외관

데이즈 인 & 스위트 바이 윈덤 클레버른 텍사스 여행 후기

2 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 394개 이용 후기 중 102개" "
평점 8 - 좋아요. 394개 이용 후기 중 111개" "
평점 6 - 괜찮아요. 394개 이용 후기 중 80개" "
평점 4 - 별로예요. 394개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 394개 이용 후기 중 47개" "

7.2/10

청결 상태

7.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Becky

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 19일
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

10/10 - 훌륭해요

albert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Small kitchenette with 2 burner stove, microwave, medium refrigerator, & cabinets. Suitable for a longer stay.
2024년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 14일
Dear Guest,A hearty thanks for your review. We're delighted to hear that our small kitchenette, equipped with all the essentials including a 2-burner stove, microwave, medium refrigerator, and cabinets, suits your needs for a longer stay. Thank you for the wonderful 5-star review! We aim to provide a comfortable and convenient experience for all our guests, and we're thrilled that you enjoyed your time with us. Looking forward to welcoming you back soon!

4/10 - 별로예요

Heather

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thankfully only stayed one night. Very noisy. Check in was rushed and rude.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 19일
Dear Guest,We appreciate your feedback and regret any discomfort during your stay. Our goal is to provide excellent service, so we're disappointed to hear that your check-in was rushed and rude by our staff. We'll address this and the noise issue with our team to maintain our commitment to quality service. Your feedback is valuable, and we hope for the opportunity to exceed your expectations in the future.

6/10 - 괜찮아요

Ryan

출장 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
They didnt vacuum or clean the floors at all the entire time i was there. The microwave broke and they wouldnt come fix it. Then there was nothing on expedia about them charging extra for a pet. They charged me 20$ a day at the end of my stay. I will never stay there again
2024년 2월에 28박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 19일
Dear Guest,Thank you for providing feedback on your experience. We apologize for any inconvenience you had during your stay and promise you that we will promptly address the cleanliness and maintenance issues you raised. The 20 pet fee is noted at the hotel and on our website. We apologize if this was overlooked while booking. We try to improve and hope to serve you better in the future.

8/10 - 좋아요

Madison

단체 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It was super quit and clean , beds were super comfortable , everyone was nice and respectful . Kid safe and friendly.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 15일
Dear Guest,We're grateful for your 4-star review! It's wonderful to hear that you appreciated our quiet and clean environment, comfortable beds, and our friendly and respectful staff. If there's anything we can do to improve your experience and earn that extra star, please don't hesitate to let us know. We look forward to serving you again!

2/10 - 너무 별로예요

Gilton

별로예요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 14일
Dear Guest,We are sad to see this rating. We apologize for any inconvenience caused. Please provide us with more details about your experience so that we can address your concerns and improve our services.

8/10 - 좋아요

Andy

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were polite and helpful. The hotel itself appears safe, but it is between two motels that appear dingy and old. My check-in was quick. My room was fairly clean. Overall, my experience was decent.
2023년 12월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 16일
Dear Guest,Thank you for the 4 out of 5 ratings. We're delighted to hear that our staff provided polite and helpful service and that your check-in was quick. We appreciate your observation about the hotel's safety. We'll continue to strive for improvements to enhance the overall experience. We look forward to welcoming you again!

8/10 - 좋아요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, room was great, comfortable and clean. Generally, staff was fine. reakfast options could have been a little better.
2023년 12월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 30일
Dear Guest,We greatly appreciate your positive 4-star review! It brings us joy to learn that you found the room to be excellent, comfortable, and impeccably clean. Your feedback regarding our staff is valued, and we are committed to improving our breakfast options to better align with your expectations. We eagerly anticipate the opportunity to host you again, ensuring an even more enjoyable stay on your next visit.

2/10 - 너무 별로예요

Justin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worse stay ever
When we got there I had booked a room 2 queen for 2 adults 1 child it was decided last minute to bring another child. We were quoted a price 80.15 taxes an everything , 1 additional child they charged us 96.00 wasn't worth it couldn't take a shower there was blood in the shower a the room could have been cleaner . The room would have been fine for 4 people the price shouldn't have gone up just for 1 more person ,a the blood topped off for worse stay anywhere.
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 18일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. We will investigate your concerns with our team for prompt action. If you have any further concerns related to this situation please feel free to call up the property. We hope to serve you better next time.

