로비

더 헤리티지 호텔 마닐라 여행 후기

4 out of 5
더 헤리티지 호텔 마닐라
Roxas Boulevard, Corner Of Edsa, Pasay, Manila

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1530개 이용 후기 중 879개" "
평점 8 - 좋아요. 1530개 이용 후기 중 419개" "
평점 6 - 괜찮아요. 1530개 이용 후기 중 149개" "
평점 4 - 별로예요. 1530개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1530개 이용 후기 중 39개" "

8.6/10

청결 상태

9.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

TAESOON

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
시설은 깨끗이하나 주변이 시끄러움
2024년 3월에 1박 숙박함
답변 제공: Farid 님, 2024년 3월 13일
Dear Taesoon,Thank you for leaving our business with a 4-star rating. This is sincerely appreciated.We hope to make your next visit just as positive.Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

6/10 - 괜찮아요

sang

Old traditional hotel. Good for like heritage.
2023년 10월에 6박 숙박함
답변 제공: Farid 님, 2023년 10월 20일
Dear Sang,Thank you for taking the time to send us a review. The 3-star rating is much appreciated. You may be pleased to know that we are embarking on a renovation project for our guest rooms and this will happen by first quarter of next year.Looking forward to your next visit.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

JUBEAK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Farid 님, 2023년 10월 18일
Dear Jubeak,Thank you for leaving our business with a 5-star rating! This is sincerely appreciated. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We hope to make your next visit just as positive.Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

JUBEAK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Farid 님, 2023년 9월 26일
Dear Jubeak,We wanted to take a moment to express our heartfelt gratitude for the exceptional 5-star rating you left for us. Our team works tirelessly to create a comfortable and memorable experience for all our guests, and your feedback reaffirms that we are on the right track.Your rating serves as a great motivation for our staff and a testament to our commitment to providing exceptional service.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

JUBEAK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Farid 님, 2023년 9월 26일
Dear Jubeak,We wanted to take a moment to express our heartfelt gratitude for the exceptional 5-star rating you left for us. Our team works tirelessly to create a comfortable and memorable experience for all our guests, and your feedback reaffirms that we are on the right track.Your rating serves as a great motivation for our staff and a testament to our commitment to providing exceptional service.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

JUBEAK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Farid 님, 2023년 9월 11일
Dear Jubeak,We wanted to take a moment to express our heartfelt gratitude for the exceptional 5-star rating you left for us. Our team works tirelessly to create a comfortable and memorable experience for all our guests, and your feedback reaffirms that we are on the right track.Your rating serves as a great motivation for our staff and a testament to our commitment to providing exceptional service.Once more, thank you for your generous rating. We truly appreciate your support and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

8/10 - 좋아요

YOSEP

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Farid 님, 2023년 8월 16일
Dear Yosep,Thank you for leaving our business with a 5-star rating! This is sincerely appreciated. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We hope to make your next visit just as positive.Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

MAN DONG

2023년 7월에 5박 숙박함
답변 제공: Farid 님, 2023년 7월 30일
Dear Mandong,Thank you for leaving our business with a 5-star rating! This is sincerely appreciated. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We hope to make your next visit just as positive.Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

JUBEAK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Farid 님, 2023년 7월 25일
Dear Jubeak,Thank you for leaving our business with a 5-star rating. This is sincerely appreciated.We endeavor to go above and beyond to ensure our guests have a memorable experience. Every guest is equally important to us and deserves nothing but VIP treatment. Your positive feedback confirms that we have delivered the quality service Heritage Hotel Manila commits to achieving.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

JUBEAK

2023년 7월에 1박 숙박함
답변 제공: Farid 님, 2023년 7월 25일
Dear Jubeak,Thank you for leaving our business with a 5-star rating. This is sincerely appreciated.We endeavor to go above and beyond to ensure our guests have a memorable experience. Every guest is equally important to us and deserves nothing but VIP treatment. Your positive feedback confirms that we have delivered the quality service Heritage Hotel Manila commits to achieving.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

JUBEAK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Farid 님, 2023년 7월 22일
Dear Jubeak,Thank you for leaving our business with a 5-star rating! This is sincerely appreciated. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We hope to make your next visit just as positive.Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

6/10 - 괜찮아요

??

