실내 수영장

코트야드 바이 메리어트 메너서스 배틀필드 파크 여행 후기

3 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 466개" "
평점 8 - 좋아요. 1001개 이용 후기 중 343개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 112개" "
평점 4 - 별로예요. 1001개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 38개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jehad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 2월에 9박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Jehad, it's fantastic to hear that your stay at the Courtyard Manassas Battlefield Park met your expectations. We strive to ensure our guests have a rewarding experience, and your feedback confirms just that. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Vernon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
Thanks for sharing this perfect rating, Vernon!We're thrilled to hear you enjoyed your stay at Courtyard Manassas Battlefield Park! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

4/10 - 별로예요

elaine

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The heat was not working correctly in our room and it was a very cold night. We had the thermostat up to 80 to get just a little bit of warm air. Also our tub had not been cleaned at all as there was both long hair and body hair in the tub. No showers for us needless to say. The rest of the room was clean so I guess the tub was missed.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 25일
Elaine, it is regrettable to learn that your stay did not meet your expectations. We apologize for any inconvenience related to the room temperature and bathroom cleanliness. Rest assured, your comments have been escalated to our housekeeping and maintenance teams for immediate attention. We hope that you will consider giving us another opportunity in the future to provide you with an improved experience.

2/10 - 너무 별로예요

Sadiqeh

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was unclean
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 21일
Sadiqeh, we regret to hear that cleanliness did not meet your expectations during your stay. Please be assured that we constantly strive for high standards and your feedback will be passed along to the relevant departments. We value your review and hope for the opportunity to better serve you in the future.

10/10 - 훌륭해요

John

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was nice
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
John, it's wonderful to hear you found our team members at Courtyard Manassas Battlefield Park to be friendly. Nothing pleases us more than our guests having a great experience. We look forward to welcoming you back on your next visit.

4/10 - 별로예요

melissa

2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 19일
Melissa, your rating indicates that your stay did not meet your expectations. We value your feedback, and it's important for us to understand areas where we could improve. We kindly invite you to share any specifics that might have affected your experience so we can better serve you in the future.

2/10 - 너무 별로예요

Luisa

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No heat in the room. Called Front desk and I was told that maintenance will get in touch with me on how to work the thermostat. Waited for about 30 mins - no maintenance. Called FD about the situation and told her that we are frozen!! I was informed that she is by herself and need me to come down and pick the key for another room.. the room that they switch us to has a big torn on the carpet. I have pic if needed. Checked the new assigned
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 27일
Luisa, it's regretful to hear of your experience regarding the temperature control in your room and the challenges you faced. Issues such as these are not usual at our hotel and we apologize for the inconvenience. It's also concerning to hear about the carpet situation. We are keen on providing optimal stays for our guests and hence we will review your feedback in detail. We hope for a chance to provide you a better experience in the future.

10/10 - 훌륭해요

efrain

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 25일
Efrain, it's truly wonderful to hear you enjoyed your stay at the Courtyard Manassas Battlefield Park. We're delighted to have provided an excellent experience. We hope to welcome you back in the future. Safe travels!

6/10 - 괜찮아요

Troy

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 21일
Troy, thank you for your feedback. Your rating suggests there may have been some aspects of your stay that did not meet your expectations. That said, we hope to have the chance in the future to deliver an experience that exceeds your expectations.

8/10 - 좋아요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We prefer a firmer mattress. The power was out for several hours with no generator, we had no heat and no lights in or around the building. The staff worked to keep us safe and comfortable. They were very apologetic for any inconvenience.
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2023년 12월 20일
William, we appreciate you taking the time to share your experience at Courtyard Manassas Battlefield Park. While it's great to hear that our team members kept you safe and comfortable during the unforeseen power outage, we deeply understand that the situation wasn't ideal. As for the mattress firmness, we value this input and will take it into account for future consideration. Thank you for your understanding and we hope to serve you better the next time your travels bring you here.

6/10 - 괜찮아요

Alicia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It was ok for one night
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 18일
Thank you for sharing, Alicia.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

10/10 - 훌륭해요

Ben

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 17일
Thank you for the excellent rating, Ben!Our goal is to go above and beyond to ensure our guests have a memorable experience at Courtyard Manassas Battlefield Park! We look forward to hosting you again soon.

10/10 - 훌륭해요

Theresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 11일
Thanks for the amazing rating, Theresa!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Courtyard Manassas Battlefield Park!

