2 개의 레스토랑, 아침 식사 제공

알 나다 리조트 앤드 스파 여행 후기

5 out of 5
알 나다 리조트 앤드 스파
Al Nakhal Street, Post Box 502, Barka, Muscat

이용 후기

6.8
평점 10 - 훌륭해요. 114개 이용 후기 중 19개" "
평점 8 - 좋아요. 114개 이용 후기 중 35개" "
평점 6 - 괜찮아요. 114개 이용 후기 중 35개" "
평점 4 - 별로예요. 114개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 114개 이용 후기 중 7개" "

7.4/10

청결 상태

7.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

Daeyoung

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Never come back
Poor breakfast without the cook. Poor wifi maintenance. Notching to do near by
2018년 12월에 2박 숙박함
답변 제공: ASHOKAN KRISHNAN 님, 2019년 1월 7일
Dear Guest, Greetings from Al Nahda Resort & Spa. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. Points addressed by yourself are well noted and we will surely look into this closely and corrective measures would be taken accordingly. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next. Warm Regards Resort Manager

8/10 - 좋아요

mc kim 님, Korea

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
how nice hotel it is!!
So good hotel, reasonable price, good service, beautilful garden, but only internet problem

6/10 - 괜찮아요

Gamble 님, 서울

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
저렴한 오성급 호텔
도심가운데 있고 나무와 숲이 많고 대단히 큰 규모의 땅에 위치한 빌라형 호텔이고 단지내에서는 조용하지만 현재 호텔 주변에서 도로공사가 진행중이어서 진입이 다소불편. 호텔 전반적으로 유지 보수가 잘 안되고 있으며 22개의 스파전용 룸을 갖추고 다양한 스파메뉴가 있으나 실제 받을수 메뉴는 몇개 안되고 전문 인력도 부족함. 그리고 호텔에서 무스캇 도심까지는 차로 50분 정도 거리에 위치함, 오성급 호텔로는 가격이 저렴함.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아늑한 공간
아침에 새소리로 깨는 상쾌한 아침을 맞을수 잇어요 ㅎㅎ

6/10 - 괜찮아요

Danièle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Ne tient pas ses promesses
Magnifique palmeraie, mais hôtel en décrépitude
2019년 10월에 1박 숙박함

4/10 - 별로예요

Jerry

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Swimming pool got no water in it.
Swimming pool has no water.
2019년 7월에 6박 숙박함

4/10 - 별로예요

Karl Heinrich

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nicht empfehlenswert
Die Anlage ist meilenweit von dem entfernt, wie sie beschrieben wird. Das riesige Areal war wie ausgestorben, beim Abendessen waren wir alleine in einem großen Speisesaal, vergleichbar mit einer Bahnhofshalle, die Speisekarte war ein Fake, denn es gab nur ein Gericht und das war mässig. Das Frühstück war mehr als mäßig. Der Pool war verschmutzt und nur zum Teil gefüllt. Auch hier keine Gäste. Das weitläufige Areal hat schon längere Zeit keine Pflege erhalten. Die Einrichtung der großen Zimmer ist in die Jahre gekommen, die Fenster waren nicht zu öffnen, die sanitären Anlagen bräuchten eine Generalüberholung, lockere Wasserhähne, mässiger Wasserdruck. Man hatte den Eindruck, dass die Bulldozer für den Abriss schon in den Startlöchern stehen. Schade, war sicherlich vor Jahren traumhaft.
2019년 2월에 1박 숙박함

6/10 - 괜찮아요

Jonathan

좋아요: 청결 상태, 객실의 편안함
Cute villas but don’t expect too much
Check in was slow. It’s advertised as 5 star, but really a 3. Rooms are spacious though. Cute villas and layout
2019년 2월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2019년 1월에 2박 숙박함

