외관

방골 그란데 여행 후기

2.5 out of 5
방골 그란데
357 Odlin Rd, Bangor, ME

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 437개" "
평점 8 - 좋아요. 1001개 이용 후기 중 271개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 153개" "
평점 4 - 별로예요. 1001개 이용 후기 중 66개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 74개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jay

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for the price. Nothing luxurious, but the room was clean and nice enough. Great location for a traveler off the I-95. Parking was easy, close and free. Hotel restaurant was good and very reasonably priced. Only had breakfast there but everyone was happy. Was surprised to see a local stop there to get a gift certificate for a friend/family. There were other food options close as well. Nice pool and all the staff we interacted with were friendly. Coffee station near the front desk was better than the in-room coffee that many places have. No complaints about our stay at the Bangor Grande.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Rebecca

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
the halls were dirty and the room smelled stale and musty.
2024년 3월에 1박 숙박함
답변 제공: Michael 님, 2024년 3월 21일
We're sorry your stay with us wasn't the greatest, hopefully if you decide to stay with us again in the future, you will have a better experience next time.

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great, everything was ultra clean, easy to find and park, very comfortable bed! I will definitely be returning here!
2024년 3월에 1박 숙박함
답변 제공: Michael 님, 2024년 3월 21일
Thanks very much, we appreciate having you with us and look forward to seeing you again soon!

2/10 - 너무 별로예요

Sherry

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT STAY AT THIS HOTEL! The pictures on their website are very deceiving. When we checked in, the person at the front desk was very nice and told us to drive around the building to access our room. When we parked, there was an individual parked next to us with drug paraphernalia out in the open and appeared to be doing drugs in the car. There were others loitering around as well. There is a back courtyard that is not pictured on the website which was filled with dumpsters and other trash. When we entered we smelled the VERY strong stench of marijuana. Our room appeared to be clean but looked nothing like the pictures we saw when we booked our stay. The door was thin and seemed easy to break into. The hotel as a whole was not updated. Since it was my daughters and myself (all females) we did not feel safe staying, so we left and had to book alternative lodging. The price for a night’s stay is affordable for a reason! Don’t be fooled like I was!
답변 제공: Guest Services 님, 2024년 3월 20일
Please contact us directly at your earliest convenience to discuss these issues. Thank you.

8/10 - 좋아요

Leonard

The kids enjoyed the pool.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 14일
Thank you for coming Leonard

10/10 - 훌륭해요

Donna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I didn’t like was the Wi-Fi. I couldn’t get Wi-Fi in the room and I needed to book a hotel for the next night and I needed to do some online banking so I had to go out in the hallway or down in the lobby. I was very frustrating
2024년 3월에 1박 숙박함
답변 제공: guest services 님, 2024년 3월 14일
Hi Donna, I apologize for the wifi. We are aware of this issue and are working towards having this fixed. On the other hand i'm happy that this was the only issue you had with us.

6/10 - 괜찮아요

Lori

좋아요: 직원 및 서비스
The front desk staff and restaurant staff were very helpful and patient. The rooms clean though outdated. My issue was more in the clientele.
2024년 3월에 1박 숙박함
답변 제공: Michael 님, 2024년 3월 11일
Thank you for the review, so sorry if things weren't up to your standards. We'll continue to strive to keep the environment well-suited for all of our guests.

6/10 - 괜찮아요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The manager was super accommodating when our shower didn't work. Was a clean hotel. Definitely worth what we paid.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 11일
Thank you so much Amy, You were great to have

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the restaurant great service
2024년 3월에 2박 숙박함
답변 제공: Mike 님, 2024년 3월 10일
Thanks for the review!

10/10 - 훌륭해요

John

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Vey nice
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 7일
Thank you for coming John

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of my favorite places to stay at in Bangor. Always have a great experience with the hotel.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 7일
Thank you Kimberly! We hope to see you again soon.

10/10 - 훌륭해요

Alan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful thank you
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 7일
Thank you so much!

10/10 - 훌륭해요

Shannon 님, Saint John

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick and easy check in. Staff is lovely, our room is super clean and comfortable. Glad we chose the Bangor grande a second time
2024년 3월에 1박 숙박함
답변 제공: Michael 님, 2024년 3월 4일
Thank you so much for the review, Shannon. We're glad you chose us again as well and we hope that you continue to do so!

6/10 - 괜찮아요

Camisha

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Bangor Grande 님, 2024년 3월 4일
Thank you for the review!

