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타운플레이스 스위트 바이 메리어트 헌츠빌 여행 후기

2.5 out of 5
타운플레이스 스위트 바이 메리어트 헌츠빌
1125 McMurtrie Drive NW, Huntsville, AL

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 204개 이용 후기 중 102개" "
평점 8 - 좋아요. 204개 이용 후기 중 50개" "
평점 6 - 괜찮아요. 204개 이용 후기 중 20개" "
평점 4 - 별로예요. 204개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 204개 이용 후기 중 20개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

Sara

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Good location, no wait to check in, overall clean but definitely some wear and tear on the furniture and mattresses.
2024년 3월에 1박 숙박함
답변 제공: Randy Brown 님, 2024년 3월 26일
Sara, thank you for the rating, we need this information in order to constantly improve the hotel. We appreciate your business and hope to be of service again.

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Randy 님, 2024년 1월 25일
Christopher, We are humbled by your review. Thank you for staying with us and hurry back.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
2023년 11월에 6박 숙박함
답변 제공: Randy 님, 2023년 12월 7일
Thank you for taking the time to rate your experience. We hope to have the opportunity to be of service again.

8/10 - 좋아요

Beth

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was friendly and helpful. The bathroom room was so sticky and gross. The pullout couch touches the other bed and you can’t get around without crawling over beds.
2023년 10월에 1박 숙박함
답변 제공: Randy 님, 2023년 11월 11일
Beth, Thank you for your review and the rating. We appreciate this. Your input will help us make the hotel better for all guests.

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Randy 님, 2023년 10월 21일
Randy, thank you for the rating. We appreciate your business.

10/10 - 훌륭해요

Carla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome!!
We had a good time staying for my granddaughters 13th birthday. she and her three friends really enjoyed their selves making taco salad in the kitchen.
2023년 10월에 1박 숙박함
답변 제공: Randy 님, 2023년 10월 21일
Carla, thank you for the kind words. We are so pleased your granddaughter had a perfect birthday. The full kitchen does come in handy.

4/10 - 별로예요

danielle

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
dirty says it all
2023년 8월에 3박 숙박함
답변 제공: Randy 님, 2023년 11월 11일
Danielle, We were sorry to hear you felt the hotel was dirty. We understand perception with need of a refresh can come across this way. We are working on a renovation plan as we speak. Your input will help.

2/10 - 너무 별로예요

Scott

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Literally one of the worst hotel experiences I've ever had. The staff was super friendly, but our room was disgusting and most of the things in the room were broken. Even after telling them the room wasn't clean they didn't do anything about it, even though they apologized and said they would. The air in the room was musty and wet and the AC units pushed out nasty air. It literally ruined our labor day week get away.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

John W.

2023년 8월에 2박 숙박함

8/10 - 좋아요

Joseph

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Ran out of breakfast and took a long time to refill.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Mark

출장 여행
Need refund
I was charged full price, but there were no vacancies when i go there. Please refund!
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Jennifer 님, Corona

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was super nice and accommodating, but they facility needs upgrading. The room furniture was worm ans you have to request house keeping services, fresh towels and toilet paper. They need to get some real blankets.
2023년 4월에 4박 숙박함

2/10 - 너무 별로예요

Joann

출장 여행
My employees got to the hotel and were told their room was not available and that they would need to go somewhere else.
2023년 2월에 1박 숙박함

6/10 - 괜찮아요

Walter

별로예요: 청결 상태
Someone else’s clothes were in the closet. There was hair on the top of the door jam and you could see trails where the surfaces had been wiped with a dirty rag.
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Kris

반려동물 동반 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
The Photo was deceptive! I thought that I was getting a separate bedroom & living area with a full kitchen. But it turned out to be a one room Studio. The room was on the other side of the wall from the Kitchen that makes the Breakfast Buffet. They started banging pots & cooking LOUDLY at 5a.m.!!
2022년 11월에 3박 숙박함

10/10 - 훌륭해요

Tiffany

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff friendly
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Karnella

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2022년 4월에 1박 숙박함

4/10 - 별로예요

Johnny

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Stephanie 님, Decatur

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family and I really enjoyed our stay! The staff was so nice and the rooms were super cute! I will be booking this location for my next stay!
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was everything that was described on the description
2021년 12월에 3박 숙박함

10/10 - 훌륭해요

Ralayne

2021년 12월에 3박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함

8/10 - 좋아요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’m in a wheelchair and I got put in a none accessible room and couldn’t use that bathroom or the shower. So they took off $20 . I would have loved being able to use the restroom and taken a shower!
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Dodi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a two bedroom suite. Exactly what we needed with my mom and kids
2021년 11월에 3박 숙박함

10/10 - 훌륭해요

catrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Some of the keycard doors didnt work . But overall everything was great
2021년 9월에 1박 숙박함
답변 제공: Bob 님, 2021년 9월 12일
Thank you for these nice comments, I will share with the entire staff this morning.

10/10 - 훌륭해요

Destinie

2021년 8월에 8박 숙박함

6/10 - 괜찮아요

Donna

가족 여행
좋아요: 직원 및 서비스
Wasn’t the worst place I’ve ever stayed but don’t think up to Marriott standards. The kitchen faucet and sink were not clean and there was mold around the handicap handle going into the tub. There was a dirty cleaning rag hanging over the shower curtain. Probably would not stay there again.
2021년 9월에 3박 숙박함
답변 제공: Bob 님, 2021년 9월 7일
Thank you for these comments. I hope you give us another opportunity to host you on your next trip to Huntsville, we will do a far better job on room cleanliness for you as well as all of our guests. Thank you again for these comments.

