외관
예약 가능 여부 확인

홀리데이 인 익스프레스 호텔 & 스위트 라스롭 - 사우스 스톡턴, IHG 호텔 여행 후기

2.5 out of 5
홀리데이 인 익스프레스 호텔 & 스위트 라스롭 - 사우스 스톡턴, IHG 호텔
15688 S Harlan Rd, Lathrop, CA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 692개 이용 후기 중 368개" "
평점 8 - 좋아요. 692개 이용 후기 중 184개" "
평점 6 - 괜찮아요. 692개 이용 후기 중 66개" "
평점 4 - 별로예요. 692개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 692개 이용 후기 중 37개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Sanghun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Scottie 님, 2023년 5월 6일
Dear Sanghun, Thank you for taking the time to leave us a review about your stay at The Holiday Inn Express in Lathrop. We are glad to you hear you had an overall good experience and appreciate your honest feed back. Please know that your feedback is extremely valuable to us as we use feedback such as yours to continuously make changes to improve the guest experience. We hope you will give us another chance to serve you again in the future.

10/10 - 훌륭해요

Blanca

2024년 2월에 1박 숙박함
답변 제공: Steven V. 님, 2024년 4월 9일
Dear Blanca,Thank you for taking the time to tell us about your experience at Holiday Inn Express LATHROP.We appreciate your stay with us.Please know that your feedback is extremely valuable to us and feedbacks like yours makes our day. We appreciate the (10- Star rating), it’s much appreciated.Again, thank you for choosing Holiday Inn Express,Lathrop , please contact me directly at 209.373.2700Sincerely,Holiday Inn Express Lathrop

10/10 - 훌륭해요

Luz

가족 여행
좋아요: 편의 시설/서비스
Customer service and cleanest.
2024년 3월에 1박 숙박함
답변 제공: Scottie 님, 2024년 3월 22일
Dear Luz,Thank you for taking the time to leave us a review. We appreciate the high rating and look forward to welcoming you back soon.

10/10 - 훌륭해요

Leslie

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really liked how clean it was and the free breakfast option downstairs!
2024년 1월에 1박 숙박함
답변 제공: Liz 님, 2024년 2월 18일
Dear Leslie,Thank you for taking the time to leave us a review. We appreciate the high rating and look forward to welcoming you back soon.

10/10 - 훌륭해요

Anita

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for our one night stay. Great breakfast and kind helpful staff.
2024년 1월에 1박 숙박함
답변 제공: Liz 님, 2024년 1월 23일
Dear Anita,Thank you for taking the time to leave us a review. We are so glad to hear you enjoyed your stay. We appreciate the high rating and would love to serve you again in the near future.

10/10 - 훌륭해요

Francisco

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Liz 님, 2024년 1월 23일
Dear Francisco,Thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the near future.

10/10 - 훌륭해요

Neisha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Liz 님, 2024년 1월 23일
Dear Neisha, Thank you for leaving us a review. We appreciate the high rating and would love to serve you again in the near future.

10/10 - 훌륭해요

MARIA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really love the staff, all friendly and location easy to move out places
답변 제공: Maria L 님, 2024년 2월 8일
Dear MariaThank you for taking the time to tell us about your experience at Holiday Inn Express LATHROP.

10/10 - 훌륭해요

Chao

2023년 12월에 1박 숙박함
답변 제공: Liz 님, 2024년 1월 23일
Dear Chao,Thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the near future.

2/10 - 너무 별로예요

Nicole Diaz

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Apon arrival a party was being held on the lounge at 10 pm at night blasting music up through my room on top of the party. Get to room and the curtains won’t close so in the morning I don’t get any sleep due to the amount of light and then find out their is another persons food still in the cupboard half eaten still sitting on a plate. When brought up to customer service they refuse any reimbursement stating I have to be a member to be given compensation
2023년 12월에 1박 숙박함
답변 제공: Steven V. 님, 2023년 12월 24일
Dear Nicole Diaz,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express, Lathrop. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I’m sorry to hear about the noise complaint, but I really appreciate you bringing this to our attention. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for choosing Holiday Inn Express, please contact me directly at 209.373.2700 or hixlathropreservations@lotusmgmtinc.comSincerely,Steven V. and the Holiday inn Express teamhixlathropreservations@lotusmgmtinc.com

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Litzy 님, 2023년 12월 18일
Dear Robert ,Thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the near future.

