Good Day Carole, Super thanks for your rating , we appreciate it. We have taken note re the lounge chairs and will certainly look into this

Good Day Charles, Thank you for taking the time out to share your rating with us.Super appreciate.RegardsTarisha

Good Day Jeffery,Super thanks for this amazing rating! Happy Dance RegardsTarisha

Good Evening Laura Super thanks for sharing your rating with us. We are elated you were satisfied with your stay with us.Wishing you a great evening RegardsTarisha

Good Day Lisa, Super thanks for the excellent rating!!RegardsTarisha

Good Day Hermina, Many thanks for your time is sharing your rating with us.Super appreciative.RegardsTarisha

Good Day Hayley, Super thanks for sharing your review with us. We are elated to hear of our areas of excellence and have taken note of the areas of opportunities. Referencing the airport transfer - we will look into this to decipher what may have gone wrong there. Cruise season, we work hard to co-exist, some persons appreciate the sightings, and others do not.The team remains committed to providing exceptional experiences at every opportunity.RegardsTarisha

Fantastic rating! Many thanksRegardsTarisha

Good Day Sally, Many thanks for your fantastic rating! We will continue to work hard to ensure all out guest are happy.RegardsTarisha

Good Day Ellora,Many thanks for our fabulous rating RegardsTarisha

Good Day Dereck,Super thanks for your time in sharing your review and comments. We appreciate and wish continued pleasant stay.RegardsTarish

Good Day Lumed,Many thanks for this fantastic review, we have shared it with the entire team which serves as a motivation for us all.Wishing a blessed day RegardsTarisha

Good Morning, Many thanks for your time in giving us this great rating.Wishing you a good day RegardsTarisha

Good Day Olga, Many thanks for your fantastic rating. We appreciate it very muchRegardsTarisha

Good Day Marvin, Many thanks for your email and awesome review. We are super excited that you were happy.RegardsTarisha

Good Day Juan,Many thanks for taking the time out to share your feedback with us. Is serves as a motivation to us all to get working hard. We are sorry that the elevator was down during your stay. RegardsTarisha

Hello Jean,Super happy to receive your review! We are humbled that you were pleased. Can't wait for you to return.RegardsTarisha

Good Day Dalia, Super thanks for your awesome rating!! You have made our day! This goes a long way in motivating us to keep up our hard work!Wishing you a fantastic day!RegardsTarisha

Happy Sunday Chester!Hope all is well.Many thanks for taking the time out to provide us with your rating. The entire team will continue to work hard to provide exceptional service.RegardsTarisha

Good Day Katherine,Super thanks for taking the time out to share your review with us and we are elated you loved the property. We are sorry regarding the inconveniences caused due to the water leak

Good day Gabriela,Thank you kindly for taking the time out to rate us. Can you share where your expectations were not met so we can work on it please?Many thanks in advance RegardsTarisha

Good Day Clemence,Many thanks for taking the time out to share your great review with us. We do hope we will have the opportunity to serve you again.Regards Tarisha

Good Day Oricel,Thank you for this suggestion. It will be added for discussion in the future.RegardsTarisha

Good Morning Oricel,Many thanks for feedback, it will go a long way on our planning and packages. RegardsTarisha

Good Day Mr Ramiz.Super thanks for taking the time out to share your feedback with us. We will be working on enhancing the original part of the hotel soon.RegardsTarisha

Good Day Carol, Thank you for your time to share your review with us. Its shows we have some areas to work on and we are committed to doing so.We do hope we will have the opportunity to serve you in the future.RegardsTarisha

Good Day Peter,Many thanks for taking the time out to sharing your amazing rating with us. We will use it at motivation to keep on working.RegardsTarisha

Good Day David, Super thanks for your amazing rating RegardsTarisha

Good Morning Jeremie,Super thanks for your fantastic review and we hope we will have the opportunity to serve you in the future.RegardsTarisha

