외관

우드스프링 스위트 노스 찰스턴 에어포트 I-526 여행 후기

2.5 out of 5

이용 후기

5.8
평점 10 - 훌륭해요. 317개 이용 후기 중 45개" "
평점 8 - 좋아요. 317개 이용 후기 중 79개" "
평점 6 - 괜찮아요. 317개 이용 후기 중 46개" "
평점 4 - 별로예요. 317개 이용 후기 중 62개" "
평점 2 - 너무 별로예요. 317개 이용 후기 중 85개" "

6.0/10

청결 상태

6.6/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Todd

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Riaches were in the bathroom, sheets on one of the beds were dirty. I would sleep in my truck before I'd pay to stay there again.
2024년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 4월 9일
We are genuinely sorry to hear about your disappointing experience during your recent stay. Please accept our sincere apologies for the issues you encountered with cleanliness. This falls well below the standards we strive to maintain for our guests, and we understand the frustration and inconvenience this must have caused you.Rest assured, we take your feedback very seriously, and we will be conducting a thorough investigation into the matter to address the root causes and ensure that appropriate measures are taken to prevent such occurrences in the future. Our guests' comfort and satisfaction are of utmost importance to us, and we deeply regret that we fell short of your expectations on this occasion.Once again, we apologize for the inconvenience and disappointment you experienced during your stay. We hope for the opportunity to regain your trust and welcome you back for a more enjoyable experience in the future.

10/10 - 훌륭해요

David

Good customer service
2024년 3월에 7박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 30일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

2/10 - 너무 별로예요

Christopher

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very outdated and not clean as well as damages or broken things in the room. Trust me save yourself time and money do not go here. You have been warned
2024년 3월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 26일
We are deeply sorry to hear about your disappointing experience during your stay at our hotel. Please accept our sincerest apologies for any inconveniences caused by the condition of your room. We take cleanliness and maintenance very seriously, and it's disheartening to learn that we fell short of your expectations.Your feedback is invaluable to us, as it helps us identify areas for improvement. Rest assured, we are investigating the issues you've mentioned and taking necessary steps to address them promptly. Our goal is to provide all our guests with a comfortable and enjoyable stay, and we regret that we did not meet this standard during your visit.We understand your frustration, and we truly appreciate you bringing these concerns to our attention. We hope you'll consider giving us another chance in the future to demonstrate the high level of service and hospitality that we are known for. If you would like to discuss your experience further or have any additional feedback to share, please don't hesitate to reach out to our management team.Once again, we apologize for any inconvenience, and we thank you for your understanding.

10/10 - 훌륭해요

Everette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I did not know this was an extended stay hotel and the pictures are a tad bit misleading but my overall experience was actually very nice. Got some really good rest and the front desk was very nice
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 3월 17일
Thank you for sharing your feedback with us. We're delighted to hear that despite any initial misconceptions, you had a pleasant experience during your stay with us. It's heartening to know that you found our accommodations conducive to a good night's rest and that our front desk team made a positive impression on you.Regarding the misunderstanding about our hotel being an extended stay property, we apologize for any confusion. We always strive for transparency and aim to ensure that our guests have clear expectations before arrival. Your feedback serves as a valuable reminder for us to review and potentially update our online information to provide a more accurate representation of our offerings. We genuinely appreciate your kind words and hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything further we can do to enhance your experience next time, please don't hesitate to let us know.

2/10 - 너무 별로예요

Shelecia

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was not a safe place to stay
2024년 2월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 28일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

Tammy

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome staff and very quiet location!
2024년 2월에 7박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 27일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

6/10 - 괜찮아요

Shaquille

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place is trash
답변 제공: Hotel General Manager 님, 2024년 2월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!

8/10 - 좋아요

Hardia

별로예요: 편의 시설/서비스
Front desk assistant manager is wonderful
2024년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

2/10 - 너무 별로예요

Jazell

2023년 12월에 7박 숙박함
답변 제공: Hotel General Manager 님, 2024년 2월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

4/10 - 별로예요

Bridgette

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Location
2023년 12월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 12월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with pest control. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

2/10 - 너무 별로예요

leroy 님, brockton

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
In tested with bugs
2023년 11월에 8박 숙박함
답변 제공: Hotel General Manager 님, 2023년 12월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with pest control. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

10/10 - 훌륭해요

Yhonne

2023년 11월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 12월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

2/10 - 너무 별로예요

Jalone

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 12월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with pest control. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

8/10 - 좋아요

Bleckanovely

좋아요: 청결 상태, 직원 및 서비스
답변 제공: Hotel General Manager 님, 2023년 12월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

Matt

2023년 11월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 12월 23일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

4/10 - 별로예요

MARIA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 11월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, General Manager.

8/10 - 좋아요

William

2023년 11월에 4박 숙박함
답변 제공: Hotel General Manager 님, 2023년 11월 21일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 - 좋아요

Joanne

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bathroom was gross. There was roaches.
2023년 11월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 11월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, General Manager.

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Stay!! Check in was smoothe and people were friendly upon arriving. It was extremely welcoming!!! The rooms were thoroughly cleaned up and down! Beds the most important part, we’re comfy and the pillows full and fluffy! I’ll be staying again the next time I’m through! Best stay in South Carolina!!!
2023년 11월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 11월 18일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

2/10 - 너무 별로예요

Jesse

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No thank you
We checked in and left shortly after to go somewhere else. The room smelled so bad/funny that it instantly made me sick. Knew there was no way We could stay there any longer
2023년 11월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 11월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, General Manager.

