Dear Andre,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS DENVER PA. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the encounter you had with communicating with the staff. We will take your comments into consideration to make changes to improve our customer experience. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Susan,Your review of the HomeTowne Studios by Red Roof Denver, PA was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRed Roof ManagementRediResponse Specialist

Dear Denise, Thank you for sharing your experience at the HomeTowne Studios by Red Roof Denver, PA. It's great to hear that you found your room to be clean and quiet. However, I am saddened to read that your experience did not meet your expectations. Please accept our apologies for the missing dryer, the toilet situation and the other highlighted concerns. Please know that we value you as our guest and appreciate your business. I have made management aware of your comments in an effort to directly address your concerns and to have that room inspected. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely, TiannaRed Roof ManagementRediResponse Specialist

Dear Susan,Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Denver, PA. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding unclean rooms, dirty ring in tub, no blow dryer and hanger and all the other concerns you highlighted. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediresponse Specialist

Thank you for taking a moment to complete our survey, Patricia. The staff at the HomeTowne Studios by Red Roof Denver, PA and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Hello Karen, Your review of the HomeTowne Studios by Red Roof Denver, PA was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that we make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRediResponse Specialist

Hello Stefanie, Thank you for taking a moment to complete our survey. The staff at the HOMETOWNE STUDIOS DENVER PA and I are disappointed your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Jessica,Thank you for taking the time to share your feedback regarding your stay at the HomeTowne Studios by Red Roof Denver, PA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 8/10 score. However, you indicated that the lengthy check in period you had hindered your stay, along with the uncleanliness of the room you described. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,TiannaRediResponse Specialist

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS DENVER PA. I'm happy to see that our staff extended friendly service. However, It's truly disheartening to hear that your experience didn't meet your expectations due to the lack of cleanliness you indicated you encountered. We will take your comments into consideration to make changes to improve our customer experience.Sincerely,Recordo Rediresponse Specialist

Hello Christopher,Thank you for taking a moment to leave a review. The staff at the HOMETOWNE STUDIOS DENVER PA and I is disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Thank you for your review. I will gladly share with our staff and I am sure they will be delighted to hear the positive feedback. Again thank you for staying with is and hope to see you in near future.

Thank you for taking time to provide your valuable feedbacks. We are happy to hear that you enjoyed your stay at our hotel and hope to continue provide you great service in near future. Again thank you.

Thank you very much for your review.

Thank you for sharing your experience.