외관

힐튼 싱가포르 오차드 여행 후기

5 out of 5
힐튼 싱가포르 오차드
333 Orchard Road, Singapore

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 359개 이용 후기 중 227개" "
평점 8 - 좋아요. 359개 이용 후기 중 92개" "
평점 6 - 괜찮아요. 359개 이용 후기 중 19개" "
평점 4 - 별로예요. 359개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 359개 이용 후기 중 13개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

4/10 - 별로예요

YOUNKYOUNG

2023년 10월에 3박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2023년 12월 17일
Dear YounkyoungThank you for sharing your rating and feedback. We hope to welcome you back to Hilton Singapore Orchard again in the near future. Yours sincerelyLinda ReddyHotel Manager

10/10 - 훌륭해요

SUNGMIN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 9박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2023년 12월 8일
Dear Sungmin,Thank you for sharing your review and perfect rating of Hilton Singapore Orchard. We are happy to hear that you enjoyed your stay with us. All of us look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely, Linda ReddyHotel Manager

8/10 - 좋아요

Woongkil

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean.
2023년 10월에 4박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2023년 11월 1일
Dear Woongkil,Thank you for taking the time to review your recent stay in Hilton Singapore Orchard and for giving us positive scores. We are delighted to hear that you had an enjoyable stay with us. My team and I look forward to welcoming you back for more memorable experiences on your next visit at Hilton Singapore Orchard. Yours sincerely,Linda ReddyHotel Manager

2/10 - 너무 별로예요

JaeKwan

2023년 10월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2023년 10월 13일
Dear JaeKwan,Thank you for sharing a review of your experience in Hilton Singapore Orchard. It is regretful that we did not meet your expectations.We would like to know more of your stay experience, please kindly get in touch with us and we will review your feedback with our team for their review and improvement. We truly hope that you will be willing to return to Hilton Singapore Orchard again so that we may have the opportunity to restore your faith in our service. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

DUKJUN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2023년 4월 17일
Dear DukjunThank you for taking the time to review your recent stay in Hilton Singapore Orchard and for giving us perfect scores. My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

HanSol 님, Yeongwol-gun

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
다양한 언어를 할 줄 아는 직원들계시고 무리한 부탁이 아닌 이상 대부분의 요청을 다 들어주셨어요
2023년 2월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2023년 2월 23일
Dear HanSolThank you for your review and perfect ratings of Hilton Singapore Orchard. We are delighted to learn that you had an enjoyable stay with us.My team and I look forward to welcoming you back again soon. Yours sincerely, Bobby ShankarHotel Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절한 직원
일찍 체크인을 하러가서 객실 준비되는데로 별도 문자 연락주신덕분에 주변을 먼저 둘러볼수 있었다. 감각적인 디자인의 객실과 부대시설이고, 마루 바닥이라 카펫보다 청결해보였다. 동쪽과 서쪽으로 객실이 있기때문에 잘 찾아가야하는 약간의 불편함빼고는 위치도 오차드로드 한복판이라 쇼핑엔 더할나위없이 좋은 곳이다
2022년 10월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2022년 12월 29일
Dear GuestThank you for taking the time to share a review of Hilton Singapore Orchard. We are delighted to learn that you enjoyed your stay and our convenient messaging system. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely,Bobby ShankarHotel Manager

8/10 - 좋아요

SEONGHWAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
오차드 한 복판에 위치한 호텔
오차드 거리랑 아주 가까워서 좋았습니다.
2022년 3월에 1박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2022년 3월 29일
Dear Seonghwan Thank you for the positive ratings and review. My team and I look forward to welcoming you back to Hilton Singapore Orchard and we remain at your service. Yours sincerely, Bobby Shankar Hotel Manager

