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포르투나 비치 호텔 - 올 인클루시브 여행 후기

3 out of 5
포르투나 비치 호텔 - 올 인클루시브
Cumhuriyet Mh. Menderes Cd. No:48, Icmeler, Marmaris, Mugla

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 26개 이용 후기 중 8개" "
평점 8 - 좋아요. 26개 이용 후기 중 11개" "
평점 6 - 괜찮아요. 26개 이용 후기 중 4개" "
평점 4 - 별로예요. 26개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 26개 이용 후기 중 3개" "

8.2/10

청결 상태

8.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Berk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Otel çalışanları cok ilgili ve guleryuzlu. Yemekler çeşitli ve güzel. Havuzu küçük ve park yeri sıkıntılı. Genel olarak temiz bakımlı odalar. Barda menü olmasi ve işini bilen çalışanların olması çok keyif verici. Deniz bölümü temiz degil.Bir cok tekne gelip gittigi icin denizin üstü kirleniyor.
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

ALAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best place. Suphi looked after us all the time. Nice people.
2022년 6월에 7박 숙박함
답변 제공: Guest Relations 님, 2022년 7월 15일
Thank you so much for your positive review, we are really happy to see you enjoyed your stay with us. We hope to see you another time. Sunny regards from the Fortuna Family

2/10 - 너무 별로예요

Long

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2021년 8월에 1박 숙박함

8/10 - 좋아요

Pieter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Most friendly staff
Very friendly staff and great service. Rooms and hotel is hot and air-conditioning could not cope with the heat but otherwise it was great.
2021년 7월에 7박 숙박함
답변 제공: Guest Relations 님, 2021년 8월 21일
Thank you so much for your review, it is very appreciated and important for us. We have taken note of your comments and your feedback is very valuable to us. It will be a pleasure to see you again. Have a great day Sunny regards from Fortuna Family

8/10 - 좋아요

Alexei

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 7월에 3박 숙박함
답변 제공: Guest Relations 님, 2021년 8월 21일
Thank so much for taking the time to rate your stay at our hotel. We are happy to see you enjoyed your stay. Hope to see you again! Warm regards from The Fortuna Family

8/10 - 좋아요

TUGBA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2021년 8월 21일
Thank you very much for your nice review. We hope to welcome you back another time. With sunny regards from The Fortuna Family

8/10 - 좋아요

Badreyah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 2박 숙박함
답변 제공: Guest Relations 님, 2021년 7월 19일
Thank you for reviewing our hotel. We are looking forward to welcome you again. Sunny regards from the Fortuna Family

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2019년 9월에 7박 숙박함

8/10 - 좋아요

Ann 님, Sunderland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel close to the beach
This was the 7th time I have visited this hotel (along with many more familiar faces). It isn't because of the food or the drinks, but there is always something you could find to eat (as long as you like chicken or meatballs). The hotel is in an ideal position. Close to the beach & a short walk from restaurants, bars & shops. It is the friendly staff that draws guests back year after year along with the size of the hotel. It is of a size where the guests, of all nationalities, can come together & get to know one another. No doubt I'll be back again next year.
2018년 9월에 21박 숙박함
답변 제공: Guest relations - Fortunabeach HOtel 님, 2018년 10월 8일
Dear Ann, thank you so much to take the time to review our hotel. We are happy to hear that so many things from our hotel are giving you the holiday feeling you are looking for. We have taken notice of your comments, it allows us to keep on improving and keep our standards high . We are looking forward to see you again next year. Sunny regards from the all Fortuna Family.

6/10 - 괜찮아요

ELAINE 님, bedfordshire

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Location brilliant
Location brilliant food first week really bad the hotel just catered for the Turks after complaining it improved chief special 5 times beef veg 6 times meat balls every meal barbecue meat balls floating meatballs slices meatballs small big they did everything with them yuk Bar ends 11 pm unless you want to pay for your drinks We go for the location of the hotel the other hotels coast more money
2018년 9월에 14박 숙박함
답변 제공: Guest relations - Fortunabeach Hotel 님, 2018년 10월 8일
Dear Elaine, thank you for taking the time to review our hotel. We will keep on trying to improve our standards and all comments are valuable for us . We really hope to see you again another time. Friendly regards from the Fortuna Family.

8/10 - 좋아요

terry 님, kent

좋아요: 직원 및 서비스
we have been four times now. Brilliant holiday. great location.
2017년 9월에 14박 숙박함
답변 제공: Reservation Supervsior 님, 2017년 11월 20일
Dear Terry, thank you for your positive feed back. We are looking forward to welcome you again in our hotel in 2018!

6/10 - 괜찮아요

Ash 님, Derby

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Not a Four Star
Generally a nice place to stay. Most of the staff are friendly, unless you ask for something then some make out they do not understand. All inclusive does not mean you will get access to food throughout the day as they stick to there times ( no sign of snacks at 3pm although they state they are available) having said that Food is acceptable once available. Mini bar in the room only has a bottle of water and is not replaced once used. Towels changed daily, bed sheets not changed for the duration of my 10 day stay. Towels for the beach only replaced if you pay 3TL per person. The staff at the SPA facility are only helpful if you wish to spend money on a massage or any paying service, if you are after a free sauna they will not supply the towel or explain where to get changed. Would not agree with a 4 Star Rating, it is barely a 3 star.