Good Afternoon,We are very sorry that we were not able to meet your expectation. In order to identify all areas for improvement, do you mind elaborating on the "terrible service" comment please.Re "no sand beach" this is located approximately 20 minutes' drive away from the hotel- It's a beautiful beach called Mero.Once again we are very sorry for your experience and will await to hear back from you with the specific areas, so we can put things in place for improvement.RegardsTarisha

Good Day Nikeisha, Super thanks for taking your time out to share this fantastic review.Appreciate and wishing you a great day RegardsTarisha

Good Day Jenny,Many thanks for your great rating, it serves as motivation for us all.Looking forward to serving you again in the future.RegardsTarisha

Good Morning Christine, It brings us much joy to receive your 5 out of 5 review. Many thanks for taking the time out to share with us.Wish you a happy new year RegardsTarisha

Good Day Jennifer, Many thanks for your time in offering the review, we will do our best to improve.RegardsTarisha

Good Day Jumoke,Super thanks for taking the time out to share your feedback with us. I remember meeting you outside of the room when you were speaking to the security host. Myself along with my colleague who works in accounting assisted with the room change. I do hope you had the opportunity to visit the Indian river before departing.Please allow me to apologize for the inconvenience, we have since increased our staffing and conducted training with our restaurant teams and have rectified the a/c challenges. We do hope if the opportunity arises to visit again that you will give us another try as we have wrapped up our upgrades. Wishing you a great day RegardsTarisha RegardsTarisha

Good Day Peggy,Super thanks for your time in providing your rating.We continue to work hard to deliver an amazing product.RegardsTarisha

Good Day Falone,Many thanks for taking the time out to share your great rating.RegardsTarisha

Good Day Damian,Super thanks for sharing your feedback and thank you for staying with us.We will trace your room and follow up reference the water pressure.

Good Day Patsy,Many thanks for taking the time out to share your feedback with us. We note that we have improved in some areas and there are still areas we need to work on. The team is committed to improving. We are in final stages of refining the upgrades and hopefully will be perfect on your next visit to us. Our Sales team will look at the room descriptions online to ensure the accurate information is published.

Good Day Mark,Many thanks for taking the time out to share your review with us. We note our areas of opportunities, and the team is working on improving. We are currently undertaking constuction works which should be coming to end very soon and we have since rolled out new menus.We hope to have the opportunity to serve you in the future. RegardsTarisha

Good Day Charlene,Super thanks for taking the time out to share your feedback. The team has been working hard on renovations and is pleased to receive such encouraging feedback.Do continue to enjoy your stay.RegardsTarisha

Good day Greg,Thank you for taking the time out to share your feedback with us.We are currently working on signage to give a better feel of direction.Kind RegardsTarisha

Good Day David, Many thanks for your fantastic rating. We will continue to work hard to maintain.RegardsTarisha

Good Day Karl,Many thanks for taking the time out to share your feedback - we appreciate it very much as it helps us to identify our strengths and areas of improvement. We are working on expanding our menus and add on additional staff to assist with the growing demands. We do hope we will have the opportunity to serve you in the future. RegardsTarisha

Good Day Rajnesh,Many thanks for the rating.Do enjoy your stay

Good Day Christina, Many thanks for your kind words, trust that you are ok and we look forward to serving you in the future.Regards,Shaney

Good Day Gillian, Thank you for kindly providing us with your rating. We are deeply sorry that your expectations were not met and want to sincerely apologize..We continue to work on improving our services and to ensure we put measures in place to remedy such scenarios.Hope the experience did not hinder the overall stay.Looking forward to welcoming you in the future. Regards Shaney

Good Day Cheng,Hope all is well Many thanks for your review

Good Day Michele, Many thanks for your kind words, trust that you are ok and we look forward to serving you in the future.RegardsTarisha

Good Day Richard,Many thanks for taking time to share your review with us. We are happy you were pleased.RegardsTarisha