Dear Lisa,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON. We are happy that the room was provided with amenities that you like, however, we are sorry that there was no microwave available. In the future, please consider booking a deluxe or superior room to be provided with a microwave as well. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

Dear Terry,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are very happy to read that the staff was very friendly. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Dominiq,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON. We value you as our guest and welcome your 3/5 score. At Red Roof, we are happy to know that you made us your choice of stay. However, as it relates to your comment of the sheets, this will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Larry, Thank you for taking the time to tell us about your experience at the Red Roof Inn Lexington. I am sorry that your experience did not meet your expectations due to the quantity of the room not being to your liking and the possible lack of cleanliness. Please accept our sincerest apologies for the impact this had on your stay with us. In the future if you do require a room with a microwave and a refrigerator please consider exploring the other room types we have available with these amenities. Feedback from our guests is always welcome and your comments will be taken into consideration as our Red Roof team strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Shanterya,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON.Though you mentioned your stay was ok, there was hair everywhere. Our apologies for the uncleanliness mentioned. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Melinda,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON. I was happy to read your room was clean and comfortable and our staff was friendly and helpful. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Jennifer,Thank you for taking the time to tell us about your experience at the RED ROOF INN LEXINGTON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the burn holes on the covers, the smell of the chemicals used to clean the room and the other concerns you described. Your feedback will be taken into consideration as it is our aim to improve our hotel to enhance our guest experience. We take these issues seriously, and we will investigate and address these matters immediately. Additionally, we will use your feedback to ensure our staff is providing the level of service our guests deserve.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Very truly yours,AdraineRed Roof ManagementRediresponse Specialist

Dear Marion,We are sorry to hear your recent experience at the RED ROOF INN LEXINGTON did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns you mentioned in your review. We at Red Roof appreciate your business and truly value your feedback. Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear George, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON. I am happy to read that you found the check in process to be easy and that you found our staff to be friendly. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Asha, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON. It is great to see that you enjoyed your time here at our hotel. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Angela,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON. I am happy to read that you were pleased with the hotel staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Amber, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Sidney,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lexington. I am glad to read that you were pleased with our staff that checked you in. However. we're sorry to hear about the inconvenience caused by the noise from other guests on the balcony and other concerns you listed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Mary,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lexington. It's great to see that you enjoyed your stay, resulting in a 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Michael, Thank you for taking the time to tell us about your experience at the RED ROOF INN LEXINGTON. I am sorry that your experience was less than ideal due to the lack of a coffee maker in the room and the late coffee in the lobby. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope to provide a better experience in the future.Very truly yours, Red Roof Management

Dear Laura,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lexington. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 1/5 score. You indicated that you were unsatisfied with the service from the front desk staff who refuse the form of identification presented. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

Dear Dale,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Lexington. It is very rewarding to read that you had a great encounter with us and we really appreciate your kind comments about our clean and quiet room. You indicated that you were unsatisfied with no chair nor amenities in the room due to the room type reserved. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay. Sincerely, Chirell RediResponse Specialist

Dear Jeffrey,Thank you for taking the time to tell us about your experience at the RED ROOF INN LEXINGTON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had with our staff, the odor you described and the other issues which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Dear Mildred,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LEXINGTON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the affordable prices. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely, Red Roof Management

Dear Khimea,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON. I'm so glad we earned your 4/5 score. At Red Roof it's good to know that the staff was pleasant, check-in was easy and all the positives that you stated. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Chelsea,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Lexington. It's great to see that we received your 5/5 score due to our level of cleanliness and fresh smell. Red Roof aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear Crystal,I appreciate you sharing your feedback following your stay at the Red Roof Inn Lexington. Hearing that you encountered insects was saddening to read. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Alberyo,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Lexington. I'm sorry to hear that you had issues with the shower in your room. Red Roof apologize for such bad encounter. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Levi, Thank you for taking the time to share your feedback regarding your recent stay at our hotel Red Roof Inn Lexington. We are happy to hear that you enjoyed all aspects of your stay, prompting your 5/5 rating. I can't begin to express how much it means to our management and staff to hear from guests like you who had a great experience. We're glad you had a great time with us, and our Red Roof team look forward to serving you again.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Suzetta,Your comments and 1/5 score of our Red Roof Inn Lexington are disappointing to see. You indicated that you did not stay at our hotel and you were charged for the stay. Please note that our cancellation policy states that you must change or cancel your reservation by 6:00 PM local hotel time on your check-in date to avoid cancellation penalty of first night’s room and tax, or forfeiture of points used for the reservation. We appreciate your comments and you making us aware of your concerns.Thank you again. We wish you the best in your future travels.Sincerely,Red Roof Management

