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라 그란 프란시아 여행 후기

4 out of 5
라 그란 프란시아
Esquina Sureste del Parque Central, Granada

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 96개 이용 후기 중 38개" "
평점 8 - 좋아요. 96개 이용 후기 중 30개" "
평점 6 - 괜찮아요. 96개 이용 후기 중 18개" "
평점 4 - 별로예요. 96개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 96개 이용 후기 중 3개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Jose

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Erick the staff member in the main front door was great every time I came into the hotel he greeted me very well and very professional. Victoria of the cleaning staff was very great and wonderful in regards to the cleaning of my room and greeted when ever I saw her around the hotel. However Grepseell one of the staff members at the front desk was very rude and nasty. At one point she spoke to my guest very rudely and nasty. She made it a point to belittle him. I would not recommend anyone to stay at this hotel because this young lady was very rude made me feel uncomfortable staying there couldn’t wait to leave
2021년 9월에 8박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was excellent! The park across the street and everything else close by
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

Alfredo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 2박 숙박함

10/10 - 훌륭해요

Javier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
La experiencia fue excelente, tienen un servicio al cliente excepcional y que estuvo disponible para nosotros en todo momento
2021년 1월에 1박 숙박함
답변 제공: La Gran Francia 님, 2021년 2월 6일
Muchas gracias por su comentario. Le esperamos nuevamente. Saludos,

6/10 - 괜찮아요

ESP 님, New Port Beach CA

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2020년 2월에 1박 숙박함
답변 제공: Hotel La Gran Francia 님, 2020년 3월 2일
Thank you very much for your stay with us, we hope to receive you again in our hotel

10/10 - 훌륭해요

TEYMAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente. Súper amables
2019년 7월에 2박 숙박함
답변 제공: HLGF 님, 2019년 7월 25일
We feel you will not enjoy your stay to the fullest; We will try to solve the problem indicated. Thanks for your opinion.

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 3박 숙박함
답변 제공: HLGF 님, 2019년 7월 25일
Thank you very much for your stay with us, we hope to receive you again in our hotel

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a wonderful historic hotel in the center of Granada. The staff is very friendly and helpful. Breakfast was included with my reservation and it was superb. The bed was very comfortable. The room was clean and very spacious. There was good water pressure and warm water for showering. The hotel provided all necessary toiletries. The location is great in the center of the city with easy access to the major attractions, bar, restaurants and the islands in the lake. Definitely recommend this hotel.
2019년 5월에 1박 숙박함
답변 제공: HLGF 님, 2019년 7월 25일
Good Affternoon, Dear. Thank you very much for your comment, we thank you for taking a minute of your time, to comment on your stay with us. We are eager to receive you in the future. Kind regards, Hotel La Gran Francia

10/10 - 훌륭해요

실제 이용하신 고객

2019년 5월에 1박 숙박함
답변 제공: HLGF 님, 2019년 7월 27일
Esperamos poder mejorar, para lograr una estancia muy agradable con nosotros. saludos cordiales,

6/10 - 괜찮아요

Igor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Центр,шум,шмаль.
Очень шумно,воняет травой круглосуточно.но рядом с центральной площадью. Мы бы больше не поехали туда ,это факт.
2019년 5월에 2박 숙박함

6/10 - 괜찮아요

Luis

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Hotel needs to update all aspects of the hotel.
Hotel needs to update all aspects of the hotel. Hot water not available. It was at the ambient temperature. The management was non responsive with requests to change reservation. Frustrating. Rank and file staff were great.
2019년 5월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2018년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Beautiful hotel, super friendly staff, allways willing to help,
2018년 11월에 3박 숙박함

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
it was a fantastic stay, we were upgraded and the room had a view of the Zocalo. The surrounding area has a lot of activity but the hotel has noise reduction blinds
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Colonial style inn.
Great looking colonial style mansion-hotel. Very good a-la-carte included breakfast.

