해변에 위치, 일광욕 의자, 비치 파라솔, 비치 타월

오션 플레이스 리조트 앤드 스파 여행 후기

4 out of 5
오션 플레이스 리조트 앤드 스파
1 Ocean Blvd, Long Branch, NJ

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 425개" "
평점 8 - 좋아요. 1000개 이용 후기 중 234개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 148개" "
평점 4 - 별로예요. 1000개 이용 후기 중 107개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 86개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Chun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
티키 바 좋음
부대 시설 좋음
2020년 6월에 2박 숙박함
답변 제공: John Valadez 님, 2020년 8월 3일
Thank you for your feedback. We truly enjoyed having you as our guests. Until next time!

8/10 - 좋아요

wonyong

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
오션리조트
바닷가가.바루앞이라서좋아요.모든시설들이다좋았는데 호텔에서.아침식사를주지않아요.그리고욕조가.점더러워요.ㅎㅎ
2019년 9월에 2박 숙박함

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, but for $300 a night the bedding was terrible and shower was the worst!
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mayerlin

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함

8/10 - 좋아요

heon jung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walkside
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Moshe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

MATTHEW

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lobby staff and the restaurant and bar staff were all incredibly attentive and helpful.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Considering hotel was empty, second night they put a family right next to us. We had a connecting room with the door, could not sleep it was after midnight, thin walls could hear their loud conversation. Poor management of placing people, if the hotel is empty at least scatter people a bit to give some quiet and privacy! It was pricey hotel even in off-season early March. The least that could be done not to jam all guests so close to each other when the whole place is empty!
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean
2024년 2월에 1박 숙박함
답변 제공: OPRS 님, 2024년 3월 4일
Thank you for the nice review, Jose! We hope to see you again soon!

10/10 - 훌륭해요

Jael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: OPRS 님, 2024년 2월 24일
Thank you for the high rating! We look forward to your next visit, Jael!

10/10 - 훌륭해요

hershy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 1월에 2박 숙박함
답변 제공: OPRS 님, 2024년 2월 24일
We love to see the high rating! Thank you, Hershy and we look forward to seeing you again soon!

6/10 - 괜찮아요

jacob

좋아요: 직원 및 서비스, 편의 시설/서비스
It's a very nice place.
2024년 1월에 1박 숙박함
답변 제공: OPRS 님, 2024년 2월 24일
We are a very nice place, thank you, Jacob! Come visit again soon to see our completed room renovations and hopefully we will show you we are 5/5!

10/10 - 훌륭해요

Yisroel

별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: OPRS 님, 2024년 3월 4일
Love to see the 5 out of 5 review - thank you Yisroel!

10/10 - 훌륭해요

Darline

좋아요: 청결 상태
The bathroom in the room my sisters stayed had a bathtub that had no slip strips or bathmat When she went into shower she almost fell because the tub was so slippery. In addition, it was nearly impossible to get shampoo or soap from the dispensers in the shower My sister said she felt extremely unsafe being on a slippery surface and having to use so much force to try and get soap from dispenser. I was very disappointed that my sister paid for a room and almost had an accident because of the lack of safety precautions by the hotel and the reaction or non reaction or concern by the front desk staff. Thank you Spoke with front desk person upon checkout and unfortunately
2024년 1월에 1박 숙박함
답변 제공: OPRS 님, 2024년 3월 4일
Thank you for sharing your experience, Darline and we are sorry to hear that it was not everything it should have been. We hope that you will come back and have the excellent Ocean Place experience that we strive for!

10/10 - 훌륭해요

marie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice facilities
2023년 12월에 2박 숙박함
답변 제공: OPRS 님, 2024년 3월 4일
Thank you for the 5 out of 5 Marie! We hope to see you again soon!

10/10 - 훌륭해요

Shlomo

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was really clean
답변 제공: OPRS 님, 2024년 3월 4일
Love to hear the positive feedback! We look forward to seeing you again soon!

10/10 - 훌륭해요

Joel

2024년 1월에 2박 숙박함
답변 제공: OPRS 님, 2024년 3월 4일
Thank you for the great rating! We hope to see you again soon, Joel!

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the Jacuzzi in the pool area, easy to enjoy in the off season. Staff were all very helpful and cheerful. Hotel nice and quiet because it was the off-season
2024년 1월에 2박 숙박함
답변 제공: OPRS 님, 2024년 3월 4일
We are so happy that you enjoyed your off-season stay with us! There is always a way to unwind and relax at Ocean Place no matter the time of year!

10/10 - 훌륭해요

Sunnam

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staffs are so friendly and christmas decorations are so cozy. Everything is good except carpet's strong smells.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Lisa

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

sandra

좋아요: 청결 상태, 직원 및 서비스
답변 제공: OPRS 님, 2024년 2월 24일
Thank you for the review, Sandra! We look forward to seeing you again soon!

