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그랜드 세인트 레거 호텔 여행 후기

3 out of 5
그랜드 세인트 레거 호텔
Bennetthorpe, Doncaster, England

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 167개 이용 후기 중 55개" "
평점 8 - 좋아요. 167개 이용 후기 중 68개" "
평점 6 - 괜찮아요. 167개 이용 후기 중 25개" "
평점 4 - 별로예요. 167개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 167개 이용 후기 중 9개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 1월에 1박 숙박함

6/10 - 괜찮아요

Lisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 1월에 2박 숙박함

8/10 - 좋아요

Stuart

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 2박 숙박함
답변 제공: Lucy. 님, 2021년 11월 23일
Many thanks on your review.

6/10 - 괜찮아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok
On the arrival the staff were really pleasant and welcoming, a really quick check in. Went to the room (100) and it was warm and comfortable. The only down side was the noise from the restaurant and music below, it did go off at a respectable time tho, but then came on early for breakfast. That’s the down side so avoid room 100 and you will be fine.
2021년 11월에 1박 숙박함
답변 제공: Lucy. 님, 2021년 11월 23일
Thanks for the review, we are so glad you enjoyed your stay and had a welcoming visit off are staff, its unfortunate about the music we are very sorry and will keep it on a lower volume at unsociable time. Hope to see you again soon.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
Was a lobely big room with everything we needed thankyou
2021년 10월에 1박 숙박함
답변 제공: Annie 님, 2021년 11월 2일
Thanks so much for your review, we really appreciate it. So glad you enjoyed your stay with us.

8/10 - 좋아요

STEPHEN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: Annie 님, 2021년 10월 28일
Many thanks for your review.

4/10 - 별로예요

charles

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great food, very poor accommodation
Well the greatest asset is the restaurant and the staff. Amazing food. Sadly the accommodation is very poor. Room was very tired, bath badly scratched, shower pressure ridiculously low, black hair on bath, mattress you can feel all springs, rattling sash windows, one broken sash cord on window, wallpaper peeling in multiple places, no hot water to sink, laminate damaged and lifting in multiple areas in main area. Such a shame.
2021년 10월에 2박 숙박함
답변 제공: annie 님, 2021년 10월 29일
Thankyou for your review.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: annie 님, 2021년 10월 29일
Many thanks for taking the time to do this review. It is really appreciated.

4/10 - 별로예요

Natasha

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
2021년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Welcoming staff, comfy bed and excellent restaurant
2021년 8월에 1박 숙박함
답변 제공: Lucy 님, 2021년 11월 23일
Many thanks for your review.

2/10 - 너무 별로예요

Alan

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
No shower pressure No breakfast Car park not finished surface Far to expensive for room only and poor shower! £ 89.90 shocking
2021년 8월에 1박 숙박함

8/10 - 좋아요

Steven

단체 여행
좋아요: 청결 상태, 직원 및 서비스
2021년 7월에 1박 숙박함
답변 제공: Lucy 님, 2021년 11월 23일
Many thanks for your review glad you enjoyed it.

6/10 - 괜찮아요

COLIN

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No breakfast !!!
Our booking included breakfast but when we went down in the morning for breakfast we were told they weren’t serving breakfast due to the COVID 19 outbreak. I am type 1 diabetic and had taken my injection of insulin in our bedroom before we went downstairs. We were not told this when we checked in and I had to dash in the car into the town centre to go somewhere for breakfast before I ended up having a hypo. Also, although our room wasn’t too bad the exterior of the hotel looked shabby and the car park was like a waste ground.
2020년 8월에 1박 숙박함
답변 제공: R 님, 2020년 8월 6일
We are sorry for the trouble this caused but all bookings we have are room only currently and for the foreseeable future. All guests had been made aware that no breakfast was to be had in the mornings and any bookings made with a breakfast claim had been adjusted before they were confirmed to not include the price of the breakfast. As for the outside of the building of this wonderful grade 2 listing of over 200 years in standing, very little to nothing can be done lest irreparable damage be done. If the car park looked to be a waste ground then I believe there would be bags upon bags of waste all over and all that was present was the stone that makes up the car park. No obstacles in the way at all.

