로비

슈어스테이 호텔 바이 베스트 웨스턴 히긴스빌 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 290개 이용 후기 중 131개" "
평점 8 - 좋아요. 290개 이용 후기 중 91개" "
평점 6 - 괜찮아요. 290개 이용 후기 중 39개" "
평점 4 - 별로예요. 290개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 290개 이용 후기 중 8개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jihoon

좋아요: 청결 상태
2023년 8월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 9월 30일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good choice for UCM and area
2024년 4월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2024년 4월 14일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

8/10 - 좋아요

David

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2024년 3월 23일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Katie

좋아요: 숙박 시설 상태 및 시설
The staff was amazing! Super helpful!
2024년 3월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2024년 3월 20일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

6/10 - 괜찮아요

Roberta

2024년 3월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2024년 3월 20일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Dorothy M.

2024년 2월에 2박 숙박함
답변 제공: Hitesh Bhakta 님, 2024년 3월 20일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

8/10 - 좋아요

david

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2024년 1월 21일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Juan C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Hitesh Bhakta 님, 2024년 1월 21일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Connie 님, Cedar Falls

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 12월 13일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

John 님, Mt. Pleasant

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff in every way possible. Kind, friendly and very engaging! Rooms were great! I had an issue with a moving trailer and they were very supportive with helping me resolve the situation.
2023년 12월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 12월 13일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean facility, the staff were extra friendly and helpful.
2023년 11월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 12월 13일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

PHILIP

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
helpful staff
2023년 11월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 12월 13일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

8/10 - 좋아요

Mario

2023년 10월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 12월 13일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

6/10 - 괜찮아요

Amy

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 12월 13일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

6/10 - 괜찮아요

William

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Property is kinda outdated. Booked a suite upon arrival was downgraded due to our dog. So 4 kids 2 adults and 1 dog in a small room with double beds. Beds were uncomfortable, rooms smelled of strong cleaning air freshener.
2023년 11월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2024년 1월 2일
Dear guest we apologize for the inconvenience.

10/10 - 훌륭해요

David 님, Wiesbaden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2023년 11월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 12월 13일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

8/10 - 좋아요

Desiree

좋아요: 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 12월 13일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

8/10 - 좋아요

Teresa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was pleasantly clean and our room had recently been remodeled. The bed was not that comfortable...kinda hard, but otherwise everything was good.
2023년 10월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 11월 1일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

8/10 - 좋아요

Steven

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good value
2023년 10월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 11월 1일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

4/10 - 별로예요

Jennifer

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
What can I say about this hotel. If you are looking for a less than typical roadside motel to "rest" your head then this is the place for you. The outside leaves little to be desired and is attached to a bar(wasn't aware of that.) It's very sketchy but well lit in the back secluded area. The beds was as hard as a rock and made a loud banging noise anytime you rolled over but I do have to say the room was very clean. The air conditioner was so incredibly loud that you didn't even have to worry about hearing your neighbors voices from the wall when it shut off. All in all I'm not sure how thisotel was so highly ranked lol
2023년 10월에 2박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 11월 1일
Dear guest we apologize for the inconvenience, please call us directly to address this concerns as its easier for us to address the bed and a/c issue if we had an idea on which room you had stayed in.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 11월 1일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

john

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recent Stay
Excellent location and friendly. Will definitely stay again next year.
2023년 9월에 10박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 11월 1일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

8/10 - 좋아요

Rodney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and well lit. Staff were friendly too
2023년 10월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 11월 1일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

8/10 - 좋아요

Karlene

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 11월 1일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

8/10 - 좋아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
New renovations. Beds and pillows are very comfortable. Very pleased with our stay. Breakfast was ok. That is the only thing that keeps me from checking as excellent.
2023년 10월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 10월 9일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

8/10 - 좋아요

April

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Check in was friendly. Room was clean. Parts of hotel showing wear. Breakfast was mediocre and dining area definitely need improvements! Overall, the room was good, just don’t go for breakfast and it will be a pretty decent stay.
2023년 10월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 10월 9일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 10월 9일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 편의 시설/서비스
Excellent service Superior room
2023년 9월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 10월 4일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean quiet rooms with a good breakfast
2023년 9월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 9월 30일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 9월 30일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

gary

2023년 9월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 11월 1일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great clean and comfortable overnight stay!
Just an overnight stop in route to visit family. Well lit parking area across from hotel’s entrance. Easy access off interstate. Hotel right beside a large Casey’s gas station. Check-in was fast and easy. Room was clean and updated with desk, rolling chair, large TV (we did not use), sitting chair, and nice table when we walked in that was great to have my luggage open and not on floor. Slight cleaning smell but no smell of smoke or pets. A/C unit quickly cooled the room and provided enough white noise that we had no other sounds disturbing us. Queen beds were comfortable and had 4 pillows each but we travel with our own pillows so unsure of their comfort. Room had a cold dorm size fridge, microwave, and mini coffee maker. Bathroom was clean and had nice fluffy towels. Shower head and water pressure were great. Free breakfast had a good selection…scrambled eggs, sausage patty’s, biscuits and gravy, oatmeal packets, bread, bagels, apples, muffins, waffle maker, yogurt, 2 kinds of cereal, whole milk, juice, and coffee. Staff friendly! Hotel is older and kind of looks like a old 1 story motel with inside room access but they have done a nice job updating and the most important thing was that it was very clean and we got a good nights sleep. Would stay here again!
2023년 9월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 9월 30일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

2/10 - 너무 별로예요

Christel

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We booked a king and got a queen and we were not even in the same building as the rest of our party. Dogs were barking in the room next to us. Staff was rude. Just overall crummy stay. The first time we stayed it was great thats why we chose this hotel again but it was a complete disappointment.
2023년 9월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 9월 30일
Dear guest we apologize for the inconvenience, but your reservation clearly states that you had booked a single queen not a King, please be advised that when a reservation is booked through third party we have no control over the reservation, specially on a sold out night.

