스튜디오 스위트, 퀸사이즈침대 1개, 금연 | 객실 내 금고, 책상, 암막 커튼, 다리미/다리미판
예약 가능 여부 확인

데이즈 인 바이 윈덤 에임스 여행 후기

2 out of 5
데이즈 인 바이 윈덤 에임스
229 S. Duff Avenue, Ames, IA

이용 후기

6.2
평점 10 - 훌륭해요. 831개 이용 후기 중 109개" "
평점 8 - 좋아요. 831개 이용 후기 중 200개" "
평점 6 - 괜찮아요. 831개 이용 후기 중 237개" "
평점 4 - 별로예요. 831개 이용 후기 중 157개" "
평점 2 - 너무 별로예요. 831개 이용 후기 중 128개" "

6.4/10

청결 상태

6.6/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

10/10 - 훌륭해요

Ahn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 11박 숙박함
답변 제공: A.P. General Manager 님, 2023년 1월 11일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Kristen 님, Colorado Springs

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
March 2024- under construction, heat didn’t work in the room, my mom who has to use a walker had to use stairs to get to second floor bc there was no elevator. Continental breakfast was pitiful. Hopefully people have a better experience once they’re construction is done.
2024년 3월에 1박 숙박함
답변 제공: A.P. General Manager 님, 2024년 4월 5일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

2/10 - 너무 별로예요

John Salvatore

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Although room was refreshed, my wife refused to stay there because of construction work in rest of the building - she sensed mold, etc from construction work. She has a high sensitivity. the site should have stated that rooms are cheap because among construction but it didnt
2024년 2월에 1박 숙박함
답변 제공: A.P. General Manager 님, 2024년 4월 5일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We have had no mold issues at all. We are almost complete in our room renovations, painting and updating. We hope you will give us another opportunity to better serve you in the future.

4/10 - 별로예요

Margot

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was old and in disrepair. There was no working electrical outlet in the bathroom. There was construction going on at all hours of the day and night just above and just beside my room - even on the weekend. There were some creepy people roaming around the halls. I elected to check out early due to all these things, and the manager refused a refund for the 4 remaining days on my reservation. I had to escalate it multiple times to Expedia before I was finally given a refund. Awful experience there! I would not recommend at all!
2024년 2월에 6박 숙박함
답변 제공: A.P. General Manager 님, 2024년 4월 5일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We have almost completed complete renovations. We hope you will give us another opportunity to better serve you in the future in our beautiful newly renovated rooms.

10/10 - 훌륭해요

Rachel 님, center Moriches

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
These 1 stars reviews r cap
2024년 2월에 4박 숙박함
답변 제공: A.P. General Manager 님, 2024년 4월 5일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 - 괜찮아요

Robert

단체 여행
별로예요: 편의 시설/서비스
The staff was decent but had issues with verifying the check in process. The TV in my room didn't work and the door lock (not the deadbolt) was broken off. I dont remember off hand if they offer a "continental breakfast" in hotel description, but if they do, they shouldn't.
2024년 1월에 1박 숙박함
답변 제공: A.P. General Manager 님, 2024년 1월 22일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

2/10 - 너무 별로예요

Jim

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
this hotel is old had bad smell in hallway. no coffee machine in breakfast had to use lillte one in room. the coffee in packets were stale. 4 mini doughnuts for whole hotel. 2 half loafs of bread and a big jar of peanut butter with how many peoples fingers and hands inside. it was a disaster
2023년 11월에 3박 숙박함
답변 제공: A.P. General Manager 님, 2023년 11월 30일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

2/10 - 너무 별로예요

Matthew

2023년 11월에 1박 숙박함
답변 제공: A.P. General Manager 님, 2024년 1월 22일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

4/10 - 별로예요

Michael

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was sub par.
2023년 11월에 2박 숙박함
답변 제공: A.P. General Manager 님, 2023년 11월 30일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

4/10 - 별로예요

Brenda

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not what we expected
Didn’t have the king bed room we booked. Power strip to TV/fridge was off so couldn’t use the fridge because it smelled so bad. The heating and cooling system in the room was shot off so it was freezing when we got there. Very old hotel with much needed updates. Super disappointed.
2023년 11월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

2/10 - 너무 별로예요

Megan

2023년 11월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

4/10 - 별로예요

Jenny

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Will not be going back.
The place is old and run down. Water spots on the ceiling with bowls to catch water in the lobby kitchen. The breakfast was toast/muffins and oatmeal- pretty disappointing. The room is old and worn out. The towel bars were rusty. We switched rooms because there was a dirty sock in the first room. Sheets had stains on them and there was mold in the bathroom.
2023년 10월에 2박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

4/10 - 별로예요

Heidi

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was clean but smelled like mildew and smoke. The ice machine was on the other side of my wall and I could hear people getting ice at all hours of the night. One of the exterior doors was outside my room as well and people were entering and leaving through it at all hours of the night as well. Not to mention the stairs were also very noisy. When these things were not being accessed the refrigerator in the room was extremely loud. Needless to say my sleep was very poor. I would not recommend nor stay at this hotel again for the price I was charged.
2023년 10월에 2박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

2/10 - 너무 별로예요

Tonya

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

6/10 - 괜찮아요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Meh
It is just ok. Kind of dumpy, kind of not. Very low level breakfast. They should just not offer breakfast. Darn near false advertisement.
2023년 10월에 2박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
We apologize your experience was anything less than completely satisfying. We hope hope you will give us another opportunity to exceed your expectations.