8/10 - 좋아요

Joe

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2020년 3월에 1박 숙박함

2/10 - 너무 별로예요

Derek

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely hole of a place, felt sorry for the people working there, to charge that amount i expect at least a tidy room
2020년 2월에 3박 숙박함
답변 제공: A 님, 2020년 2월 24일
We apologise for the bad stay you had with us.

8/10 - 좋아요

Alan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very pleasant stay at a regular destination
A very pleasant stay again at this hotel. Nice character and interesting history of the place. Dinner and breakfast were both very good.
2020년 2월에 1박 숙박함
답변 제공: A 님, 2020년 2월 6일
Thank you for staying with and we hope you will again in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
45 minutes wait for any service for a pre booked, pre ordered meal in the restaurant. Leaking shower. Dirty bed linen. No decaff coffee in the room.
2020년 1월에 1박 숙박함
답변 제공: A 님, 2020년 2월 6일
We apologise for the wait you had for dinner and the other issues. Had you asked, we could have provided you with decaff coffee.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived late after long journey the front door locked we rang the bell, WE WERE MET BY A LOVELY MAN WHO COULDN'T DO ENOUGH FOR US TO MAKE OUR STAY PLEASANT. Breakfast A1+. Staff very pleasant, The old building has real class. We will sty there again.
2020년 1월에 1박 숙박함
답변 제공: Liam 님, 2020년 1월 22일
Thank you so much for your lovely review. So glad you had a good stay. We look forward to having you back.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
2019년 12월에 1박 숙박함
답변 제공: A 님, 2020년 2월 6일
Thank you for staying with and we hope you will again in the future.

6/10 - 괜찮아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: C 님, 2019년 12월 24일
Thank you for your stay with us and we hope you stay again.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nothing really reception area and bar was nice the room was we had disgusting it smelt of smoke it got masked with spray but the room still smelt the next day im afraid to say will not be staying again
2019년 12월에 1박 숙박함
답변 제공: Catherine 님, 2019년 12월 23일
We do apologise about the smell. As we are a none smoking hotel it should not have occurred. We could not change you to another room as we were fully booked the night of your stay. As none smokers ourselves we know how unpleasant it can be to have the smell lingering within a room that is part of a none smoking hotel. All we could do on the night is apologise and offer a free bottle of campaign and offer another apology today for the bad stay you had with us.

8/10 - 좋아요

Helen

좋아요: 청결 상태, 직원 및 서비스
The room & decor was a little tired and requires updating/maintenance but we booked the room as somewhere to collapse Into at the end of a busy night- which it served its purpose. Could have been a more comfortable stay. There were no blinds in the bathroom just a net curtain which was lacking in privacy. We had a corner room so had two windows which were single glazed and letting in the noise from the outside main road and cold draft - The room had only one radiator. There were tears in the net curtain at the window- luckily the curtains blocked this out. On asking the staff if there were any shower caps available- they were very quick to tell us they weren’t a luxury hotel
2019년 12월에 1박 숙박함
답변 제공: C 님, 2019년 12월 23일
We do apologise about the nose from outside during your stay with us. We do not have extra's within the rooms such as shower caps but we do have a few things kept downstairs should guests ask and this could have been checked for you to see if we did have any.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
It needs sourcing up outside. Paintwork needs updating
2019년 12월에 1박 숙박함
답변 제공: C 님, 2019년 12월 23일
Thank you for staying with us and hope you stay again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 11월에 2박 숙박함
답변 제공: C 님, 2019년 12월 23일
Thank you for staying with us and hope you stay again.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Loud music coming from staff area night and very early in the morning !! When arrived had to get rid of 6 blue bottles flying around the room , room was freezing and had to use a cheap stand alone heater to warm it up ! The room was dirty actually had marks on lamp and on the walls and on the bed covers plus the throw over the bed too ! Even a bug of some kind on lamp shade late at night I had to kill and got covered in loads of dust. Car park a building site rubbish everywhere ! Don’t stay here
2019년 10월에 1박 숙박함