8/10 - 좋아요

Dominique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bel endroit, parc immense et très bien entretenu, un peu loin de la mer, les chambres sont spacieuses et agréables
2019년 1월에 3박 숙박함
답변 제공: Resort Manager 님, 2019년 1월 15일
Dear Guest, Greetings from Al Nahda Hotel & Resorts. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Hotel Resort, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Also we would like to thank you for highlighting the points for the renovation and the electrical switch, your feedback is very valuable for us. Same has been shared with the concern department to ensure the action been taken. Once again thank you for staying with Al Nahda Hotel & Resort. We look forward to welcoming you back soon

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The space of the room and property are amazing. And the acrivities
2018년 12월에 1박 숙박함
답변 제공: Resort Manager 님, 2019년 1월 7일
Dear Guest, Greetings from Al Nahda Hotel & Resorts. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Hotel Resort, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Also we would like to thank you for highlighting the points for the renovation and the electrical switch, your feedback is very valuable for us. Same has been shared with the concern department to ensure the action been taken. Once again thank you for staying with AL Nahda Hotel & Resort. We look forward to welcoming you back soon

4/10 - 별로예요

실제 이용하신 고객

2018년 12월에 1박 숙박함
답변 제공: Resort Manager 님, 2019년 1월 9일
Dear Guest, Greetings from Al Nahda Resort & Spa. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. Points addressed by yourself are well noted and we will surely look into this closely and corrective measures would be taken accordingly. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next. Warm Regards Resort Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Huge hotel that has seen much better days, the rooms are big and comfortable but the pool area is dismal , the breakfast is good and the food is ok , the service is good and the staff polite ,all in all a bit of a mixed bag !
2018년 12월에 3박 숙박함
답변 제공: Resort Manager 님, 2019년 1월 7일
Dear Guest, Greetings from Al Nahda Hotel & Resorts. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Hotel Resort, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Also we would like to thank you for highlighting the points for the renovation and the electrical switch, your feedback is very valuable for us. Same has been shared with the concern department to ensure the action been taken. Once again thank you for staying with AL Nahda Hotel & Resort. We look forward to welcoming you back soon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing hotel situated in a beautiful park. Excellent swimming pool and gym. Very quiet. Pity that meals were very overpriced.
2018년 12월에 3박 숙박함
답변 제공: ASHOKAN KRISHNA 님, 2018년 12월 25일
Dear Guest, Greetings from Al Nahda Hotel & Resorts. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Hotel Resort, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Also we would like to thank you for highlighting the points for the renovation and the electrical switch, your feedback is very valuable for us. Same has been shared with the concern department to ensure the action been taken. Once again thank you for staying with AL Nahda Hotel & Resort. We look forward to welcoming you back soon

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hatten fuer 3 personen gebucht, waren aber nur 2 Badetuecher da . ..Kissen des Sessels auf der Veranda waren ein Moskitonest.. Zimmer sehr schoen, Fruehstueck gut
2018년 12월에 1박 숙박함
답변 제공: ASHOKAN KRISHNA 님, 2018년 12월 10일
Dear Guest, Greetings from Al Nahda Hotel & Resorts. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Hotel Resort, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Also we would like to thank you for highlighting the points for the renovation and the electrical switch, your feedback is very valuable for us. Same has been shared with the concern department to ensure the action been taken. Once again thank you for staying with AL Nahda Hotel & Resort. We look forward to welcoming you back soon

8/10 - 좋아요

Hubert

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Schöne, großzügige Anlage mit kleinen Mängeln
Sehr großzügige und ursprünglich auch sehr schöne Anlage, die aber schon bessere Zeiten gesehen hat. Es fehlt leider an Erhaltungsreparaturen und etwas bei der Sauberkeit.
2018년 11월에 1박 숙박함
답변 제공: ASHOKAN KRISHNA 님, 2018년 12월 10일
Dear Guest, Greetings from Al Nahda Hotel & Resorts. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Hotel Resort, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Also we would like to thank you for highlighting the points for the renovation and the electrical switch, your feedback is very valuable for us. Same has been shared with the concern department to ensure the action been taken. Once again thank you for staying with AL Nahda Hotel & Resort. We look forward to welcoming you back soon

