일광욕 테라스

스머글러스 코브 비치 리조트 & 호텔 여행 후기

3 out of 5
스머글러스 코브 비치 리조트 & 호텔
13 Wasa Wasa Road, Nadi Bay, Nadi

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 927개 이용 후기 중 245개" "
평점 8 - 좋아요. 927개 이용 후기 중 365개" "
평점 6 - 괜찮아요. 927개 이용 후기 중 190개" "
평점 4 - 별로예요. 927개 이용 후기 중 79개" "
평점 2 - 너무 별로예요. 927개 이용 후기 중 48개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

SUNGWOOK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함

4/10 - 별로예요

YOUNGJUN

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
dirty room, rude staff nightmare...
2017년 10월에 2박 숙박함
Bula Kim, Thank you for your feedback which has been shared with all management and staff. Whilst your booking was last minute and we allocated the only available room on the day, this is no excuse for the staff attitude. I can assure you that our rooms are thoroughly cleaned daily and that we would not have offered you a sub-standard room. Nevertheless, we apologise for the negative experience you encountered and hope you enjoyed the remainder of your time in Fiji. Vinaka from team Smugglers Cove

10/10 - 훌륭해요

Anonymous

좋아요: 청결 상태, 직원 및 서비스
너무 저렴하여 떠나기전에 두려움도 있었지만 막상 도착해보니
너무 저렴하여 떠나기전에 두려움도 있었지만 막상 도착해보니 화장실, 샤워실, 침대, 식당 모두모두 너무 깨끗하여서 놀랐어요. 돈벌어온 느낌입니다

8/10 - 좋아요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were without fail kind and helpful; I loved them. The room was decently equipped and sparkling clean, and the air conditioning worked well, which was essential in 33 degree heat. The restaurant was better for dinner than for breakfast, not gourmet food but adequate, and decent value, I thought. The hotel is beachfront and there are about eight loungers on the seawall platform above the beach. Plenty of seating in the pool/outdoor restaurant area; enough shade most of the day. The beach and water are clean and the view is nice. It's not the white-sand coral beach you might think of with Fiji, but it's a scenic bay, good for walking when the weather is cool, and good sunset views. There are a few other resort/hotel/BnB facilities along Wailoaloa Beach, but it wasn't crowded when I was there. They have a few sit-on-top kayaks for guest use too. Pool is small but pristine. My only real issue is that the location, while convenient to the airport and right on the beach, isn't convenient to much else. There's a currency exchange where the clerk will try and sell you a massage for "local rate," a truly terrible coffee/food stand across the street, and an okay cafe and convenience store a long block away. To get to snorkel trips and other attractions, or even to the Nadi Town, it's a long taxi or bus ride (no aircon in buses but cheap). Overall a comfortable, welcoming place for budget to mid-range travel. Would stay for in and out of airport, then get out of Nadi!
2024년 3월에 4박 숙박함

4/10 - 별로예요

John

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tiny room, loud people in adjoining rooms, dingy common areas. Decent as an overnight crash pad, but I wouldn’t stay for any other reason.
2024년 2월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 2월 19일
We're sorry your stay with us was not all that great. It was fortunate though that you managed to get a great discount on our newly refurnished Standard Room for your 1 night stay.Vinaka from team Smugglers Cove Resort Fiji.

10/10 - 훌륭해요

Ella

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So nice and friendly thank you
2024년 2월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 2월 19일
Vinaka Ella. We're glad your stay was great and met with your expectations. See you again soon!Vinaka from team Smugglers Cove Resort Fiji!

8/10 - 좋아요

Deanne

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Mohini

2024년 1월에 1박 숙박함

8/10 - 좋아요

LISA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Smugglers cove itself was really nice, however, the food was quite pricey and not really good. We had scrambled eggs for breakfast and it was soaked in oil, could not taste the flavor of the eggs, egg and bacon roll, again was soaked in oil, club sandwich was soggy, again with oil, fish and chips were tasteless, watermelon juice tasted like water. The staff were very friendly but unfortunately we chose to dine elsewhere for breakfast and dinner, generally had lunch on the run. The room was really nice clean.
2024년 1월에 6박 숙박함
답변 제공: SmugOps 님, 2024년 1월 29일
Bula vinaka Lisa and partyThank you for taking the time to review our property and providing feedback in regards to ur food offering. We're sad that our meal offerings were not to your expectations. And will be sure to share this feedback with our chefs for improvement purposes.Thank you again for staying with us and we hope you will return in the future to sample our improved meal offerings.Vinaka from management and staff.

8/10 - 좋아요

Elisabeth

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Directly at the beach which is very nice. The staff is very friendly and helpful. The restaurant and bar are nice as well and there are many life music events every week. Moreover, there are a couple of nice restaurants in the proximity giving some additional options.

6/10 - 괜찮아요

Arent L

연인과의 여행
A little dated and the madras was terrible.
2024년 1월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 1월 29일
Bula Arent and thank you for taking the time to review our property. Kindly note the property has had some refurbishment works in our rooms and Public areas. We're apologetic that you did not find our bedding to your comfort and will be sure to pass this onto our manegement for action.Vinaka from management and staff of Smugglers Cove Resort, Nadi.

