Dear guest, Warmest greeting from Crowne Plaza Wuxi City Center! Thank you for taking the time to provide feedback about your experience at our hotel. Hotel fitness center is facilitated with 25 meters international standard indoor swimming pool. At the same time, it is equipped with fitness equipment of 2 famous brands, Precor and Life Fitess, which are ideal choices for guests to relax themselves during their business trip. We hope that you will give us the opportunity to serve you again in the future. Happy Chinese New Year! Warmest regards 

Dear honoured guest: Greetings from Crowne Plaza Wuxi City Center！ Thank you very much for staying with us and posting a favourable review about your experience at our hotel. We are glad to read that you are satisfied with our cleanliness and throughly enjoyed your stay. we look very much forward to welcome you again, and remain with very best regards.

Dear guest, Thank you for staying at Kempinski Hotel Wuxi. Thank you for your compliment on our hotel. As the famous hotel with the longest history, Kempinski always sticks to offer first-class service for every guest. Your compliment is crucial to help us get improved. Thank you for your feedback. We sincerely hope that you will stay with us next time! Public Relations Manager

Dear guest, Thank you for staying at Kempinski Hotel Wuxi. Your comments are crucial to help us get improved and we are working on our breakfast imrpovement now. Thank you for your feedback. We sincerely hope that you will stay with us next time! Public Relations Manager

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dear Guest, Thank you for staying with us at Crowne Plaza Wuxi City Center and sharing your experience. We are glad to read that you have a good stay. Looking forward to welcoming you back and serve you again in the near future. Yours sincerely,

Dear honoured guest: Greetings from Crowne Plaza Wuxi City Center！Thank you very much for staying with us and sharing your experience. We are very glad to see that you are satisfied with our hotel. Meanwhile, we apologize for the inconvenience caused by our power off. Looking forward to welcoming your family back soon.  Warmest regards

Dear honoured guest: Greetings from Crowne Plaza Wuxi City Center！Thank you very much for staying with us and sharing your experience. We are very glad to see that you are satisfied with your stay. Hotel fitness center has 25 meters international standard temperature indoor swimming pool. At the same time, it is equipped with two brands of fitness equipment, Precor and Life Fitess , which is the best choice for guests to relax themselves during their business trip. Again, thank you for choosing Crowne Plaza. Warmest regards

Dear Guest, Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Wuxi City Center. Please know that your feedback is extremely valuable to us. We use feedback to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Happy Chinese New Year and have a nice day!

尊敬的贵宾，感谢您选择入住无锡城中皇冠假日酒店，与我们一起度过一个美好的国庆节假日！我们非常高兴看到您对酒店的房间隔音，视野等各方面感到满意。期待您的再次入住！

Dear Guest, Thank you for stay with us at Crowne Plaza WUXI CITY CENTER. We hope that you will come again in the future.

尊敬的客人，感谢您选择入住无锡城中皇冠假日酒店，很高兴您对我们的酒店各方面都很满意！您对酒店设施方面的问题，我们近期将会进行翻新，期待将来以更完美的住宿环境欢迎您再次入住。

Dear honoured guest: Greetings from Crowne Plaza Wuxi City Center！ Thank you very much for choosing to stay at our hotel during your extended visits to Wuxi. Your comments have been well received by all our associates.we will strengthen our staff training, improve our business ability, improve our service efficiency, and try to provide the most convenient and efficient service experience for each guest. we look very much forward to welcome you again, and remain with very best regards.

尊敬的贵宾，感谢您选择入住无锡城中皇冠假日酒店并和我们分享您的入住体验。很遗憾的看到体验没能达到您预期的要求，对于早餐我们酒店大床是包含双早的，可能是员工的疏忽没能给您解释清楚，我们今后一定加强对员工的培训，提升他们的业务能力给您带来的不便我们深感抱歉。空调的问题我们已经向客房部反馈解决了。希望您下次再次选择无锡城中皇冠假日酒店看到我们的改变。

Dear honoured guest: Greetings from Crowne Plaza Wuxi City Center！ Thank you very much for staying with us and posting a favourable review about your experience at our hotel. We are glad to read that you are satisfied with our service and throughly enjoyed your stay. we look very much forward to welcome you again, and remain with very best regards.

ear honoured guest: Greetings from Crowne Plaza Wuxi City Center！ Thank you very much for staying with us and posting a favourable review about your experience at our hotel. We are glad to read that you are satisfied with our service and throughly enjoyed your stay. we look very much forward to welcome you again, and remain with very best regards.