4/10 - 별로예요

Julie

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointed will not be returning
Really disappointed from the reviews it was obvious the property had been in a run down situ and was been done up. We had two rooms one was really small but clean and warm the second room was much larger but had no hot water or any heating. We were not given any compensation for this and the beds need replacing could feel the springs very uncomfortable. The staff were very polite and helpful and said they would pass our comments on and get someone to have a look at the heating and hot water but this was no good when we were leaving they should have ensured they were working before our stay.
2019년 10월에 1박 숙박함

6/10 - 괜찮아요

S

2019년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
Hotel great location. Staff very friendly and pleasant. Room very tired. Bath panel stuck on with celotape. Holes in bed sheet but clean towels and room clean. So to get your head down its fine.
2019년 8월에 1박 숙박함
답변 제공: ann 님, 2019년 8월 19일
So glad you enjoyed your stay with us. I must admit we are in a fab location and are great value for money.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
2019년 8월에 2박 숙박함
답변 제공: Annie 님, 2019년 9월 10일
Thanks for your review.

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Annie 님, 2019년 8월 5일
Thanks so much for the feedback

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Traditional with comfort
Warm evening but fan provided and windows opened. Lovely bathroom and bed very comfortable
2019년 7월에 1박 숙박함
답변 제공: Annie 님, 2019년 8월 2일
Thanks so much for your review. So glad you enjoyed your stay with us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, good wifi, clean room, great breakfast. Massive car park, don't be put off by it looking like a derelict area. The location is right on a roundabout, so be prepared to turn quickly and for the sound of traffic through the night, depending on location of room. First time I've not had a kettle in the room, but iron and hairdryer there. Absolutely worth what I paid. Recommended.
2019년 7월에 1박 숙박함
답변 제공: Annie 님, 2019년 7월 29일
Thanks for this great review. We do have kettles in all of our rooms. They are on a pull out shelf within the cupboard along with tea/coffee/biscuits. Sorry you didn't find them. You are not the first. Hope we can welcome you back soon .

10/10 - 훌륭해요

Buffy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
rafting Weekend Break
Lovely little hotel very close to Doncaster Racecourse only a 3 min walk(was attending Crafting Live event). Will definitely be returning. Food at the Crab & Moo was excellent
2019년 7월에 1박 숙박함
답변 제공: annie 님, 2019년 7월 17일
Thanks so much for your review. We appreciate all feedback. So glad you enjoyed your stay with us. Hope to welcome you back soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Pne night in Doncaster
Great welcome and room ckean and comfortable with everthing we needed. Breakfast was well cooked and tasty. Good choice on menu. Outside of hotel does need some attention- we were slightly concerned on arrival even though i hsd looked at previous reviews. But once inside we were pleasantly surprised. Would stay again
2019년 7월에 1박 숙박함
답변 제공: Annie 님, 2019년 7월 13일
Many thanks for your review. We appreciate all feedback as we do try hard to look after all of our guests. Hope we can welcome you back soon.

6/10 - 괜찮아요

Stephen 님, Stockholm

좋아요: 청결 상태, 직원 및 서비스
A bit noisy near a major roundabout. Little bit ”tired” but very freindly and helpful staff. Perfect for the racecourse and lots of parking
2019년 7월에 2박 숙박함
답변 제공: annie 님, 2019년 7월 9일
Thanks for your review. We really appreciate the feed back.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 객실의 편안함
Night away
Really noisy floor when walking, when using the bath we had a knock at the door because the room below was leaking despite the bath not even being half full, bed was rock hard and not pleasent at all and was kept awake until 4am people next door having rather loud sex and then coming in and out the room afterwardsbanging doors, wasn’t pleasent!! Restaurant is fabulous that’s the best part of this hotel
2019년 6월에 1박 숙박함
답변 제공: Annie 님, 2019년 7월 2일
Thanks for your review. Sorry the floors creak but the building was built in 1810 and is grade II listed so all the floorboards creak. Sorry you found the bed hard. Some people like hard some soft. Sorry other guests kept you awake having loud sex. We have no control over that.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here previously. Good location and easy for parking. Helpful and friendly courteous staff. Wonderful breakfast as well. WiFi was not good at all with regular interruptions. Otherwise all good.
2019년 6월에 1박 숙박함
답변 제공: Annie 님, 2019년 6월 21일
Thanks for your review. I am sorry you had trouble with the Wifi. We are hoping to have it sorted very soon. Hope to welcome you back soon.

6/10 - 괜찮아요

Tom 님, Halifax

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Business trip in hot room
The hotel was nice enough. However no air conditioning. Fan was too noisy to sleep. Room was fine. The frying of the chicken Kiev was not nice. Never had fried chicken Kiev before. Far too greasy. It’s an oven dish!
2019년 5월에 1박 숙박함
답변 제공: Annie 님, 2019년 6월 6일
Thanks for your review . However i am confused as we do not have Chicken Kiev on our menu?? and we never have had .

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb customer service in all departments! Fantastic breakfast every morning. A pleasure to stay there again!!!
2019년 5월에 6박 숙박함
답변 제공: Annie 님, 2019년 5월 28일
Thanks so much for taking the time to give us a review. We appreciate all feedback as we do try hard to look after all of our guests.Glad you enjoyed the breakfasts. I will pass on your comments to the chef. Thanks again.

10/10 - 훌륭해요

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출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good! Thanks for the service, very happy with my stay
2019년 5월에 1박 숙박함
답변 제공: Annie 님, 2019년 5월 22일
Many thanks for your review. So glad you enjoyed your stay with us.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Location
Ideal location for Racecourse, no parking problems, rooms were clean and well heated, comfy bed, breakfast had a good choice and was well cooked, pleasant staff, no complaints
2019년 5월에 1박 숙박함
답변 제공: annie 님, 2019년 5월 13일
Thanks for your review. We appreciate all feedback.

8/10 - 좋아요

PIETRO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I SHALL REBOOK THIS HOTEL
GOOD VALUE FOR MONEY. EXCELLENT RESTAURANT WITH GIGANTIC PORTIONS.
2019년 4월에 2박 숙박함
답변 제공: Front Desk Reception 님, 2019년 4월 30일
Thank you for taking your time to leave us feedback. We are glad you enjoyed your stay and look forward to welcoming you again in the near future!

10/10 - 훌륭해요

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단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ann's customer service was the best. She is friendly, attentive, kind and caring. The double room that we stayed in was comfortable and the room was furnished nicely with a large bathroom that hosted a jacuzzi bath. I would definitely stay there again.
2019년 4월에 2박 숙박함
답변 제공: Annie 님, 2019년 4월 25일
Thank you for such a great review. So glad you enjoyed your stay with us. We appreciate all feedback as we do try hard to look after all of our guests. Hope if you are staying in Doncaster again we can welcome you back.

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and friendly
I stay here on a regular basis and I am always very well looked after by all the staff. It is a friendly and comfortable place to stay. The rooms are spacious and clean.
2019년 3월에 5박 숙박함
답변 제공: Annie 님, 2019년 4월 2일
Thankyou for your review. So glad you enjoy staying with us. I will pass on your kind words to all the staff.

10/10 - 훌륭해요

Nick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Small, friendly hotel
Nice comfortable room, really friendly & helpful staff. 10 minutes walk to the Dome & about 15 minutes walk into town. Would stay here again next time we visit Doncaster.
2019년 3월에 1박 숙박함
답변 제공: Annie 님, 2019년 3월 11일
Thanks so much for this great review. We do try hard to look after all of our guests so it makes it all worthwhile when we get lovely reviews like this. We hope to welcome you back very soon.

8/10 - 좋아요

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2019년 2월에 2박 숙박함
답변 제공: Annie 님, 2019년 4월 2일
Thanks for taking the time to give us a review.

8/10 - 좋아요

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출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location close to all major roads. Quiet hotel with friendly helpful staff courteous and professional. Maybe requires some updating of decor otherwise all good.
2019년 2월에 2박 숙박함
답변 제공: annie 님, 2019년 3월 1일
Thanks for your review. We appreciate all feedback as we try hard to look after all of our guests.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I did not like the shower which works off the bath taps. The shower head did not give a good flow. For me, I found the bed very hard. No toilet brush. Badly cracked floor tile needs replacing next to the bath.
2019년 2월에 3박 숙박함
답변 제공: Annie 님, 2019년 2월 26일
Thanks for your feedback. We appreciate all feedback as we try hard to look after all of our guests.