아침 식사, 점심 식사, 저녁 식사 제공, 세계 요리, 정원 전망
예약 가능 여부 확인

호텔 아레날 로지 여행 후기

3 out of 5
호텔 아레날 로지
200 Meters NW of the dam of Arenal Lake, Fortuna de San Carlos, La Fortuna, Alajuela

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 970개 이용 후기 중 472개" "
평점 8 - 좋아요. 970개 이용 후기 중 309개" "
평점 6 - 괜찮아요. 970개 이용 후기 중 123개" "
평점 4 - 별로예요. 970개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 970개 이용 후기 중 26개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

6/10 - 괜찮아요

Ileane

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property facilities could be improved, including room painting, furniture, lighting, and food quality.
2024년 4월에 2박 숙박함
답변 제공: Marco 님, 2024년 4월 16일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Berny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel, excellent views of the arenal volcano!
2024년 4월에 1박 숙박함
답변 제공: Marco 님, 2024년 4월 15일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Luis

단체 여행
좋아요: 편의 시설/서비스
Muy buena propiedad en el área de Arenal. La dueña muy buena persona y atenta a los huéspedes. Si buscas un lugar bien estilo Costa Rica y para conectarte con la naturaleza te lo recomiendo. Puedes ver diversidad de aves por el jardín y áreas aledañas. El lugar está en una montaña con vista al volcán Arenal si no está lloviendo o nublado pero igual vale la pena. Está como a 20 minutos de la Fortuna.
2024년 4월에 1박 숙박함
답변 제공: Marco 님, 2024년 4월 10일
Saludos desde Arenal Lodge, un hotel rodeado de naturaleza y belleza en el Parque Nacional Volcán Arenal. Estamos muy contentos de que haya disfrutado de su estadía con nosotros y que haya apreciado nuestros servicios y comodidades. Agradecemos sinceramente su calificación y comentarios, que nos ayudan a mejorar y ofrecer una experiencia inolvidable a nuestros huéspedes. Esperamos que nos visite nuevamente pronto y disfrute de las maravillas de Costa Rica.

10/10 - 훌륭해요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and service. Distance is a little far from LA Fortuna, but there is a lot to do on the property, and it is not too much trouble if you have a rental car already!
2024년 4월에 3박 숙박함
답변 제공: Marco 님, 2024년 4월 10일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Boris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family love the hotel, thank you guys!
2024년 4월에 1박 숙박함
답변 제공: Marco 님, 2024년 4월 10일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - 좋아요

phillip

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
If you’re looking to be in nature this is the right place to be. You can definitely enjoy the fresh air a good walk in the morning with the sound of the birds. Enjoy a good swim in the pool with a breathtaking view of the volcano. The staff is very nice.
2024년 3월에 3박 숙박함
답변 제공: Marco 님, 2024년 4월 1일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Renee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view is amazing! Quiet and woodsy. Well worth the short drive from town to get out of the congestion and noise.
2024년 3월에 3박 숙박함
답변 제공: Marco 님, 2024년 3월 30일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - 좋아요

Megan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was remote with beautiful grounds. Horseback riding onsite was a highlight of our vacation. Friendly staff and good included breakfast. A bumpy, twisty 15-minute drive to leave the property so we only went in and out once a day.
2024년 3월에 4박 숙박함
답변 제공: Marco 님, 2024년 4월 2일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - 좋아요

Kristen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Could’ve had more things to do or better food options and quality.
2024년 3월에 3박 숙박함
답변 제공: Marco 님, 2024년 3월 27일
Thank you for choosing Arenal Lodge, a hotel nestled in the natural beauty of the Arenal Volcano National Park. We are delighted to hear that you had a wonderful stay with us and that you enjoyed our services and amenities. Your rating and comments are very valuable to us, as they help us to improve and provide a memorable experience to our guests. We look forward to seeing you again soon and sharing the wonders of Costa Rica with you. Besides this We regret any inconvenience or dissatisfaction that you may have experienced during your stay. Your feedback is important to us and we will use it to enhance our services and facilities. We hope that you will give us another opportunity to welcome you back and show you the true hospitality of Arenal Lodge.