10/10 - 훌륭해요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I enjoyed our visit. The property is beautiful with a ton of shopping and dining options in and around the property. It was clean, safe and if you need anything ask Azam, the concierge - he is amazing, knowledgable and friendly!
2024년 4월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 4월 17일
Dear Danielle,Thank you for sharing a review of your recent stay in Hilton Singapore Orchard. We are pleased to hear that you enjoyed our clean rooms and convenient location with easy access to your leisure needs. Thank you for rating us with perfect scores. Azam, our team member from the Concierge has received your special mention with his warmest gratitude. Thank you for recognising our team for their excellent service. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Suvd 님, Arlington

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable
2024년 3월에 8박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 4월 8일
Dear Suvd,It is a pleasure to read your kind comments and perfect ratings of Hilton Singapore Orchard. We are delighted to learn that you enjoyed your stay with us and had a comfortable experience. My team and I forward to welcoming you back for more memorable experiences at Hilton Singapore Orchard.Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Tomoko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 4월 5일
Dear Tomoko,We are delighted with your kind comments and perfect ratings of Hilton Singapore Orchard. My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

8/10 - 좋아요

akito

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
円安で日本人には高く感じました。設備もサービスも良かったです。
2024년 3월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 4월 3일
Dear Akito,Thank you for sharing a review of your experience in Hilton Singapore Orchard. We are pleased to hear that you enjoyed our service from our team members and had an enjoyable stay with us.All of us look forward to welcoming back again on your next visit at Hilton Singapore Orchard.Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

SHIGERU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 4월 1일
Dear Shigeru,We are delighted with your kind review and perfect ratings of Hilton Singapore Orchard. My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Fannie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very surprised by the cleanliness of the room! The room view is good! The most amazing thing is that from all the five star hotels I have ever stayed in, Hilton Ochard hotel has the best facilities equipped for the elders in their bathroom! That’s very thoughtful for a senior like me! And the staffs in Hilton Orchard are very friendly! I have a very high opinion about Hilton Orchard! Highly recommended!
2024년 3월에 6박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 3월 26일
Dear Fannie,It is a pleasure reading your review of your stay in Hilton Singapore Orchard. Thank you for your kind comments and perfect ratings. We are delighted to learn that you enjoyed our friendly service, clean rooms and had an amazing stay experience. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences.Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

JI YOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 3월 26일
Dear Ji Yoo,Thank you for sharing your experience at the Hilton Singapore Orchard. We are delighted to learn that you had a wonderful stay with us and for the perfect ratings. My team and I look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Shirley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All is excellent
2024년 3월에 3박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 3월 14일
Dear Shirley,Thank you for your kind review and sharing the experience of your stay in Hilton Singapore Orchard. We are delighted to hear that you had an amazing stay with us.We hope to deliver the Hilton Hospitality to you and your guest when you visit Hilton Singapore Orchard in the near future. Yours sincerely,Linda ReddyHotel Manager

8/10 - 좋아요

Hiroshi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 3월 14일
Dear Hiroshi,It is a pleasure reading your review on Hilton Singapore Orchard. Thank you for sharing your recent stay experience with us. My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely, Linda ReddyHotel Manager

8/10 - 좋아요

HIROSHI

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and conveniwnt facilities.......
2024년 3월에 3박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 3월 12일
Dear Hiroshi,Thank you for sharing your experience at the Hilton Singapore Orchard. We are delighted to learn that you enjoyed the convenience of our hotel location, as well as our clean rooms that made your stay a pleasant one.All of us look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

8/10 - 좋아요

Lu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 3월 12일
Dear Lu,Thank you for taking the time to share a review of your stay in Hilton Singapore Orchard. We are delighted to learn that you had an enjoyable stay with us.All of us look forward to welcoming you back to deliver more memorable experiences with you again at Hilton Singapore Orchard.Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Fatima

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay. I loved the Hilton and will definitely go back.
2024년 2월에 4박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 3월 11일
Dear Fatima,Thank you for sharing your stay experience at the Hilton Singapore Orchard. We are delighted to learn that you had a wonderful stay with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