尊敬的贵宾，感谢您入住选择无锡城中皇冠假日酒店并给予我们的五分好评，您的满意是对我们工作的最大动力，我们今后并会一如既往的坚持我们良好的服务质量，提供完善的硬质设施和舒适的入住环境来期待您的再次光临！

尊敬的贵宾，感谢您选择入住无锡城中皇冠假日酒店，并和我们分享您的入住体验。您的反馈意见对我们十分宝贵，酒店管理团队正对此进行认真回顾及总结。今后我们丰富早餐的品种以及口味，对于房间设施我们也会进一步的优化和改进。真诚的期待您的再次光临！

Dear Jason, Thank you so much for staying with us recently and sharing your experience. Your comments mean a lot to us so we can improve and better ourselves. Upon your next stay, a room on higher floor and further to the elevator will be provided so that a more quiet environment could be guaranteed. For the hotel maintenance, as we have been serving since 2007, some decorations might be dated. However, we are keeping updating the facilities and equipment to serve you well. I sincerely hope that my team and I can have another opportunity to welcome you back and show you that your comments have been heard and act upon. Best regards, Kempinski Hotel Wuxi Management Team

尊敬的客人，感谢您下榻无锡凯宾斯基饭店并分享您的入住体验。无锡凯宾斯基饭店是无锡首家五星级国际品牌酒店，以其奢华的品质，高质量的服务，一直深受无锡本地和国内外宾客的喜爱。开业十年来，酒店管理层也正致力于酒店相关陈旧设施设备的逐步改善，感谢您的宝贵意见，真诚期待您的再次光临！——公共关系经理

Dear guest, Thank you for staying at Kempinski Hotel Wuxi. Thank you for your compliment on our hotel. As the famous hotel with the longest history, Kempinski always sticks to offer first-class service for every guest. Your compliment is crucial to help us get improved. Thank you for your feedback. We sincerely hope that you will stay with us next time! Public Relations Manager

尊敬的宾客，感谢您下榻无锡凯宾斯基饭店并分享您的入住体验。无锡凯宾斯基饭店座落于太湖之滨，是无锡首家五星级国际品牌酒店，以其奢华的品质，高质量的服务，开业十年来，深受无锡本地和国内外宾客的喜爱。酒店地理位置优越，毗邻太湖广场和京杭大运河，信步可达茂业购物中心、图书馆和博物馆，毗邻中山路、崇安寺、南长街以及各大名胜景点。随着凯宾斯基品牌的入驻，慕尼黑最具特色的啤酒餐厅——普拉那啤酒坊也同时入驻无锡，内饰设计全部采用传统的巴伐利亚风格，提供最正宗的普拉那自酿鲜啤，最纯正的巴伐利亚美食菜肴，现场菲律宾乐队驻场表演，真真切切地让客人仿佛置身于德国。诚邀您的再次到来，感受更优质的服务。——公共关系经理

Dear guest, Thank you for staying at Kempinski Hotel Wuxi. Thank you for your compliment on our hotel. As the famous hotel with the longest history, Kempinski always sticks to offer first-class service for every guest. Your compliment is crucial to help us get improved. Thank you for your feedback. We sincerely hope that you will stay with us next time! Public Relations Manager

Dear guest, Thank you for staying at Kempinski Hotel Wuxi. Thank you for your compliment on our hotel. As the famous hotel with the longest history, Kempinski always sticks to offer first-class service for every guest. Your compliment is crucial to help us get improved. Thank you for your feedback. We sincerely hope that you will stay with us next time! Public Relations Manager

Dear guest, Thank you for staying at Kempinski Hotel Wuxi. Your comments are crucial to help us get improved. Thank you for your feedback. We sincerely hope that you will stay with us next time! Public Relations Manager

尊敬的宾客，您好！感谢您下榻无锡凯宾斯基饭店，并在此有一次愉快的入住经历。无锡凯宾斯基饭店座落于太湖之滨，太湖广场和京杭大运河美不胜收的风光尽览眼底。地理位置绝佳，信步可达茂业购物中心、图书馆和博物馆，毗邻中山路、崇安寺、南长街以及各大名胜景点。作为欧洲历史悠久的酒店品牌，凯宾斯基始终致力于为每一位宾客提供最优质的产品，周到的服务，感谢您对酒店员工服务的认可，同时对早餐和游泳池的称赞，您的认可是我们不断进步的动力。再次感谢您选择无锡凯宾斯基饭店，酒店全体员工真诚期待您的再次光临！——公共关系经理