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent property and ideal location. Enjoyed lot
2018년 11월에 3박 숙박함
답변 제공: Ram Tamang 님, 2018년 12월 4일
Dear Guest, Greetings from Dunes by Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Dunes by Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards Ram Tamang Director of Rooms

6/10 - 괜찮아요

Ulrich

좋아요: 청결 상태, 직원 및 서비스
Weitläufige Anlage mit vielen Bungalows
Die Zimmer sind groß und sauber, allerdings bedarf es an einigen Stellen der Renovierung. So war einer der Lichtschalter neben dem Bett defekt, im Poolbereich sollte das Sonnendach repariert werden. Das Personal ist freundlich. Insgesamt ist die Anlage sehr weitläufig.
2018년 11월에 2박 숙박함
답변 제공: Ram Tamang 님, 2018년 12월 4일
Dear Guest, Greetings from Al Nahda Hotel & Resorts. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Hotel Resort, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. Also we would like to thank you for highlighting the points for the renovation and the electrical switch, your feedback is very valuable for us. Same has been shared with the concern department to ensure the action been taken. Once again thank you for staying with AL Nahda Hotel & Resort. We look forward to welcoming you back soon. Warm Regards Ram Tamang Director of Rooms

8/10 - 좋아요

Christian 님, München, Bayern

좋아요: 청결 상태, 객실의 편안함
Hotel in Ordnung, aber schon etwas veraltet. Schöne große Zimmer. Gutes Frühstücksbuffet mit guter Auswahl. Pool nicht besonderes. Großer Parkplatz. Zum Flughafen Muscat in etwa 45 Minuten.
2018년 11월에 1박 숙박함
답변 제공: ASHOKAN KRISHNA 님, 2018년 11월 29일
Dear Guest, Greetings from Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards

6/10 - 괜찮아요

Max

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Leider etwas heruntergekommen und ungepflegt. Das Pool war schmutzig und das Wasser war nur halb eingelassen.
2018년 11월에 1박 숙박함
답변 제공: ASHOKAN KRISHNA 님, 2018년 11월 6일
Dear Guest, Greetings from Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards

10/10 - 훌륭해요

Peter 님, Frankfurt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, well situated, huge area, nice pool, very friendly staff, good management. We like to come back. We enjoyed very much the superb stay on the Dunes Resort, a derivative of Al Nahda, a Hotel like a tent village in the dessert-great!
2018년 10월에 9박 숙박함
답변 제공: ASHOKAN KRISHNA 님, 2018년 10월 26일
Dear Guest, Greetings from Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards

6/10 - 괜찮아요

Stefan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Im grünen
Etwas in die Jahre gekommene Ansage, das Hotel ist grün das Frühstuck ok
2018년 9월에 3박 숙박함
답변 제공: ASHOKAN KRISHNA 님, 2018년 10월 4일
Dear Guest, Greetings from Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards

8/10 - 좋아요

Mohamed

좋아요: 직원 및 서비스
2018년 9월에 1박 숙박함
답변 제공: ASHOKAN KRISHNA 님, 2018년 9월 28일
Dear Guest, Greetings from Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards

4/10 - 별로예요

Girish 님, muscat

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel stay
Worst experience in Al Nadha during Eid Al Adha holidays due to following reasons : 1. Swimming was not maintained at all; could see algae flaoting around 2. Both the ACs were not working at all during the summer time
2018년 8월에 1박 숙박함
답변 제공: ASHOKAN KRISHNA 님, 2018년 8월 29일
Dear Guest, Greetings from Al Nahda Resort & Spa. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. Points addressed by yourself are well noted and we will surely look into this closely and corrective measures would be taken accordingly. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next. Warm Regards Resort Manager

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Positive - Spa, Food, Big area, silent environment Negative - Unmaintained areas, old and broken furniture, Room phone not working hence has to go to all places to get the requirements, maintenance staff not able to fix phone, smelly toilet, week Wifi signal, less illumination in external lawn areas, less serving staff in restaurants
2018년 6월에 2박 숙박함
답변 제공: Ram Tamang 님, 2018년 6월 23일
Dear Guest, Greetings from Al Nahda Resort & Spa! Thank you for the appreciation abot the Spa, food & environment. At Al Nahda Resort & Spa, we are committed to providing warm, efficient and discreet service to our guests and their appreciation and acknowledgment is always our greatest reward. At the onset, I sincerely apologize for the negativity you experienced. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next visit. Warm Regards Resort Manager

