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베스트 웨스턴 더 로즈 & 크라운 호텔 여행 후기

3 out of 5
베스트 웨스턴 더 로즈 & 크라운 호텔
East Street, Colchester, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 555개 이용 후기 중 201개" "
평점 8 - 좋아요. 555개 이용 후기 중 235개" "
평점 6 - 괜찮아요. 555개 이용 후기 중 71개" "
평점 4 - 별로예요. 555개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 555개 이용 후기 중 12개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

8/10 - 좋아요

Ka Ngai

좋아요: 청결 상태
kinda far away from town center
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Kenneth

연인과의 여행, 출장 여행
Noisy no dining facilities
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Jonathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Lovely old place. Staff was lovely.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Anja 님, Friedrichsdorf

좋아요: 청결 상태
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were really friendly and the hotel was clean and well maintained. The beds were comfortable and the bathroom was spacious and newly fitted. The breakfast was really good too. An easy walk into Colchester town centre made it an ideal location.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

ROBERT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

Phillip

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

martin

출장 여행
별로예요: 직원 및 서비스, 객실의 편안함
Over all stay satisfactory
The room allocated was an end room with an opening door onto the street which was very noisy and the bed very uncomfortable and hard, the shower head needed attention as rusted and hard to manoeuvre which an elderly person could not do as it’s was a disabled room which made me laugh as you have to go up and down 3 lots of stairs to get to this room stuck as far back as I can be from the reception , staff on entering very cold and blunt but the DIY guy very pleasant and helpful , breakfast ok but not worth £11 and the girl serving needs to cheer up around guests as miserable as sin, loverly place overall hunted or not.
2023년 12월에 1박 숙박함
답변 제공: Ricardo Santa Rita / Regional General Manager 님, 2023년 12월 15일
Firstly, may I thank you for bringing the matters via the feedback platform. I am sorry to that you found the room not up to standard.I thank you for your comments provided. We are continuously improving our bedrooms décor and furnishings. Thank you for your kind words towards my maintenance team. We consider nothing to be trivial if it displeases our guests, and we take all complaints very seriously. Again, I thank you for bringing these matters to my attention as our success depends on customer’s recommendations.

6/10 - 괜찮아요

Les

출장 여행
별로예요: 청결 상태, 객실의 편안함
Poor
Stayed at this hotel many times as it is easy within easy access to all local shops etc, however apart from the friendly staff and a quality breakfast there are no other positives to report!
2023년 12월에 1박 숙박함

8/10 - 좋아요

Lorraine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Claire

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

graham

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

colin

연인과의 여행
좋아요: 편의 시설/서비스
Quite a nice stay. Room spacious and clean and looks modern. There was a wedding on down stairs which was very noisy but we were warned and given the option to cancel. Will stay again.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Liam

2023년 11월에 1박 숙박함

8/10 - 좋아요

Kristine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Decent for an old building!
Well I love the aesthetic of the hotel! Really cool! Everything was pretty good. Comfy bed. Could only hear the train outside from our room but it wasn’t often. The nit picky things were how loud the switch (light or plug) noise was from our neighbouring room. The other thing was that even though the shower was amazing, the water even with glass protector and huge puddles on the floor. Luckily we used the bath Mat to soak the water up and then put it on the bathroom dryer. The toilet was so close to the wall i didn’t have space or felt awkwardly positioned on it. The mirror light didn’t work either. Other than that everything good!! The coffee machine was clean and worked fine. Bedding was clean. The staff were friendly and kind. The breakfast staff; waitress’ were very friendly and helpful too.
2023년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Mr Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay
A very comfortable stay for a quick visit to family. Staff all very friendly and standard of service very good.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Les

2023년 11월에 1박 숙박함

8/10 - 좋아요

Tracey

좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A lovely comfortable stay
2023년 11월에 1박 숙박함

8/10 - 좋아요

Alison

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value for money
Lovely hotel. Warm welcome and nicely appointed room. Heating good, unlike some hotels. I ended up in a disabled room which was fine and would have been easy to use for someone disabled. Breakfast was excellent and great value for money. Only downside was my room was close to the road (for disabled access) so was quite noisy before 11.30pm and after 6am. Would stay again though.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely quirky hotel
Friendly staff and clean rooms. Our room was a it noisy but reception provided ear plugs on request- handy door out on to the street. Noting too much and was convenient to be able to order food in with the choice of eating in the bar or in your room with plates etc provided. Breakfast was delicious. Really nice stay for a family mini break! Thank you!
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Restaurant Closed
This hotel does not open its restaurant so you cannot get an evening meal there - although the Hotels.com listing states restaurant. So you do not know until you arrive. According to the GM it is not worth them having a chef in for the evenings. Otherwise OK - the breakfast was good.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Tracy