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Feeling safe very clean
2023년 12월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 12월 11일
Thank you for the fantastic rating, Ana!We strive to make all of our guests feel welcome and relaxed during their time at Courtyard Manassas Battlefield Park! We can't wait to see you again soon.

8/10 - 좋아요

Persus

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 7일
Persus, thank you for rating your stay at Courtyard Manassas Battlefield Park. We're glad to see you had an enjoyable experience. Please do provide any feedback or details about your stay the next time. This will help us continue to improve and deliver the best service for future guests. We hope to welcome you back soon.

8/10 - 좋아요

Persus

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 6일
Persus, it's great to see your rating for Courtyard Manassas Battlefield Park. Our team is delighted that you had an enjoyable experience. We look forward to welcoming you again, ensuring your next visit is just as pleasant as the last.

10/10 - 훌륭해요

Blanca

2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 12월 19일
Blanca, thank you for taking the time to rate Courtyard Manassas Battlefield Park. We are thrilled to see the maximum rating, reflecting your satisfaction with your stay. We truly appreciate the support and hope to have the pleasure of welcoming you back soon.

6/10 - 괜찮아요

Jeffrey 님, San Francisco

좋아요: 직원 및 서비스
Hate to leave a middling review, but - awkward location, dated interiors (meaning, dingy - I don't care if it's "the latest thing"), zero drinking glasses in the room (not even plastic cups), and worst was no breakfast at all (just a coffee bar in the lobby with pricing higher than even a Starbucks). Reception staff was very nice, and the HVAC worked well, but that was about it.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 29일
Jeffrey, your feedback is of immense value to us and it's unfortunate to hear that some aspects of your stay didn't meet your expectations. While no building is perfect, we consistently strive to maintain a warm and inviting atmosphere enriched by the quality amenities our guests deserve. We'll certainly take notes regarding your concern about the amenities provided in the rooms and the breakfast options. Nevertheless, it's pleasing to know that your interaction with our team members at the reception and the performance of the HVAC system left a positive impression. Your input helps us improve and we hope to have the chance to deliver a more satisfactory experience in the future.

10/10 - 훌륭해요

keidra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ma’moon is always happy and assuring
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 25일
Keidra, it's invigorating to see such positive feedback about our team members at Courtyard Manassas Battlefield Park. Ma'moon, in particular, takes pride in his work and it's heartening to learn that his cheery and confident demeanor was reflected in your experience. Please come back to see us again soon!

10/10 - 훌륭해요

Richard

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent for the money nowadays. Pool was good for my kids to look forward to.
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 20일
Richard, it's wonderful to hear that you found Courtyard Manassas Battlefield Park to be a good value. We're thrilled that your children enjoyed our swimming area. We aim to provide activities that our guests of all ages can anticipate with joy. Thank you for choosing us for your stay, and we hope to welcome your family again.

2/10 - 너무 별로예요

Christopher

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Go elsewhere. The review site won’t even let you leave a honest review! They keep rejecting the honest review and want me to raise the star score, NO! Place was horrible!
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 16일
Christopher, we regret to hear your experience didn't match your expectations. We take feedback seriously and strive to improve our guests' experience. Please feel free to share more details so we can better understand and address your concerns.

4/10 - 별로예요

Mali

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not recommend for the price
The front desk was not there to check in and had to find the maid service to find the front desk person. He didn’t apologize and said he was busy doing something. The room was small and the room had a weird smell
2023년 11월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 6일
Mali, it's unfortunate to hear you faced a lack of warm welcome upon arrival and encountered issues with the room's condition. We assure you the experience you had isn't reflective of our dedication to guest satisfaction. Your remarks have been noted and will be shared with our team to ensure we're offering the best possible service. We hope for the opportunity to better serve you in the future.

4/10 - 별로예요

Sulma

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 30일
Thanks for the feedback, Sulma.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

8/10 - 좋아요

Emily

2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 17일
Emily, thank you for rating the Courtyard Manassas Battlefield Park. It seems we made a good impression, and we hope next time we can provide an even more memorable stay. We appreciate your patronage and look forward to your future visits.

4/10 - 별로예요

Kimberly

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It’s was not good, the Toliet wouldnt flush properly and the tv wouldnt work, it was very outdated, i was scared of bedbugs
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Deanna 님, Chesapeake

가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The staff was excellent! Very friendly, personable, professional and efficient. The property requires renovation immediately! Rugs are horribly worn snd look filthy. Hotel does not have a cleanliness to it at all.
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 24일
Deanna, it's a delight to know that our team's friendly and professional service met your expectations. However, we regret hearing about your less-than-satisfactory impression concerning the property’s condition. We're constantly working on enhancing our hotel, and value your comments as these only aid our improvement. We hope to have the opportunity to better serve you and present exquisite rooms in the future.