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Needs maintenance
The good thing about cycling. The suites has no towels in bathrooms Service is poor took 3 + hours to get bath towel. WiFi poor connection
답변 제공: Ashokan Krishnan 님, 2018년 4월 14일
Dear Guest, Greetings from Al Nahda Hotel & Resort. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next visit. Warm Regards Resort Manager

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Barka resort after a day in the wadis.
Kind of a hidden gem, for the price. Barka is close to several amazing Wadi hikes. This property is a unique concept and the villas are spacious. Far better than we hoped for in booking. Check it out.
답변 제공: Ram Tamang 님, 2018년 4월 3일
Dear Guest, Greetings from Al Nahda Resort & Spa! Thank you for the appreciation for the hotel facilities and the services. At Al Nahda Resort & Spa, we are committed to providing warm, efficient and discreet service to our guests and their appreciation and acknowledgment is always our greatest reward. We look forward to welcoming you back soon. Warm Regards Resort Manager

8/10 - 좋아요

I. 님, Bayern

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schöne Anlage in ruhiger Lage
Wir waren nur 1 Nacht in der Anlage. Das Zimmer war sehr geräumig und sauber. Die weitläufige Anlage ist insgesamt schon etwas veraltert aber in einem ordentlichen Zustand. Große, schmackhafte Auswahl beim Frühstücksbuffet.
2018년 2월에 1박 숙박함
답변 제공: AFSAL AHMED 님, 2018년 2월 21일
Dear Guest, Greetings from Al Nahda Resort & Spa! Thank you for choosing us for your recent stay, and thank you for taking time to give your valuable feedback. We are glad that you enjoyed your stay with us. We are looking forward to welcome you soon in our Resort. Thank you & Regards,

4/10 - 별로예요

Shahab 님, Muscat

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Old facility
The facility is very old and is not maintain properly, you can easily see the trash and empty bottles around the area. the pool bar was closed and calling to receive any services taking ages. Breakfast was very limited and many item were not fresh !!! Is not worth the money.
2018년 2월에 1박 숙박함
답변 제공: Resort Manager 님, 2018년 3월 5일
Dear Mr. Shahab Greetings from Al Nahda Resort & Spa! At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalized service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken the position of the head of the department. We value feedback from our valued guests which enables us to reload our product and improve further. We assure you of a better experience on your next visit. Warm Regards Resort Manager

6/10 - 괜찮아요

Martin 님, London

좋아요: 청결 상태, 객실의 편안함
Very tired
Lovely surroundings and nice apartments, just a shame the resort looked tired. The jacuzzi and lazy river was closed and the resort was a ghost town. Many tiles missing from the swimming pool.
2018년 2월에 6박 숙박함
답변 제공: Resort Manager 님, 2018년 3월 5일
Dear Mr. Martin, Greetings from Al Nahda Resort & Spa! At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalized service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken the position of the head of the department. We value feedback from our valued guests which enables us to reload our product and improve further. We assure you of a better experience on your next visit. Warm Regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
hôtel à l’extérieur de Barka , difficile à trouver , cela devait être un belle hôtel... mais il est vieillissant et pas en super bon état
2018년 2월에 2박 숙박함
답변 제공: Resort Manager 님, 2018년 3월 5일
Cher invité, Salutations de Al Nahda Resort & Spa! Au début, je m'excuse sincèrement de la déception que vous avez éprouvée lors de votre récente visite. Nous sommes fiers de fournir un service rapide et personnalisé. Les problèmes indiquent clairement que nous n'avons pas atteint la norme à laquelle nous aspirons. J'ai pris la position du chef du département. Nous apprécions les commentaires de nos précieux invités, ce qui nous permet de recharger notre produit et de continuer à nous améliorer. Nous vous assurons d'une meilleure expérience lors de votre prochaine visite. Meilleurs voeux Gestionnaire de la station

