Αγαπητέ Δημήτριε,Σας ευχαριστούμε πολύ για τα όμορφα σχόλιά σας και για τον χρόνο που διαθέσατε να μοιραστείτε την εμπειρία σας στο Kosta Palace. Είμαστε εξαιρετικά χαρούμενοι που η εξυπηρέτηση, η καθαριότητα του δωματίου και η τοποθεσία μας, έκαναν τη διαμονή σας ξεχωριστή.Η θέα του λιμανιού της Κω από το ξενοδοχείο μας είναι κάτι που πραγματικά εκτιμούν οι επισκέπτες μας και χαιρόμαστε που την απολαύσατε.Ανυπομονούμε να σας καλωσορίσουμε ξανά στο Kosta Palace στο εγγύς μέλλον. Ευχόμαστε να συνεχίσετε να μας επιλέγετε για την διαμονή σας.Με εκτίμηση,Η Oμάδα του Kosta Palace

Αγαπητέ επισκέπτη,Σας ευχαριστούμε που μοιραστήκατε την εμπειρία σας από την πρόσφατη διαμονή σας στο ξενοδοχείο μας. Χαιρόμαστε που βρήκατε τη διαμονή σας ικανοποιητική και ελπίζουμε να έχετε απολαύσει όλες τις παροχές και τις υπηρεσίες μας. Είναι πάντα στόχος μας να προσφέρουμε μια άνετη και ζεστή εμπειρία στους επισκέπτες μας, ιδιαίτερα κατά τους χειμερινούς μήνες.Θα θέλαμε να μάθουμε περισσότερα για το πώς θα μπορούσαμε να κάνουμε την επόμενη διαμονή σας ακόμη καλύτερη. Αν έχετε συγκεκριμένα σχόλια ή προτάσεις, παρακαλούμε να μη διστάσετε να μας ενημερώσετε.Ανυπομονούμε να σας καλωσορίσουμε ξανά στο ξενοδοχείο μας στο μέλλον. Ευχαριστούμε για την εμπιστοσύνη σας και την προτίμηση στις υπηρεσίες μας.Με εκτίμηση,H Ομάδα του Kosta Palace

Sevgili EMİNE SEVİM,Kosta Palace'ı tercih ettiğiniz ve deneyimlerinizi bizimle paylaşmak için zaman ayırdığınız için teşekkür ederiz. Konumumuzun, denizin hemen yanında ve yerel olanaklara yakın olmasının, konaklamanıza olumlu katkıda bulunduğunu duymaktan çok mutluyuz. Konforlu odalarımız ve kahvaltı dahil mükemmel hizmetlerimiz hakkındaki nazik sözleriniz çok takdir ediliyor.Doğum gününüz için yaptığımız küçük jestin mutluluğunuza katkıda bulunduğunu bilmekten özellikle mutluyuz. Misafirlerimiz için unutulmaz deneyimler sunmak bizim amacımız ve özel gününüzün bir parçası olabildiğimiz için memnunuz.Gelecekte, başka bir hoş konaklama için sizi tekrar ağırlamayı dört gözle bekliyoruz.Sıcak selamlar,Team of Kosta Palace

Sevgili Rabia,Öncelikle, otelimizde yaşadığınız deneyim için en içten özürlerimizi sunmak isteriz. Konaklamanızın beklentilerinizi karşılamamış olmasını duyduğumuzda gerçekten üzüldük.Tüm geri bildirimleri ciddiye alıyoruz ve başka bir konaklama yeri arama ihtiyacı hissettiğinizi duyduğumuzda moralimiz bozuldu. Deneyiminizi özel olarak neyin tatmin edici olmadığına dair daha fazla bilgi almayı çok isteriz. Görüşleriniz, hizmetlerimizi iyileştirmemiz ve bunun gelecekte tekrar yaşanmamasını sağlamamız için paha biçilemez.Misafirlerimize en yüksek seviyede hizmet ve konaklama sağlama konusunda kararlıyız ve açıkça sizin durumunuzda eksik kaldık.Deneyiminizi paylaştığınız için teşekkür ederiz. Sizi tekrar ağırlama ve güveninizi yeniden kazanma fırsatını umuyoruz.Saygılarımla,Team of Kosta Palace

Dear Geert,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our rooftop swimming pool, even if it was for a limited time.We appreciate your feedback regarding the pool's operating hours. Our current schedule is designed to ensure the safety and well-being of all our guests, as well as to comply with local regulations and staffing capabilities. However, we understand that extending the hours could enhance the guest experience, and we are actively considering your suggestion.We are committed to continuously improving our services and amenities, and your input is invaluable to us. We hope to have the pleasure of welcoming you back soon, and perhaps you'll find our pool open for longer hours on your next visit.Warm regards,Team of Kosta Palace