6/10 - 괜찮아요

Shania

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
While the property was clean, and the staff was friendly and helpful, the room was not what was shown for what i was booking. The king suite in the photos is more upscale, newer, and larger. The room was smaller than expected, and extremely outdated. The walls are thin, and i was kept up quite late by what felt like people right outside my door screaming and laughing. The heater clicked loudly all night, and couldnt get the room to temp at all. Overall for the price i suppose its an okay option, but i probably wont return.
답변 제공: Michael 님, 2024년 3월 3일
We're sorry the room wasn't as expected, Shania. There are a few king suites at our location and one of them is a bit larger than the others. If you decide to book with us again, let us know about your previous stay and we'll accommodate you for the past reservation as well as give you the larger suite if available. Thank you for the feedback, and we hope to see you again!

8/10 - 좋아요

CHERYL

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It said they were renovating some of the rooms. Apparently our room was not one of them. The door on the bathroom was very old with the paint coming off. This is a minor problem as the price of the room was affordable.
2024년 2월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 2월 27일
Hi Cheryl, Thank you for staying with us, and for letting us know how your time with us went. We are always making changes and appreciate any feedback we can get from our guest.

6/10 - 괜찮아요

Jill 님, Northfield

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Was in an acess room and the bathroom could use more hooks or shelves. Also no microwave in rooms. Housekeepers need to open curtains to see what might be on the window sill. Friend of mine was in a room and found a partially eaten Italian. Refrigerator was small and did not have a freezer in it.
2024년 2월에 2박 숙박함
답변 제공: Mike 님, 2024년 2월 26일
It looks like your stay could've been better with us and we'd love to make it up to you. If you decide to stay with us again in the future, please explain your previous issues when booking and we'll accommodate you with a much better experience next time.

10/10 - 훌륭해요

Sandy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, clean, courteous staff.
2024년 2월에 1박 숙박함
답변 제공: Michael 님, 2024년 2월 26일
Thank you very much for the review, we're looking forward to your next visit here!

4/10 - 별로예요

Chris

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
No snack machines. No micro or fridge in room. Thought that was just standard nowadays. Not much parking, had to park far from door. People hanging out outside drinking and urinating on property. Loud children running up and down halls late.
2024년 2월에 6박 숙박함
답변 제공: Mike 님, 2024년 2월 26일
Hi Chris! We're sorry that your experience didn't go so great with us. It was quite a busy weekend having a youth hockey team and hosting comic con simultaneously which would explain the very large amount of adults and children running around, though it is unfortunate that it happened to fall on the same weekend as your arrival. If you decide to return to us another time, we'll see about accommodating you for your previous experience. Also just to clarify, there is a fridge in every single room under the tv in the cabinet. Hope to see you again!

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This had a nice heated pool.
2024년 2월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 23일
Thanks so much for the review! Glad you loved the pool, it'll be waiting for your return!

10/10 - 훌륭해요

Vicki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Price and convenience
2024년 2월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 22일
Thanks so much for the review! We hope to see you again soon.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of my favorite places to stay in Bangor. Such a nice place.
2024년 2월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 22일
Hey Kimberly, we're so glad to hear that. Always looking forward to seeing our regulars!

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good service. Aaron was very responsive when we needed to switch rooms due to cigarette smoke. Also a very nice restaurant inside the hotel. We enjoyed our stay!
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 21일
Thank you Stephen, I will let Aaron know how much you appreciated his quick reaponse

8/10 - 좋아요

Nicole

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
There was a lot of dog feces around the property.
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 21일
Hi Nicole, Thank you for staying with us

2/10 - 너무 별로예요

Sharon

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is no elevator which made it very inconvenient for a disabled Native American Veteran to climb so many stairs.
2023년 12월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 2월 20일
HI Sharon, I've looked into your reservation. It looks like you booked one of our dog friendly rooms which are unfortunately only located on the second floor. We were sold out on the dates you booked that's probably why those were the only rooms left available to book. For anyone booking online, if you see your room info is different than what you want we ask you call the hotel asap and let us know what you require for location or room type and we will be able to move you around accordingly. I apologize that you guys had to work your way upstairs, I can't imagine that was easy. We also would like to thank you for your service.

10/10 - 훌륭해요

Joanna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: Michael 님, 2024년 2월 19일
Thank you for your review!

8/10 - 좋아요

Glendon

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfy bed and a good nights rest.
2024년 2월에 1박 숙박함
답변 제공: Michael 님, 2024년 2월 18일
Hi Glendon! Glad to see you enjoyed your stay and we're looking forward to having you with us again!

4/10 - 별로예요

Raymond

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms were not ready. There was no offer of compensation. Just kept being told half hour and another half hour turned into another half hour.
2024년 2월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 2월 13일
Sorry Raymond, It was a horrible situation. We are so sorry. i will look into your reservation and see what kind of refund we can offer you..