10/10 - 훌륭해요

Fathiya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
رحلة الهدوء
استمتعت بالهدوء والراحة وكذلك الأشجار التي تظلل كل المكان بتناسق استمتعنا بالسباحة لكن كنا نتمنى تواجد من يقدم الخدمة عند حوض السباحة
2018년 1월에 2박 숙박함
답변 제공: Resort Manager 님, 2018년 3월 3일
Dear Fathiya, Greetings from Al Nahda Resort & Spa! Thank you for the appreciation for the hotel facilities and the services, your positive feelings about the overall experience of your stay have been shared with the team. At Al Nahda Resort & Spa, we are committed to providing warm, efficient and discreet service to our guests and their appreciation and acknowledgment is always our greatest reward. We look forward to welcoming you back soon. Warm Regards

10/10 - 훌륭해요

Yousuf

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awsome
it was too good. i loved the help given by Mr. Afsal. He's such a great person.
2018년 1월에 1박 숙박함
답변 제공: AFSAL AHMED 님, 2018년 2월 20일
Dear Guest, Greetings from Al Nahda Resort & Spa! Thank you for choosing us for your recent stay, and thank you for taking time to give your valuable feedback. We are glad that you enjoyed your stay with us. We are looking forward to welcome you soon in our Resort. Thank you & Regards,

8/10 - 좋아요

Sue 님, Abu Dhabi/North Carolina

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very Nice
Wonderful place! Staff is fantastic, friendly and very helpful. Some of the amenities were under renovation such as the steam tunnel. It can use some updating. Nevertheless it is a lovely place. I can only imagine what us was like when it first open.
2017년 12월에 3박 숙박함
답변 제공: Sharmila Dhar 님, 2018년 1월 3일
Dear Guest, Greetings from Al Nahda Resort & Spa! Thank you for choosing us for your recent stay, and thank you for taking time to give your valuable feedback. We are glad that you enjoyed your stay with us. We are looking forward to welcome you soon in our Resort. Thank you & Regards, Sharmila Dhar

10/10 - 훌륭해요

Mostafa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simply super
Amazing experience, well maintained product and nice gestures from the management team, special thanks goes to Ram and his team
2017년 12월에 1박 숙박함
Dear Mr. Hamood, Greetings from Al Nahda Resort & Spa! Thank you for choosing us for your recent stay with us, and we are glad to hear that you enjoyed your stay with us. We are looking forward to see you soon again in our Resort. Thank you and regards, Sharmila Dhar

6/10 - 괜찮아요

Hamood 님, Muscat

좋아요: 객실의 편안함
Very slow reception with lack of enough staff. Most of the outdoor attractions are not maintained and not in working conditions.
2017년 12월에 1박 숙박함
답변 제공: Sharmila Dhar 님, 2017년 12월 23일
Dear Mr. Hamood, Greetings from Al Nahda Resort & Spa! Kindly accept our sincere apology for the inconvenience you faced, I was very disappinted to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion. I understand this service is certainly not accecptable and the same was adressed with concerned department. Again please accept my sincere apology and i hope this hasn't put you off a return stay with us again. Thank you and Regards, Sharmila Dhar

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great resort , for all I was there with group of friends and it was fun
2017년 11월에 1박 숙박함
답변 제공: Sharmila Dhar 님, 2017년 12월 21일
Dear Guest, Greetings from l Nahda Resort & Spa! Thank you for choosing us for your recent stay with us. I am glad to hear that you enjoyed your stay with us and thank you for taking time to give us your valuable feed back. Hope to see you soon again in our resort. Thank you and Regards, Sharmila Dhar