8/10 - 좋아요

Clinton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was really nice.
2021년 8월에 3박 숙박함
답변 제공: Bob 님, 2021년 9월 4일
Thank you for the kind words, I will make sure the staff see your comments. Bob Scheiner, General Manager

6/10 - 괜찮아요

Owen Ellsworth

2021년 7월에 11박 숙박함

2/10 - 너무 별로예요

Tyesha

2021년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was 1st class, efficient and always friendly & helpful. My electronic room keys were fussy, but the staff was so friendly & helpful each time, it was a minor flaw. I would have loved to stay longer, but duty calls. :) Staff around the clock were 1st rate!
2021년 7월에 1박 숙박함
답변 제공: Bob 님, 2021년 9월 4일
Thank you for these very kind words, I will make sure we read these to the entire staff, it means a lot to them.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Had a joining rooms, 2, with family. Very convenient. Staff was friendly and very helpful, knowledgeable about surrounding area and things to do.
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly staff.
2021년 6월에 1박 숙박함

6/10 - 괜찮아요

John

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Work on the details
Started out that the room they put us in the AC in the bedroom didn't work. They easily switched us to another room but we had already started unpacking. The next room you could smell the smoke in the bedroom even though we booked non smoking. We booked the room for 3 people and they only gave us 2 towels, 2 forks and no bedding for the pull out. Had to go back to the desk again. Then half of the tv channels didn't work which they told us it happens from time to time. The breakfast was minimal and the refrigerator that had the milk and yogurt in was hot for 2 days. Nobody ever came to clean the rooms and we had to ask for a garbage bag and more towels twice. We then had to take our own garbage out. Putting the smoking area right next to the front door is definitely not the best spot either. Overall I feel like I definitely was overcharged for what I received and would not stay here again.
2021년 6월에 4박 숙박함

2/10 - 너무 별로예요

Delphine

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2021년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I liked that the hotel was close to a shopping plaza.
2021년 6월에 1박 숙박함

2/10 - 너무 별로예요

Chiquita

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst HOTEL EXPERIENCE I EVER HAD
Our room was flood the next morning. staff said it was dish washer when we checked inn! Sofa bed was disgusting rusted and huge yellow spots like as if bodily fluid present!! Ask to be move to another room the same thing happen . I checked out and couldn’t get my refund back!!!! Do not rent rooms here they DO NOT FOLLOW CDC GUIDELINES!!! As well as sofa bed and King bed foot to foot no room at all
2021년 4월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2021년 4월에 2박 숙박함

2/10 - 너무 별로예요

Ashley

가족 여행
Noise Complaints
We were told that we had three noise complaints made against us within the first 4 hours of our arrival. The first one was while I was making a quick dinner, my kids did get a little loud so I made them quiet down before we got the phone call that there was a complaint. The second time, we were sitting down eating when we got a knock at the door from a lady from the front desk asking us to quiet down. We were all sitting down eating and not being loud at all so I can only assume it was because we pulled out the chairs and it made noise. A little later we were sitting at the table playing a game of UNO and making sure we were all whispering and not making much noise. When we were finished we pushed the chairs in and sat down to watch a movie and before we could even start it we got another phone call from the front desk telling us to calm down because it was the third noise complaint in 4 hours. I then made my kids quietly lay in the beds with their tablets and made them tip toe to the bathroom any time they had to go to avoid making any noise which is ridiculous. Not to mention we heard the dog below us barking most of the evening and night but I am assuming they are the ones who complained about our noise. I was very upset at the way the staff handled the situation. We've stayed at many hotels and never had any complaints. We will definitely not be back. The rooms were outdated, lamp shades were stained, carpets were stained and for the price we paid I was not impressed.
2021년 2월에 1박 숙박함

2/10 - 너무 별로예요

Sarah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beware of roaches!!
All that needs to be said about this property is that it has roaches and the staff at the front desk can’t seem to answer the front door when you dial zero from the phone outside the door. The tv also didn’t work when we got in the room and we had to call for them to come and fix it..furthermore the dishwasher was running when we got in the room as well. Like clearly they did a rush job attempting to clean it. Would NEVER stay here again and would NOT recommend!!! Don’t waste your money
2021년 2월에 1박 숙박함

8/10 - 좋아요

Donna

2020년 10월에 3박 숙박함

2/10 - 너무 별로예요

sungsu

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 3박 숙박함

8/10 - 좋아요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sub par
Staff was very friendly. Our room was a bit dirty and worn flooring. We were also missing a coffee pot. Breakfast was sub-par. We have been to several hotels in the past months and this bagged breakfast was by far the poorest. We didn't even bother to get one on the second day. I would hesitate to chose this hotel again if I could get a better option.
2020년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 8월에 1박 숙박함

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
2020년 8월에 2박 숙박함

10/10 - 훌륭해요

Narcisuss 님, Columbia,Tennessee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was super clean and the staff was nice!
2020년 7월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Overall a modest facility. The facility seems a bit dated but was clean. The rooms are tight and the kitchen is probably too small to do anything more than boil pasta. Our room AC unit was not able to keep the room at a comfortable temp. Stayed here for the price, but probably would not stay here again.
2020년 7월에 1박 숙박함

6/10 - 괜찮아요

Charles 님, Nashville

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
It's an overall nice property my room wasn't real clean when I checked in. The sofa bed was out and the cushions were on the floor.
2020년 7월에 1박 숙박함

10/10 - 훌륭해요

Britney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 7박 숙박함

8/10 - 좋아요

Meagan N.

좋아요: 청결 상태
Review
Very accurate and great price for what you get! We were disappointed that the pool was dirty and that they did not have warm items in their grab and go breakfast, but these are understandable in Covid-19 stays. Location was great and overall would stay here again!
2020년 6월에 2박 숙박함