see you again soon.

10/10 - 훌륭해요

Sean 님, Pitt Meadows

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 1월 31일
Hi Sean, thank you for the 5-star rating. We hope you had a memorable stay and look forward to our next opportunity to welcome you back to Sunrise Ridge Waterfront Resort.

6/10 - 괜찮아요

Sasha

2024년 1월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 3월 20일
Hi Sasha,Thank you again for choosing to stay with us! If there's anything specific you'd like us to note for your next visit, please feel free to reach out. Best regards,

4/10 - 별로예요

Deb

반려동물 동반 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was WAY TOO hot and no window, no view, could not sleep in that heat, no vent , no control , shower was broken ,noisy, not good at all....only hot tub was good and front desk person....
2024년 1월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 1월 31일
Hi Deb,Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Your comfort is of utmost importance to us, and we regret that we fell short of your expectations. Your concerns will be addressed with our maintenance team to ensure improvements are made.Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,

10/10 - 훌륭해요

Melody

2024년 1월에 1박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2024년 2월 7일
Hi Melody, Thank you for the 5-star rating. We hope you had a memorable stay and we look forward to our next opportunity to welcome you back to Sunrise Ridge Waterfront Resort.

10/10 - 훌륭해요

Clayton

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Modern design with all the comforts of home. Clean, spacious, accessible & peaceful.
2023년 11월에 3박 숙박함
답변 제공: Rachel Aylesworth, Marketing Coordinator 님, 2023년 12월 27일
Thank you, Clayton, for sharing your wonderful experience with us. We're delighted to hear that you enjoyed your stay, the modern design, and the in-suite amenity offerings. Your feedback is appreciated, and we hope to welcome you back to Sunrise Ridge Waterfront Resort in the future.

8/10 - 좋아요

Roger

2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 9일
Thank you for your feedback!

10/10 - 훌륭해요

Lindsey

2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 11월 9일
Thank you! We hope to welcome you back.

10/10 - 훌륭해요

Trevor

2023년 9월에 1박 숙박함
답변 제공: Guest Services Agent 님, 2023년 9월 28일
Thank you for your feedback!

10/10 - 훌륭해요

Dianne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I just wanted a quiet, peaceful place for a couple of days rest. It was perfect.
2023년 9월에 1박 숙박함
답변 제공: Guest Services Agent 님, 2023년 9월 28일
We are so thrilled you were able to find what you were looking for with us, we hope to see you again!

10/10 - 훌륭해요

Lacey

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very clean and spacious
2023년 9월에 2박 숙박함
답변 제공: Guest Services Agent 님, 2023년 9월 28일
Thank you for leaving your feedback! We are glad you enjoyed your stay with us.

8/10 - 좋아요

Trish

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice
2023년 9월에 1박 숙박함
답변 제공: Guest Services Agent 님, 2023년 9월 28일
Thank you very much for your feedback! We hope to welcome you again.

10/10 - 훌륭해요

Ken

2023년 9월에 3박 숙박함
답변 제공: Guest Services Agent 님, 2023년 9월 18일
Thank you so much for your feedback! We hope to welcome you again.

10/10 - 훌륭해요

Michael

2023년 9월에 3박 숙박함
답변 제공: Guest Services 님, 2023년 10월 11일
Thank you for sharing your feedback, we hope to see you again!

10/10 - 훌륭해요

Gene

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 9월 11일
Thank you for your review.

10/10 - 훌륭해요

Amanda 님, Edmonton

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were comfortable and clean. Beach access was a short walk to anothet resort.
2023년 8월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 9월 11일
Thank you, we hope to see you again soon.

8/10 - 좋아요

Rhonda

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed 2 nights. Nice family resort.access to the Beach a bit dicey.Pool and hot tub were great.helpful staff.construction didn’t affect our stay
2023년 8월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 8월 25일
We will improve our Beach access in the future and we are glad you enjoyed your stay. See you again soon.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
Not great.
The check in person needs to learn customer service skills. The room was filthy-I am still waiting for an email from the woman that checked us out for conformation of our discount.
2023년 8월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 8월 25일
We hope to make it up to you on another stay. We are proud of our staff and the work they do, I am sorry it was lacking for you on this occasion.