4/10 - 별로예요

Lili

별로예요: 청결 상태, 직원 및 서비스
We got a dirty room that has unclean linen. The switched our room after complaining late at night when we wanted to be sleeping. I tried contacting them multiple times and no one got back to me.
답변 제공: OPRS 님, 2024년 3월 4일
We are so sorry to hear your experience was not what it should have been! We hope that you will come back and see what the true Ocean Place experience is and enjoy our newly renovated rooms.

2/10 - 너무 별로예요

Tais Fernanda

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

jennifer

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Surya teja reddy

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Janet

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service was terrible. Room key cards didn’t work, food was mediocre, we waited 45 minutes to be served.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

lynn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel right in the ocean.
2023년 11월에 1박 숙박함
답변 제공: RM 님, 2023년 11월 16일
We love to see the perfect scores!! We hope to see you again:)

2/10 - 너무 별로예요

Roland

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were ignored when trying to check in - we had to always wear a hospital-type bracelet to let people know we were guests, we had called to confirm that the jacuzzi was working (the main reason we choose this hotel) but it had been out of service for months, the TV didn't work, lights were flickering in the bathroom, a blanket was delivered in a garbage bag and a spoiled gourd had leaked leaving a mess on the dining table we were seated at. Then the gate wouldn't open when leaving the property. We have never complained about any of the many hotels we've stayed at but this was so bad and comical at the same time. Some staff were great, others couldn't care less. The ocean views were wonderful but this experience will stay with us.
2023년 11월에 1박 숙박함
답변 제공: RM 님, 2023년 11월 16일
I believe I spoke to you on these issues after your stay. I'd like to again apologize for the issues, this experience is not who we are.

10/10 - 훌륭해요

EDWARD 님, NEW MILFORD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: RM 님, 2023년 11월 16일
We love seeing the perfect scores!! Thank you

2/10 - 너무 별로예요

Marlena

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had to change rooms 3 times...first there was a cockroach on the wall. I called for them to come kill it before it started flying and no one came. Then they moved me to another room and there was a huge Spotted lantern flying. I went to change the room again. Then ALL night the floor we were on had kids partying and being loud all night. NONE of the doors have a seal, so under the door anything can crawl in.
2023년 10월에 1박 숙박함
답변 제공: RM 님, 2023년 11월 8일
We're very sorry to learn of this experience, it's definitely not typical for our guests to say the least, and you have our deepest apologies. If you ever decide to try us again, feel free to reach out for a special discount.

10/10 - 훌륭해요

Karin

2023년 10월에 1박 숙박함
답변 제공: Ocean Place Resort & Spa 님, 2023년 11월 6일
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Carmine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful with accommodations as well as places to go around the hotel. The weather was not the greatest for an overnight stay but the room and the view was very relaxing.
2023년 10월에 1박 숙박함
답변 제공: Ocean Place Resort & Spa 님, 2023년 11월 6일
Thank you for choosing Ocean Place Resort & Spa. We appreciate your kind review and are delighted you enjoyed your experience with us. We hope to welcome you back soon.

10/10 - 훌륭해요

ALICIA

2023년 7월에 4박 숙박함
답변 제공: Ocean Place Resort & Spa 님, 2023년 11월 6일
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

10/10 - 훌륭해요

Jen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Ocean Place Resort & Spa 님, 2023년 11월 6일
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

8/10 - 좋아요

Bylu

2023년 10월에 1박 숙박함
답변 제공: Ocean Place Resort & Spa 님, 2023년 11월 6일
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

8/10 - 좋아요

Bonnie

2023년 9월에 1박 숙박함
답변 제공: RM 님, 2023년 10월 5일
It was a pleasure having you and we hope to see you again!

10/10 - 훌륭해요

Steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My Wife and I loved our stay! First and foremost, the fact that you can park once and walk everywhere is awesome! We loved all of the services. The food, service, staff, cleanliness, amenities, etc. Out of our 4 day stay, we honestly had 0 problems.
2023년 9월에 3박 숙박함
답변 제공: RM 님, 2023년 9월 14일
Great to see! We love the perfect scores! We hope to see you again soon:)

2/10 - 너무 별로예요

Julius

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: RM 님, 2023년 9월 14일
We strive for better scores, but we appreciate your business and still hope to see you again.