10/10 - 훌륭해요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at the hotel was very friendly, and the food was excellent. We really enjoyed the Casado with chicken, one of the local dishes. The beef meals were also very good. Desserts, the coconut flan and brownie with ice cream, were fantastic. Exceptional view of the volcano and there are tons of birds on property. We really enjoyed seeing them when eating and around the pool. Rooms were clean with air conditioning, and lots of amenities.
2024년 3월에 2박 숙박함
답변 제공: Marco 님, 2024년 3월 27일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Ketan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Chalet gives an AMAZING view of the Arenal mtn
2024년 3월에 2박 숙박함
답변 제공: Marco 님, 2024년 3월 27일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - 좋아요

Hemendar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lodge is in on the mountain, so be prepared for a 2 km drive up to the lodge on rough road. It is 35 min from Fortuna Town, so account for additional time. The room itself was very good and views from the lodge are stunning. Breakfast was ok for vegetarians. Overall a good hotel, nice pool and jacuzzi.
2024년 3월에 3박 숙박함
답변 제공: Marco 님, 2024년 3월 19일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Kiet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, nice breakfast, great view of the volcano, friendly staff, 2km uphill from the entrance to the lodge
2024년 3월에 1박 숙박함
답변 제공: Marco 님, 2024년 3월 15일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Please see above.
2024년 3월에 3박 숙박함
답변 제공: Marco 님, 2024년 3월 13일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Sherry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing stay, outstanding breakfasts!
2024년 2월에 3박 숙박함
답변 제공: Marco 님, 2024년 3월 9일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Shannon

2024년 3월에 2박 숙박함
답변 제공: Marco 님, 2024년 3월 30일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

6/10 - 괜찮아요

Penny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
We stayed in the older part of the hotel and while the view was amazing, the walls were paper thin. You could hear complete conversations of the parties in the other rooms as well as any additional noises. The property is very close to Hanging Bridges Park and is within 20 minutes of any other food or items you may need.
2024년 2월에 2박 숙박함
답변 제공: Marco 님, 2024년 3월 5일
Thank you for choosing Arenal Lodge, a hotel nestled in the natural beauty of the Arenal Volcano National Park. We are delighted to hear that you had a wonderful stay with us and that you enjoyed our services and amenities. Your rating and comments are very valuable to us, as they help us to improve and provide a memorable experience to our guests. We look forward to seeing you again soon and sharing the wonders of Costa Rica with you. Besides this We regret any inconvenience or dissatisfaction that you may have experienced during your stay. Your feedback is important to us and we will use it to enhance our services and facilities. We hope that you will give us another opportunity to welcome you back and show you the true hospitality of Arenal Lodge.

8/10 - 좋아요

Lesley

단체 여행
좋아요: 직원 및 서비스
The drive up to the hotel was long, narrow, curvy, and unpaved. The drive from the main road up to the hotel takes at least 5 minutes so the benefit is that you are secluded and it is very peaceful but it’s a bit out there. Check in was super easy and the restaurant on site is ok. There are a few hiking trails connected to the property which I thought was pretty cool! The views from the hotel are stunning of the volcano.
2024년 2월에 3박 숙박함
답변 제공: Marco 님, 2024년 2월 29일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Aubrey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very unique and old property. Cool features and wonderful staff and service
2024년 2월에 2박 숙박함
답변 제공: Marco 님, 2024년 2월 22일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - 좋아요

Viktoria 님, San Jose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Wonderful nature all around but the property itself is quite run down. All the rooms need excessive renovation and new furniture as the old sofas are pretty disgusting and are getting eaten by some sort of bugs already. The staff is nice and welcoming. The restaurant is sub-par, I recommend having dinner some place else around La Fortuna.
2024년 2월에 3박 숙박함
답변 제공: Marco 님, 2024년 2월 21일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

EDWARD

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is unique and beautiful. Some facilities are showing their age and need to be renovated
2024년 2월에 2박 숙박함
답변 제공: Marco 님, 2024년 2월 20일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

michelle 님, san francisco

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Marco 님, 2024년 2월 21일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - 좋아요

Rachelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice & quiet property, reminded us of a retreat. It is very isolated and therefore very relaxing. It's about 30 minutes from La Fortuna, and the drive up to the hotel is very rough and steep. You won't want to come & go very much as it's a bit inconvenient. The hotel itself is pretty old and dated, but our room was very big and clean. The staff were very friendly.
2024년 2월에 2박 숙박함
답변 제공: Marco 님, 2024년 2월 14일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - 좋아요

Lasha 님, Converse

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
When we checked in there was a lady that helped us and she was phenomenal. However a male checked us out and he was abrupt, arrogant and matter of fact with me until my husband came to the counter and he was better but not as mean. The property is gorgeous. The dinner and breakfast service was a bit scrambled and all over the place. The bar service was great. They need more organization and customer service initiatives.
2024년 2월에 1박 숙박함
답변 제공: Marco 님, 2024년 2월 9일
Thank you for choosing Arenal Lodge, a hotel nestled in the natural beauty of the Arenal Volcano National Park. We are delighted to hear that you had a wonderful stay with us and that you enjoyed our services and amenities. Your rating and comments are very valuable to us, as they help us to improve and provide a memorable experience to our guests. We look forward to seeing you again soon and sharing the wonders of Costa Rica with you. Besides this We regret any inconvenience or dissatisfaction that you may have experienced during your stay. Your feedback is important to us and we will use it to enhance our services and facilities. We hope that you will give us another opportunity to welcome you back and show you the true hospitality of Arenal Lodge.