8/10 - 좋아요

norak

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
overall a great stay in the heart of shopping district.. across the street jn the basement of a high-end mall is a convenient grocery store we didnt expect.. a universal ac adapter in the room would be great to have but we got one a quick phone call away.. would return here
2024년 3월에 4박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 3월 8일
Dear Norak,Thank you for sharing a review of your recent stay in Hilton Singapore Orchard. We are happy to hear that you had an enjoyable stay with us and liked the strategic location of the hotel.We hear your feedback. Rest assured we will review your comments with our team members so that we can continue to improve our quality of products and standards of services. My team and I look forward to welcoming to back to Hilton Singapore for your upcoming visit to Singapore in the near future. Yours sincerely,Linda ReddyHotel Manager

8/10 - 좋아요

Yoji

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 3월 3일
Dear YojiThank you for your kind words and positive scores for Hilton Singapore Orchard. My team and I look forward to welcoming you back for more memorable experiences in the near future.Yours sincerely,Linda ReddyHotel Manager

8/10 - 좋아요

Pamela

연인과의 여행
Staff was very friendly and accommodating. Room was clean and as expected! Location was great, very easy to get around and close to some malls that you can walk through to minimise time outside in the heat.
2024년 2월에 4박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 3월 3일
Dear PamelaThank you for your kind feedback and positive scores for Hilton Singapore Orchard. We are delighted to learn that you had an enjoyable stay with us. My team and I look forward to welcoming you back for more memorable experiences in the near future.Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Bernard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hilton is a conveniently located hotel in the heart of orchard road shopping area. It is also close to many eateries. The hotel rooms are comfortable and spotless.
2024년 2월에 7박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 2월 26일
Dear BernardThank you for sharing your kind feedback and perfect ratings of Hilton Singapore Orchard. We are delighted to learn that you enjoyed our strategic location and close proximity to the shopping malls and eateries along Orchard Road. My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Tesora 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful
2024년 2월에 6박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 2월 20일
Dear Tesora,Thank you for sharing your experience at the Hilton Singapore Orchard. We are delighted to learn that you had a wonderful stay with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

sau cheng

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect. If need to be picky, only the WC in the room toilet installed bit too high, even for my height 180cm. not sure if is just the room i stayed no.1238.
2024년 2월에 1박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 2월 19일
Dear Sau Cheng,Thank you for taking a moment to share your recent experience in Hilton Singapore Orchard. We are glad that you had an amazing stay experience with us.We hear your constructive comments on the WC in the bathroom. Rest assured your feedback is important to us as it offers us a way to continuously review and improve the quality of our products and standards of service provided. Thank you once again for sharing your kind feedback. My team and I look forward to welcoming you back to Hilton Singapore Orchard for your next visit. Yours sincerely, Linda ReddyHotel Manager

10/10 - 훌륭해요

TOMOKO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
エグゼクティブフロアで宿泊しました。とても快適でした。
2024년 2월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 2월 15일
Dear Tomoko,Thank you for taking the time to review and rate your stay in Hilton Singapore Orchard. We are delighted to learn that you enjoyed your stay with us. We are encouraged by your compliments and will continue to strive to deliver the Hilton hospitality to you and all our valued guests. All of us look forward to welcoming you back to deliver more memorable experiences with you again. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was such a delightful surprise. Wonderfully clean and tasteful. Great breakfast buffet and the location is in the middle of everything. We loved our stay.
2024년 2월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 2월 9일
Dear Melanie,Thank you for choosing Hilton Singapore Orchard as your choice of accommodation and for taking the time to share a review of your experience. We are delighted to learn that you and your guest enjoyed clean room, buffet breakfast experience and convenient location that made your stay an amazing one.My team and I look forward to welcome you back to Hilton Singapore Orchard for your next visit for more memorable experience.Yours sincerely,Linda ReddyHotel Manager

4/10 - 별로예요

Aarthi

2024년 1월에 3박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 3월 21일
Dear Aarthi,Thank you for sharing your recent experience at Hilton Singapore Orchard. We are sorry that your experience was not up to your expectation. We would like to have you kindly reach out to us via email and share more of your recent stay experience. This will allow us to review your comments to improve our standards of service and quality of products. I truly hope that you will be willing to return to Hilton Singapore Orchard in the future so that we may have the opportunity to restore your faith in our customer service.Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Suvd 님, Arlington

