룸, 더블침대 2개 | 저자극성 침구, 다리미/다리미판, 무료 유아용 침대, 간이 침대

나이츠 인 마케도니아 여행 후기

1.5 out of 5
나이츠 인 마케도니아
240 East Highland Road, Macedonia, OH

이용 후기

5.8
평점 10 - 훌륭해요. 389개 이용 후기 중 47개" "
평점 8 - 좋아요. 389개 이용 후기 중 92개" "
평점 6 - 괜찮아요. 389개 이용 후기 중 94개" "
평점 4 - 별로예요. 389개 이용 후기 중 73개" "
평점 2 - 너무 별로예요. 389개 이용 후기 중 83개" "

6.0/10

청결 상태

6.6/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Derli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

4/10 - 별로예요

Tom

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Noisy
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 29일
Dear Tom,We're sorry to hear that you didn't have a good time with us overall. We understand the importance of quiet accommodations, so we're sorry to hear that you didn't experience this during your visit. Your feedback regarding this matter will be discussed internally and we'll make improvements where necessary. Thank you, and we hope to see you again soon.

10/10 - 훌륭해요

Linda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Boarded up windows, scary
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

wilson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
People nice
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Brian

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Karen

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff was very friendly and helpful. Rooms were clean and beds were comfortable. Everything was good until I turned on the lights in the morning and saw a large cockroach crawling on the entertainment center. Then I texted other guests in our party (we had several rooms-in town for a wedding) and two others replied they’d seen roaches dead and alive. I didn’t bother to complain. We we’re checking out that day. But I won’t go back again. My husband made us shake all our things out outside and leave the suitcases outside for a day before he’d bring them in the house! I have videos!
2023년 7월에 1박 숙박함

4/10 - 별로예요

William

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Knights Inn Macedonia Macedonia, Ohio
Great location outside Cuyahoga Valley National Park. But, the bed was uncomfortable, the bathroom fan did not work, the tub or toilet leaked water onto the bathroom floor.
2023년 7월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 24일
Dear William,Please accept our apologies for any disappointment in our beds or amenities during your visit. Our team will keep your feedback in mind for the future and make changes where necessary. Thank you, and we hope to see you again soon.

2/10 - 너무 별로예요

Sandra

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NEVER AGAIN
2023년 8월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 23일
Dear Sandra,Thank you for taking the time to leave us a review. We are disappointed that we were unable to meet your expectations. Our team strives to provide the highest standards of service for our guests. Please consider booking us again so we can exceed your expectations in the future.

4/10 - 별로예요

Alex

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not what was listed
Was listed to have a pull out couch and a bed but only had a bed, room just looked dirty parking lot was absolutely discussing
2023년 8월에 1박 숙박함
답변 제공: Jen Miller 님, 2023년 8월 16일
I am sorry we didn't meet your expectation. We will look in to the listing on the website and correct the matter. and will double check the rooms and the parking lot.

4/10 - 별로예요

Timmie

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Listed as 2 queen beds but both were twins. Wouldnt recommend this place
2023년 8월에 1박 숙박함
답변 제공: Jen Miller 님, 2023년 8월 16일
Sorry we didn't meet your requirement. The beds are full size. we will contact expedia and have them double check the listing.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Could have been better
It was okay. My door was standing open when I got there. It would not stay clsed and I had to request it be serviced
2023년 8월에 1박 숙박함
답변 제공: Jen Miller 님, 2023년 8월 16일
Sorry about the door issue. The Frame had shifted and I am glad we were able to resolve the matter for you. Thank you for the review.

4/10 - 별로예요

phillip

2023년 6월에 1박 숙박함
답변 제공: Jen Miller 님, 2023년 8월 16일
Sorry we didn't meet your expectations.

2/10 - 너무 별로예요

Demeisha

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No tv or cable and staff intoxicated
2023년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 7월 11일
Dear Demeisha,Your claims regarding our staff are quite upsetting. We will certainly investigate this further and take action if necessary. We also apologize for any disappointment with our amenities. Thank you for your feedback.

4/10 - 별로예요

Lisa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If you’re looking for something cheap and you don’t care about keeping your belongings in your car when you’re not there, choose this place. It didn’t feel safe. The towels were so small and sub-par. Staff not available 24/7. Only a monitor and no TV available. Not very clean. Door didn’t lock very securely.
2023년 7월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 7월 11일
Dear Lisa,We appreciate your review, though your experience is not one that we're proud to read about, as we know we're capable of much better. Thank you for letting us know what was not to your satisfaction during your stay, as this will allow our team to reflect and make immediate improvements in the areas that matter most to you. We wish you well and hope you'll consider giving us another try someday.