4/10 - 별로예요

Aaron

별로예요: 직원 및 서비스, 편의 시설/서비스
The quality of the room and finishes are below bad. My wife would not stay at this facility, so I am glad she did not stay. Or join me on this trip.
2023년 10월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

2/10 - 너무 별로예요

michele

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is DISGUSTING! Smelly, unclean, hair in beds, dirty and filthy. Staff accused me of being a smoker and a thief. First room we were given, bathroom was leaking and floor was wet - slip hazard?!? Second room we were moved to- bathroom sink does not drain. Nothing to hold toilet paper roll so none was opened, no hangers provided on hanging area, dusty and hair covering most surfaces, bed linens NOT CLEAN!!! This is the WORST place I have ever stayed AND they charged me an extra $100 for “incidentals” - that’s when I was accused of being a smoker and told I’d o steal anything that fee would “cover” the theft. I am APPALLED and how rudely I have been treated! I feel discriminated against and racially profiled. My father - who is staying with me - is in his 80’s yet had to climb stairs to get to the room - NON ADA COMPLIANT building! If there was availability anywhere else, I would stay there! This is totally UNACCEPTABLE!!
2023년 10월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

2/10 - 너무 별로예요

Lester

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Shower did not work and the toilet handle was broken. The place is dirty and run down. Expensive
2023년 10월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

2/10 - 너무 별로예요

Jean

별로예요: 청결 상태
They double charge you PLUS an extra $100 incase you make a mess…then they saw the double charges “are just pending”. They take the money out of your acct..it’s NOT just pending!! They guy is stealing your money for a few days , making money on your over payment….and the. He said he will Reimburse you! What garbage!!! NEVER STAY HERE AGAIN!!!!
2023년 9월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
We apologize your experience was anything less than completely satisfying. It is normal for most hotels to take a security incidentals deposit. The pending charge is a hold so it would be out of your account in that sense, but it goes back in your account in three to five business days depending on your bank's policy. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

6/10 - 괜찮아요

Suzie

가족 여행
좋아요: 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
Thank you evaluating our property. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Clarissa

단체 여행
별로예요: 청결 상태, 직원 및 서비스
Would not recommend staying here
The room was dirty. There was a dental pick on our nightstand when we arrived the framing around the bathroom door was wet and falling apart. The room overall was so dirty and it smelled like cigarette smoke.
2023년 9월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

10/10 - 훌륭해요

Nick

좋아요: 숙박 시설 상태 및 시설
The area is really nice
2023년 9월에 6박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Julian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2023년 8월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 - 괜찮아요

Paul

가족 여행
Thought there would of been more choices for breakfast. Food bins were empty
2023년 8월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
Thank you evaluating our property. We look forward to seeing you again soon.

4/10 - 별로예요

Ashley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
Thank you for evaluating our property. We hope you will give us another opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The drug deal right outside that was obviously happening…. as I walked into the lobby. The 3 guys’ behavior was so obvious. Creeped me out all night.
2023년 8월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are sorry you saw any illegal drug activity. If you would have informed us we would have contacted the police immediately and had the violators removed from our property. We have a zero tolerance policy for any type of illegal activity. We look forward to seeing you again soon.

6/10 - 괜찮아요

Amber

Asked for handicapped accessible room which they gave me a second floor had to redo and get one on the first floor and then it was not even a handicapped accessible room. Could not fit a wheelchair in the bathroom whatsoever and there was no handrails to get in or out
2023년 8월에 2박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
We apologize your experience was anything less than completely satisfying. We hope hope you will give us another opportunity to exceed your expectations.

4/10 - 별로예요

chris

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
Thank you for evaluating our property. We hope you will give us another opportunity to exceed your expectations in the future.

4/10 - 별로예요

bridget

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly, helpful staff. The rest wasn’t good - Entire property looks tired, old. Other guests loud. Neighborhood sketchy. Advertised breakfast was bread to toast and cereal.
2023년 8월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
Thank you for evaluating our property. We hope you will give us another opportunity to exceed your expectations in the future.