Dear Anna,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our reception and balcony areas.We appreciate your feedback regarding the apartment-type room you stayed in. Your comments are invaluable as we strive to improve with each and every stay. We're sorry to hear that the room did not meet your expectations and understand that the décor may have seemed a bit dated. Please rest assured that we are in the process of planning updates to our rooms to provide a more comfortable and aesthetically pleasing environment for our guests.Your feedback is crucial for us to reach our goal of being the best in hotel yield and revenue management. We hope you will give us another opportunity to serve you better in the future.Warm regards,Team of Kosta Palace

Beste Jordi,We zijn verheugd te horen dat u van uw verblijf bij ons heeft genoten, met name onze gunstige locatie nabij het strand, winkels en restaurants, evenals de sfeer die we voor onze gasten proberen te creëren.Uw positieve feedback is ongelooflijk waardevol voor ons en we zijn dan ook blij dat we hebben kunnen bijdragen aan een onvergetelijk verblijf.We kijken ernaar uit u in de nabije toekomst opnieuw te verwelkomen in ons hotel en streven ernaar om uw verwachtingen te blijven overtreffen.Met vriendelijke groet,Team of Kosta Palace

Dear Sean,Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you enjoyed your stay, especially the service provided by our front desk staff.We're delighted that our pool served as the perfect end to your day and that you found the snack bar to be a convenient addition. Your kind words are incredibly motivating for us to continue delivering exceptional service and amenities.We look forward to welcoming you back soon for another memorable stay.Best regards,Team of Kosta Palace

Dear David,Thank you for taking the time to share your experience following your 10-day stay with us. We are delighted to hear that you thoroughly enjoyed your time at our hotel, especially our lovely buffet breakfast and the fantastic views from our rooftop bar and pool.We appreciate your feedback regarding the rooms. Your comments are invaluable as we strive to improve with each and every stay. Rest assured, we are in the process of planning updates to our rooms to enhance the overall guest experience.It's wonderful to know that you found our location to be convenient, yet tranquil—exactly the balance we aim to provide for our guests.We look forward to welcoming you back to our hotel in the near future and hope to exceed your expectations on your next visit.Warm regards,Team of Kosta Palace Hotel

Dear Leslie,Thank you for taking the time to share your wonderful experience at Kosta Palace. We are thrilled to hear that you enjoyed our prime location overlooking the harbour and found it to be peaceful during the evenings.It's fantastic to know that our rooftop pool area and bar patio were the highlights of your stay. We strive to offer amenities that enhance the overall guest experience, and your feedback confirms that we are on the right track.We appreciate your enthusiastic recommendation to future travelers and can't wait to welcome you back for another memorable stay.Best regards,Team of Kosta Palace

Sayın Hasan Gökhan,Değerli görüşlerinizi bizimle paylaştığınız için teşekkür ederiz. Konumumuzun mükemmel olduğunu, çalışanlarımızın güler yüzlü ve yardımsever olduğunu, ayrıca odalarımızın temiz olduğunu belirtmeniz bizi çok mutlu etti.Misafir memnuniyeti bizim için çok önemli ve sizin gibi değerli misafirlerimizin olumlu yorumları, tüm ekibimiz için büyük bir motivasyon kaynağıdır.Sizleri tekrar ağırlamaktan büyük mutluluk duyacağız. Gelecek ziyaretinizde beklentilerinizi daha da aşmayı umuyoruz.Saygılarımla,Team of Kosta Palace Hotel

Dear Graham,Thank you for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you enjoyed your stay with us and found our staff to be amazing. It's heartwarming to know that their smiles and greetings made a positive impact on your visit.We're thrilled that you appreciated our breakfast offerings and the variety we strive to provide each day. Your comments on the cleanliness of the hotel are also much appreciated, as we work hard to maintain a high standard for our guests.It's the highest compliment to hear that you would definitely return, and we look forward to welcoming you back in the near future. Thank you once again for your kind words; they will be shared with the entire team to serve as encouragement to continue providing exceptional service.Best regards,Team of Kosta Palace

Dear Ruby,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our location fantastic and our staff friendly and welcoming. Our team works hard to create a warm and inviting atmosphere for all our guests, and it's incredibly rewarding to know that our efforts have made a positive impact on your stay.Your kind words will serve as a wonderful encouragement for our staff to continue delivering the high level of service that you enjoyed. We are committed to ensuring that each guest's experience is exceptional, and your feedback helps us to achieve that goal.We look forward to the pleasure of welcoming you back to our hotel in the near future.Warm regards,Team Of Kosta Palace

Dear Louise,Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you enjoyed your stay, particularly the fabulous room on the top floor with its fantastic views. It's great to know that the modern decor and bathroom met your expectations, and that our soundproofing measures contributed to a restful night's sleep for you.Your positive feedback serves as a great motivator for our team to continue delivering exceptional service and amenities. We are committed to ensuring that each guest's stay is memorable and comfortable, and it's rewarding to know that we were able to achieve that for you.We look forward to welcoming you back soon for another exceptional stay.Best regards,Team of Kosta Palace