尊敬的宾客，您好！ 感谢您下榻无锡凯宾斯基饭店。没有给您带来完美的入住体验我们深感歉意，管理层也非常重视，我们已经安排员工对地下车库进行清洗，加强监管和改善垃圾房，给您带来的不便再次深感遗憾。我们有信心在您下次入住时可以看到我们的进步，酒店全体员工真诚期待您的再次光临！ 公共关系经理

Dear Dejun Greetings from Wuxi and thank you very much for staying with us during your recent travels. We are happy to see your compliment on our hotel staff and room, and we feel awfully sorry for the inconvenience caused, your comments are crucial to help us get improved, we are taking actions to improve the carport immediately, thank you for your feedback. We sincerely hope that you will stay with us next time! Public Relations Manager

尊敬的客人，感谢您下塌无锡凯宾斯基饭店。感谢您对无锡凯宾斯基饭店一如既往的支持，您的认可是对我们最大的鼓励，我们将继续保持并不断进步。真诚期待您的再次光临！ ——公共关系经理

Dear guest, Thank you for staying at Kempinski Hotel Wuxi. Your comments are crucial to help us get improved. Thank you for your feedback. We sincerely hope that you will stay with us next time! Public Relations Manager

Dear guest, Thank you for staying at Kempinski Hotel Wuxi. Thank you for your compliment on our hotel. As the famous hotel with the longest history, Kempinski always sticks to offer first-class service for every guest. Your compliment is crucial to help us get improved. Thank you for your feedback. We sincerely hope that you will stay with us next time! Public Relations Manager

尊敬的客人： 感谢您下榻无锡凯宾斯基饭店并分享您的入住体验。无锡凯宾斯基饭店座落于太湖之滨，太湖广场和京杭大运河美不胜收的风光尽览眼底。地理位置绝佳，信步可达茂业购物中心、图书馆和博物馆，毗邻中山路、崇安寺、南长街以及各大名胜景点。我们也很高兴看到您对酒店房间、服务和早餐的称赞，您的认可是对我们工作对大的鼓励，我们将继续保持并不断进步，真诚期待您的再次光临！ ——公共关系经理

Dear guest, Thank you for staying at Kempinski Hotel Wuxi. Thank you for your compliment on our hotel. As the famous hotel with the longest history, Kempinski always sticks to offer first-class service for every guest. Your compliment is crucial to help us get improved. Thank you for your feedback. We sincerely hope that you will stay with us next time! Public Relations Manager

Dear guest, Thank you for staying at Kempinski Hotel Wuxi. Thank you for your compliment on our hotel. As the famous hotel with the longest history, Kempinski always sticks to offer first-class service for every guest. Your compliment is crucial to help us get improved. Thank you for your feedback. We sincerely hope that you will stay with us next time! Public Relations Manager

Dear guest, Thank you for staying at Kempinski Hotel Wuxi. Thank you for your compliment on our hotel. As the famous hotel with the longest history, Kempinski always sticks to offer first-class service for every guest. Your compliment is crucial to help us get improved. Thank you for your feedback. We sincerely hope that you will stay with us next time! Public Relations Manager

Dear guest, Thank you for staying at Kempinski Hotel Wuxi. Your comments are crucial to help us get our food improved. Thank you for your feedback. We sincerely hope that you will stay with us next time! Public Relations Manager

尊敬的宾客： 感谢您下榻无锡凯宾斯基饭店并分享您的入住体验。无锡凯宾斯基饭店座落于太湖之滨，太湖广场和京杭大运河美不胜收的风光尽览眼底。再次感谢你对无锡凯宾斯基饭店的喜欢，酒店全体员工真诚期待您的再次光临！ ——公共关系经理

尊敬的宾客： 感谢您下榻无锡凯宾斯基饭店并分享您的入住体验。对于在高入住率期间未能给您带来完美的入住体验我们深感歉意，同时感谢您的宝贵意见让我们更加直接了解酒店管理过程中的欠缺和不足，我们将认真关注和培训酒店一线员工的服务意识和服务标准，我们有信心在您下次下榻时可以看到我们的进步，酒店全体员工真诚期待您的光临！ 公共关系经理

Dear guest, Thank you for staying at Kempinski Hotel Wuxi. Thank you for your compliment on our hotel. As the famous hotel with the longest history, Kempinski always sticks to offer first-class service for every guest. Your compliment is crucial to help us get improved. Thank you for your feedback. We sincerely hope that you will stay with us next time! Public Relations Manager