8/10 - 좋아요

Liliana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Julio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy bueno
Todo muy bien ,solo que no tuvimos buena señal de tv y wifi ,pero realmente no fue tan relevante ,solo que ojalá lo mejoren,por lo demás muy bien ,la gente muy amable .

8/10 - 좋아요

Don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mini-Vacation in a Spanish Colonial city
Lovely old hotel in the heart of the beautiful old city of Granada. Enjoyed the staff, the convenience and the very nice breakfast and dining area.
2018년 2월에 2박 숙박함

8/10 - 좋아요

Joe 님, South Florida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and staff
Very central location which is great, but also can be dense with traffic just outside. I would recommend this hotel. Decent sized rooms and a very friendly and helpful staff. Had a great driver take me there from Managua...He was simply my taxi in Managua for an evening and I ended up using him to go to Granada and a few other towns. Must use him - great rates, clean car, personable, safe - Raul- 505-8100-1652.
2018년 2월에 1박 숙박함

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 객실의 편안함
Not the "best"
While this was an acceptable hotel for our trip to Granada, the hotel is on the "old" side. Clean enough but older. Room only had a small rocking chair, desk 2 beds and a nightstand. Would have liked to have a "regular" chair. (probably could have asked) Room was on the ground floor next to a busy street. Courtyard echoed into room so loud guests arriving at 2am could be heard and disturbed sleep. There is a brand new hotel opening in town that I think would be worth a look first, otherwise this is about as good as it gets. Get a room upstairs and in the back. The town is "quaint" but there are many good restaurants and many "excursions" you can take.
2018년 2월에 5박 숙박함

10/10 - 훌륭해요

Julie 님, WI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful place with a great location.
We stayed in Granada for two nights and enjoyed this beautiful city. The staff went above and beyond with personal attention. Juan, in particular made sure we were well taken care of. We had a spacious room that overlooked the beautiful city. The street below was traveled by horse drawn carriage rides with people touring the city.
2018년 1월에 2박 숙박함
답변 제공: Grisel Camille 님, 2018년 1월 31일
Dear Julie, Thank you for your comment , we are very happy that we have accomplished your expectations. Please take into consideration that it will be great for us if you could comment on our Trip Advisor page. Hope that you can visit Nicaragua and our Place once again. Regards, Grisele Camille 505 888 55 601

6/10 - 괜찮아요

Henrik 님, San Jose, CR

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Charged room before arrival
We booked the room and specifically Asked to be charged at the hotel, because We were a party of 4 with different Payments. When we arrived they had already charged The room to my card. Worst was they were giving excuse why they did that, when my contract with Expedia said. Payment at hotel. They said they canceled the charge, But still today I am waiting for the refund. And they did charge the room additionally to the other parties. Really distrustful
2018년 1월에 1박 숙박함
답변 제공: Grisel Camille 님, 2018년 1월 31일
Dear Mr. Henrik: Greeting from La Gran Francia! We hope you have had a good time in our Hotel, in reference to your credit card, keep in mind that the bank has processed the refund, so your approval process will take 3 weeks to complete. Send us your email and we will send the letter that we request to the bank to process the refund. We hope to welcome you in our property in the future and if you need anything else, you can contact me at my email gcamille@lagranfrancia.com. Regards, Grisele Camille

4/10 - 별로예요

nicarinda 님, Tola

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Totally disappointed
Photos are deceptive! We were placed in the new annex with a room with no windows and Door to main road and entrance on two sides - super loud. Far from charming. Reservation for three included breakfast but had to pay for two. Asked if we wanted more coffee but never returned. Pool the size of a bathtub. No hot water. Nice car park boys. For the 7 years I’ve come to Granada there are many much better Hotel options for cheaper with more charm!
2018년 1월에 1박 숙박함
답변 제공: Grisel Camille 님, 2018년 1월 31일
Dear Sir. Very good afternoon, we are sorry that your stay was not as expected in our Hotel Rouge By La Gran Francia. Please take into account that this new extension was opened in 2016 to cover the capacity of the demand from our clients as we only had 21 rooms at that time. The new extension is a Neoclassical Hotel with all the facilities that our clients require. We would like to have the possibility to have you back in our Colonial Hotel located next to the main restaurant so we are offering you two nights of courtesy if you so kindly accept this. Allow me to give you my email so you can communicate with me directly: gcamille@lagranfrancia.com. Regards, Grisel Camille 0050588855601