4/10 - 별로예요

Matt

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 8일
Dear Guest,Thank you for choosing to stay with us. Since you have rated us below 5; I am concerned about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not your case. I welcome all your honest comments; whether it is positive or negative to improve our services.

8/10 - 좋아요

Priscilla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only thing I didn’t like was the breakfast time should have been from 7am to 10am
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 29일
Dear Guest,Thank you for your positive feedback and 4-star rating! We will always ensure that we keep delighting you with our facilities and services. We appreciate your input regarding breakfast timing and will certainly consider it for future improvements. We hope to welcome you back soon for another great experience.

2/10 - 너무 별로예요

Zachary

2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 18일
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

10/10 - 훌륭해요

Donna

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and friendly. Staff was kind and curtious
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 20일
Hi Donna,A hearty thanks for your review with generous appreciation. We always ensure that we keep delighting you with our facilities and services. Our Team hopes to have the chance to serve you again on your next visit.

6/10 - 괜찮아요

Carrie

출장 여행, 가족 여행
별로예요: 직원 및 서비스
Staff unfriendly door stuck as unopened or closed it . Otherwise it was ok
2023년 11월에 5박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 18일
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. However, We apologize for the inconvenience you experienced with our staff and the door. We appreciate your input and will address these issues to ensure a better experience in the future. Our Team hopes to have the chance to serve you again on your next visit.

4/10 - 별로예요

Edward

2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 12월 8일
Dear Guest,We are sad to see this 2-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

8/10 - 좋아요

Lenore

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 13일
Dear Guest,Thank you for the 8 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 - 좋아요

Lenore

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 13일
Dear Guest,We appreciate the 8-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Remigio

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
1. Las almohadas parecen bolitas de albóndigas y no pude dormir bien. 2. En la ducha el dispensador del gel de ducha no funciona y tuve que salirme del baño mojada a buscar jabón. Son sugerencias que deben de arreglar, por lo demás todo bien. Sobre el desayuno todavía no he bajado.
2023년 11월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 7일
Dear Guest,Thank you for providing your feedback! We value your 4-star rating and appreciate the insights you've shared. Rest assured, we'll promptly investigate the pillow situation and resolve the shower gel dispenser issue. Your suggestions are instrumental in improving the overall guest experience. We trust the remainder of your stay will be enjoyable, and we look forward to welcoming you back soon.

8/10 - 좋아요

Mordechai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 11월 6일
Dear Guest,We appreciate the 8-star rating of your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 - 너무 별로예요

Phillip

별로예요: 숙박 시설 상태 및 시설
Garbage assistance near Cleburne
Absolutely garbage. The woman there cancelled my reservation the morning of and i selected to pay cash. I called to speak to assure check in time and then drove 5 and a half hours to find out my room was cancelled. She then suggested i go to her sister property motel 8 when i got there the guy decided he didnt "want my money nor business there"
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 28일
Dear Guest,We apologize for the inconvenience you faced. Our team takes such matters seriously. We assure you that we will investigate the situation and take appropriate action to prevent any future occurrences. Thank you for bringing this to our attention.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cheap should not mean everything is broken
Broken faucets, broken electrical socket covers, the room smelled, there was a nail sticking out of the carpet! The breakfast consisted of toast, waffles, and bananas. A light was broken so the room stayed dingy-looking and dark. I was not impressed
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 25일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 - 좋아요

Jay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 25일
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 - 좋아요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very comfortable we enjoyed our stay. We would stay there again. I do think there are some updates around the property, they could do, that would make a big difference!
2023년 10월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 10월 28일
Dear Guest,Thank you for your 4-star review! We're thrilled you enjoyed your comfortable stay and appreciate your feedback. We're always looking for ways to enhance our property and will certainly consider your suggestions. We look forward to welcoming you back!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 20일
Dear Guest,It is really heartwarming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.