2/10 - 너무 별로예요

Johneida 님, Baltimore

2023년 6월에 2박 숙박함
답변 제공: Jen Miller 님, 2023년 8월 16일
Sorry we didn't meet your requirements.

4/10 - 별로예요

David L Escalante

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room I reserved was not available. Had to get another. Was in a non smoking, holes in comforter from cigarettes or other things being smoked. Burn marks around tub and shower curtain smelled like cigarettes. Check in was 3 p.m. room was not cleaned and could not get in until 3:45. We were in the back and police did a slow drive by which suggests criminal activity takes place here.
2023년 6월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 6월 29일
Dear David,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your stay, as this will allow our dedicated team to make the appropriate changes and improvements. We assure you that the safety and comfort of our valued guests are our top priorities, and we will take action to rectify the issues you mentioned. That said, we wish you well and hope you'll consider giving us another try someday to change your perceptions.

2/10 - 너무 별로예요

Ardeanna

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property was gross. It smelled like a dirty ashtray in a non-smoking room. No amenities in the room…soap, etc, to wash hands. I didn’t even stay in the room. We changed clothes and left. We didn’t want our clothes and luggage to smell like the room. It was AWFUL!!
2023년 6월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 6월 19일
Dear Ardeanna,Your experience is not one that we're proud to read about, as we know we're capable of much better. Thank you so much for letting us know what was not to your satisfaction during your stay, as this will allow our dedicated team to make the appropriate changes and improvements. We assure you that cleanliness is one of our top priorities, and we regret letting you down on this occasion. That said, we wish you well and hope you'll consider giving us another try someday.

6/10 - 괜찮아요

cheryl

출장 여행
좋아요: 직원 및 서비스
The area seemed a little uneasy at night. A patrol car was driving thru the lot. I asked him if everything was ok, he said just making sure I got in my room ok. Great to see an officer, but still wondered why he had to be there.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

kevin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was not very nice or sanitary. Didn't feel safe enough to leave my laptop in the room when I left. Was concerned for my safety all night.
2023년 6월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 6월 19일
Dear Kevin,We strive to ensure our valued guests feel welcome and comfortable, so we're distressed that you didn't get that from us on this occasion. Rest assured, our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure we always put our best foot forward and present our property and accommodations in the best light. In the future, we hope you consider returning and giving us another chance to change your perceptions.

2/10 - 너무 별로예요

Jerson 님, Columbus

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Did not feel safe. We end up booking somewhere else instead of spending the night there
2023년 5월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 5월 21일
We're sorry to hear that you didn't enjoy your time with us. Please know that our team members strive to uphold a safe environment for everyone. Nevertheless, we hope you'll consider joining us again soon.

8/10 - 좋아요

Donna

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Unfortunately the Inn has seen many better days. Shower was great
2023년 5월에 1박 숙박함

4/10 - 별로예요

Alvaro

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms offered had noxious, foul smell. It was impossible to stay there. We had to go find another hotel, IN THE MIDDLE OF THE NIGHT!,!
2023년 4월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 4월 20일
Dear Alvaro,Thank you so much for all your comments, and we're sorry to hear about any unpleasant odor during your visit. We'll keep all your comments in mind for the future, and we hope to see you again soon.

2/10 - 너무 별로예요

Jason

출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely disgusting!!!! The room smelled horrific, the bed was blown out and cigarette burns everywhere
2023년 3월에 4박 숙박함
답변 제공: Management 님, 2023년 4월 1일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. please contact me so we can resolve this matter. We're non smoking and ask the guest to smoke outside however some people are disrespectful. However, you can reach us back at the hotel at your earliest convince.

10/10 - 훌륭해요

Grygoriy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Рооор
2023년 3월에 1박 숙박함
답변 제공: Management 님, 2023년 3월 30일
Thank you

6/10 - 괜찮아요

Carol

It was a place to lay my head. I was double charged for the night
2023년 1월에 1박 숙박함

8/10 - 좋아요

Alfred

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2022년 12월에 1박 숙박함

2/10 - 너무 별로예요

amar

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Go for better one if you need good nights sleep
The mattress is terrible. There is no thermostat in the room for heater. So i had to wake up in between to control the tempreture. The room had unpleasing smell.
2021년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2021년 2월 1일
Dear Amar, We appreciate you leaving us your thoughts and are sorry to hear that not everything was as you expected. We apologize for any odor you may have experienced and have spoken to our housekeeping team to ensure the issue is promptly rectified. Maintenance is also looking into the missing thermostat, and we hope to deliver a better night of rest the next time you're in the area.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
The property needs upgrades, but it served the purpose of one night stay for the reasonable price I paid. The pull up parking to your room door is a big advantage during the pandemic along with no touch check in and check out.
2021년 1월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
It's convenient to check in. The open style setup of the property is safer than enclosed buildings during COVID period. The property needs some upgrades, but the bargain price is good for one night sleep.
2021년 1월에 1박 숙박함