10/10 - 훌륭해요

Hadeer Isam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
المكان رائع والحدائق خلابة والغرف مريحة جدا جدا الموظفين ودودين ومتعاونين ،المطعم جميل وراقي لكن الطعام يحتاج بعض التحسينات بعض الحدائق مهملةو تحتاج الى إدامة لكنها لا زالت رائعة،المسبح والشلال بمنتهى الرُقي و يوجد دراجات مجانية طوال الوقت ،المكان يحتاج لإعلانات واسعة ليتسنى للجميع الاطلاع على روعة هذا المنتجع
2017년 12월에 1박 숙박함
Dear Mr. Isam, Greetings from Al Nahda Resort & Spa! Thank you for choosing us for your recent stay, we are glad to had you with us. And thank you again for taking your time to provide valuable feedback. Please be informed that we have pass your feedback regarding maintenance to the management for necessary action. And we are glad that you enjoyed your stay with us. Looking forward to welcome you soon in our Resort. Thank you & Regards, Sharmila Dhar.

2/10 - 너무 별로예요

Moazzam 님, Muscat, Oman

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
PATHETIC. SOME staff unbelievably RUDE
TLDR : The security guard closed barrier ON roof of my car AND started aggressively fighting with me. Details: We parked outside of the resort as the small inside parking was full. At the time of checkout I was bringing my car inside to pick bags and my family from the reception pickup area. While I was entering the premises and my car was under the barrier, the security guard closed the barrier on my car (apparently to show his anger because the inside parking was full). The barrier hit the roof of my car and it got stuck under it. I honked several times before he decided to open the barrier. When I got out of the car, he approached me and instead of apologizing he started to shout aggresively on me. When I told them I am going to the reception to complain, the two security guards tried to physically stop me. Anyhow, locked my car in spot and brought front desk manager to the scene. He told me that they will take some action. From his body language and from the quality of services at the place, I don't think they will do anything. If the decided to do something and informed me then I'll update here. Others: The other staff was polite. The pool wasn't temperature controlled so it was bit cold. There wasn't hot/warm water in the (disgusting/smelly) shower & toilet area near the pool. It took five calls and few hours of wait for the iron. The breakfast was okay, not great. There were flies on the platter of cheese
2017년 12월에 1박 숙박함
답변 제공: Sharmila Dhar 님, 2017년 12월 21일
Dear Mr. Moazzam, Greetings of the day! Kindly accept our sincere apology for the inconvenience you faced, I would like to thank you for taking your time to advise about your recent stay with us. I was very disappinted to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion. I understand this service is certainly not accecptable and the same was adressed with concerned department. Again please accept my sincere apology and i hope this hasn't put you off a return stay with us again. Warm Regards, Sharmila Dhar

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Al Nahda Weekend Break
The resort is relatively remote, so sightseeing in Muscat or sitting on the beach is not really practical, but if you're looking to get away and do nothing this is a good option. The rooms are spacious, clean and reasonably well appointed. There was only 1 restaurant open while we visited, it has a limited menu but the food was good, although I'm sure you'd exhaust the choices if you stayed for a week. The spa facilities were very good, I would recommend this for anyone looking for a purely relaxing short break. The biggest disappointment was the grounds themselves, the more you walk around the more you notice the areas in need of maintenance or replacement.
2017년 9월에 2박 숙박함

6/10 - 괜찮아요

crew13

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice quiet resort
Resort vast but just a little tired. We stayed in low season and very quiet- not all facilities open but management did their best not to let it affect too much - e.g. Set up telephone ordering from pool as that bar closed. Meals a bit hit and miss again due to low season. Staff very good and friendly. Evening entertainment a little dull and bar was popular with locals . I'm sure it's better in high season!