Sayın Orhan,Öncelikle Kosta Palas Oteli'ni tercih ettiğiniz ve deneyimlerinizi paylaştığınız için teşekkür ederiz. Memnuniyetinizi okumak, tüm ekibimiz için büyük bir motivasyon kaynağıdır.Konumumuzun sizin için uygun olduğunu ve temizlik standartlarımızın beklentilerinizi karşıladığını duymak bizi çok mutlu etti. Özellikle liman ve marina manzarasının beğenilmesi, sunduğumuz hizmetin kalitesini yansıtıyor.Sizleri tekrar ağırlamaktan büyük mutluluk duyarız. Bir sonraki Koşa ziyaretinizde tekrar görüşmek dileğiyle.Saygılarımla,Team of Kosta Palace

Dear Denis,Thank you for taking the time to share your feedback with us. We understand that the early closure of our pool facility affected your stay, and we sincerely apologize for any inconvenience this may have caused you.Our pool hours are set to ensure the safety and comfort of all our guests, as well as to adhere to local regulations and maintenance requirements. However, we recognize the importance of relaxation and leisure activities during your stay, especially during the beautiful evenings.We would like to assure you that we take your feedback to heart, and we will review our pool hours with our management team. We are committed to continually enhancing our guest experiences, and your insights are invaluable in this process.Should you return to our hotel in the future, please do not hesitate to reach us out directly. We would be pleased to ensure that your next stay is tailored to meet your expectations.Once again, thank you for choosing Kosta Palace, and we hope to have the opportunity to welcome you back soon.Best of regards,Team of Kosta Palace

Caro Paolo,Grazie mille per aver condiviso la sua esperienza presso il nostro hotel. Siamo lieti di sapere che ha apprezzato la disponibilità e l'efficienza del nostro personale. Prendiamo nota dei suoi feedback riguardo alla struttura e ai prezzi, e ci impegniamo a migliorare continuamente per offrire un servizio sempre più all'altezza delle aspettative. Ci scusiamo per l'affollamento della piscina durante il mese di agosto; cercheremo di trovare soluzioni per garantire una migliore esperienza ai nostri ospiti in futuro. La ringraziamo nuovamente e speriamo di poterla accogliere di nuovo presto.Cordiali saluti,Team di Kosta Palace Hotel

Dear Mr. Marc Rober,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our prime location and the stunning harbour views from your room. Our team takes great pride in offering our guests an exceptional stay, and your positive feedback serves as a wonderful affirmation of our efforts.We hope to have the pleasure of welcoming you back soon for another memorable stay.Warm regards,Team of Kosta Palace

Dear Maria,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced during your visit.We are glad to hear that you found our property clean and our location central and convenient. However, we are deeply sorry to hear about the issues you faced with the air conditioning, the unpleasant smell in the bathroom, and the lack of an ironing board. We understand how these issues could have affected your comfort and overall experience.We also regret to hear about the discomfort you experienced with our bedding and the service related to extra towels and pillows. We strive to provide our guests with the highest level of comfort and service, and we clearly missed the mark in your case.Please know that we take your feedback very seriously and we have shared your comments with our team to ensure we address these issues. We are committed to improving our services and facilities based on our guests' feedback.We understand that you may have reservations about returning, but we hope you will give us another chance to show you that we can do better. We would love the opportunity to turn your experience around and ensure your next stay is enjoyable and up to the standards you expect from us.Once again, we apologize for the inconvenience and appreciate your understanding.Best Regards,Team of Kosta Palace

Caro Marco,Grazie per aver dedicato del tempo a condividere il tuo feedback sul tuo recente soggiorno presso il nostro hotel. Siamo lieti di sentire che avete apprezzato le dimensioni e la pulizia dei nostri spazi e camere. Ci sforziamo di fornire ai nostri ospiti un ambiente confortevole e pulito, e i vostri commenti confermano i nostri sforzi.Abbiamo preso nota delle vostre preoccupazioni circa l'insonorizzazione tra le camere e la pulizia dei mobili della terrazza. Ci scusiamo sinceramente per qualsiasi inconveniente questi problemi possono aver causato durante il vostro soggiorno. State tranquilli, affronteremo questi problemi con i nostri team di manutenzione e pulizia per assicurarci che vengano fatti dei miglioramenti.Per quanto riguarda il processo di check-in, siamo sempre alla ricerca di modi per semplificare le nostre procedure per fornire un'esperienza più fluida per i nostri ospiti. Il vostro feedback è prezioso e lo terremo sicuramente in considerazione mentre continuiamo a migliorare i nostri servizi.Infine, comprendiamo le vostre preoccupazioni sul costo della colazione. Puntiamo a fornire una vasta gamma di opzioni alimentari di alta qualità e riteniamo che il prezzo rifletta questo aspetto. Tuttavia, esamineremo la nostra struttura dei prezzi e vedremo se ci sono eventuali modifiche che possono essere apportate senza compromettere la qualità delle nostre offerte.Ancora una volta, grazie per il vostro prezioso feedback. Speriamo di avere l'opportunità di darvi il benvenuto in futuro e di fornirvi un'esperienza ancora migliore.Cordiali saluti,Team of Kosta Palace