10/10 - 훌륭해요

Tessy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Maria L 님, 2023년 12월 12일
Thank you for choosing Holiday Inn Express and Suites in Lathrop.

10/10 - 훌륭해요

Jarnail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is very nice location, very clean and staff is very friendly.
2023년 11월에 3박 숙박함
답변 제공: Litzy 님, 2023년 11월 30일
Dear Jarnail,Thank you for taking the time to leave us a review. We are so glad to hear you enjoyed your stay. We appreciate the high rating and would love to serve you again in the near future.

6/10 - 괜찮아요

Abby

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
We always stay here when visiting family, however this time our bathroom door did not close properly, the pool which is usually relaxing was filled with at least 50 kids without supervision. While trying to sleep kids were running up & down the hallways banging on the walls more than likely again without supervision. We called the front desk and thankfully the noise was stopped within minutes. At 2:23 am the entire cover of the air/heater fell off, it was difficult to sleep after that. When the manager at the front desk was told about the issues while checking out we were told we would be given additional points to our IGH account for the inconvenience but did never did it. I don’t think we will be returning.
2023년 11월에 1박 숙박함
답변 제공: Admin 님, 2023년 11월 27일
Dear Abby, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express, Lathrop. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I really appreciate you bringing this to our attention. Again, thank you for choosing Holiday Inn Express.

10/10 - 훌륭해요

Shanee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, Comfortable and Quiet
Receptionist were very polite and friendly. Night was quiet even being close to the freeway. Room was comfortable size and very clean. House service daily so it was nice to get fresh clean towels daily. Beds where comfortable. Indoor pool was clean very much enjoyed it while it was raining, did not have have that trapped inside chlorine smell either. I was quiet surprise for a off the freeway exit hotel it held a high standard. The employees need to be recognized there.
2023년 11월에 2박 숙박함
답변 제공: Scottie 님, 2023년 11월 21일
Hello Shanee, Thank you for taking the time to leave us a review, we really appreciate it. We hope you will give us a chance to serve you again in the future.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Scottie 님, 2023년 11월 14일
Hello Matthew, Thank you for taking the time to leave us a review, we really appreciate it. We hope you will give us a chance to serve you again in the future.

8/10 - 좋아요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Scottie 님, 2023년 11월 13일
Hello Joseph, Thank you for taking the time to leave us a review, we really appreciate it. We hope you will give us a chance to serve you again in the future.

10/10 - 훌륭해요

Andrea

2023년 11월에 1박 숙박함
답변 제공: Litzy 님, 2023년 11월 7일
Hello Andrea, Thank you for taking the time to leave us a review, we really appreciate it. We hope you will give us a chance to serve you again in the future.

10/10 - 훌륭해요

Keiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Scottie 님, 2023년 11월 1일
Dear Keiana, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 - 훌륭해요

MIRNA

2023년 10월에 3박 숙박함
답변 제공: Litzy 님, 2023년 10월 30일
Dear MIRNA, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 - 훌륭해요

Dwight

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice accomadations
2023년 10월에 1박 숙박함
답변 제공: Scottie 님, 2023년 10월 28일
Dear Dwight, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 - 훌륭해요

Vicky

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was very nice and comfortable. A great nights rest along the drive.
2023년 10월에 1박 숙박함
답변 제공: Scottie 님, 2023년 10월 24일
Dear Vicky, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 - 훌륭해요

Wayne

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Simple checkin process, and staff was great.
2023년 10월에 1박 숙박함
답변 제공: Scottie 님, 2023년 10월 24일
Dear Wayne, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

8/10 - 좋아요

veronica

좋아요: 청결 상태, 직원 및 서비스
Need more parking
2023년 10월에 1박 숙박함
답변 제공: Admin 님, 2023년 10월 21일
Dear Veronica, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

8/10 - 좋아요

Cynthia 님, Modesto

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As always, i get the best sleep at Holiday Inn. This hotel didn’t disappoint. Pillows, mattress, and sheets are simply the best. And who doest love a free meal in the morning?
2023년 10월에 2박 숙박함
답변 제공: Litzy 님, 2023년 10월 20일
Dear Cynthia, thank you for taking the time to leave us a review. We are so glad to hear you had a comfortable stay. We appreciate the high rating and would love to serve you again in the future.