2023년 6월에 4박 숙박함
답변 제공: Farid 님, 2023년 6월 25일
Dear Guest,Thank you for leaving our business with a 3-star rating! This is sincerely appreciated. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

Jungbong 님, Fotan New Territory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staffs are super kind. They handled my requests promply and professionally
2023년 6월에 6박 숙박함
답변 제공: Farid 님, 2023년 6월 17일
Dear Jungbong,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating and comments - thank you very much. It feels great to know that our staff and service left a positive impression on you. This continues to confirm that we have delivered the excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 - 좋아요

YOSEP

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: Farid 님, 2023년 3월 21일
Dear Yosep,Thank you for leaving our business with a 4-star rating. This is sincerely appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 - 좋아요

YONG IL

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
SM몰과 가깝고 주변에 먹거리도 가깝고 다만, 조금 오래된 느낌이 있으나 나름 편안하고 좋습니다.
2023년 2월에 3박 숙박함
답변 제공: Farid 님, 2023년 2월 25일
Dear Yong,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. I am glad you find convenience in our location. And thank you for the 4-star rating! This is sincerely appreciated!Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 - 좋아요

IL PYO

2023년 2월에 1박 숙박함
답변 제공: Farid 님, 2023년 2월 6일
Dear Ilpyo,Thank you for leaving our business with a 4-star rating. This is sincerely appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 - 좋아요

JIHWAN

2022년 10월에 4박 숙박함

10/10 - 훌륭해요

Heekang

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
고객 친화적인 호텔이고 직원의 친절함이 좋았다
2022년 8월에 2박 숙박함
답변 제공: Farid 님, 2022년 8월 30일
Dear Heekang,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive experience at The Heritage Hotel Manila. And thank you for the 5-star rating! This is sincerely appreciated!We endeavor to go above and beyond to ensure our guests have a memorable experience. Every guest is equally important to us and deserves nothing but VIP treatment. I will personally communicate your positive feedback to my team as this continues to confirm that we have delivered the quality service that Heritage Hotel Manila commits to achieving.We look forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

jung soo

2022년 8월에 1박 숙박함
답변 제공: Farid 님, 2022년 8월 19일
Dear Jung Soo,Thank you for leaving our business with a 5 star rating! This is sincerely appreciated!We hope to make your next visit just as positive. Have a good day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

SEONGMIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: f 님, 2022년 8월 7일
Dear Seongmin, Thank you for leaving our business with a 5-star rating. This is sincerely appreciated! We look forward to your next visit. Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

10/10 - 훌륭해요

SEONGMIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Farid 님, 2022년 7월 17일
Dear Seongmin, Thank you for leaving our business with a 5 star rating! This is sincerely appreciated. We hope to make your next stay just as positive. You are always welcome here at The Heritage Hotel Manila! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

10/10 - 훌륭해요

kyengchaek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가격대비 만족한 호텔입니다.
2022년 6월에 4박 숙박함
답변 제공: Farid 님, 2022년 6월 26일
Dear Kyenchaek, It makes our day to hear that we were able to provide you with 5-star service! This means a lot to us. Thank you very much! We endeavor to go above and beyond to ensure our guests have a memorable experience! And your feedback inspires us to keep doing our best. We hope to make your next visit just as positive. Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

4/10 - 별로예요

keumji

2022년 6월에 2박 숙박함
답변 제공: Farid 님, 2022년 6월 17일
Dear Keumji, We are sorry that your experience with us didn’t quite match your expectations. We would love to know why, so that we can deliver a better experience next time. You may reach us anytime. Again, thank you for your feedback. Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

8/10 - 좋아요

dong whey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Farid 님, 2022년 6월 11일
Dear Dong, Thank you for your kind review and for leaving our business with a 4-star rating! This is truly appreciated! Your feedback inspires us to keep doing our best! We look forward to your next visit!   Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

10/10 - 훌륭해요

SEONGMIN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조용하고 마닐라 접근성도 좋았습니다.
2022년 5월에 3박 숙박함
답변 제공: Farid 님, 2022년 6월 11일
(translation) It was quiet and the access to Manila was good. Dear Seongmin, Thank you for your kind review and for leaving our business with a 5-star rating! Our location is one of the hotel's best features. We look forward to your next visit!   Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

10/10 - 훌륭해요

Sungmin

2022년 5월에 1박 숙박함
답변 제공: Farid 님, 2022년 5월 25일
Dear Sungmin,   Thanks for leaving our business a 5-star review! This is truly appreciated! We are looking forward to welcoming you back to our hotel in the near future.   Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