6/10 - 괜찮아요

Bethanie

가족 여행
Didn't even get to stay due to door technicalities
We arrived shortly before midnight. The desk clerk said they were having trouble with our room door? He went back and forth probably 20 times before someone else came to say they couldn't get the room keys working. Waited for almost an hour They said the Super 8 had a room for us across the way. But they really didn't have enough room for our size family, they also had room key issues, and it was really dirty, pet hair lining the steps and no elevator. So we ended up declining that option and driving further on and sleeping in the car at a truck parking rest stop. :-| It kind of ruined the rest of the trip home. We were so tired. Wouldn't recommend this place. They seem like an unprepared company/place to stay.
2023년 9월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 9월 30일
Dear Guest we apologize for the unpleasant experience you went through. We have addressed the issue and had the company reissue us new locks through out the hotel for every defective locks we had.

10/10 - 훌륭해요

JOSHUA

출장 여행
좋아요: 편의 시설/서비스
This hotel has been completely renovated. Everything is new. You can even smell the newness of the towels. The bed was more firm than what I am used too, but I still had a good nights sleep after driving for 12 hours . The location is extremely convenient as it is right off of the interstate. They had a hot breakfast that consisted of eggs sausage biscuits, and gravy. If you don’t like that, there is a McDonald’s and a pilot gas station directly across the street.
2023년 9월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 9월 30일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 9월 30일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

8/10 - 좋아요

Krista

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly check in
This is more for the staff at the front desk. The gentleman who checked us in, was the friendliest, most welcoming person. He made sure we had everything we needed he was kind and I would stay there again just based on him alone. Thank you!
2023년 8월에 2박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 9월 30일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had better food options for breakfast than most other places we stayed over the past 10 days
2023년 8월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 9월 30일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Newly remodeled so everything looks great. Overnight staff was excellent, free breakfast was good too
2023년 8월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 9월 30일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

8/10 - 좋아요

Kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although the property is older and looks it, the rooms had been remodeled. No odor in the building, in fact, the rooms smelled like sandalwood! Comfy beds, good shower, good towels, very clean. Amazing complementary breakfast with real scrambled eggs, delicious biscuits & gravy, yummy sausage (plus fruit, cereal, orange juice, waffles). A good value stay. Very nice staff.
2023년 8월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 8월 15일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel
This hotel was clean, the beds were comfortable and they have a very nice breakfast.
2023년 7월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 8월 4일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay. Easy to get to from the highway. Clean and friendly staff. The breakfast was good also.
2023년 7월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 8월 4일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice room that has been recently updated. Breakfast was decent.
2023년 7월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 8월 4일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

6/10 - 괜찮아요

Michael

2023년 7월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 9월 30일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay, the price was very reasonable, the room was clean, very comfortable accommodations. The staff were professional and helpful. We will definitely return to this hotel in future travels.
2023년 7월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 8월 4일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

4/10 - 별로예요

Megan

연인과의 여행, 출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The clerk was friendly at the desk but gave us a dirty room that hadn’t been cleaned (visible hair from shaving in sink, dirty floor w bugs in bathroom. Requested another room and was told I could choose between “the best 3 pet friendly rooms”. He opened door on one occupied room. The 2nd one smelled horrible-the 3rd (which I accepted) was clean but had a strong odor of some kind of horrible air freshener. I accepted this one bc it was late at night and just needed to rest after a 12 hour drive. The nice thing about the property was the bar/grill next door. Didn’t try the food but bar service was good.
2023년 7월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 7월 26일
Dear Guest we apologize for the unpleasant experience you went through during your stay. We have addressed the issue and have taken extreme measure to provide future guests with a satisfactory stay, Thank you.

8/10 - 좋아요

Alexander

2023년 7월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 7월 26일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Therese

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean, good hot breakfast, friendly staff, convenient.
2023년 7월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 7월 12일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Brandie

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 7월 12일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.

10/10 - 훌륭해요

Dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Obviously recently updated. Brand new firm and comfy mattress. Regular window-type a/c so much nicer than the industrial hvac units so many places use, that sound like an airplane. Great room, great rate. I was pleasantly surprised to see a cafe and bar, but was too tired to take advantage. Loose gravel riding around the back was a bit treacherous for a large bike, but really, no complaints. Except the coffee. The coffee was terrible.
2023년 7월에 1박 숙박함
답변 제공: Hitesh Bhakta 님, 2023년 7월 7일
Thank you we hope to see you in the future should your travel needs bring you to Higginsville area.