4/10 - 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was run down and the room smelled musty. Parts were under construction.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 13일
Dear Guest,We apologize for the inconvenience you experienced during your stay. We are actively working on improving the property, including addressing the musty smell and ongoing construction. We appreciate your feedback and hope you consider giving us another chance in the future.

4/10 - 별로예요

Roy

좋아요: 청결 상태, 객실의 편안함
Hotel Has Gone Downhill In Past 15 Years
The good news - the room was pretty clean and the bed was comfortable. The bad - the check-in process took too long despite reserving the room in advance. The breakfast was very poor - even by budget hotel standards. We showed up at 8:30am to eat and the only things available were waffle mix to make waffles, a couple packages of instant oatmeal mix, 2 types of sugar-laden cereals, a few pieces of bread to make toast, one banana and 3 small apples, one that was rotten when I bit into it. We stayed in this hotel 15 years ago and it was a much better experience.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 5일
Dear Guest,Thank you for sharing your feedback. We're pleased to hear that you found the room clean and comfortable. However, we apologize for the inconvenience you experienced during check-in and for the disappointing breakfast options. We appreciate your loyalty as a returning guest and regret that your recent stay did not meet your expectations. Your feedback is valuable to us, and we will work to improve these aspects of our service. We hope to have the opportunity to provide you with a better experience in the future.

10/10 - 훌륭해요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 9일
Dear Guest,Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

6/10 - 괜찮아요

Beth

좋아요: 직원 및 서비스
I was on first floor with a lot of hall noise.
2023년 8월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 8일
Dear Guest,Thank you for your feedback. We value your business and appreciate you choosing us. However, We apologize for any inconvenience caused by the hall noise during your stay on the first floor. We cannot change the past now; however; I assure you that we will take appropriate measures to make our hotel room sound insulation. Our Team hopes to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

Danielle

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When we checked in for our two night stay, the front desk agent was helpful which was nice after a 900 mile trip from Iowa. When we first walked into the room the AC unit was off as well so the room was hot and smelled horribly musty. We went into the room and as I have worked in the housekeeping industry before I knew a couple things I wanted to check. There were 2 light bulbs out, the tub barely drained, the filters in the AC unit were disgusting, and we rented a kitchenette suite but there were no provided Pots, Pans, Plate ware, or even Silverware. So I guess we were expected to travel with our own kitchen supplies and not just food to cook with. We checked out a day early and stayed on a friends couch for the remainder of my Bachelorette Trip in Texas.
2023년 7월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 19일
Dear Guest,We apologize for the inconvenience you experienced during your stay. We appreciate your kind words about our helpful front desk agent. We regret that the room conditions fell short of your expectations, and we apologize for the issues with the AC, musty smell, light bulbs, tub drainage, and lack of kitchen supplies. We understand your frustration and will address these concerns with our housekeeping and maintenance teams to ensure improvements are made. We apologize for any disruption caused to your Bachelorette Trip and hope to have another opportunity to provide you with a more enjoyable experience in the future.

6/10 - 괜찮아요

Gordon

좋아요: 직원 및 서비스
The property was very nice at first sight. However, I cannot give you a good rating due to the roach problem. Once it is cleared up I think you will be fine
2023년 7월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 17일
Dear Guest,Thank you for your feedback. We're glad you found the property appealing, but we apologize for the inconvenience caused by the roach issue. Rest assured, we're actively addressing the problem, and we hope to improve your experience in the future.

10/10 - 훌륭해요

Curtis

출장 여행
Breakfast was late and no coffee
2023년 6월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 7월 5일
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We apologize for the inconvenience caused by the late breakfast and missing coffee. We'll ensure better service in the future to meet your expectations. Our Team is looking forward to serving you again on your future travels.

10/10 - 훌륭해요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
easy location, nice stay
it was safe and dog friendly
2023년 6월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 6월 23일
Dear Guest,Thank you so much for your amazing 10-star rating and for sharing your positive experience! We are thrilled to hear that you found our establishment to be safe and dog friendly. We sincerely appreciate your support and hope to have the pleasure of hosting you and your dog again in the future.

