셀렉트 컴포트 침대, 객실 내 금고, 책상, 다리미/다리미판

델타 호텔 바이 메리어트 유티카 여행 후기

3.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 440개 이용 후기 중 220개" "
평점 8 - 좋아요. 440개 이용 후기 중 129개" "
평점 6 - 괜찮아요. 440개 이용 후기 중 40개" "
평점 4 - 별로예요. 440개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 440개 이용 후기 중 29개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Tammy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location if going to a show at The Stanley. Comfortable beds; quiet hotel; nice staff.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Georgia

좋아요: 청결 상태
2024년 3월에 2박 숙박함

8/10 - 좋아요

Paul

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Willow

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First off all, the room was advertised as being a three person room with a pull out couch. When we arrived, there was no pullout couch. We had to order a cot for an extra charge for our son. We opened the door to a stuffy room that smelled strongly of deodorizer with no way to get fresh air. We got in late and went straight to bed. In the morning we opened the curtains and discovered our room was looking into another room!!! There must have been an addition put on the building and we looked straight into a meeting room, with no ability to look outside. Unacceptable. The musty smell lasted the whole stay and the carpets were dirty. The area of town was pretty run down with nothing walkable except the arena. Considering we paid more than similar hotels in the area that offered additional perks like free breakfast which this one did not, we were very disappointed.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Michelle F

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was easy and fast
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Amanda

별로예요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Lee 님, 2024년 1월 22일
Hello Amanda,I'm so sorry to hear you didn't enjoy your stay. I do hope that you and your family did at least enjoy the time at the pool. Give us a call if you'd like to book again. Thank you

10/10 - 훌륭해요

Katiuska

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Lenora

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
There was a wrestling event on Saturday and many of the wrestlers an parents stayed at the hotel. The children were unsupervised and was everywhere. Disrupting other by banging on doors, running and screaming in the hallways. the staff was not able to do anything and went on for hours before deciding to contact the coaches! The parents were sitting at the bar and was not bothered by what their children were doing
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would like to say thank you to Eugene, for stepping up and taking care of me I appreciate it very much. This is what makes a place like him.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Emin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

8/10 - 좋아요

Amber

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It was all in all a good hotel to stay in for one night. I did notice mold growing near the air unit and windows and the wall paneling was peeling back. It was decently clean, but there was some hairs in the bathroom and urine around the base of the toilet. But we had a good time staying there and enjoying the NYE festivities nonetheless, and the staff were great. I'd stay here again.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Maria

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Marley

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Gordon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was incredible. Beds and pillows were extremely comfortable. Great view and food was excellent. I will definitely stay there again.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Tony

2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Cynthia

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Room was a little run down. Peeling wallpaper for example.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect date night
We had an excellent time.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

david

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jessica

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Irene

2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Denise

연인과의 여행
좋아요: 직원 및 서비스
It was fine for what we needed: one night stay after a concert instead of driving home two hours late at night. Nothing fancy and the building is a little rundown, but the basics were covered. The "view" from our window was the ballroom, so we couldn't see outside. Small convenience store in the lobby was...convenient!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Maddison

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Anna

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함

8/10 - 좋아요

Peter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good property
2023년 10월에 1박 숙박함

8/10 - 좋아요

Marie 님, Watertown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
check in smooth and easy. Parking free.. Walkable to Theater. Room very expensive. Not worth price. Wallpaper peeling and carpet not clean.
2023년 10월에 1박 숙박함

8/10 - 좋아요

LaNiece

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Wesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Handy Hotel
Excellent service and good food, a handy hotel to stay at if you are taking the train to NYC as it is only blocks away fromt he AmTrack Station,
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Wesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient Hotel
This hotel is very close to the Amtrack Station and city parking making it very convenient when taking the train. There is unfortunately, very littel to do in downtown Utica.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Laura

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Monica

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Krista

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great friendly staff clean
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Rhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The elevators were super slow and jumpy. Our toilet flushed so loudly and violently it was frightening. The tub dripped constantly. The area around the hotel is dodgy.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Hotel was clean. Staff was very friendly. Restaurant & bar onsite. Places to walk to eat. Pool was great.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Patty

2023년 8월에 2박 숙박함

4/10 - 별로예요

Eileen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Positives: Comfortable bed, nice supply of towels Negatives: I was not given the room I booked. Instead, I was given a different kind of room. They claimed a third-party overbooked yet the reservation was confirmed. Curiously, I was not refunded any money for what was clearly a less desirable room. I also found that the "free breakfast" advertised on the site cost $15.95. The elevator was hopelessly slow. Having decided to take the stairs as an alternative, I found them isolated and potentially unsafe. The level of cleanliness was below that of most other hotels I have stayed at.
2023년 8월에 1박 숙박함

8/10 - 좋아요

tonia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was fine, but I find it was annoying to be nickeled and dimed by having to pay $3 for my morning coffee.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 편의 시설/서비스
Nice bar downstairs
2023년 7월에 1박 숙박함

4/10 - 별로예요

Joseph

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We reserved a room with a king bed and ended up with a room with two double beds. Very disappointed.
2023년 8월에 1박 숙박함

4/10 - 별로예요

Patrick

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was great. Only issue is elevators (all of them) broken. Should be giving a food voucher or something to make up for it. Good hotel though otherwise
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Rasheeda Freeman

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The rooms were data . Need to upgrade the rooms and carpet.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel With Greater People
This is my first time staying at a “Delta Hotels by Marriott”. Walking into the beautiful & pristine lobby. I checked in close to midnight and was greeted warmly by two wonderful and personable associates. Joe (who is an absolute ROCKSTAR) one of the associates who was working the front desk. He checked me into my room that I booked on Hotels.com about 10 minutes ahead of arriving with no issue and got me settled flawlessly. He told me about the best FREE parking spot that I could snag in the area which I was ultimately super gracious for because I would’ve been lost without his expertise on the local Utica parking updates. Not only did Joe provide me valuable knowledge but also skilled customer service with a stellar attitude. He gave me advice on food to eat in the area tailored to what I was craving. Joe even offered much needed conversation for me. I didn’t expect to stay at a hotel last night but due to unforeseen circumstances I didn’t have a choice. Through the power of his interaction with me Joe turned what could’ve been an overwhelming experience for me into a delightful experience and because of every single associate I will certainly make my way back to Delta Hotels by Marriott. From this experience I can say my room was great but the real value comes from the power of every single employee that gave me excellent customer care and left me impressed because not only did they established how excellent “Delta Hotels” but also elevated for me of Marriott’s brand
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Jennifer

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bar next door plays loud music way past midnight. There aren’t any people at the concierge desk at night so nobody picks up the phone. The halls smelled of marijuana every night.
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Samuel

2023년 7월에 1박 숙박함

8/10 - 좋아요

Timothy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BEDBUG room!!
Really super staff. Room was simple but comfortable. We had two beds and both of us were bitten by BEDBUGS. I know from past experience and having a friend who owns a pest company, what these very distinct bits look like. Reached out to hotel, but no response. Will choose a different hotel next time.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Bradley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Clean. Good amenities. Nice staff.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Tony

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Alicia

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

ROBERT

2023년 7월에 1박 숙박함