6/10 - 괜찮아요

Jalone

2023년 11월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2023년 11월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, General Manager.

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Roaches found in the rooms. Could be cleaner.
2023년 10월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 11월 7일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, General Manager

4/10 - 별로예요

Jerry

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Roaches, dog barking, lumpy mattress light switch didn't work. The staff was friendly
2023년 11월에 3박 숙박함
답변 제공: Hotel General Manager 님, 2023년 11월 6일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, General Manager.

10/10 - 훌륭해요

Ngoclan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 28박 숙박함
답변 제공: Hotel General Manager 님, 2023년 10월 30일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 - 괜찮아요

Charles

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 7박 숙박함
답변 제공: Hotel General Manager 님, 2023년 10월 30일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, General Manager

4/10 - 별로예요

Lacie

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 10월 24일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,General Manager

2/10 - 너무 별로예요

Ryan

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 10월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,General Manager

2/10 - 너무 별로예요

Donna

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
All of the staff that I spoke to was very respectful and professional but the room was horrible. My son made a mistake by turning off the bathroom light. Once he did that, the roaches was going crazy. A few times the roaches got in the bed with us. I did inform staff and they offered unscented spray although I know the room was already heavily sprayed before arrival. There was a strong scent of bug spray in the room. We couldn’t put our belongings down without the roaches trying to get into them. A few times the roaches tried to get in my ear while I tried to sleep. This was honestly the worst hotel experience I’ve had in my 40 years of living.
2023년 10월에 8박 숙박함
답변 제공: Hotel General Manager 님, 2023년 10월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,General Manager

2/10 - 너무 별로예요

Andrew

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Roaches. Nasty
2023년 10월에 3박 숙박함
답변 제공: Hotel General Manager 님, 2023년 10월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,General Manager

4/10 - 별로예요

Jeremiah

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not the greatest place, definitely lock your doors and don’t hang outside for long
2023년 10월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 10월 10일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,General Manager

2/10 - 너무 별로예요

angel

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dont stay here
This hotel was filthy and the elevator didnt work.
2023년 9월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 10월 7일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,General Manager

4/10 - 별로예요

Alun

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff difficult to contact, no cooking or eating utensils, no coffee and cockroaches in the room.
2023년 10월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 10월 7일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,General Manager

4/10 - 별로예요

Howard

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A dump
The Ola e is a dump
2023년 7월에 2박 숙박함
답변 제공: Hotel General Manager 님, 2023년 7월 16일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services.Your loyalty is important to us. Please visit us again soon!

10/10 - 훌륭해요

Alden

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the stay was amazing, and the building and room were very clean.
2023년 7월에 7박 숙박함
답변 제공: Hotel General Manager 님, 2023년 7월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

2/10 - 너무 별로예요

Laura

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ROACHES!! This place is absolutely INFESTED with cockroaches!!
2023년 6월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 7월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,General Manager

4/10 - 별로예요

Terry

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room had a odor and wasn't clean. It was a 2 star motel at a good rating. It wasn't a restful experience.
2023년 7월에 5박 숙박함
답변 제공: Hotel General Manager 님, 2023년 7월 9일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.Sincerely,General Manager

6/10 - 괜찮아요

Alexander

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 28박 숙박함
답변 제공: Hotel General Manager 님, 2023년 6월 24일
Dear Alexander Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,General Manager

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quite and clean and location good.
2023년 6월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 6월 16일
Hi James,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, General Manager

2/10 - 너무 별로예요

Roger

출장 여행
별로예요: 직원 및 서비스
There was no staff there for my third room to check in and he had to sleep in his vehicle.
2023년 6월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 6월 16일
Hi Roger,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,General Manager

2/10 - 너무 별로예요

Fernando

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Customer service right from the start was not at all
2023년 6월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 6월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. Sincerely, General Manager

10/10 - 훌륭해요

Dennis

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 7박 숙박함
답변 제공: Hotel General Manager 님, 2023년 6월 5일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,General Manager

10/10 - 훌륭해요

Mason

좋아요: 직원 및 서비스, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 4월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Hotel General Manager

10/10 - 훌륭해요

Jamaahl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a very pleasant stay location and staff. I will return soon...
2023년 4월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 4월 13일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Hotel General Manager

4/10 - 별로예요

Albert

별로예요: 청결 상태
2023년 3월에 3박 숙박함
답변 제공: Hotel General Manager 님, 2023년 3월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

4/10 - 별로예요

Johnathan

2023년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 3월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites North Charleston Airport I-526.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.

8/10 - 좋아요

Kurt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 2월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Hotel General Manager

2/10 - 너무 별로예요

Ricardo

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Front desk receptionist called Latisha. Terrible service, obtuse.
2023년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 2월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Hotel General Manager

4/10 - 별로예요

Ricardo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Una habitación con refrigerador y microondas. Genial! Pero, sin cubiertos ni sartenes. Pago por separado si quieres... Latisha es la peor recepcionista. Cero en servicio al cliente.
2023년 2월에 1박 숙박함
답변 제공: Hotel General Manager 님, 2023년 2월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Hotel General Manager

8/10 - 좋아요

Shaun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady working at the front counter was outstanding! Very nice an helpful!!!!

2/10 - 너무 별로예요

Felicia

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Woodspring Suites/never again
The first room was not clean. The second room the bathroom was not clean, but you could smell that something was wiped down on the counter. Only stayed one night because it was past the time to get a refund. Never again.
2022년 9월에 3박 숙박함