6/10 - 괜찮아요

alberto 님, agawam

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Overall the stay went well. The hotel does need updating and deep cleaning. There was mold in the AC unit and the ceiling of the bathroom. I was surprised that none of it affected my health because I have bad allergies but everything was great, slept great, didn’t need to use the AC due to the temperature being comfortable. The ventilation in the hallways are dusty and mold like as well but that didn’t affect my allergies. For the great price and great location, as well as the clean towels, shower, and beds, I would possibly return to this hotel
2023년 10월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 22일
Alberto, thank you for your valuable feedback. It's positive to hear your stay was generally comfortable and you enjoyed our prime location and clean amenities. We acknowledge your concerns about the air conditioning unit and hallway ventilation. Rest assured, we regularly maintain all areas for the comfort and wellbeing of our guests. Your feedback encourages us to continue enhancing our efficiency. We hope to have the chance to provide you with an even better experience in the future.

6/10 - 괜찮아요

Randy

2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 11월 10일
Thank you for sharing your feedback, Randy!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 17일
Thank you for the wonderful rating, Debbie!It's fantastic you enjoyed your time at Courtyard Manassas Battlefield Park so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

8/10 - 좋아요

Jesus

2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 10월 23일
Thank you for the great rating, Jesus!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Courtyard Manassas Battlefield Park. We'd like to share an even better experience with you soon.

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay! But breakfast...
2023년 9월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 10월 3일
Thanks for the great rating, Joseph!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Courtyard Manassas Battlefield Park soon, we'd love to have you back!

8/10 - 좋아요

Shaundell

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staff was very helpful and friendly. My room was very old looking was not really happy about the room.usually I am in a nicer room.
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 29일
Shaundell, it's wonderful to hear that you found our team at Courtyard Manassas Battlefield Park to be helpful and friendly. However, it's regrettable that your room did not meet your expectations. We strive to provide accommodations that delight all our guests and we appreciate your feedback as it helps us improve our services. Esuring your satisfaction in all areas of your stay is important to us. We hope to have the chance to serve you better in the future.

2/10 - 너무 별로예요

Christopher

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is dated and physically worn out. The furniture in my room had noticeable wear and tear. The was a hair on the toilet. No USB outlets. The desk clerk walked me down to my room explaining he had to remove a “big fan”. It was the type used when a room has water damage and it needs to be dried out. He said another guest complained about an unpleasant smell in the room. It smelled musty. When I asked for another room, the clerk said, “we don’t have any.” I’m a Bonvoy Gold member and this was the worst Courtyard I’ve experienced. Remodeling way overdue.
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 25일
Christopher, we sincerely regret to hear about the less than satisfactory experience you had. We understand that certain aspects of the room appeared to show signs of wear, and you had issues with the room condition. It's unfortunate to hear about your experience with the unusual smell in the room and not being given a different room upon request. As a valued Bonvoy Gold member, your comfort and satisfaction are important to us. Please know, our intention is not only to meet but exceed the requirements and expectations of our valued guests. Many thanks for bringing these points to our attention, and we will ensure that they are given serious consideration for future improvements.

4/10 - 별로예요

Suhas

가족 여행
Broken door handle, stains on the carpet, broken switchboard, etc. Not a good stay. Not free Internet, has extra charges. Got a different room than the one I booked. Not a good experience overall.
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 21일
Suhas, we are genuinely sorry to hear about your unsatisfactory experience concerning the maintenance issues and internet charges. It's regrettable that your room allocation did not meet your initial reservation. Please be assured that proper steps have been taken to address these matters. We value your feedback and hope to have the chance to better serve you in your future travels.

6/10 - 괜찮아요

Gregory

연인과의 여행, 가족 여행
Very friendly staff check in went smooth Upon entering our room cleaning supplies left in the room and dirty wet towels on the bathroom floor
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 19일
Gregory, thank you for highlighting the smooth check-in process at our hotel, Courtyard Manassas Battlefield Park. We appreciate your feedback on our colleague's welcoming attitude. Nonetheless, we regret to hear about the cleanliness concerns associated with your stay. Your comfort is our priority, hence, we strive to maintain impeccable standards. We've noted your feedback and we'll ensure to redouble our efforts to provide a more refined experience for you in the future. We hope to have you with us again soon.