4/10 - 별로예요

Paula

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There was nothing left for breakfast at 7:30 am.
2023년 7월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
Thank you for evaluating our property. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

Chad

2023년 7월에 2박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

8/10 - 좋아요

Jeff

2023년 7월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
Thank you for your eight out of ten evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 - 별로예요

Arlen

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I didn't like the fact that I was put in room 209 that did not have an air conditioner in working condition. It felt like it was 80 degrees in the room. When at 11:00pm it wasn't cooling down, I picked up the phone to call the front desk for a different room!! Guess What?? The phone doesn't work either. I got ZERO sleep it was so hot. At 5:45am I went to the front desk as I assumed someone would be up because breakfast started at 6:00am. finally someone came out and didn't know her password and finally could get me a new room. Since by then, breakfast (If you are a little kid) was open. Fruit loops and toast is all they serve! I go a room with working air conditioning and finally slept a bit!!! They still charged me for a night that was unbearable!!! They have ZERO customer service skills!!! Also, my TV didn't work in the new room!!! UNBELIEVABLE!!!
2023년 6월에 2박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

6/10 - 괜찮아요

Jennifer

2023년 6월에 1박 숙박함
답변 제공: A.P. General Manager 님, 2023년 6월 23일
Thank you for evaluating our property. We hope you will give us another opportunity to exceed your expectations in the future.

4/10 - 별로예요

Heather

2023년 6월에 2박 숙박함
답변 제공: A.P. General Manager 님, 2023년 6월 23일
Thank you for evaluating our property. We hope you will give us another opportunity to exceed your expectations in the future.

2/10 - 너무 별로예요

Kevin

가족 여행
very dirty and in need of updating. tub backed up; would not drain. Breakfast options bare bones and poor
2023년 6월에 1박 숙박함
답변 제공: A.P. General Manager 님, 2023년 6월 23일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to better serve you in the future.

8/10 - 좋아요

Lisa

2023년 6월에 1박 숙박함
답변 제공: N.L. General Manager 님, 2023년 11월 10일
Thank you for your four out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean roon. Excellent mattress! Breakfast skimpy as usual. Some yogurt would have been nice!
2023년 6월에 5박 숙박함
답변 제공: A.P. General Manager 님, 2023년 6월 23일
Thank you for evaluating our property. We are glad you found your room clean. Your experience is important to us, and we appreciate the time you took to bring your concerns to our attention. We look forward to seeing you again soon.

6/10 - 괜찮아요

Daniel

2023년 5월에 2박 숙박함
답변 제공: A.P. General Manager 님, 2023년 6월 5일
Thank you for evaluating our property. We hope you will give us another opportunity to exceed your expectations in the future.

4/10 - 별로예요

Vanessa

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 2박 숙박함
답변 제공: A.P. General Manager 님, 2023년 6월 5일
Thank you for evaluating our property. We hope you will give us another opportunity to exceed your expectations in the future.

8/10 - 좋아요

Heather

2023년 5월에 1박 숙박함
답변 제공: A.P. General Manager 님, 2023년 6월 5일
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

Jaclyn

2023년 5월에 1박 숙박함
답변 제공: A.P. General Manager 님, 2023년 5월 28일
Thank you for your positive evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 - 괜찮아요

Christine 님, Lincoln

좋아요: 직원 및 서비스
2023년 5월에 1박 숙박함
답변 제공: A.P. General Manager 님, 2023년 5월 28일
Thank you evaluating our property. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Bethann

2023년 5월에 2박 숙박함
답변 제공: A.P. General Manager 님, 2023년 5월 28일
We apologize your experience was anything less than completely satisfying. We hope hope you will give us another opportunity to exceed your expectations.

4/10 - 별로예요

Alma D. Guzman

별로예요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: A.P. General Manager 님, 2023년 5월 28일
Thank you for evaluating our property. We hope you will give us another opportunity to exceed your expectations in the future.

4/10 - 별로예요

Alma D. Guzman

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I made a reservation quickly online so I can’t really complain. The hotel rooms were clean but dirty if that makes sense. The couches and chairs were stained and definitely dirty. The bedding was stained, and the sink was plugged. I’m not sure if they were short staff but there was no toilet paper in the room. Front desk was going to bring some up, thankfully since I reserved two rooms for family they were able to give us their rolls they had. It was an okay stay for one night or when needing a quick stay. Don’t recommend booking there. Everyone was friendly, I just think sanitation needs to be greatly improved.
답변 제공: A.P. General Manager 님, 2023년 5월 28일
Thank you for evaluating our property. We hope you will give us another opportunity to exceed your expectations in the future.

4/10 - 별로예요

Andrew

2023년 5월에 4박 숙박함
답변 제공: A.P. General Manager 님, 2023년 6월 5일
Thank you for evaluating our property. We hope you will give us another opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to downtown
2023년 5월에 1박 숙박함
답변 제공: A.P. General Manager 님, 2023년 5월 28일
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our property convenient. We look forward to seeing you again soon.

6/10 - 괜찮아요

Cecilia

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 1박 숙박함
답변 제공: A.P. General Manager 님, 2023년 5월 28일
Thank you for evaluating our property. We look forward to seeing you again soon.

2/10 - 너무 별로예요

kehinde

2023년 4월에 1박 숙박함
답변 제공: A.P. General Manager 님, 2023년 5월 28일
We apologize your experience was anything less than completely satisfying. Most guests love our clean comfortable rooms. We are sorry we could not meet your expectations