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풀러 레이크 모텔 여행 후기

2.5 out of 5
풀러 레이크 모텔
9300 Smiley Rd., Chemainus, BC

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 302개 이용 후기 중 55개" "
평점 8 - 좋아요. 302개 이용 후기 중 121개" "
평점 6 - 괜찮아요. 302개 이용 후기 중 79개" "
평점 4 - 별로예요. 302개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 302개 이용 후기 중 20개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

linda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
With car driving a few min to shops/ theatre/downtown area/ museum/ Cafes
2024년 2월에 1박 숙박함
답변 제공: Sean Oliver 님, 2024년 4월 3일
Hi Linda, thank you for the feedback. We hope to see you again next visit.

10/10 - 훌륭해요

Desiree

2024년 2월에 1박 숙박함
답변 제공: Sean Oliver 님, 2024년 4월 2일
Thank you for the feedback, we hope to see you next visit.

8/10 - 좋아요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The motel is a good value for the amount we paid. The rooms were clean, and warm and the motel was located where we needed to be. It was a last minute booking due to an impending storm. The fellow who checked us in was very efficient and caring. Very basic lodging but there when we needed it.
2024년 1월에 2박 숙박함

8/10 - 좋아요

Darrin

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Nice room, quiet, good heater and air conditioning. Not enough outdoor waste garbage cans. All in all we would stay again.
2023년 10월에 4박 숙박함
답변 제공: Sean Oliver 님, 2023년 11월 16일
Hi Darrin, Thank you for the feedback. We hope to see you next visit to Chemainus.

4/10 - 별로예요

Christian

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
A éviter
La direction se permet de noter vos numéro de carte bancaire sur un cahier en plus d'encaisser une caution de 150 $. Cette caution a été remboursée 10 jours après mon séjour, et après réclamation par mail. Patron très désagréable.
2023년 10월에 1박 숙박함
답변 제공: Sean Oliver 님, 2023년 10월 19일
Thanks for your feedback. We secure a pre authorization for all guests by credit card and its refunded after check out. Thank you for staying with us. We hope you have a great holiday.

6/10 - 괜찮아요

Dave

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was a good stay
2023년 9월에 1박 숙박함
답변 제공: Sean Oliver 님, 2023년 9월 25일
Hi Dave, Thank you for the feedback. We hope to see you next visit.

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태
I’m only rating staff, service & area around the property as 3 because this is not a 5 star stop. There are really no amenities and the staff are not on-site available 24/7. The staff were excellent at what they did when they were on-site. This is a motel along the highway that really just looks like an old motel along the highway. However, the room we stayed in was as modern as any 4 star I’ve stayed in. So you definitely can’t judge a book by its cover in this case.
2023년 8월에 2박 숙박함
답변 제공: Sean Oliver 님, 2023년 9월 22일
Hi James, We appreciate the feedback. We are working to update the exterior of the property in the near future. We look forward to this and hope to see you again soon!

10/10 - 훌륭해요

Heidi

2023년 9월에 1박 숙박함
답변 제공: Sean Oliver 님, 2023년 10월 13일
Thank you for the feedback. We hope to see you again soon.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Felt like home. Very nice kitchenette and nice to be able to open the windows and door for fresh air. Quiet property and the restaurant next door was very handy.
2023년 9월에 4박 숙박함
답변 제공: Sean Oliver 님, 2023년 9월 13일
Thank you James for the feedback, we hope to see you again soon!

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were friendly and accomidating to our requests
2023년 8월에 1박 숙박함
답변 제공: Sean Oliver 님, 2023년 9월 1일
Hi Tim, thank you for the feedback. We hope too see you again soon.

6/10 - 괜찮아요

naomi

좋아요: 직원 및 서비스
it is a motel by all mean
2023년 6월에 1박 숙박함
답변 제공: Sean Oliver 님, 2023년 9월 1일
Thank you for the feedback Naomi. We hope to see you again soon.

8/10 - 좋아요

Patricia

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It is an old motel, near the freeway.
2023년 8월에 2박 숙박함
답변 제공: Sean Oliver 님, 2023년 8월 22일
Thank you Patricia for the feedback and we hope to see you again soon!

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
FINE FOR THE PRICE
2023년 8월에 1박 숙박함
답변 제공: Sean Oliver 님, 2023년 8월 22일
Thank you for the feedback, we hope to see you again soon.

8/10 - 좋아요

Lesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great
2023년 7월에 1박 숙박함
답변 제공: Sean Oliver 님, 2023년 8월 18일
Hi Leslie, thanks for the feedback. We hope to see you again soon!

6/10 - 괜찮아요

Mark

2023년 8월에 1박 숙박함
답변 제공: Sean Oliver 님, 2023년 8월 18일
Thank you for the feedback,we appritiate you staying with us. Hope to see you again!

10/10 - 훌륭해요

Laraine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and comfortable. Conveniently located to our destination in Chemainus.
2023년 8월에 1박 숙박함
답변 제공: Sean Oliver 님, 2023년 8월 12일
Hi Laraine, thank you for the feedback and we hope to see you again soon!

10/10 - 훌륭해요

Dahn

2023년 8월에 1박 숙박함
답변 제공: Sean Oliver 님, 2023년 8월 22일
Thank you for the feedback we appreciate you staying with us.

8/10 - 좋아요

Bill

좋아요: 직원 및 서비스
2023년 7월에 3박 숙박함
답변 제공: Sean Oliver 님, 2023년 9월 1일
Thank you for staying with us Bill, we hope to see you again soon.

8/10 - 좋아요

Thelma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Sean Oliver 님, 2023년 8월 2일
Hi Thelma, thanks for staying with us and posting your review. We hope to see you again soon!

8/10 - 좋아요

Kazia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice if you're looking for a good place to use as a landing base while exploring. No AC but with the window open it was fine. Excellent water pressure. Very friendly staff
2023년 7월에 4박 숙박함
답변 제공: Sean Oliver 님, 2023년 7월 14일
Hi Kazia, thank you for posting your review and we hope to see you again soon!

4/10 - 별로예요

Russel

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I notified them I would be a late night check in, sent in a signed form, ID, and Mastercard photocopy. Was told to call when I got off the Victoria ferry. Called and no answer, went to voice mail. Called again when I arrived at the motel, no answer, left a message, Had the choice of sleeping in my car or find another accommodation for the night. When I checked in I found I had been billed for the night I had no access to the room, so I paid two places for the same night. Check in was only from 3:00 pm to 10:00 pm. Check out was "use the mail slot" to drop off the keys. The find dining restaurant they advertised was up the street and not part of the motel.
2023년 7월에 3박 숙박함
답변 제공: Sean Oliver 님, 2023년 7월 13일
Hi Russel, unfortunately we weren't notified of a late check in and did mention this to you, when a guest shows up after hours without first setting it up with office staff we are unable to accommodate. The restaurant located next door is a seperate business with seperate owners. We understand your frustration with being charged for not showing up for your scheduled booking however this is our policy when a guest fails to show up for there booking.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent service and clean quiet room. AC filter may need service and TV remote not working well.
2023년 7월에 1박 숙박함
답변 제공: Sean O 님, 2023년 7월 2일
Hi James, thank you for your feedback, we hope to see you again soon!

6/10 - 괜찮아요

Bev

Motel was close to the highway and to sleep we had to open the window so noise was an issue. The TV and converter did not work.
2023년 6월에 1박 숙박함
답변 제공: Sean Oliver 님, 2023년 6월 18일
Hi Bev, Thank you for your review. We have had a look at the TV and cable and remote and it all seems to work great. We do apologize for the inconvenience, staff are available to help with any issues experienced in the room after checking in. We hope to see you again.

10/10 - 훌륭해요

Em

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room at a fair price. Quiet for being so convenient to the highway. Basic amenities include wifi and locally roasted coffee for the in-room electric drip machine. One tesla charging station available, but no J1772s. Saw some of the dodgy reviews and decided to take a chance, will stay here again when needing a stop “on the way”.
2023년 6월에 1박 숙박함
답변 제공: Sean O 님, 2023년 6월 15일
Hi Em, thanks for staying with us, we appreciate your review! Hope to see you again.

10/10 - 훌륭해요

Mandeep

2023년 5월에 1박 숙박함
답변 제공: Sean O 님, 2023년 6월 13일
Thank for staying with us and posting your review. We hope too see you again soon!

8/10 - 좋아요

Denise 님, Miami

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Although the property is older, it is well kept, clean, quiet and very affordable. Exactly what we were looking for!
2023년 6월에 1박 숙박함
답변 제공: Sean Oliver 님, 2023년 6월 7일
Hi Denise, thank you for the review and we hope to see you again soon!

8/10 - 좋아요

Sudheer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Sean Oliver 님, 2023년 6월 7일
Thank you for staying with us! Hope to see you again soon.

6/10 - 괜찮아요

victor

좋아요: 청결 상태, 직원 및 서비스
location was convenient. i was lucky that somebody was there when i arrived.(very nice and helpful)
2023년 5월에 1박 숙박함
답변 제공: Sean 님, 2023년 5월 27일
Hi Victor, thank you for your review. Hope to see you again soon.

4/10 - 별로예요

Jim 님, Port Alberni

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very disappointed. It served as a place to sleep but nothing more. Ownership needs to invest in updating
2022년 10월에 1박 숙박함
답변 제공: Sean 님, 2022년 10월 24일
Hi Jim, we are always updating the property each season, its unfortunate that you didn't enjoy staying with us. We are always here to listen and help if there was an issue during your stay its best to let staff know so we can resolve the problem. We appreciate your feedback.

2/10 - 너무 별로예요

Steven

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The picture showing is not what the rooms looked like. There was no hot water on the entire property when we stayed there. The room was dirty and without air conditioning. We opened the window, only to be right by the dumpster. On top of that we paid the price of chain hotels in the area with no apology or concern by the owner for any of these issues. I had to fight and threaten to get a refund for the next night as we decided to not stay another night. DO NOT STAY HERE!
2022년 9월에 2박 숙박함
답변 제공: Sean O 님, 2022년 9월 24일
Hi Stephen, we had offered you a different room and you declined, we had our hot water tank blow up and flooded a room, we apologize for the inconvenience. We refunded your second night. Have a beautiful day.

6/10 - 괜찮아요

Melissa

가족 여행
It's just okay, the water service was cut off in the morning without letting the people know. You get what you pay for.
2022년 9월에 1박 숙박함
답변 제공: Sean O 님, 2022년 9월 19일
Hi Melissa, we apoligize as we had the hot water tank blow up, it was an emergency and hope to see you again Thank you.

8/10 - 좋아요

Rolf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함
답변 제공: Sean O 님, 2022년 9월 14일
Hi Rolf, thank you for staying with us! We appreciate leaving a review.

4/10 - 별로예요

Ron

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No lighting, no internet, stinky, no hot water.
Internet was nonexistent. Phone would latch on at least me bar, for a few seconds, and drop. Wife had to work remotely and couldn’t. She ended up staying up all night trying to work and kept me and my son up. We were exhausted and miserable. I spent 1.5 hours trying to ask to cancel on hotels.com, but they kept dropping the call and asking me the problem over and over. Finally told me they couldn’t cancel. Then asked the hotel manager to cancel the second day and they refused. So we put up with two nights like that. On top of the internet problem, the room photos had two rooms with a door inbetween. This one didn’t. Also, it smelt like it wasn’t used for a month. And the room was VERY dark. I actually had to use my phone flashlight, hanging in the imupper cabinets in order to be able to cook food. Unreal. Also, the hot and cold taps were reversed, since 1965, and somehow the owner didn’t bother to fix that mistake for 57 years. So pathetic.
2022년 9월에 2박 숙박함
답변 제공: Sean 님, 2022년 10월 24일
Hi Ron, we had spoke to you regarding your issues and resolved the issue and asked if you would like to be moved rooms and you had declined, its tough for us to fix family issues, that's out of our control. We hope you have a wonderful day.

8/10 - 좋아요

Anthony

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
Overall the manager was helpful. Priced right in the context of what’s available. I have no problem with staying again. Kitchenette would come in handy for a longer stay. Restaurant next door served good fair.
2022년 8월에 2박 숙박함
답변 제공: Sean 님, 2022년 8월 30일
Thanks for staying with us we appreciate your review.

8/10 - 좋아요

Janet

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 6박 숙박함
답변 제공: Sean O 님, 2022년 8월 13일
Hi Janet, thank you for posting your review and we hope to see you next visit to the island!

8/10 - 좋아요

Akasha

2022년 8월에 2박 숙박함
답변 제공: Sean O 님, 2022년 8월 9일
Hi Akasha, thank you for staying with us! We do apologize for the housekeeping issue and brought it directly to our staff. We really hope to see you again next visit to the island. Have a great summer!

6/10 - 괜찮아요

Douglas

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
For the price, overall, it is a nice motel. However, the owner is trying to rent things himself, and when I ordered new towels for the second day, because the shower was leaking, he said that he would bring them up, and never did. Disappointing that we couldn’t have the towels for a second day.
2022년 7월에 2박 숙박함
답변 제공: Sean 님, 2022년 8월 8일
Hi Douglas, we apologize as we are short staffed this season, we are working to fix these issues. Thanks for your review!

