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라 퀸타 인 & 스위트 바이 윈덤 세코커스-메도우랜즈 여행 후기

3 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1404개 이용 후기 중 426개" "
평점 8 - 좋아요. 1404개 이용 후기 중 367개" "
평점 6 - 괜찮아요. 1404개 이용 후기 중 253개" "
평점 4 - 별로예요. 1404개 이용 후기 중 185개" "
평점 2 - 너무 별로예요. 1404개 이용 후기 중 173개" "

6.8/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

Jahna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Crystal

Very dirty
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ely

별로예요: 청결 상태
2024년 4월에 2박 숙박함

8/10 - 좋아요

Julie D

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The bus to go to NYC is directly across the street.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Rubén Darío

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

patty

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a dirty crumbling mess. Chunks of concrete fallen off the front, moldy bath/shower, laughable ‘business center’- a tiny table with an old computer and printer. The door next to our room was cracked in half, as if someone tried to break in. We wanted to go to the pool but it was rented out to a kids’ swim class and closed to guests.
2024년 4월에 1박 숙박함
답변 제공: Robert 님, 2024년 4월 24일
Dear Patty,Thank you for taking the time to share your feedback with us. We deeply apologize for the experience you had during your stay. Your comments are very concerning to us as we strive to provide a clean, comfortable, and safe environment for all our guests.We are addressing the issues you mentioned with our maintenance and housekeeping teams to ensure immediate action is taken to rectify these issues. Your feedback regarding the business center, door, and pool situation is invaluable, and we will use it to make necessary improvements.Please know that this is not the standard of service we aim to provide, and we appreciate your patience as we work to make things right. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,Robert

8/10 - 좋아요

Baozhu

별로예요: 청결 상태, 숙박 시설 상태 및 시설
towels bedsheet were dirty
2024년 4월에 1박 숙박함

4/10 - 별로예요

Mercadez

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Tatiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 19일
Thank you for taking the time to share your feedback with us.

6/10 - 괜찮아요

Mardeliz

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
I liked that is specious but I didn't like that the bathroom wasn't clean enough and the white towels looked gray you can tell that they are very old and there are no towels at the pool.
2024년 4월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 17일
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the near future.

2/10 - 너무 별로예요

Shatuan

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room key never worked the entire stay sink.and tub stay clogged the entire stay when we first qent to check in no one was at the desk for 20 min. I wont be going back worse hotel experience ever
2024년 4월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 17일
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations.

8/10 - 좋아요

Gina

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
La bañera necesita más limpieza y las sábanas deben estar más limpias.
2024년 4월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 17일
Thank you for taking the time to share your feedback with us.

10/10 - 훌륭해요

Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the hotel was clean and that the staff was very friendly. Only thing that I had a problem with is that I love getting into the pool and every time the pool was either in use for an outside swim training or it was full with kids, even during the school season.
2024년 4월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your experience with us, I am happy to hear you enjoyed your stay with us; We hope to welcome you back in the near future.

2/10 - 너무 별로예요

Mahmoud

가족 여행
별로예요: 편의 시설/서비스
The place is so dirty and old
2024년 4월에 1박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

10/10 - 훌륭해요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
LaQuinta has been our go-to hotel for years but we haven’t traveled much since Covid but it was still great! The young lady that checked us in was very pleasant and asked if we would mind staying in a certain room because some people have superstitions about certain room numbers. That was nice of her to ask although we didn’t care. The view from that room as amazing too! We always recommend LaQuinta and will definitely stay here again in the future.
2024년 4월에 1박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your experience with us, I am happy to hear you enjoyed your stay with us; We hope to welcome you back in the near future.

10/10 - 훌륭해요

Tamiko 님, ROCHESTER

좋아요: 직원 및 서비스
There was dirt and hair in both the toilet and shower. The telephone didn't work or have a dial tone.
2024년 4월에 1박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

8/10 - 좋아요

Navpreet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 5박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your experience with us.

8/10 - 좋아요

Hassan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
its ok
2024년 4월에 1박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your experience with us.

10/10 - 훌륭해요

Annie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proche des services et transport accessible pour la ville de New York
2024년 4월에 4박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your experience with us.

4/10 - 별로예요

OhKyu

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is old and not maintained very well. For example, the bathtub has cracks, toilet handle was broken, etc.
2024년 4월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy buenos
2024년 4월에 3박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your experience with us.

6/10 - 괜찮아요

Sandra

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hôtel bien situé pour le transport en commun . Salle de bain salle et aucun service au chambre durant le séjour . Bon petit déjeuner et check in rapide et courtois .Mauvaise odeur ds les corridors
2024년 4월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

8/10 - 좋아요

Luc

2024년 4월에 3박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your experience with us.

8/10 - 좋아요

Nihar Atulkumar

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its okay. Easily accessible to the new york city via bus.
2024년 4월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your experience with us, I am happy to hear you enjoyed your stay with us; We hope to welcome you back in the near future.

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Beautiful viewing
2024년 4월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 17일
Thank you for taking the time to share your feedback with us, we are happy to hear you enjoyed your stay with us. We hope to welcome you back in the near future.

10/10 - 훌륭해요

Manianga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your experience with us.

10/10 - 훌륭해요

Polly

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property was older but very clean! Breakfast was good! Very good location!Bus right across road! Shopping was within walking distance! Uber within minutes! Pretty quiet! Would recommend!
2024년 4월에 3박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your experience with us, I am happy to hear you enjoyed your stay with us; We hope to welcome you back in the near future.

2/10 - 너무 별로예요

Watson

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Did not like the hotel. It is very old. Bathtubs had rust.
2024년 4월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

10/10 - 훌륭해요

sophorn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a bit noisy because of the highway nearby but in general it was a good place to stay. The room was big and the breakfast was good.
2024년 4월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your experience with us, I am happy to hear you enjoyed your stay with us; We hope to welcome you back in the near future.