8/10 - 좋아요

Alberto

2024년 2월에 1박 숙박함
답변 제공: Marco 님, 2024년 3월 27일
Saludos desde Arenal Lodge, un hotel rodeado de naturaleza y belleza en el Parque Nacional Volcán Arenal. Estamos muy contentos de que haya disfrutado de su estadía con nosotros y que haya apreciado nuestros servicios y comodidades. Agradecemos sinceramente su calificación y comentarios, que nos ayudan a mejorar y ofrecer una experiencia inolvidable a nuestros huéspedes. Esperamos que nos visite nuevamente pronto y disfrute de las maravillas de Costa Rica.

10/10 - 훌륭해요

Gary 님, White Bear Lake

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and accomodating staff
2024년 2월에 2박 숙박함
답변 제공: Marco 님, 2024년 2월 7일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - 좋아요

Nancy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unbelievable property. Superb views of Arenal Volcano and Lake Arenal. Great bird and wildlife watching.
2024년 1월에 1박 숙박함
답변 제공: Marco 님, 2024년 1월 31일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Bonnie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice gardens, and grounds, with a good view, when the clouds weren't there
2024년 1월에 3박 숙박함
답변 제공: Marco 님, 2024년 1월 30일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - 좋아요

BingBing

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The property sits in a beautiful secluded area where you can immerse yourself in Nature. You can birdwatching from your breakfast table. The staff are friendly. You will need 4w drive to get to the property. Some improvements can be made: room is dark and hard to read a book at night; the trails on property could use some maintenance.
2024년 1월에 4박 숙박함
답변 제공: Marco 님, 2024년 1월 28일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - 좋아요

Ludwig

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Von eindrucksvoller Natur umgeben
2024년 1월에 3박 숙박함
답변 제공: Marco 님, 2024년 1월 20일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Myrlie

2024년 1월에 5박 숙박함
답변 제공: Marco 님, 2024년 1월 21일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

4/10 - 별로예요

Mario

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Marco 님, 2024년 1월 17일
Lamentamos que no haya disfrutado su visita a Arenal Lodge. Nos esforzamos por brindar a nuestros huéspedes una experiencia cómoda y memorable en el corazón de la selva tropical. Pedimos disculpas por cualquier inconveniente o decepción que pueda haber encontrado durante su estadía. Agradecemos sus comentarios y los utilizaremos para mejorar nuestros servicios e instalaciones. Esperamos que nos brinde otra oportunidad para darle la bienvenida y mostrarle la verdadera hospitalidad de Arenal Lodge.

8/10 - 좋아요

Rene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There are beautiful trails to walk on this property. The restaurant has excellent choices from breakfast until dinner, at very reasonable prices. It could be a little tricky to get from the chalet to the restaurant and back though: steep and slick after/during rain. Although it is an older resort needing a little TLC, our only complaint, other than the driveway up to the resort (!) is the extremely hard bed, and not much softer pillow. Those have to go!
2024년 1월에 2박 숙박함
답변 제공: Marco 님, 2024년 1월 11일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - 좋아요

Francisco

연인과의 여행
좋아요: 청결 상태
Location was great, surroundings were great. The whole place was amazing but the rooms need remodeling they are like 35 years old. So if they remodel the rooms the experience would be totally different
2024년 1월에 1박 숙박함
답변 제공: Marco 님, 2024년 1월 11일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Julia

2023년 12월에 2박 숙박함
답변 제공: Marco 님, 2024년 1월 11일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The view is amazing. The staff are great - very helpful and friendly. The grounds are very interesting with several walking trails - could use some upkeep but a unique offering. Overall, a bit dated but well worth it for the location, staff and grounds. We would go back.
2023년 12월에 2박 숙박함
답변 제공: Marco 님, 2024년 1월 1일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Kathleen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Marco 님, 2024년 1월 20일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Kelly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful property with great views, and friendly staff. Within reasonable driving distance to La Fortuna.
2023년 12월에 6박 숙박함
답변 제공: Marco 님, 2024년 1월 31일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Bobbi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A wonderful place to stay, quiet and out of town
2023년 12월에 3박 숙박함
답변 제공: Marco 님, 2023년 12월 29일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