8/10 - 좋아요

jairo 님, costa rica

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Granada one day
The Gran Francia Hotel It is located in a special area, very close to the central park and La Calzada Street, so you could visit the city by walking or using the famous horse-drawn carriages.
2018년 1월에 1박 숙박함

6/10 - 괜찮아요

Josh 님, Ontario, Canada

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
No cold water, staff could not fix the issue
Friendly staff, clean spot and great food. Beautiful architecture and charm. Issues: No sound insulation between rooms, the inside courtyard or the outside street. You will hear everything. There was no cold water in the room. Hot water only and that ruined any chance of a shower and made for quick work washing hands in the sink. Room number 4 on the ground floor.
2017년 12월에 1박 숙박함

8/10 - 좋아요

ESTEBAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

4/10 - 별로예요

sergio 님, west palm beach,florida

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Run down bedsheets and poor quality food
The did not honor my reservation and we had to leave one day earkuer
2017년 12월에 6박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointing overall. The people are nice and polite, clean rooms, but the quality is not high enough for experienced international travelers. This is not a luxury hotel by any stretch of imagination. Way below a Courtyard Marriott for example. Limited services. Ok breakfast.
2017년 12월에 4박 숙박함

8/10 - 좋아요

Walter 님, Alajuela, Costa Rica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hay televisor con cable...pero todos los canales están en español, menos BBC y CNN. No tiene SAP para cambiar la idioma. Si quieren visitantes de los estados o de canada, deben proporcionar la capaz para cambiar la idioma en el televisor. There is cable TV...but all the channels are in Spanish, except BBC and CNN. There is no SAP to change the language. If they want visitors from the U.S. or Canada, they should provide the ability to change languages on the TV.
2017년 12월에 3박 숙박함

10/10 - 훌륭해요

Zack 님, Seattle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel with incredible location
The location of this hotel could not be any better! It is right across the street from the main cathedral and the central square. The hotel staff was incredibly helpful, too. I highly recommend the Gran Francia Hotel!
2017년 12월에 3박 숙박함

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience
Really accommodating to our needs, so stayed part of the time in great outbuilding really well renovated with great mod cons, and part in the main building fantastically renovated, comfortable rooms, lovely atmosphere and the best possible location in town. Great breakfast in the associated restaurant, which was also great for dinner and chilling in garden courtyard setting. Some quirks: free water which was great, and coffee maker in room, but you only get coffee for first night - go figure that!? WiFi generally OK but better in public areas than room.
2017년 12월에 3박 숙박함

10/10 - 훌륭해요

Kathi 님, Denver, Colorado

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfect room
The room was clean and comfortable. Breakfast was great and the staff as well.
2017년 11월에 1박 숙박함

8/10 - 좋아요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyable stay in historic hotel
I picked hotel La Gran Francia because it looked like an historic hotel near the central plaza. It was. However, on the first night, the hotel sent us to a property they own down the road that is much newer called La Rouge. So if you actually want to stay in La Gran Francia, book a deluxe room rather than a King room. On the second night, I requested a move, which they granted after some discussion. La Gran Francia had a lot more character than La Rouge, and we really took advantage of the nice dipping pool at La Gran Francia. On the other hand, the bed at La Rouge was more comfortable. Across the way from La Gran Francia, they serve breakfast. It was usually fresh fruit, fresh fruit juice, scrambled eggs, bread, and a rice and bean mixture (a Nicaraguan staple). It was convenient, and the courtyard in which they serve it is very pretty. Are there little things the hotel could improve upon? Well of course, but this is Nicaragua not England or the U.S. Granada is a beautiful town, and we enjoyed our stay in Granada and at the hotel. The air conditioner worked really well.
2017년 11월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Altamente recomendable.
2017년 7월에 1박 숙박함

8/10 - 좋아요

thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 2박 숙박함

10/10 - 훌륭해요

Toni 님, Austin Texas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel and fabulous location
Friendly staff, great indoor plunge pool to cool off after a hot day. Beds were very comfortable. Room was large with good a/c.