8/10 - 좋아요

Sangchang

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
가격 프로모우션‥
그냥 대체로 무난한듯‥가격 프로모가 적용되니 좋았음
2022년 5월에 1박 숙박함
답변 제공: The Heritage Hotel Manila 님, 2022년 5월 6일
Good day Sangchang! Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to know that you enjoyed your experience with us and we will surely share your good comments with our staff. Looking forward to having you again soon. Best regards, Farid Schoucair General Manager The Heritage Hotel Manila

8/10 - 좋아요

Nanette 님, Surrey

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff service is outstanding. Additionally, the hotel is conveniently located near shopping malls, and they offer a complimentary shuttle service to and from the SM Mall of Asia. It’s a fantastic perk for guests looking to explore the area without worrying about transportation.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Stephanie 님, baltimore

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good friendly staff
2024년 3월에 2박 숙박함
답변 제공: Farid 님, 2024년 3월 28일
Dear Stephanie,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

Shamaine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good!
2024년 3월에 1박 숙박함
답변 제공: Farid 님, 2024년 3월 28일
Dear Sharmaine,Thank you very much for your kind review and the 5-star rating! This is very much appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

Eribero

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are friendly.
2024년 3월에 1박 숙박함
답변 제공: Farid 님, 2024년 3월 26일
Dear Eribero,Thank you very much for your feedback! Ratings like this motivate us to even work harder and maintain quality standards.Should your travels bring you back to Manila, we would be honored to have you as our guest once again.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

8/10 - 좋아요

Marlon 님, Tacoma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Farid 님, 2024년 3월 26일
Dear Marlon,I would like to thank you for making us your choice of accommodation and for taking the time to give us a 4 star rating! This is sincerely appreciated!Looking forward to your next visit! Have a good day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

Jason

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location near the Skywalk to Terminal 3 International
2024년 3월에 1박 숙박함
답변 제공: Farid 님, 2024년 3월 25일
Dear Jason,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 - 좋아요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Most staff are attentive. All staff will greet you with a smile. Food is delicious. Furniture and gym equipment are outdated, but in working condition. Room includes mini fridge, toothbrush, vanity kit and slippers. Shuttle bus to and from mall of asia offered, but not really advertised. Not enough coffee cups noted during breakfast buffet (additional cost for breakfast buffet). Surrounding area not safely walkable in my opinion if you're traveling solo/first time, however attaining a taxi or using Grab transportation is a breeze. Dowinn casino is a new addition to the hotel, however still under renovation.
2024년 3월에 12박 숙박함
답변 제공: Farid 님, 2024년 3월 25일
Dear Sharon, Your review is very much appreciated. Please know that we are taking into account the observations you made here. Allow us to revisit our offerings and probably work on some improvements.Thank you for the rating! Have a wonderful day, Sharon!Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

8/10 - 좋아요

Barry

좋아요: 직원 및 서비스
2024년 3월에 5박 숙박함
답변 제공: Farid 님, 2024년 3월 25일
Dear Barry,Thank you for the 4 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 - 좋아요

Mohammed 님, Romeoville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really like the staff here very friendly people i wish they would have self laundry options.
2024년 3월에 1박 숙박함
답변 제공: Farid 님, 2024년 3월 24일
Dear Mohammed,Your kind words truly made our day!We are thrilled to hear that you had such a positive experience during your stay at The Heritage Hotel Manila.We truly appreciate your support and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

Anisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Farid 님, 2024년 3월 25일
Dear Arissa, We are happy to host you at our hotel recently! And we sincerely appreciate the rating you gave us. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 - 좋아요

Klas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Very goog s
2024년 3월에 1박 숙박함
답변 제공: Farid 님, 2024년 3월 23일
Dear Klas,Thank you for leaving our business with a 4-star rating! This is very much appreciated!We hope to make your next visit just as positive.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean hotel. Free shuttle to Mall of Asia. Neighborhood is rough. Hotel is older but clean with very nice staff.
2024년 3월에 1박 숙박함
답변 제공: Farid 님, 2024년 3월 23일
Dear James,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. Reading about your positive experience at The Heritage Hotel Manila was an absolute pleasure. And thank you for the 5-star rating! This is sincerely appreciated!We endeavor to go above and beyond to ensure our guests have a memorable experience. Every guest is equally important to us and deserves nothing but VIP treatment. We look forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

SATOSHI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Farid 님, 2024년 3월 23일
Dear Satoshi,Thank you for leaving our business with a 5-star rating! This is very much appreciated!We hope to make your next visit just as positive.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