8/10 - 좋아요

Shirley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had booked for 3 adults and there was only 2 sets of towels and coffee cups etc. It would have been nice if there had been allowances made for the 3rd person. Other than that....good job! Very clean and friendly staff.
2022년 7월에 2박 숙박함
답변 제공: Sean O 님, 2022년 7월 18일
Hi Shirley, we appreciate your review, we are looking at adding additional items when there are over the 2 guests. We would love to see you again soon!

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Last minute family getaway. Was able to book at a reasonable rate. Nothing fancy, but clean and recently reno’d. Everything was as advertised.
2022년 7월에 2박 숙박함
답변 제공: Sean 님, 2022년 7월 6일
Hi Scott, Thank you for staying with us and we hope to see you again!

2/10 - 너무 별로예요

Alan

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wouldn't even recommend this place to my worst enemy. The first night my wife dropped something under the bed and I moved it and found a old package of cheese. the only light in the main room was the ceiling light .3 of the sockets in the same room were connected to the same light switch. the taps in the tub wouldn't shut off and they had been like that for quite awhile because it left a stain in the tub. also when i went down to office to complain about finding the cheese i had asked the manager when the room was cleaned and he had said that very morning and all he could say is sorry. the rugs were stained in the main room and uneven in the bedroom and there was no bed side table in the main room or lamp in the main room. the fridge had a build up of ice over an inch thick. According to your website there was supposed to be an air conditioner and there wasn't one.
2022년 6월에 6박 숙박함
답변 제공: Sean O 님, 2022년 7월 4일
We apologize for the inconvenience, its a super tough to change your outlook on life in general, we hope you find the happiness you deserve.

8/10 - 좋아요

Diane

2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Denise 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is older but very well maintained. Check-in was a quick, easy process with friendly staff. Room was clean, comfortable bed, good shower, efficient kitchenette items for 2. Overall - affordable and exceeded my expectations. I will book again for my next trip.
2022년 6월에 4박 숙박함
답변 제공: Sean 님, 2022년 6월 14일
Hi Denise, thank you for staying with us and leaving your review! We hope to see you again soon.

2/10 - 너무 별로예요

Donald

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 2박 숙박함

6/10 - 괜찮아요

Glenda

좋아요: 청결 상태, 직원 및 서비스
Just needed a no frills place to get some sleep. This worked!
2022년 6월에 1박 숙박함
답변 제공: Sean 님, 2022년 6월 9일
Hi Glenda, thank you for leaving a review and we hope to see you again!

10/10 - 훌륭해요

Ron

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent work refurbishing the rooms. Very quiet despite proximity to Highway 1. External paint needs an update so it reflects the newer interiors.
2022년 5월에 1박 숙박함
답변 제공: Sean 님, 2022년 6월 11일
Hi Ron, thank you for taking the time to review the property. We are looking to paint the exterior of the motel at the end of summer. We were hit with a couple tough years and we are really looking forward to this season! Hope to see you again soon.

6/10 - 괜찮아요

David

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not returning....
Check in was good, but we would not stay there again. Found the vinyl plank floor in our unit very dirty. Would rate this motel a 6.
2022년 5월에 1박 숙박함
답변 제공: Sean 님, 2022년 5월 12일
Hi thanks for your review. ~Happy Travels~

10/10 - 훌륭해요

Jay Murray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for your money
Very clean newly renovated motel
2022년 4월에 2박 숙박함
답변 제공: Sean 님, 2022년 4월 25일
Hi Jay, Thank you for taking the time to post your review. We hope to have you back again on your next visit to Chemainus! ~Happy Travels~

8/10 - 좋아요

Angela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Girls Get out of dodge
The staff is very friendly and helpful!!! The room was great. Very clean and lots of room. Although the place is older they have done lots to modernized it. Nice kitchenette that came in handy. Good location. Restaurant close by, gas station with convenience store close by, and easy access to the highway. Even though we were close to the highway you could not hear it. Would definitely stay here again.
2022년 2월에 1박 숙박함
답변 제공: management 님, 2022년 2월 19일
Thank you for your review Angela it was a pleasure having you lady's stay with us and we cant wait to serve you again. With warm regards management.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Couldn't check in, no staff at checkin. Not pleased
2022년 2월에 1박 숙박함
답변 제공: management 님, 2022년 2월 13일
when you arrive after hours and the office is closed then yes you are correct, no one can check you in. Upon booking your room this information would have been provided to you. I apologize you did not see that when you booked your room and hopefully you now know to read your booking thoroughly. Thank you for your review Management.

8/10 - 좋아요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Clean
2022년 1월에 1박 숙박함
답변 제공: Sean&Lynette 님, 2022년 3월 3일
Hi Kevin, We appreciate your review and hope to see you again on your next visit! Thanks