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location, comfortable room, best interior, friendly staff, just perfect place to stay
2024년 1월에 4박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 2월 2일
Dear Suvd,It is heartening to read your review of Hilton Singapore Orchard. We are delighted to learn that you enjoyed our comfortable rooms, hotel location and most importantly our team members took good care of you during your stay with us.We are motivated by your compliments and will continue delivering our Hilton hospitality to you and all our valued guests. My team and I look forward to welcoming you back for more memorable experiences with Hilton Singapore Orchard. Yours sincerely,Linda Reddy

10/10 - 훌륭해요

Nancy

2024년 1월에 3박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 3월 22일
Dear Nancy,Thank you for sharing your experience at the Hilton Singapore Orchard. We are delighted to learn that you had a wonderful stay with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard again for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Ana Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 1월 26일
Dear Ana Melissa,It is our pleasure to read your review and perfect ratings of Hilton Singapore Orchard. Thank you for your kind review.My team and I look forward to welcoming you back for more memorable experiences in the near future. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room, friendly staff
2024년 1월에 4박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 1월 24일
Dear Angela,Thank you for sharing a review of Hilton Singapore Orchard and for giving us perfect scores. We are delighted to learn that you enjoyed our service, our comfortable rooms and had a memorable stay. My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

8/10 - 좋아요

Mayumi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a comfortable stay with the spacious room and large bed.This is a hotel I would like to stay at again. thank you.
2024년 1월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 1월 23일
Dear Mayumi,Thank you for sharing your stay experience in Hilton Singapore Orchard and for rating us positively. We are pleased to know that you enjoyed our spacious rooms and had a comfortable stay with us. My team and I look forward to welcoming you back to Hilton Singapore Orchard on your next visit to Singapore. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Aaron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was great.
답변 제공: Hilton Singapore Orchard 님, 2024년 1월 23일
Dear Aaron,Thank you for taking the time to share with us a review on your stay experience in Hilton Singapore Orchard and for rating us with perfect scores. We are delighted to learn that you had an amazing stay and enjoyed our convenient location. My team and I look forward to welcoming you back to Hilton Singapore Orchard for your next visit. Yours sincerely,Linda ReddyHotel Manager

8/10 - 좋아요

Carolline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 1월 23일
Dear Carolline,Thank you for sharing your recent stay experience in Hilton Singapore Orchard and for rating us with positive scores. We are delighted to learn that you enjoyed your stay with us.My team and I look forward to welcoming you back to Hilton Singapore Orchard for your next visit. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Ruth

2024년 1월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 1월 18일
Dear Ruth,Thank you for choosing Hilton Singapore Orchard as your choice of accommodation. We are delighted to learn that you enjoyed your stay with us.My team and I look forward to creating more memorable experiences with you for your next visit to Hilton Singapore Orchard. Yours sincerely, Linda ReddyHotel Manager

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff are not smiling and friendly. I guess it’s the culture.’
2024년 1월에 3박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 1월 16일
Dear Anna,Thank you for sharing your review and ratings of Hilton Singapore Orchard.We are sorry to hear about your experience with our team members. This is certainly not reflective of our Hilton Hospitality, and I can assure you that your comments have been shared with our team to review and improve on providing a positive service experience for all our guests. Please accept our sincere apologies for the service experience that you had experience during your stay. We truly hope that you will be willing to return to Hilton Singapore Orchard again so that we may have the opportunity to restore your faith in our service. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Tsun

2024년 1월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 1월 16일
Dear Tsun,Thank you for your kind review and perfect ratings of Hilton Singapore Orchard. We are delighted to learn that you had a memorable stay. My team and I look forward to welcoming you back for your next visit. Yours sincerely, Linda ReddyHotel Manager

10/10 - 훌륭해요

Annette

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 1월 12일
Dear Annette,It is our pleasure to read your review and perfect ratings of Hilton Singapore Orchard. Thank you for your kind words. My team and I look forward to welcoming you back for more memorable experiences in the near future. Yours sincerely,Linda ReddyHotel Manager

8/10 - 좋아요

WAI LEONG

2024년 1월에 3박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 1월 15일
Dear Wai Leong,It is a pleasure to read your kind comments and positive ratings of Hilton Singapore Orchard. We are delighted to learn that you had an enjoyable stay with us.My team and I forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Amador Jr.