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel with exceptional service and location
Just back from a fabulous holiday at Fortuna Beach Hotel. We were pleasantly surprised at the quality of the accommodation and facilities despite it only being rated a 3-star hotel. The service was exceptional - all the staff from the management team to the cleaning staff were friendly and helpful. Suphi, Baba, Mehmet and Arat deserve a special mention as they made our holiday so enjoyable. And a thumbs-up too to Ash the entertainer who made us laugh so hard with his dry, crazy wit. The location was perfect, just metres from the beach with free sunbeds and crystal clear water. The room was really comfortable and only let down by thin curtains which made it hard to sleep past 5am. The food selection wasn't the best, but there was always something tasty to eat and the fresh omelettes at breakfast were delicious. The bar was a welcome break from the sun, and located in shade next to the pool, which shaded over around 4pm each day. I would return to Fortuna in a heartbeat - we had a wonderful holiday which was made all the more enjoyable because of the hotel.

2/10 - 너무 별로예요

Bekir 님, Rusya

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Berbat!!!!
Özellikle belirteyim hoteli konumu haric hicbirseyi yaramaz ne oda temizligi ne yemekleri nede calisanlar tarafindan sunulan hizmet! Bu tur sitelerde yok cok guzel yok mukemmel diyen kisilere inanmiyorum. Cunku yemek ve ickiler son derece kotu kalitesiz ve ucuz urunler. Ben bu hotelde 9 gece 10 gun kaldim ve kimseye tavsiye etmiyorum...

10/10 - 훌륭해요

ozlem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Super erholsamer Aufenthalt
Sehr erholsame Ambiente. Die Angestellten sehr hilfsbereit und freundlich. Die Umgebung ist zentral gelegen da alle Aktivitäten zu Fuß erledigt werden können. Am Strand findet man immer Liegestühle mit Schirm extra für die Hotelgäste reserviert. Das Essen ist umfangreich und sehr gut. Also wer wenig wert auf Sauberkeit legt; wie Bettlaken und Tischreinigung nach jeden Gast. Ist das Hotel wirklich zu empfehlen. Was mich persönlich gestört hat; das bei allinklusive nur die einheimische Getränke umsonst waren und die anderen kostenpflichtig waren. Ab 23 Uhr auch Getränke kostenpflichtig war. Sonst alles super.

10/10 - 훌륭해요

Edie 님, United States

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel with friendly staff
The staff handled everything very well. They were very friendly and helpful. We stayed there five days and enjoyed the facility very much.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Bästa läget i icmeler
Bra medelklass hotell, bästa läget. Lite tråkigt att det är väldigt liknande mat varje dag. Bra service i restaurangen

6/10 - 괜찮아요

LS 님, sze

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Weak wifi
The location is good & close to beach. Weak wifi in room. My booking was all inclusive one. The choice of food was acceptable. The room was clean. Be reminded that no slippers, no toothbrush & toothpaste was provided. There was no label to distinguish shower gel, shampoo and hair conditioner, so better to bring with own.

10/10 - 훌륭해요

peter 님, manchester

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great short break
Excelent value great location would definately return

6/10 - 괜찮아요

Mike 님, los angeles ,california

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ok but needs improvements
The carpet in our room was dirty We had to pay a fee for pool towels every time we need it clean ones We allowed only 1 room key which was a annoying especially when there's more than one person

10/10 - 훌륭해요

Aliya Khan 님, Pakistan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
It was really wonderfyll. Next time will again go there.

8/10 - 좋아요

UK-TR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very good location and food
I booked the hotel for 5 nights with my parents and my brother, it was very pleasant stay..it is more like a family hotel!!

8/10 - 좋아요

Baris 님, München

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nicht ganz 4 Sterne - aber gut
Im Internet haben wir über das Fortuna viele negative Bewertungen gelesen und hatten schon etwas bedenken nach der Buchung. Jedoch waren wir dann sehr positiv überrascht! Wir hatten das Zimmer mit der Nummer 308, welches sehr groß ist, einen tollen Ausblick hat und ein sehr schönes Bad! Das einzige Manko war, dass nur die Klimaanlage im SChlafzimmer ging und im Wohnbereich, wo auch der Fernseher steht eher Sauna - Feeling war. Da wir aber sehr wenig Zeit mit TV verbracht haben, hat es uns nicht wirklich gestört. Die Zimmerreinigung war immer TOP! Jeden Morgen lag die Tageszeitung vor der Tür :) welches wir dann gleich zum Frühstücken mitgenommen haben. Das Essen war immer gut. Die Auswahl nicht sehr groß, aber vollkommen ausreichend. Zum Strand hatten wir es nicht weit. Das Meer war eigentlich gut, aber mich hat der kanal etwas gestört. Das Hotel hat eine gute Lage, 1 Straße weiter ist voll halligalli :) Marmaris selbst ist ca. 8 km entfernt. Wir hatten uns einen Roller gemietet und sind überall hingefahren. Nachtleben in Marmaris ist nicht schlecht. Aber man sollte wissen dass das Publikum zum größtenteil aus Engländern besteht. Wir waren mit unserem Aufenthalt zufrieden und können das Hotel weiter empfehlen. :)

10/10 - 훌륭해요

Mostafa 님, Cairo, Egypt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very good hotel
you going to enjoy really the hotel, walking through the beach, enjoying the natural all around the hotel

2/10 - 너무 별로예요

MP 님, Hemel Hempstead

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointing hotel
Apart from the friendly local people and staff of the hotel, I deeply regret booking with this hotel. Surrounding area is too noisy to get any sleep until early hours of the morning and rooms do not appear to have much sound insulation. We could even hear sounds from room next door via our bathroom throughout the night and day. Breakfast choice was unacceptable for a hotel pretending to be 4 stars and we ended up trying to eat the stale bread available. The bread was inedible as it was clearly a few days old. Breakfast was not including any choice of fresh or concentrated orange juice. They charge for orange juice extra even on all inclusive. Food choice was incredibly limiting and food from previous meals appeared to be served again in a different disguise.