Hello Jennifer, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Marie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lexington and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Margreta. The staff and I at the Red Roof Inn Lexington, NC appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Thank you Earnest, for taking the time to write a review of your stay at the Red Roof Inn Lexington. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Regards,RedRoof Management

Hi Samuel,Thank you for taking the time to write a review of your stay at the Red Roof Inn Lexington. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Regards,RedRoof Management

Hi Tedd,Thank you for taking the time to write a review of your stay at the Red Roof Inn Lexington. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to read that you took liking to our staff. On your next stay at RedRoof should you have any issues while with us, please don't be shy to reach out to our front desk immediately. Thanks again and we hope you’ll visit us again on your next trip!Regards,RedRoof Management

Hi Rosie,Thank you for taking the time to write a review of your stay at the Red Roof Inn Lexington. Please accept our most sincere apologies for any inconvenience during your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Regards,RedRoof Management

Dear Gregory,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lexington. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our friendly and helpful staff. Positive guest comments, like yours, are always an encouragement to all of our staff as we strive to continually improve the quality of our services and provide our guests with all the comforts of home.Redroof appreciates your business and we look forward to seeing you under our roof soon, where we can continue to offer you a clean, comfortable stay at an affordable price.Sincerely,ChirellRediResponse Specialist

Dear Kim,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lexington. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean location, comfortable bed, upgraded rooms and helpful staff. Positive guest comments, like yours, are always an encouragement to all of our staff as we strive to continually improve the quality of our services and provide our guests with all the comforts of home.Redroof appreciates your business and we look forward to seeing you under our roof soon, where we can continue to offer you a clean, comfortable stay at an affordable price.Sincerely,ChirellRediResponse Specialist

Hello Gregory,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lexington and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Curtis. The staff and I at the Red Roof Inn Lexington appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

Dear Crystal,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lexington. It's disheartening to hear that on your stay this time around you encountered such poor housekeeping conditions. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please accept our sincerest apologies for the indicated unclean toilet, shower, and room.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Gregory, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lexington and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hi Jayeshkumar,Thank you for your kind words. It's great to hear that you found your stay very nice. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Lexington. We hope to see you again soon.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hi Thomas!Thank you for your review. I am thrilled to hear that our pet friendly policy and our cleanliness was to your liking. Here at Red Roof loves pets and yours was no exception.Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.We are eager to host you and fur-baby at our Red Roof Inn Lexington in your next travel plans. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Kristi, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

It was a disappointment to see you low scoring indicating a poor experience at the RED ROOF INN LEXINGTON. We sincerely apologize for the inconveniences faced. We at Red Roof, find guests feedback to be of huge importance so your comments will be used as encouragement to improve the quality of our services to enhance our guest experiences.Thank you again for sharing your concerns Zongwu.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Hi Bruce!Thank you for sharing your response. I am happy that we earned your 3/5 score. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Lexington. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Kenneth, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Lexington. It is so rewarding to read that you enjoyed the hassle free check in process you had. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that Red Roof value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price! Sincerely, Tianna Red Roof ManagementRediResponse Specialist

Hello Melissa,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Lexington appreciate your 8/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. It would be a pleasure to hear about what took place throughout your stay and how Red Roof can improve on our service, so please consider adding comments to your survey in the future.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Jesus, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Lexington. I sincerely apologize for the bedding situation, the key card and the other highlighted concerns that hindered your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. Nevertheless, it's good to read that everything else was fine throughout your stay. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Michel, Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Lexington. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. It's truly rewarding to read that you enjoyed staying at our location.Red Roof aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Kamilah, Thank you for taking the time to tell us about your stay at the Red Roof Inn Lexington. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the stained mattress and the uncleanliness of the wall. We strive to provide guests with all the comforts of home, so I am disappointed to hear that to hear we fell short with you. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

Hello Crystal, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Lexington. It is so disheartening to read that were unsatisfied with the uncleanliness of the shower, drain and that the towel rack was broken. We strive to provide guests with all the comforts of home, so I am disheartened to see we did meet your expectations this time around. I have shared your feedback with management to ensure that your concerns are addressed. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,TiannaRed Roof ManagementRediResponse Specialist