8/10 - 좋아요

Amjad

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
مريح ونظيف
إقامة جيدة ومريحة
답변 제공: General Manager 님, 2016년 12월 26일
Dear Guest, Greetings from Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards Krishna Suri Resort Manager

10/10 - 훌륭해요

Haridas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
답변 제공: General Manager 님, 2016년 12월 26일
Dear Guest, Greetings from Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards Krishna Suri Resort Manager

6/10 - 괜찮아요

Jim 님, Dubai

별로예요: 객실의 편안함
A/C was not working in Bedroom when we checked in. It is difficult to close the main door. Next day morning a A/c in the main hall was not working. There was no parking inside the resort need to park our vehicle outside unattended.
답변 제공: krishna.suri@alnahdaresort.com 님, 2016년 12월 26일
Dear Guest, Greetings from Al Nahda Resort & Spa. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next. Warm Regards Resort Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 12월 26일
Dear Guest, Greetings from Al Nahda Resort & Spa. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next. Warm Regards Resort Manager

6/10 - 괜찮아요

Gerd 님, Schwetzingen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Großzügige Anlage,
Anlage sehr schwer zu finden; vor 9 Jahren waren wir schon einmal in diesem Resort, anscheinend ist in der Zwischenzeit nix gemacht worden; etwas verlottert, eine Renovierung ist erforderlich. Beispiele : defekte Gartenmöbel wurden in der Anlage sichtbar gestapelt; abgeschnittene Äste lagen schon lange im Garten, viele Pool - Liegenauflagen waren geplatzt und verdreckt. Unser Zimmer : es fehlten ein Bademantel, ein Paar Pantoffel, normale Handtücher; Safe war defekt
답변 제공: krishna.suri@alnahdaresort.com 님, 2016년 12월 26일
Dear Guest, Greetings from Al Nahda Resort & Spa. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next. Warm Regards Resort Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
needs improvement
friendly staff room not so clean after 6 pm no activities at all
답변 제공: General Manager 님, 2017년 1월 5일
Dear Guest, Greetings from Al Nahda Resort & Spa. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next. Warm Regards Resort Manager

4/10 - 별로예요

BERTRAND 님, Abu Dhabi

Introuvable!
Hôtel très mal indiqué,voire introuvable un comble...de nombreuses zones du resort sont laissées à l'abandon et on a clairement l'impression d'être tout seul. La chambre est correcte sans plus, le buffet de petit-déjeuner est plutôt bien et copieux en revanche le buffet du soir est très chère et peu appétissant. Bref, je ne recommande pas cet hôtel.
답변 제공: General Manager 님, 2016년 12월 26일
Dear Guest, Greetings from Al Nahda Resort & Spa. Thank you for the appreciation for the hotel facilities and the services, your positive sentiments about the overall experience of your stay have been shared with the team. At Al Nahda Resort & Spa, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. We look forward to welcoming you back soon. Warm Regards Krishna Suri Resort Manager

6/10 - 괜찮아요

Khalid

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Worst Reception desk ever bad attitude
I would say everything was not too bad but I had the worst stay ever when I came to the check in desk, the reception was so bad the way he treated me as a customer not respectful at all not friendly I would never ever stay in this resort again because of that Omani guy who isn't respecting the customers, I booked at this resort just to relax & have a good time but his attitude ruined the whole stay. Sorry about that but the other nationalities who used to work at the reception desk were way more respectful than that Omani guy...
답변 제공: General Manager 님, 2016년 12월 26일
Dear Guest, Greetings from Al Nahda Resort & Spa. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next. Warm Regards Resort Manager

6/10 - 괜찮아요

Ahmad 님, Qatar

좋아요: 직원 및 서비스, 객실의 편안함
Over rated resore should be 3 star not 5 star
This resort overstated when they say its 5 star resort. Maximum 3 star. or 3 1/2 star. The room service dont clean the room very good. Walking distance from lobby to room far away. 10 minutes walking. This hotel good to stay in it during fall and winter time not for summer time. Prices of the hotel nice not bad. Nothing near the resort you should have car to commute. WiFi was not working. This hotel good for privacy.
답변 제공: General Manager 님, 2016년 12월 26일
Dear Guest, Greetings from Al Nahda Resort & Spa. At the onset, I sincerely apologize for the disappointment you experienced during your recent visit. We take pride providing prompt and personalize service. The issues clearly indicate we have fallen short of the standard we aspire for. I have taken up your feedback very strongly with the concerned department heads and have put corrective action plan into place. We appreciate feedback from our valued guests which enables us to relook at our product and improve further. We assure you of a better experience on your next. Warm Regards Resort Manager