The staff at the front desk were excellent, however the room was far from it.
The room had mould, a hole in the bottom of the door, the carpet was grubby.
Luckily I got the room with 3 beds, because on two of them you could easily feel the springs of the mattress. I ended up on the small single which was only barely better.
There were barely any power points with the only ones available needing to be shared if you wished to use the microwave or kettle. None were near the beds so it wasn't possible to charge a phone and use it as an alarm. But then there were no bedside tables to use anyway.
Finally while there was an iron in the room there was no ironing board