Kristiann 님, Honolulu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved my stay here! Incredible breakfast and outstanding customer service from front desk! I will return!
2024년 1월에 1박 숙박함
답변 제공: Farid 님, 2024년 3월 21일
Dear Kristiann,We wanted to take a moment to express our heartfelt gratitude for the exceptional 5-star rating you left for us. Our team works tirelessly to create a comfortable and memorable experience for all our guests, and your feedback reaffirms that we are on the right track.Your rating serves as a great motivation for our staff and a testament to our commitment to providing exceptional service.Once more, thank you for your generous review. We truly appreciate your support and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

8/10 - 좋아요

Terence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The hotel was basically pretty good. Just the carpeting in in the rooms really needs to be changed out.
2024년 3월에 1박 숙박함
답변 제공: Farid 님, 2024년 3월 21일
Dear Terence,I would like to thank you for making us your choice of accommodation and for taking the time to give us a 4 star rating! This is sincerely appreciated!Looking forward to your next visit! Have a good day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila

8/10 - 좋아요

Noel

좋아요: 청결 상태, 직원 및 서비스
The Heritage is starting to look old in the rooms. Carpets could certain be replaced - old, duty and slightly frayed.
2024년 3월에 1박 숙박함
답변 제공: Farid 님, 2024년 3월 19일
Dear Noel,Thank you for taking the time to give us a 4- star rating! We are sorry for any inconvenience you experienced. On another note, you will be pleased to know that our guest rooms will undergo refurbishment this year. Sincerely,FARID SCHOUCAIR General ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

Eduardo

가족 여행
Nothing
2024년 3월에 2박 숙박함
답변 제공: Farid 님, 2024년 3월 19일
Dear Eduardo,Thank you for leaving our business with a 5-Star Rating! This is sincerely appreciated.We hope to make your next visit just as positive.Thank you.FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

CONRAD

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything about The Heritage Hotel Manila!!! Amazing staff!!! Everyone was so friendly, welcoming, helpful and very courteous!!! Nice clean clean room, amazing house keepers. The only bad thing was having to check out to go back home, wish I could stay forever!
2024년 3월에 16박 숙박함
답변 제공: Farid 님, 2024년 3월 19일
Dear Conrad,We wanted to take a moment to express our sincere gratitude for choosing to stay at The Heritage Hotel Manila. It was our pleasure to have you as our guest, and we are thrilled to know that you had a positive experience. Should your travels bring you back to Manila, we would be honored to have you as our guest once again. Our doors are always open to provide you with another memorable stay.Thank you once again for choosing The Heritage Hotel Manila. We value your patronage and look forward to the opportunity of welcoming you back in the future.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

Mohammed 님, Romeoville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I didn't like about this place was they had cockroaches other than that everything was excellent.
2024년 2월에 26박 숙박함
답변 제공: Farid 님, 2024년 3월 18일
Dear Mohammed,We are always pleased to receive feedback from our guests about their stay with us. Thank you for the 5-star rating. On another note, please be assured that our Housekeeping and Stewarding do regular pest control measures. Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

10/10 - 훌륭해요

ANNA LIZA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 16박 숙박함
답변 제공: Farid 님, 2024년 3월 19일
Dear Annaliza,Thank you for leaving our business with a 5 star rating! This is sincerely appreciated!We hope to make your next visit just as positive.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

Philip

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
Nice family place to visit and see the sights. Free shuttle to and from the MOA. Casino on sight. Nice room service and breakfast is very nice has a swimming pool for both adults and kids. Transportation and bus tours.
2024년 3월에 3박 숙박함
답변 제공: Farid 님, 2024년 3월 18일
Dear Philip,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating and comments - thank you very much. This confirms that we have delivered the excellent service Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila

8/10 - 좋아요

Ing Liong 님, Huntington Beach

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Facility good. Have problems adjusting room temperature which is too cold and blanket too thin. Carpet is old with lots of stain.
2024년 3월에 2박 숙박함
답변 제공: Farid 님, 2024년 3월 16일
Hi Liong,Thank you for taking the time to send a review following your recent stay with us.I would like to apologize for any inconvenience you experienced. This room was already checked by our Housekeeping and Engineering for immediate rectifications needed.On another note, you will be pleased to know that our guest rooms will undergo refurbishment this year.Again, thank you for your feedback.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila

10/10 - 훌륭해요

Ramon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Farid 님, 2024년 3월 16일
Dear Ramon,I would like to thank you for making us your choice of accommodation and for taking the time to give us a 5 star rating! This is sincerely appreciated!This continues to confirm that we have delivered the quality service that Heritage Hotel Manila commits to achieving.Have a good day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila