This was one of the worst hotel stays I've had in a long while. The bathroom was not cleaned well at all...hair everywhere. The bed was uncomfortably hard (I usually prefer a firm mattress, pillows were flat. The room was very damp/humid and the air system worked poorly.
Only one elevator was working on a Friday night when it was quite busy. In a hotel with 19(ish) floors, that's crazy! It took us over 20 minutes to get to our room. We took the steps down 8 flights of stairs when we went to dinner (which were also a mess because we had to take two separate flights from our floor to get to the main lobby).
The fire alarms went off for several minutes (for no reason) around 1am, with not explanation or cancelation announcement.....they just left everyone wondering what was going on.
The front desk staff was less than friendly, although I'm sure they had a lot of complaints to deal with from irritated guests.
I don't usually leave negative reviews, but this stay was just AWFUL. It should have been a relaxing night out of town at a nice hotel, but instead I left the next morning feeling tired and frustrated.