10/10 - 훌륭해요

Juan

2023년 10월에 3박 숙박함
답변 제공: Litzy 님, 2023년 11월 5일
Dear Juan, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 - 훌륭해요

Jesus

단체 여행
좋아요: 편의 시설/서비스
Muy bien me hubiera gustado que el cuarto tubiera mas camas o sillones Ya que somos4 persinas camas
2023년 10월에 2박 숙박함
답변 제공: Admin 님, 2023년 10월 15일
Dear Jesus, thank you for taking the time to leave us a review. We are so glad to hear you had a comfortable stay. We appreciate the high rating and would love to serve you again in the future.

10/10 - 훌륭해요

Tom

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved every thing!Thanks!Would stay again!
2023년 10월에 1박 숙박함
답변 제공: Scottie 님, 2023년 10월 10일
Dear Tom, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

10/10 - 훌륭해요

Leandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Litzy 님, 2023년 10월 10일
Dear Leandro, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

4/10 - 별로예요

Kristine

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
Water Won't Stay in the Shower
I've stayed her numerous times. The particular room I got this visit had a terrible shower situation. Specifically, the water spilled all the way into the bathroom due to poor engineering of the ADA accessible shower. It was a wet mess. Room 115.
2023년 10월에 1박 숙박함
답변 제공: Kenia V 님, 2023년 10월 9일
Dear Kristine,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express, Lathrop.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.I’m sorry to hear regarding the ADA accessible shower situation, but I really appreciate you bringing this to our attention. Again, thank you for choosing Holiday Inn Express. Sincerely,Kenia V.

10/10 - 훌륭해요

William

2023년 9월에 1박 숙박함
답변 제공: Scottie 님, 2023년 10월 24일
Dear William, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

8/10 - 좋아요

Jenna

2023년 9월에 1박 숙박함
답변 제공: Admin 님, 2023년 10월 1일
Dear Jenna, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

2/10 - 너무 별로예요

Schnell

2023년 9월에 1박 숙박함
답변 제공: Litzy 님, 2023년 9월 27일
Hi Schnell, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 - 훌륭해요

tracy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Holiday Inn Express Team 님, 2023년 9월 7일
Dear Tracy, thank you for taking the time to leave us a review. We appreciate the high rating and would love to serve you again in the future.

6/10 - 괜찮아요

Matt

좋아요: 직원 및 서비스
.
2023년 9월에 1박 숙박함
답변 제공: Admin 님, 2023년 9월 4일
Dear Matt,Thank you for taking the time to tell us about your experience at Holiday Inn Express in LATHROP. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express, we hope you will give us another chance to serve you again in the future.

10/10 - 훌륭해요

Dennis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room, friendly staff.
2023년 9월에 1박 숙박함
답변 제공: Holiday Inn Express Team 님, 2023년 9월 11일
Dear Dennis, thank you for taking the time to leave us a review. We are so glad to hear you had a comfortable stay. We appreciate the high rating and would love to serve you again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great overnight stay
Great Hotel for an overnight stay. Spacious bedroom, clean, friendly staff.
2023년 8월에 1박 숙박함
답변 제공: Admin 님, 2023년 9월 1일
Dear Anonymous, Thank you for taking the time to tell us about your experience at the Holiday Inn Express in Lathrop.Please know that your feedback is extremely valuable to us, we use feedback such as yours to continuously make changes to our brand to improve the guest experience.Again thank your for your review, we appreciate the high rating.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Scottie 님, 2023년 8월 30일
Dear Angela, Thank you for taking the time to leave us a review about your experience at the Holiday inn Express in Lathrop. We are so glad to hear you had such a great stay. Please know your feedback is extremely valuable to us. We use feedback such as yours to continuously make changes to our brand to improve the guest experience. Again, thank you for your review and for shining light on to our staff.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Absolutely best we have found in the area. Very clean and comfortable. Breakfast was excellent. Will be back when visiting family again.
2023년 8월에 1박 숙박함
답변 제공: Holiday Inn Express Team 님, 2023년 8월 28일
Dear John, thank you for taking the time to leave us a review. We are so glad to hear you had a comfortable stay. We appreciate the high rating and would love to serve you again in the future.