8/10 - 좋아요

bobby

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2023년 6월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 6월 16일
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

8/10 - 좋아요

Jeri

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was very clean and bed very comfortable. Only issue is that it was difficult to regulate coolness-either too cool or muggy. But overall a thumbs up!
2023년 6월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 6월 12일
Dear Guest,Many thanks for the review with the positive comments and 8-star ratings. We are glad to know that you were pleased with the comfortable bed and clean room and will surely forward your valuable feedback to our team for improvements. We assure you the best of our services at all times.

10/10 - 훌륭해요

kathleen 님, show low

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is friendly and helpful. They were quick to response to our requests for room change to a room away from traffic. The room was clean and had a nice mini kitchen.
2023년 5월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 5월 31일
Dear Guest,We're thrilled to hear that our staff was friendly and helpful throughout your stay. We're glad we could promptly accommodate your request for a room change to a quieter location. It's great to know that you found the room clean and enjoyed the convenience of the mini kitchen. We appreciate your 5-star rating and hope to welcome you back in the future!

4/10 - 별로예요

Joseph

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Bed was comfy and ac kicked but the out side looks new but inside very old
2023년 5월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 5월 30일
Dear Guest, We appreciate your positive comments about the comfortable bed and the effective air conditioning. We apologize for any discrepancy between the outside appearance and the interior condition. We will take your feedback into consideration to improve our overall guest experience.

8/10 - 좋아요

NAOMI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 5월 31일
Dear Guest,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.

4/10 - 별로예요

Debbie

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
They allowed pets.
2023년 4월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 5월 12일
Hi Debbie,Thank you for your feedback regarding the pet policy. But We are sad to see this rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

6/10 - 괜찮아요

Dale

2023년 5월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 5월 10일
Hi Dale,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Frank

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
biz trip cleburne
the rate probably was about 10 dollars higher than i would have like for the type property, but overall it was not terrible...would stay there again.
2023년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 4월 25일
Hi Frank,Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience overall, despite the slightly higher rate. We appreciate your business and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Patti

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Management and staff are very friendly and the rooms are clean and comfortable.
2023년 4월에 4박 숙박함
답변 제공: Sophia CSR 님, 2023년 4월 25일
Dear Guest,Thank you for your 5-star rating! We are glad you found our management and staff friendly and that our rooms were clean and comfortable. We strive to provide a welcoming environment for our guests. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Nathan

2023년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 5월 7일
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

8/10 - 좋아요

David

2023년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 3월 27일
Hi David,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Check in took forever and men at the front desk were not friendly at all. They treated us like an inconvenience.
2023년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 3월 25일
Dear Guest,Thanks for sharing your rating. We are very sorry to hear that your check-in experience wasn't up to par and that the front desk staff were unfriendly. We'll definitely take this feedback on board and work to improve our customer service going forward. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Jeff

별로예요: 청결 상태, 숙박 시설 상태 및 시설
don,t recommend it
Looks good in the picture of the outside but inside was a lot on new paint to cover the age. sink drain was slow to drain and dirty linen left in bathroom from previous guest
2023년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 3월 21일
Hi Jeff,It is disheartening to hear about your experience. We apologize for the inconvenience faced you. Your concerns have been noted and forwarded to our team for improvement. We hope you give us another chance to improve our services to serve you better.

4/10 - 별로예요

Jade

2023년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 3월 16일
Hi Jade,We were delighted to be your hosts recently, thank you for choosing to stay with us. Since you have rated us below 5; I am concerned about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not your case. I welcome all your honest comments; whether it is positive or negative to improve our services.

8/10 - 좋아요

Delia

2023년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 3월 14일
Hi Delia,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

8/10 - 좋아요

Peggy

2023년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 4월 2일
Hi Peggy,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 - 훌륭해요

Trinidad

2023년 3월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 3월 12일
Hi Trinidad,Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.

10/10 - 훌륭해요

Seleste

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exelente ubicación! El personal muy amable, la habitación me encanto lo recomiendo ampliamente!
2023년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 3월 19일
Dear Guest,We appreciate the 5-star rating of your stay. Thank you for your positive feedback and recommendation. We're thrilled that you enjoyed our prime location, friendly staff, and lovely room. We look forward to welcoming you back in the near future!