2/10 - 너무 별로예요

Patrick

가족 여행
From midnight to 2 am the hallway was a hangout for loud obnoxious intoxicated adults with no respect for the young family next to us who's baby was up crying the entire night. We had a ballgame first thing in the morning. I'll look elsewhere for the next tournament. I hope this is not the new normal in Bangor.
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 11일
Hi Patrick, This is not normal at all. It's the first time we've had to deal with things like this but it will not be happening again. I'm so sorry all of you guys had to deal with this.

8/10 - 좋아요

Tymon

좋아요: 숙박 시설 상태 및 시설
Hotel was dated, but clean. Very helpful staff. Restaurant and bar were convenient and reasonably priced
2024년 2월에 2박 숙박함
답변 제공: Michael 님, 2024년 2월 6일
Hey, Tymon! Thank you very much for the review! We hope to see you again soon.

6/10 - 괜찮아요

Melody

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Michael 님, 2024년 2월 7일
Thank you for the review!

10/10 - 훌륭해요

ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 2월에 3박 숙박함
답변 제공: Mike 님, 2024년 2월 6일
Thank you for your review, Ashley! Hope to see you again soon!

6/10 - 괜찮아요

Kaitlyn

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 6일
Kaitlyn, thank you for the review, please reach out if you have any questions or concerns about your stay.

6/10 - 괜찮아요

Amanda

좋아요: 직원 및 서비스
It was a fine stay. Clean room.
2024년 2월에 1박 숙박함
답변 제공: Michael 님, 2024년 2월 5일
We're very glad you enjoyed your stay with us and we're looking forward to seeing you again!

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Michael 님, 2024년 2월 5일
Thank you for the review!

8/10 - 좋아요

Tyrone

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk attendants were excellent! Great food and drinks at the restaurant on site, no need to go out anywhere to eat.
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 29일
Thank you for coming Tyrone

10/10 - 훌륭해요

Tina

2024년 1월에 1박 숙박함
답변 제공: Michael 님, 2024년 3월 21일
Thank you for the review!

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would stay here again.
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 29일
Thank you Laura

8/10 - 좋아요

John

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Toilet slow flushing, otherwise all good
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 29일
Thank you for choosing to stay with us John

10/10 - 훌륭해요

lonnie 님, branesville

좋아요: 청결 상태, 직원 및 서비스
The young gentleman that checked me in was so friendly and extremely helpful! Excellent person to have on your frontline staff!
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 29일
Thank you for coming Lonnie

10/10 - 훌륭해요

Steven

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and shuttle service to the airport
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 29일
Thank you Steven

6/10 - 괜찮아요

kharoumi

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property was old and needs upgrade but was clean
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 29일
Thank you for choosing to stay with us

10/10 - 훌륭해요

Megan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the 3rd time staying here and will stay again
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 29일
Thank you so much Megan!

6/10 - 괜찮아요

Chelsey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I didn’t like was losing power and not having a backup generator
2024년 1월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 1월 17일
It's completely understandable to be frustrated in that situation. Unfortunately, it happens to us from time to time, the weather can be so unpredictable in this area. We're glad that you enjoyed your experience here otherwise, and grateful for your future stays here with us!

8/10 - 좋아요

Derek

좋아요: 청결 상태, 직원 및 서비스
The room had great heat and hot water. Great handicap access. There was no microwave or coffee maker in the room. The continental breakfast has disappeared forcing everyone to go to the restaurant. The is no juice station anymore. The coffee station/continental breakfast station has gone from 2 counters to one with a limited selection.
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 17일
Hi, Derek. We appreciate the feedback very much. We understand things have been changing around here, and we're sorry if these changes haven't quite met your expectations. We are working tirelessly to create new and efficient plans for our guests and hotel experience, and we hope that in this future, you will be completely satisfied with the results! We hope to see you again soon!

10/10 - 훌륭해요

Keri

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 1월 12일
Thank you Keri

6/10 - 괜찮아요

Teresa

별로예요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 12일
Thank you for staying with us Teresa

10/10 - 훌륭해요

ton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 12일
Thank you for staying, and letting us know how your time with us went

2/10 - 너무 별로예요

Dan

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hard to get in and out of. Parking area was a mess. There were allot of seedy people hanging around the entrances. Noisy.
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 12일
Sorry you had this experience with us Dan. We do give everyone a chance to stay but if they cause issues for other guests we ask that we be notified so we can correct the situation. Thank you for informing us

10/10 - 훌륭해요

Lori

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 12일
Thank you for staying Lori