10/10 - 훌륭해요

ashley

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very clean fun family friendly place.
2023년 8월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 8월 25일
Thank you so much! Hope to see you soon.

6/10 - 괜찮아요

Susan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I enjoyed here but as I was only staying one night a 4pm check in to me is extremely late, with pool facilities and an early start the next day 4pm doesn't allow any time to enjoy being there.
2023년 6월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 7월 6일
We hope to have you stay again, you are welcome to show up early to enjoy our pool facilities.

10/10 - 훌륭해요

KEN CHIH

가족 여행
좋아요: 청결 상태, 객실의 편안함
Perfect!!!
The townhome was so new that we had a wonderful night. Loved everything about this property.
2023년 6월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 7월 1일
Thank you, see you again soon.

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was perfect for what we needed.
2023년 6월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 6월 22일
We hope you stay with us again soon.

8/10 - 좋아요

Justine

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 편의 시설/서비스
BBQ’s, quality of bedding, kitchen, cleanliness, cool beach…
2023년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 6월 4일
We hope to have you back here again soon.

8/10 - 좋아요

darlene

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was nice and clean
2023년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 6월 2일
Thank you for staying with us.

10/10 - 훌륭해요

julia-anne

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amenities great and room was excellent. Close to beach.
2023년 5월에 5박 숙박함
답변 제공: Guest Services 님, 2023년 5월 27일
Thank you for your Great review.

6/10 - 괜찮아요

Liz

별로예요: 청결 상태
VERY DISAPPOINTING
Check in was fine. Went to our room to find it was a tiny dark little room with no windows other than a little sliver of one that looked out to the parking lot. Tried to phone the front desk but the phone didn't work. When looking to see if it was plugged in, found an empty chip bag beside the bed. The air conditioner unit was a portable one right beside the head of the bed. Went back to reception and Mark helped us get a new room which was upgraded to a junior suite which was much better other than the fact it didn't have a/c which made it extremely hot. Mark came to our rescue again and brought a fan which helped a little. We were under the impression that it was beachfront where we could sit and relax. That wasn't the case. It was nice to sit by the pool after a couple of days of travelling. Unfortunately, the bed was extremely hard which made it impossible to get a good sleep. So glad we only were booked in for one night. Certainly wasn't what we were expecting.
2023년 5월에 1박 숙박함
답변 제공: Guest Services Agent Mark 님, 2023년 6월 2일
I hope to make up for your stay in the future.

2/10 - 너무 별로예요

Chris

좋아요: 청결 상태
별로예요: 편의 시설/서비스
2023년 5월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 6월 5일
I am unsure of why you would give us this rating. We would love to here from you.

6/10 - 괜찮아요

Akbar

좋아요: 청결 상태
Ground floor. Did not like stale air.
2023년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 5월 27일
We would have been happy to move you to a different room if you were not happy with it, you just need to let us know. We hope to make it up to you on a future visit.

8/10 - 좋아요

E Tara

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 5월 27일
Thank you for your review.

10/10 - 훌륭해요

Dorothy

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Nice newer and very .clean with welcoming staff. Not like both pool and advertised hot tub closed.
2023년 5월에 2박 숙박함
답변 제공: Guest Services Agent 님, 2023년 5월 11일
Thank you for your review, our Pool and Hot Tub will be back running shortly and we hope you can come enjoy it.

10/10 - 훌륭해요

Jorden

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Sunrise Ridge Waterfront Resort was the best value I have had in a hotel in a long time. For a very affordable price, I had a beautiful room that was clean and modern, and included good hotel shared amenities (pool/hot tub). Additionally the staff were incredibly kind and helpful. 10/10 would recommend, and will go back.
2023년 4월에 1박 숙박함
답변 제공: Guest Services Agent Mark 님, 2023년 5월 8일
Thank you so muck for your review! We hope to see you again soon.

6/10 - 괜찮아요

Jennifer

출장 여행
좋아요: 청결 상태
Room was clean and modern. Lighting was very poor in the bathroom, difficult to put on makeup etc. No room service on second day, room not cleaned. Shower was missing a the door, unless the intention was to get water all over the floor.
2023년 4월에 2박 숙박함
답변 제공: Guest Services Agent 님, 2023년 4월 26일
Thank you for your review, we hope to have the opportunity to provide you with a better stay next time, daily housekeeping is available on request.