4/10 - 별로예요

lea grail

2021년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room was decent and so was the price, however; the one wall was filthy. It had not been cleaned it quite some time.
2020년 12월에 1박 숙박함
답변 제공: Management 님, 2021년 1월 6일
Thank you for your review.we will clean the walls and double check the units.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean bed and nice price. The La Quinta built a big hotel in front of it almost making it completely unseeable by road.
2020년 12월에 1박 숙박함
답변 제공: Management 님, 2021년 1월 6일
Thank you for your stay.

8/10 - 좋아요

Angela

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Girl was nice. Good but was not a "smoke free" room,holes in blanket and on tub and toilet seat. I am still waiting for credit on the place that was so horrible i didnt stay at,Roadway Inn.
2020년 12월에 1박 숙박함
답변 제공: Management 님, 2021년 1월 6일
Thank you for your stay. We continually strive to avoid customers from smoking in the units. Continue efforts will hopefully lead to smoke free rooms.

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 10월에 1박 숙박함
답변 제공: Management 님, 2021년 1월 6일
Sorry we did not meet your expectations. We will try harder next time.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you want to go bang some junk, this is the place for you. Heck, you could probably even score some while your there. If your looking for a shower and a good nights sleep, this is not the place for you. Junkies everywhere. Spend the extra 20 for your safety and peace of mind.
2020년 10월에 1박 숙박함
답변 제공: Management 님, 2021년 1월 6일
Thank you for the review. We are very sorry we didn’t meet your expectations. We strive to improve our property.

6/10 - 괜찮아요

Spring 님, Wisconsin

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a fair place to stay for the price we paid. It's safe.
2020년 10월에 5박 숙박함

4/10 - 별로예요

Donald

별로예요: 청결 상태, 직원 및 서비스
Nothing looked like it did online.
This is a tired property that is not well kept. One overhead light did not work. There were only 2 to begin with. No bed lamps. Carpet had not been vacuumed in quite some time. Found one dead bug on the sheets. Smell was putrid. The TV was the size of a nice computer monitor. There was no service the second day. We had to go ask for towels. HVAC worked well. Nice clerk greeted us. Not recommended.
2020년 10월에 2박 숙박함
답변 제공: Guest Relations 님, 2020년 10월 27일
Dear Donald, It sounds like your time with us did not meet your expectations, and for that, we are very sorry. We are dedicated to continually improving guest satisfaction, so we will reflect upon your insights and seize all opportunities for improvement. Thank you, and we hope you'll allow us another chance to impress you in the future.

4/10 - 별로예요

실제 이용하신 고객

2020년 10월에 1박 숙박함

2/10 - 너무 별로예요

Elsa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함

6/10 - 괜찮아요

Charles

좋아요: 직원 및 서비스, 객실의 편안함
nice appearing and clean looking
Nice motel however bring cans of Lysol and bleach because the room I stayed in had an odor
2020년 9월에 1박 숙박함

6/10 - 괜찮아요

Stephanie

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Weekend Road Trip
We arrived late on Friday/Saturday for our check in and they stayed open for our arrival. The service was stellar, wonderful customer service!!! 5 stars! The room had a musty smell when we entered and we tried to use the air conditioning to get rid of it, no avail. But nonetheless, we weren’t put off. It was clean, something we take seriously. The only thing we noticed is the room had a dampness. The sheets and bedding were clean but had a distinct damp feel to them. The pillows were extremely flat, but we solved the problem for the next night by going to Dollar General and buying two new pillows. The only other downside was there were no lamps by the bed, used our phone lights to get up in the night. We’re good problem solvers, so it was just an average stay.
2020년 9월에 2박 숙박함

10/10 - 훌륭해요

Joel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

Virginia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함

10/10 - 훌륭해요

Robert

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly hotel
Great service.Very friendly hotel. Felt safe and good price. Basic clean room for one night. We were traveling and enjoyed our stay. Thank you guys for a good night sleep.
2020년 7월에 1박 숙박함

8/10 - 좋아요

Nathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함

8/10 - 좋아요

Tony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 3박 숙박함

6/10 - 괜찮아요

Seth

좋아요: 직원 및 서비스
The best way to describe it was efficient. The room was dingy but they did clean it up before I checked in. For what I paid for the stay, it was efficient.
2020년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was old and could use some painting, but it was clean and the bed was comfortable.
2020년 3월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함

10/10 - 훌륭해요

Gerald

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Quality
2020년 3월에 1박 숙박함