6/10 - 괜찮아요

Liza

연인과의 여행
좋아요: 직원 및 서비스
This is a good hotel. The inside is pretty clean. Rooms have some wear for example top of desk chair material is completely shredded.room garbage bins are so tiny two water bottles would fill it. I stayed on the 7th floor and elevator hallway smelled like dirty diapers to the point I had to go complain because the elevator wait time is never short and the smell while I waited was making me nauseous. Entrance lobby is very pretty and also clean inside the hotel all bathrooms are very clean but there outdoor beach bathrooms which you are told at check in are there for your use after the beach and for your convenience in case you’d like to stay after checkout to clean up are totally disgusting and are far worse than the beach public bathrooms. This is where I feel a huge improvement needs to be made for the the price that is being charged per night. Also tried to use gym treadmills and could not because they are so warn that they are to unstable to run on. Luckily the boardwalk is nice and long enough for a run which is what I opted for but if it was raining my run wouldn’t have happened. I feel they should remove those treadmills as they are hazardous. Outdoor pool had napkins floating in it and no one cleaning up things flying in. Outdoor hot tub was out of order and had a large black tarp over it which was a Bummer because I wanted to use at the end of the day and couldn’t. Besides these point’s everything else was good but as I mentioned for over $700 a night can do better!
2023년 9월에 1박 숙박함
답변 제공: RM 님, 2023년 9월 5일
We're happy to see the positives and we appreciate the constructive criticism on how we can improve. Thank you for choosing Ocean Place and we hope to see you again:)

10/10 - 훌륭해요

David

2023년 8월에 1박 숙박함
답변 제공: Ocean Place Resort & Spa 님, 2023년 11월 6일
Thank you for choosing Ocean Place Resort & Spa, we look forward to welcoming you back in the future!

8/10 - 좋아요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room service did not make up our room during our stay.
2023년 8월에 2박 숙박함
답변 제공: RM 님, 2023년 8월 31일
We're glad to see the nice score! Thanks for choosing Ocean Place. We do daily housekeeping services, so we're sorry to see you got missed.

6/10 - 괜찮아요

Pedro

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Only things to mind is expensive in house food, indoor pool wasn’t heated, and massage would be better if either included or reduced price. Besides that mostly what you would expect out of a small resort.
2023년 8월에 4박 숙박함
답변 제공: RM 님, 2023년 8월 31일
Thank you for choosing Ocean Place and we hope to see you again!

6/10 - 괜찮아요

Benno

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I liked the location but was not satisfied with the cleanliness and unavailabil;ity of the staff and the internet not allowing access.
2023년 8월에 4박 숙박함
답변 제공: RM 님, 2023년 8월 31일
Thank you for choosing Ocean Place. Sorry to hear about the internet issue, we are replacing and upgrading the whole Wi-Fi system late in 2023.

2/10 - 너무 별로예요

ALICIA

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not Worth the Money
2023년 8월에 1박 숙박함
답변 제공: RM 님, 2023년 8월 31일
Sorry to see this comment but we appreciate your business and hope you check us out in 2024 after our full renovation later this year.

8/10 - 좋아요

Dimitrios

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ocean Place has a great location. That is what brings us back frequently. The dining options can be a bit better however what they do serve is good. The pools are great and the Tiki Bar is the star!! Love tyhat the property is pet & family friendly.
2023년 8월에 2박 숙박함
답변 제공: RM 님, 2023년 8월 31일
Great to see the comments and thank you for choosing Ocean Place! We look forward to your next trip.

8/10 - 좋아요

Donald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and nice gym
2023년 8월에 1박 숙박함
답변 제공: RM 님, 2023년 8월 24일
Glad to see that you had a great time. We hope to see you again!

2/10 - 너무 별로예요

Joseph

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smelled like mold and was horrible ac barely worked and service was horrible waited more then 45 min for a drink at the hotel bar multiple times gate to Get in and out of hotel didt work without calling staff to open it every time and most of staff was rude and acted like you were bothering them when u asked for something
2023년 8월에 1박 숙박함
답변 제공: RM 님, 2023년 8월 24일
Really sorry to see of this experience. Obviously we expect a lot more of ourselves than this experience and this is not the typical to say the least.

10/10 - 훌륭해요

Jenny

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Surprisingly loved the property despite seeing reviews saying it was outdated, definately has a nice resort feel, clean spaces and staff across the board was great. Loved easy access to beach with chairs and umbrellas at the ready and right next door to pier village. Pool areas could use updating and some of the rooms but nothing terrible we had a great stay!
2023년 8월에 2박 숙박함
답변 제공: RM 님, 2023년 8월 24일
Awesome to see! Thank you so much for the kind review!!:)We hope to see you again.

6/10 - 괜찮아요

john

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Place needs a facelift bad. Food not good
2023년 8월에 2박 숙박함
답변 제공: RM 님, 2023년 8월 24일
Thanks for choosing Ocean Place. We did renovate 40% of our total guest rooms last winter, and we will be finishing the rest late in 2023. We hope you'll come check it out.