2023년 12월에 4박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 1월 10일
Dear Amador Jr.It is a pleasure to read your review and perfect ratings of Hilton Singapore Orchard. We are pleased to know that you had a great stay experience.My team and I look forward to welcoming you back to Hilton Singapore Orchard for more memorable experiences. Yours sincerely, Linda ReddyHotel Manager

4/10 - 별로예요

Mark

2024년 1월에 3박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 1월 26일
Dear Mark,Thank you for sharing your recent experience in Hilton Singapore Orchard. It is regretful to learn that your recent experience fell short of your expectations. We would appreciate if you could write in to us to share on your stay experience, so we can review for necessary action and improvement.Once again, we sincerely apologies for the shortfall in service. We truly hope that you will be willing to return to Hilton Singapore Orchard so that we may have the opportunity to restore your faith in our service again. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Arni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 1월 10일
Dear Arni,Thank you for taking the time to share with us your review of Hilton Singapore Orchard. We are delighted to hear that you had an amazing stay with us.All of us look forward to welcoming you back again for your next visit at Hilton Singapore Orchard.Yours sincerely, Linda ReddyHotel Manager

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awful Service with No Compassion
I booked this trip with my elderly parents to take them on vacation in December 2023. There ended up being a spike in COVID cases so bad that they reinstated the mask policy. The hotel at first refused a refund and only allowed me to rebook in a few months without the flexibility to feel comfortable after the COVID cases dropped. I refused to put my parents health at risk and ended up telling them to keep my money.
2023년 12월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 2월 2일
Dear Anonymous,Thank you for sharing a review of your experience on Hilton Singapore Orchard. It is disappointing to read about your unpleasant experience on your booking request. Please accept our sincere apologies for the shortfall in service. We understand that our team had reach out to you on your booking request. Also, we are happy to share that restrictions during the pandemic have been lifted by the government, hence currently there is no Covid restrictions within Singapore. With the relaxed rules, we hope this will make your future visit to Singapore even more enjoyable. Once again, thank you for sharing your feedback. We look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 1월 4일
Dear Jennifer,Thank you for taking the time to share with us a review on your recent stay with us at Hilton Singapore Orchard. We are happy to learn that you had an enjoyable stay with us. My team and I look forward to welcoming you back for your next visit. Yours sincerely, Linda ReddyHotel Manager

10/10 - 훌륭해요

Andy Yun Pong

2023년 12월에 4박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 1월 2일
Dear Andy Yun Pong,We are delighted to read your feedback and perfect ratings of Hilton Singapore Orchard. It is our pleasure to hear that you had a memorable experience on your recent stay with us. My team and I look forward to welcoming you back so that we can deliver our Hilton hospitality to you again. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Jason

2023년 12월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2023년 12월 27일
Dear Jason,Thank you for taking the time to share with us your review and perfect ratings of Hilton Singapore Orchard. We are pleased to learn that you had an amazing stay.My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

8/10 - 좋아요

TENG HENG

2023년 12월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2023년 12월 26일
Dear Teng Heng,Thank you for sharing your kind review and positive ratings of Hilton Singapore Orchard. We are delighted to hear that you had an enjoyable stay with us.My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager

10/10 - 훌륭해요

Howe

2023년 12월에 2박 숙박함
답변 제공: Hilton Singapore Orchard 님, 2024년 1월 10일
Dear Howe,We are delighted to read your review and perfect ratings of Hilton Singapore Orchard. Thank you for taking the time to share with us your review. My team and I look forward to welcoming you back for more memorable experiences. Yours sincerely,Linda ReddyHotel Manager