10/10 - 훌륭해요

Silipa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great for families
2024년 1월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 1월 29일
Vinaka SIlipa for taking the time to post a review of your recent stay. We look forward to your return in the near future.Vinaka from the management and staff of Smugglers Cove Resort, Nadi.

8/10 - 좋아요

Zoe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: SmugOps 님, 2024년 1월 29일
Thank you for taking the time to rate your recent stay with us Zoe.We hope to see you again in the near future.Vinaka from management & staff of Smugglers Cove Resort, Nadi.

8/10 - 좋아요

Lorita

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Henry

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Alivereti

좋아요: 청결 상태, 편의 시설/서비스
Friendly staff
2024년 1월에 2박 숙박함

8/10 - 좋아요

Rodolfo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is right on the beach, although not one of the best beaches in Fiji but it's still nice close access to a beach. The staff are incredibly warm and welcoming and access to restaurant and convenience store was also a plus. The property itself could use some TLC but the overall stay was still great. Would recommend.
2024년 1월에 3박 숙박함

8/10 - 좋아요

Rodolfo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is a little beat up and could use some TLC but the staff was amazing, very friendly and accommodating. Also the restaurants available were good and there's a convenience store located within walking distance. Overall great stay and would book again!
2024년 1월에 1박 숙박함

8/10 - 좋아요

Vaiola

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and affordable, you get what you pay for. The staff were exceptional - excellent customer service. Location is accessible and they will accommodate to your needs such as airport transfers, transport to port denarau etc

10/10 - 훌륭해요

Sushil

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Sherin

2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Radhika

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The washroom needs general cleaning plus the old used soap was on the counter top. Room the tabletop had dust
2023년 12월에 1박 숙박함

8/10 - 좋아요

Minami

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good for a short stay

6/10 - 괜찮아요

Ben

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스
Over priced for the room. Looking out in the alley.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone working here went out of their way to provide great customer service.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
loved it
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jahkaya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the airport, very helpful receptionist, will definitely be coming back to stay longer next time.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

George 님, New Westminster

가족 여행
Our room was extremely small and claustrophobic for the price paid receptionist was not very pleasant when asked for a better Not a safe area as our party did have her passport and money stolen from a man hiding g in the bushes
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Michael Norman 님, midale

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was perfect. Right on the beach.
2023년 11월에 12박 숙박함

6/10 - 괜찮아요

Marie

좋아요: 직원 및 서비스
Right on the beach, beds were quite confortable and staff was great. Rooms are dated, but confortable. Hot water took at least 15 minutes and the laundry facilities are no longer available. Staff were freindly and very helpful with tours taxis ext. Dining was good and not too expensive, live entertainment included some nights.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Teresa

Very friendly staff
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Teresa

The back yard
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were excellent. Food was well below average and expensive
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Kamlesh

2023년 10월에 1박 숙박함

8/10 - 좋아요

harbhajan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay directly on the beach, lovely staff service.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Leann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were all very helpful, room was on the small size but worked well for one night. Bed was comfortable and we enjoyed having a balcony. We had lunch and dinner at the restaurant and both were very good.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Pingping

좋아요: 직원 및 서비스
2023년 10월에 2박 숙박함

8/10 - 좋아요

Lawson Obadele

연인과의 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location
2023년 9월에 11박 숙박함

6/10 - 괜찮아요

Rakesh

연인과의 여행
Had a good view of the ocean
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Jurdy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Zènith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff from the moment we arrived. It is definitely Fiji time when waiting for food from the restaurant but good food. Loved the live music and beach view from the room.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Kaori

좋아요: 청결 상태
Friendly
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

lisa

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean bed, friendly staff, easy checkin and checkout. Great choice for a stay on Wailoaloa Beach!
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Michael

2023년 9월에 5박 숙박함

10/10 - 훌륭해요

Elvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

6/10 - 괜찮아요

Sandra

좋아요: 직원 및 서비스
We stayed one night here before flying home. Things were adequate for what we wanted.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Patricia

2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Kaylene

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: SmugOps 님, 2023년 11월 6일
Many thanks for your review Kaylene. We're glad your stay was up to your expectation and that our staff ensured your comfort whie on property.We look forward to your future stay with us.Vinaka from team Smugglers Cove Fiji.

8/10 - 좋아요

Alfred Matia Tufuga

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food can be a bit overpriced for the portion sizes. Some staff were kind and others not really. But I enjoyed the view outside and the rooms are well maintained. The night performances are also great to watch!
2023년 8월에 4박 숙박함
답변 제공: SmugMgr 님, 2023년 9월 7일
Bula and thank you Alfred for your candid review. We strive to provide consistent unbiased service across the board and I'm sad that we failed in some aspects during your stay.Rest assured we will continue wiht our staff training to ensure we lift our standards in this area.Thank you again for staying with us and for your review.Vinaka from team Smugglers Cove Resort.

8/10 - 좋아요

Barry 님, Hibiscus Coast

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to everything
2023년 9월에 1박 숙박함
답변 제공: SmugOps 님, 2023년 9월 3일
Thank you for taking the time to review us Barry.We're happy you had a great time with us and look forward to your next visit.Vinaka from team Smugglers Cove Resort Fiji