4/10 - 별로예요

Alan

좋아요: 청결 상태
별로예요: 객실의 편안함
Weird room design, zero noise insulation
Room had zero noise insulation. Felt like people next door were in our room. Massive gap under main door added to the noise from next door. Window and side door onto the outdoor hallway was also noisy and lacked privacy. Room had no temperature control so we had to have the portable AC on all night, which was also noisy. Not a great night. Modern clean room was only positive
2023년 4월에 1박 숙박함
답변 제공: Guest Services Agent 님, 2023년 4월 26일
We strive to make a comfortable and enjoyable stay for all our Guests. We are happy to make room changes if needed and contact other guest if they are being to loud. Just a call to the Front Desk and we will solve the problem. We hope to make up for you dissatisfaction in the future.

8/10 - 좋아요

Steve

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. No Resturant. Ice machine was far from the room.
2023년 4월에 1박 숙박함
답변 제공: Guest Services Agent 님, 2023년 4월 19일
We value your feed back and Thank you for staying with us.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2023년 4월 19일
Thank you.

10/10 - 훌륭해요

Jing

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice clean place to stay feel like home
2023년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 4월 13일
Come back soon.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태
Beautiful 2 bedroom townhouse just lovely!
2023년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 4월 13일
Glad you loved your stay.

8/10 - 좋아요

Juliette

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall nice place to stay, the apartment was spacious & modern. The bed was comfortable and the kitchen was well appointed. Friendly staff.
2023년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 4월 7일
We are glad you enjoyed your stay.

10/10 - 훌륭해요

Benita

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Guest Services Agent 님, 2023년 3월 25일
Thank you for you review, we hope to see again.

10/10 - 훌륭해요

iona 님, Parksville

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Located in a great area for the beach, forest and other activities.
2023년 3월에 2박 숙박함
답변 제공: Guest Services Agent 님, 2023년 3월 25일
Thank you for your positive review.

10/10 - 훌륭해요

Rachelle

2023년 3월에 1박 숙박함
답변 제공: Guest Services Agent 님, 2023년 3월 25일
We hope to have you back again.

10/10 - 훌륭해요

Marc

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice location and facility.
2023년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 3월 17일
We would love for you to stay with us again.

10/10 - 훌륭해요

Robert 님, Comox

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location for a Relaxing staycation for us. (Comox Valley)
2023년 3월에 3박 숙박함
답변 제공: Guest Services Agent 님, 2023년 3월 6일
We are very happy you enjoyed your stay and look forward to your next visit.

6/10 - 괜찮아요

Kari

출장 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
Mixed feelings
I stayed at this property as a business traveller. They texted me the day of check in and if I wanted to check in early, it would cost me $50 however early checkin wasn’t available. Check in was 4pm. I arrived at 3:30 to be told my room wasn’t ready. I was tired from previous travel and said I would wait in the lounge u tip it was ready. I was never notified that my room was ready. At 4:15, a different employee was working the front desk and I asked it my room was ready and she said all rooms were ready. I picked this property because of the price and because of the gym and hot tub.Gym was subpar but the hot tub was nice. Nowhere onsite to get food or coffee to go, not even to go cups in the room. Nice that there was a small kitchenette with a couple of dishes. My room was overly hot. It was snowing during my stay but I had the heat off and the window open. One day was more hot than the rest and I asked what was going on. I was told the boiler was having issues.
2023년 2월에 3박 숙박함
답변 제공: Guest Services Agent 님, 2023년 3월 6일
We strive to provide a great experience to all our guests. Our rooms at times are not ready before our standard check in time of 4PM, we do offer early check in if you call the day of your booking so our Housekeeping team can arrange to have the room ready early. We do not offer disposable cups in our rooms in an effort to cut down on waste as we are an Environmental Friendly Resort and there are reusable dishes in each room. We are growing and with New Townhomes being built we look forward to be Parksville Greatest Resort. We hope we can provide you with a better experience on a future stay.