8/10 - 좋아요

Lee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
It was a little older and darker property. Ice machine nearest to our room was not working. Room itself was clean
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 19일
Lee, we appreciate you taking the time to share your experience at Courtyard Manassas Battlefield Park. It's heartening to know you found your room clean and comfortable. Regarding the ice machine situation near your room and the property's ambiance, these are areas we are continually working on to improve. Thank you for choosing our hotel and we look forward to the chance to serve you again in the future.

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy last minute booking. Clean and nice staff.
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 19일
Sarah, it's fantastic to hear that Courtyard Manassas Battlefield Park met your needs perfectly with its cleanliness and pleasant team members. Also, we appreciate your kind words regarding your last-minute booking experience. It's always our goal to provide convenience and ease for our valued guests, and we're glad we hit the mark with you. We hope to see you again soon for another wonderful stay. Safe travels!

8/10 - 좋아요

Katrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 19일
Katrina, thank you for choosing Courtyard Manassas Battlefield Park. We're delighted to see that you had a pleasant stay. We value your rating and hope to have the chance to welcome you again in the future.

4/10 - 별로예요

Ashley

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was musty, wallpaper almost coming off the walls, the shower barely drained. Incredibly over priced for the quality. The pictures are very misleading.
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 17일
Ashley, it's regrettable to learn your experience fell short of expectations. Your description regarding the room condition does not reflect our aspiration for guest satisfaction. Your feedback on the bathroom and decor is recognized as a serious concern. Furthermore, we'd like to assure you that our pricing aligns with the value, service, and quality we aim to provide. We regret if the images appeared to misrepresent our property. We are always striving to improve and your feedback will help guide our ongoing efforts to enhance the guest experience. Thank you for sharing.

10/10 - 훌륭해요

Eboni

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 13일
Eboni, it's wonderful to see such a high rating for Courtyard Manassas Battlefield Park. We're thrilled you had a fantastic stay with us and look forward to serving you again in the future. Thank you for choosing us!

6/10 - 괜찮아요

Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor drainage in the shower. Staff notified upon checkout.
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 13일
Ann, it's regrettable to hear you encountered an issue with the shower during your stay. We value your report of this to our team members upon checkout. Feedback like yours aids us in making enhancements to our guest experience. Thank you for allowing us the opportunity to improve.

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스
I was given an early check in -
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 7일
Steve, thank you for sharing your positive experience at Courtyard Manassas Battlefield Park. We're delighted to have been able to accommodate your early check-in request. It's details like this that contribute to a comfortable and seamless stay. We look forward to welcoming you back in the future!

8/10 - 좋아요

Reginald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2023년 9월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 9월 4일
Thank you for the 4-star rating, Reginald!It's great your time at Courtyard Manassas Battlefield Park was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 - 훌륭해요

Crystal

좋아요: 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 8월 29일
Thanks for the outstanding rating, Crystal!We're delighted your time at Courtyard Manassas Battlefield Park was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

2/10 - 너무 별로예요

FATMATA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was dirty, and I did not get what paid $181
2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 27일
We appreciate your feedback, Fatama.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

2/10 - 너무 별로예요

Frank

2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 25일
Frank, it's unfortunate to hear that your experience didn't meet expectations. We hope for a future opportunity to create a better experience for you.

8/10 - 좋아요

Somasundaram

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 23일
Somasundaram, thank you for rating your stay at Courtyard Manassas Battlefield Park. We're glad that your experience with us was good. We're continually striving to make every stay even better. Thank you for choosing us and we look forward to your next visit.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Customer Service 님, 2023년 8월 23일
Charles, thank you for choosing the Courtyard Manassas Battlefield Park. We're thrilled to see you've had an excellent stay. We hope to see you again in the future for another memorable experience.

10/10 - 훌륭해요

Abby

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was super-friendly and helpful! The bed was really comfy and perfect for a two-night stay!
2023년 8월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 8월 22일
Abby, thank you for sharing your positive experience at Courtyard Manassas Battlefield Park. We're thrilled to hear that our team members were amiable and accommodating and that you found the bed to be exceptionally cozy. We're excited to host you again during your next stay.

2/10 - 너무 별로예요

Grazia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Customer Service 님, 2023년 8월 22일
Grazia, it's disappointing to hear that your stay didn't meet your expectations. Your satisfaction is important to us and we'll take your feedback into consideration. We hope that you'll give us another chance to provide a better experience in the future.