10/10 - 훌륭해요

KEMIE L

2024년 4월에 1박 숙박함

4/10 - 별로예요

Rachel

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
They said they don’t clean the room for “environmental purposes” which I understand not providing clean sheets and towels everyday … but they didn’t even come to make the bed, or take the trash. Almost every time we needed to enter our room we needed to go back down to the front desk because our key cards weren’t working. They also didn’t ask for any identification or verification when getting new cards which seems like a bit of a security issue. Their daily breakfast however was good, they had decent variety and kept it stocked throughout the service. Having the bus stop right across from the hotel was very convenient.
2024년 3월에 4박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future.

10/10 - 훌륭해요

Vonnetta

2024년 4월에 1박 숙박함

4/10 - 별로예요

Bianca

연인과의 여행, 아이를 동반한 가족 여행
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 4일
Thank you for taking the time to share your experience with us.

10/10 - 훌륭해요

Josephine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is great. Have been here twice now and it's a go to. Great waffles during the complimentary breakfast! Comfy bed & overall very nice rooms. Bathrooms could use some updating but not bad at all.
2024년 3월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 3일
Thank you for taking the time to share your experience with us, We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was amazing
2024년 3월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 3일
Thank you for taking the time to share your experience with us, We are happy to hear you enjoyed your stay with us. We look forward to welcoming you back in the near future.

6/10 - 괜찮아요

Leeanna

2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Ashley 님, Akron

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This property's rooms are seriously outdated especially for the prices they charge nightly
2024년 3월에 3박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 2일
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future

8/10 - 좋아요

Andrei

2024년 3월에 4박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 19일
Thank you for taking the time to share your feedback with us.

4/10 - 별로예요

Bisrat

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Old rooms, could tell poor wall replacements, bathroom sink area needs to be caulked. Ice machines broken on all floors, had to go to front desk. Bed comforter/duvet dirty. Room fridge wasn't working, microwave was super cheap and didn't heat properly.
2024년 3월에 1박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 2일
Thank you for taking the time to share your response with us, I am saddened to hear you did not find your stay with us pleasant, We would like to apologize for any inconvenience you may have experienced, We hope to welcome you back with a better and brighter stay in the near future

8/10 - 좋아요

Catrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Location Location Location. It's next to everything, restaurants and Mill Creek Mall. 3-5 min ride from American Dream. Hotel serves breakfast daily (Free). Pool area nice. My suite room was nice for the price and traveling with 2 kids we had space.
2024년 3월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 2일
Thank you for taking the time to share your experience with us. We are happy to hear you enjoyed your stay and hope to welcome you back in the near future.

6/10 - 괜찮아요

Christine

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I stayed at this hotel 2 years ago while visiting the city, the condition of the property has gone down hill. When you first walk in the lobby has a smell, rooms have not been updated and their were stains on our bedding and the pull out couch. The staff was very polite, breakfast was decent. Maybe new owners?
2024년 3월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 3월 28일
Thank you for taking the time to share your response with us, We are saddened to hear you did not enjoy your stay. We hope you will consider staying with us again in the future for a better and brighter stay.

10/10 - 훌륭해요

Brandy 님, York

단체 여행, 아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Great service
2024년 3월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 3월 28일
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10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 3월 28일
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6/10 - 괜찮아요

Alison

2024년 3월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 4월 15일
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4/10 - 별로예요

Amber

2024년 3월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 3월 28일
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8/10 - 좋아요

Sandro 님, Florianópolis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 3월 28일
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10/10 - 훌륭해요

Eloisa

2024년 3월에 1박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 3월 28일
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6/10 - 괜찮아요

Al

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We were there for 4 nights with 3 families (6 Adult and 6 kids). One of the adults was in a wheelchair and required a roll-in shower. We specifically choose this hotel as it indicates 2 Queen beds with roll-in shower. Before booking the room we had called to verify the room with 2 Queen roll-in shower was available. The staff had confirmed that it was available. On the day we checked in, the 2 queen bed accessible roll-in shower room was not available. The front staff apologized then switched the room. Got another room, and it was a 2 queen bed with accessible TUB. Unfortunately, this would not work as it had to be a roll-in shower. The front staff then gave us 3 room keys to choose which accessible room we wanted. We ended up with a king bed and roll-in shower. Staff also put in a roll in bed for the kids. NOTE: Front staff was excellent and handle the situation as best as they could. Management needs to update the website and booking system to not advertise rooms that are not available. We complained with management and said that the accessible room would be refunded one day which was done. But they had charged the other family with an extra day. We complained again. Management said that they would refund it and it would take 4-5 business day. We have not seen the refund go through. Location: Great location, close to American Dream mall. NJ 320 Bus stop is right infront and only 20mins to Times Square Hotel furniture/faucet needs updating/deep clean
2024년 3월에 4박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 3월 28일
Thank you for taking the time to share your response with us, We are saddened to hear you did not enjoy your stay. We hope you will consider staying with us again in the future for a better and brighter stay.

10/10 - 훌륭해요

Mariana

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really liked the location. The bus to go to New York is in front of the hotel, across the street. The return stop is next to the hotel. I really liked it
2024년 3월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 3월 28일
Thank you for taking the time to share your experience with us, We are happy to know you enjoyed your stay. We hope to welcome you back in the near future.

6/10 - 괜찮아요

Leidy

좋아요: 직원 및 서비스
En mi cuarto habían hormigas .
2024년 3월에 2박 숙박함
답변 제공: La Quinta Inn & Suites 님, 2024년 3월 28일
Thank you for taking the time to share your response with us. We would like to apologize for any inconvenience you may have experienced while staying with us.