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Paul

2023년 10월에 1박 숙박함

8/10 - 좋아요

paul

2023년 10월에 1박 숙박함

4/10 - 별로예요

Jo

별로예요: 청결 상태, 직원 및 서비스
Disappointing Visit
Car parking was a joke. Asked at reception what alternatives were available but nothing sensible was offered. No help no other option given apparently it was because we booked late for the room!! No mention of booking the car park space
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Andy

2023년 10월에 1박 숙박함

4/10 - 별로예요

DEWAIN

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Kelly

출장 여행
Food unavailable even though it says there’s a restaurant. On check out day I had my car vandalised. I reported this to the receptionist and asked them to check the ctv cameras. Due to data protection they wouldn’t check at that point but would get back to me . I’ve contacted them on a few occasions and told the managers not in . (will call me back ).. I’ve still had no response to the calls
2023년 9월에 1박 숙박함

8/10 - 좋아요

DAUDE

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Hôtel Simple - chambre basic - rapport qualité prix ok
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Annabel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location and Lovely Hotel
Highly recommended! Walking distance to the town centre. Very accessible to shops, restaurants, & transportation. Staff were helpful and friendly. Hotel is clean and spacious. Definitely will book again if visiting colchester again. Good value for money. Thank you to all the staff. We had a great time.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Alain 님, NOGENT SUR MARNE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Situé à 25 minutes à pied de l'université d'Essex et 18 minutes du centre. Hôtel pratique, bâtisse en colombages. Bruyant selon la chambre à cause du traffic. Bien dans l'ensemble.
2023년 9월에 2박 숙박함

8/10 - 좋아요

DAUDE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Chambre très standard. Maison type traditionnelle anglaise : joli. Proximité centre & bus.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Endroit très pratique pour passer une soirée. Et pub tres sympa !
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Dawn

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Tracy

2023년 9월에 1박 숙박함

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel, room fantastic, service excellent. First night great, 2nd night very noisy as a wedding being held downstairs & in garden, unable to park in carpark all day 2nd day/night due to this Was notified by email of possible disturbance too late to change booking. Would stay again but would phone before booking to check for any functions being held.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful historical building, great character, well worth a stay. Breakfast was excellent offering hot food and continental. Would I stay again? Most definitely, it fact tried to book for a business trip the following week but was unable to find it in the hotels.com website.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Only Dow side was the restaurant was closed in the evening, other than that really enjoyed the stay. Loved the oldness of it all, difficult to imagine how the place was and the different people that stayed there over the centuries .
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

carl

좋아요: 청결 상태
An outstanding period building with character 2nd to none really, if only you could know the stories the walls could tell you, but unfortunately waiting around for service (on several occasions) is frustrating. For the ladies the fixed head rainfall showers aren't always appreciated, nice to have the riser rail adjustable type. It would have been nice to have access to the period basement to see the old jail/ layout etc.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely venue
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Gloria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
N/A
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Linda and Bill

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rose and Crown is an old pub but the rooms are clean and have everything you need and the breakfast is freshly cooked and very nice.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Anastasia

2023년 9월에 3박 숙박함

6/10 - 괜찮아요

Daniele

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Un forno
Hotel carino, stanze nuove, ma troppo troppo caldo e rumoroso
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Sharon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Amy

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The bedroom and hotel was clean, welcoming and had a good feel to it, parking was easy on site and a convenient location for our visit, however the service at breakfast was appalling. Tables were not cleared, we were not welcomed to a table, no glasses available for some time, short staffed and we had to wait a long time to be served at our table, which then resulted in another long wait for food to be brought out, which was over cooked and dry. Disappointing as the hotel is beautiful with a unique charm to it.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was clean, the staff friendly, the room was very spacious, there was a wedding going on whilst we were there but as we weren't going to be in the hotel during the day and evening it did not effect us, we were warned in advantaged that an event was on when we booked. Unfortunately we had some very inconsiderate neighbours that were very noisy from 2.30am until 6.30am, which meant we had a disturbed night. Overall the hotel suited us as we wanted parking and a hotel that was in walking distance of the hotel. The breakfast was very nice too.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Pauline

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Very noisy air conditioning unit outside our bedroom window. Bathroom blind didn’t work properly and was full of dust. Damp musty smell in room but this could have been the age of the building. Bed very uncomfortable. Breakfast was very nice and served freshly done.
2023년 8월에 1박 숙박함