10/10 - 훌륭해요

michelle 님, new orleans

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location
Just wonderful. Food great . Location awesome Staff friendly Only one thing. They need better blankets in the bed. They are to thin.

6/10 - 괜찮아요

Patricia

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Old hotel in the Middle of Granada Nicaragua
Is an old beautiful colonial house but the maintenance of the basics issues of hospitality is terrible! It does not worth the price! NEVER Try to make a local Phone call from the line of the hotel, they will charge you as you are buying an air plane tkt!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
terrible experience
1) they didn't find my reservation when i arrived 2) hotel hall was noisy all night for 5 nights 3) a cockroach appeared in the shower 4) room had a lot of dust 5) found my room door unlocked during my entire stay (5 days) after the cleaning lady was done cleaning 6) refrigerator was taken out of my room without noticing me and no one knows where it went (hope they dont charge it on my credit card) 7) doors were slammed during midnights

4/10 - 별로예요

Tricia

별로예요: 직원 및 서비스
Room purchased not available
I would not book here. The room we booked was not available. We were told it was our fault for making a "last minute booking." While we did book the day before (probably about 22 hours in advance), I don't see how it is our fault we booked a room that the website showed as available and let us purchase. We were also told that we would not be charged by hotels.com since it was not available and they would charge us a lower price, but that did not happen. (The manager was supposed to send an email to hotels.com explaining this, but I have not seen evidence of this.) So, now I still have to contact the website after returning home from my vacation. They also have two locations, so we were about 3 blocks (3-5 minute walk) from the actual hotel. None of this was clear in the booking. Overall, it was a waste of over an hour of our last day of vacation trying to get a room, and we never got what we paid for. Ultimately, we did get a very basic room and it was fine. Just not worth what we paid.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
Located right at the heart of Granada, Charming colonial decore, very comfortable bed. Good breakfast.

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is nicely located close to the square.
We stayed in the old hotel this visit. Previously we had stayed in their annex. The rooms were spacious and very clean. The staff was helpful in arranging an early breakfast on one morning and a travel breakfast on the other. The court yard is lovely.

4/10 - 별로예요

Jaromir

좋아요: 청결 상태, 객실의 편안함
Podivný servis
Po přijezdu, mi ukázali pokoj bez trezoru a ledničky a se špinavou postelí kde už někdo spal, s tím že jiný už nemají. Po mé stižnosti, se našel ještě jeden, v cca 200 metrů vzdálené budově. Bohužel také bez ledničky, alezato s volně umístěným trezorem, který nešel uzamknout. Nedoporučuji, v okolí jsou lepší a levnější hotely.

8/10 - 좋아요

nath 님, Québec

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
À un coin de rue de la calle la Calzada
Très bien situé, personnel courtois et bon petit déjeuner. Quelques petits problèmes de fonctionnement avec la climatisation . Le wifi fonctionne vraiment mieux dans les aires communes que dans la chambre. Tout cela n'empêche pas que je recommanderais cet hôtel.

6/10 - 괜찮아요

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좋아요: 청결 상태, 객실의 편안함
Okay experience in Granada.
Hotel was clean and well positioned in Granada. Service at Hotel's restaurant was very slow. We needed to go to Ometepe island and they wanted $70 dollars for the ride there. I found another option for $30.

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice boutique hotel in center of Granada
I arrived early after overnight flight and transfer from Managua, and they were graciously able to accomodate me. They were also able to schedule transfer back to Managua at the end of my stay. This is a beautiful colonial building right in the center of Granada

10/10 - 훌륭해요

Sergio 님, US

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to everything . Helpful and Insightful staff

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel and staff
Great staff and very nice rooms. Location was great.