SEAN 님, DOYLESTOWN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful landscape filled with wonderful trails. Very friendly staff.
2023년 12월에 1박 숙박함
답변 제공: Marco 님, 2023년 12월 29일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

6/10 - 괜찮아요

Tarkan 님, Ladera Ranch

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The road to reach to the property is a dirt road and it takes too long, property is in need of renovation and food below average
2023년 12월에 2박 숙박함
답변 제공: Marco 님, 2023년 12월 28일
Thank you for choosing Arenal Lodge, a hotel nestled in the natural beauty of the Arenal Volcano National Park. We are delighted to hear that you had a wonderful stay with us and that you enjoyed our services and amenities. Your rating and comments are very valuable to us, as they help us to improve and provide a memorable experience to our guests. We look forward to seeing you again soon and sharing the wonders of Costa Rica with you. Besides this We regret any inconvenience or dissatisfaction that you may have experienced during your stay. Your feedback is important to us and we will use it to enhance our services and facilities. We hope that you will give us another opportunity to welcome you back and show you the true hospitality of Arenal Lodge.Last think road is cobble sone not dirt

10/10 - 훌륭해요

Evelyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a really nice, private, quiet hotel with a great view of the volcano. We took a horse ride that was really fun and the view from the top was amazing! I would also recommend the massage. It was a super relaxing atmosphere and the staff was so friendly.
2023년 12월에 2박 숙박함
답변 제공: Marco 님, 2023년 12월 28일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Brittany

아이를 동반한 가족 여행
Great setting
2023년 12월에 3박 숙박함
답변 제공: Marco 님, 2023년 12월 27일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Lata

2023년 12월에 1박 숙박함
답변 제공: Marco 님, 2024년 1월 17일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - 좋아요

Lara

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had honeymoon suite #220. This was probably the most fancy suite I have ever stayed. It was a separate house, the last one, on the hill. We had glass windows from top to bottom on one of the walls and partial glass on the other two looking out to the jungle. There was a private jacuzzi inside the room with a very cool area to chill after. I loved the room. The breakfast was very mediocre. The dinner was just ok. The grounds of the hotel have jungle trails but it rained the whole time and we walked just for a bit. Now, here is what you don’t read and what they don’t advertise- the hotel is about 2 kilometres from the main road. It is kind of paved road but will only fit one car at a time. It takes about 15 min to get up to the hotel and 15 min to get down. It is not a pleasure ride what’s so ever. Because it was raining and we only stayed for one night, we literally just stayed in the hotel and didn’t drive to town to explore. We just didn’t want to drive that driveway again, especially at night. Not sure if any tour companies will even pick up from that hotel. Didn’t ask but maybe so for an extra charge.
2023년 12월에 1박 숙박함
답변 제공: Marco 님, 2023년 12월 27일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Lara

답변 제공: Marco 님, 2024년 1월 17일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

8/10 - 좋아요

Eugene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Difficult road to access the property and since there are no lights making it extremely dangerous at night.
2023년 12월에 3박 숙박함
답변 제공: Marco 님, 2023년 12월 20일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

4/10 - 별로예요

Johanne

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Marco 님, 2023년 12월 13일
Thank you for choosing Arenal Lodge, a hotel nestled in the natural beauty of the Arenal Volcano National Park. We are delighted to hear that you had a wonderful stay with us and that you enjoyed our services and amenities. Your rating and comments are very valuable to us, as they help us to improve and provide a memorable experience to our guests. We look forward to seeing you again soon and sharing the wonders of Costa Rica with you. Besides this We regret any inconvenience or dissatisfaction that you may have experienced during your stay. Your feedback is important to us and we will use it to enhance our services and facilities. We hope that you will give us another opportunity to welcome you back and show you the true hospitality of Arenal Lodge.

10/10 - 훌륭해요

Raul

2023년 12월에 2박 숙박함
답변 제공: Marco 님, 2023년 12월 13일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.

10/10 - 훌륭해요

Kendra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A little out of the way but so worth the drive!
2023년 11월에 2박 숙박함
답변 제공: Marco 님, 2023년 12월 13일
Greetings from Arenal Lodge, a hotel surrounded by nature and beauty in the Arenal Volcano National Park. We are very glad that you enjoyed your stay with us and that you appreciated our services and amenities. We sincerely appreciate your rating and comments, which help us to improve and offer an unforgettable experience to our guests. We hope you will visit us again soon and enjoy the wonders of Costa Rica.