2/10 - 너무 별로예요

Eliexser

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My girlfriend and I booked room with jacuzzi as pictured online and when we checked in room we found a tiny bathtub. Spoke to receptionist about this and hotel wanted $60 to upgrade . Very disappointed with misleading information on internet .
2023년 8월에 1박 숙박함
답변 제공: Admin 님, 2023년 8월 26일
Hi Eliexser, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 - 괜찮아요

Yanet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo estuvo muy bien la limpieza , la comida las personas muy amables gracias por su servicio
2023년 8월에 1박 숙박함
답변 제공: Maria L 님, 2023년 8월 25일
Hola, Grasias por tomarte el tiempo de darnos tu opinion, estamos contentos de que aigas disfrutado de el servicio y el lugar.

10/10 - 훌륭해요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is close by
2023년 8월에 1박 숙박함
답변 제공: Scottie 님, 2023년 8월 25일
Dear Ryan, Thank you for taking the time to leave us a review about your experience at the Holiday inn Express in Lathrop. We are so glad to hear you had such a great stay. Please know your feedback is extremely valuable to us. We use feedback such as yours to continuously make changes to our brand to improve the guest experience. Again, thank you for your review and for shining light on to our staff.

10/10 - 훌륭해요

Sajal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was nice experience staying at this particular property. Staff was very courteous especially "Lupe" in breafast resturant was very helpful. Will visit again if in this area again.
2023년 8월에 2박 숙박함
답변 제공: Admin 님, 2023년 8월 18일
Dear Sajal,Thank you for taking the time to leave us a review about your experience at the Holiday inn Express in Lathrop. We are so glad to hear you had such a great stay. Please know your feedback is extremely valuable to us. We use feedback such as yours to continuously make changes to our brand to improve the guest experience. Again, thank you for your review and for shining light on to our staff.

2/10 - 너무 별로예요

Steve

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Admin 님, 2023년 8월 12일
Hi Steve, I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

2/10 - 너무 별로예요

Russell

가족 여행
Cancelled trip / no refund or alternate date
I had to change plans, couldn’t get another date or a refund. So, I can’t rate. The charge for free cancellation seems high. Wish you could have done something for, as I am a member.
2023년 8월에 1박 숙박함
답변 제공: Scottie 님, 2023년 8월 11일
Good Morning Russell Stillwell, Thank you for providing us a feedback on our Cancellation Policy. According to our Cancellation Policy, the rate plan that you purchase was "book early and save" which is a prepaid reservation and it's a non-refundable reservation once purchased.

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 편의 시설/서비스
the staff does an absolute amazing!!! Job at taking care of the hotel. Very, very, very clean. Thank you so much for a nice comfortable stay
2023년 8월에 1박 숙박함
답변 제공: Litzy 님, 2023년 8월 5일
Dear Rebecca, thank you for taking the time to leave us a review. We are so glad to hear you had a comfortable stay. We appreciate the high rating and would love to serve you again in the near future.

10/10 - 훌륭해요

JAMES

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The best place to stay
Absolutely clean, large room. Staff was friendly and very helpful. Brekfast was full blown. Great quality.
2023년 8월에 1박 숙박함
답변 제공: Scottie 님, 2023년 8월 3일
Hello James,Thank you for taking the time to leave us a review, we really appreciate it. We hope you will give us a chance to serve you again in the future.

8/10 - 좋아요

Kathleen

2023년 7월에 1박 숙박함
답변 제공: Admin 님, 2023년 7월 21일
Hello Kathleen,Thank you for taking the time to leave us a review, we really appreciate it. We hope you will give us a chance to serve you again in the future.

8/10 - 좋아요

Mathew

2023년 7월에 1박 숙박함
답변 제공: Admin 님, 2023년 8월 7일
Dear Mathew,Thank you for taking the time to leave us a review about your experience at The Holiday Inn express in Lathrop. We are so glad you had a good stay.We use reviews such as yours to continuously make changes to our brand to improve the guest experience. Again, thank you for the review. We hope that you will give us another chance to serve you again in the future.

8/10 - 좋아요

Beth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Admin 님, 2023년 7월 17일
Hello Beth,Thank you for taking the time to leave us a review, we really appreciate it. We hope you will give us a chance to serve you again in the future.